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Personal Energy: How to Manage It and Get More Done // Summary of ‘The Power of Full Engagement’

March 23, 2020 By Nagesh Belludi Leave a Comment

Jim Loehr and Tony Schwartz’s best-selling The Power of Full Engagement (2003) is a persuasive reminder that matching your energy to a task is the key to excelling.

Personal energy, like willpower, is a “reservoir” that not only becomes depleted during a day but also can be filled up. “Energy, not time, is the fundamental currency of high performance.”

Your Most Valuable Resource is Energy, Not Time

Even if you’re effective at time- and task-management, you may often find yourself with the available time to do something, but not the energy, focus, or passion needed. You can achieve so much with better time-management, but at some point, you can’t put in more hours because time is a finite resource. You can then pivot to another realm of self-management—your personal energy.

  • Identify the kinds of activities that drain and sustain you. If you know yourself well enough, you can make conscious, proactive choices that will help you feel more energetic throughout the day.
  • Understand your working pattern. Match your tasks to your energy levels throughout the day. If you are at your best first thing in the morning, work on something challenging at that time and defer the mundane and the routine until later in the day.
  • Start your day with a brief planning session to force yourself to be proactive. Planning is easier when your energy levels are highest, which, for most people, is first thing in the morning.

Manage Four Types of Personal Energy

The Power of Full Engagement characterizes four distinct but related sources of energy—physical, emotional, mental (ability to focus,) and spiritual (values and beliefs.) For peak performance, you must be physically energized, emotionally connected, mentally focused, and spiritually aligned.

  • Energy levels vary from person to person, and people are each energized or exhausted by different things.
  • If you feel wiped out, think about which of these four “reservoirs” of energy is depleted. Stimulate yourself by doing something else that can draw stamina from another reservoir of energy.

Create Positive Energy Rituals

The authors’ study of the performance of top-rated athletes revealed that they rely on rhythmic patterns of focused performance and convalescence. In other words, peak performers push themselves intensely for a time, recuperate, and then return to another round of focused performance. The higher the performance demand, the greater the need for recovery and energy renewal.

Human beings operate in rhythms. Every 90 to 120 minutes, we transit from a high state of arousal slowly down into a lull. Our physiological constitution is designed to balance energy expenditure with intermittent energy renewal to help sustain energy throughout the day.

  • Intersperse periods of intense work with rejuvenating breaks. Build a rhythm throughout the day so that when you’re working, you’re truly engaged. After a period of intense activity, take a break to renew your energy levels.
  • Develop intentional routines and rituals—habits that can become automatic over time. Habits are so much more potent because they can reduce the need to rely on your limited conscious will and your discipline to take action.

Idea for Impact: Energy, Like Time, is a Resource You Must Learn to Manage

The Power of Full Engagement (2003) is an essential read—it can help you operate “rhythmically between stress and recovery” and pace your day better.

For sustainable high performance, you need to find systematic ways to expend your energy positively and balance it with regular energy renewal.

Seek periods of good energy and favor them. Reconsider periods of reduced energy and manage them better.

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Filed Under: Health and Well-being, Sharpening Your Skills Tagged With: Balance, Discipline, Getting Things Done, Mindfulness, Motivation, Procrastination, Productivity, Task Management, Time Management

Understand What’s Stressing You Out

March 2, 2020 By Nagesh Belludi Leave a Comment

Mindfulness comes from paying attention to what you’re feeling right now and then taking the first steps to let go of your regrets, worries, and fears.

To gain an insight into why you’re feeling stressed out, first get into a relaxed frame of mind. Take a deep breath. Hold it for a moment, and then exhale.

Mentally ask yourself, “Why am I so tense right now?” Then, listen to whatever feelings pop into your mind or notice any images of distress or anxiety that emerge.

If you can’t get an evocative response to your question, imagine that you’re confiding in a best friend or chatting to a counselor.

Your spontaneous reflections can give you valuable insights into your inner feelings and concerns. Become acquainted with your inner experience and embrace what you see with a kind heart.

Try a relaxation technique—play with a pet, soak in a warm bath, listen to soothing music, practice yoga or meditation, do physical activity, write a journal entry (try expressive writing,) or get a massage. When you perform a relaxation technique, you’re stimulating activity in the parasympathetic nervous system, which can offset the effects of your body’s overly activated stress response.

While relaxation techniques may calm you down and relieve the immediate symptoms of stress, they’ll not help alleviate the underlying triggers of stress.

If you resort to relaxation merely to suppress or bury your emotions, the tension will find its way to pop up somewhere else.

For a more in-depth, enduring solution to your stress, you must learn how to unshackle yourself from this source of stress through alternative actions. Ask your inner self, “What do I need to do to stay calm?” Be receptive to what your mind tells you.

Don’t overanalyze the past, get upset, and increase your stress. Stay in the moment.

Look forward. Ask yourself, “What is the first baby step I can take toward mitigating my stress?” Or, “What is a stumbling block that I can overcome now?”

Idea for Impact: By practicing positive modes of reflection and taking small corrective actions now, you can bring balance to your inner life and deny those negative emotional patterns their power to affect your sense of self-control.

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Filed Under: Health and Well-being, Living the Good Life Tagged With: Balance, Getting Along, Mindfulness, Stress, Suffering, Time Management, Worry

How to Reduce Thanksgiving Stress

November 26, 2019 By Nagesh Belludi Leave a Comment

Getting everything organized in your kitchen for this week’s annual celebration—one that nonetheless marks the Anglo-Saxon incursion of someone else’s country—is challenging enough, but hosting Thanksgiving gets even more stressful as soon as guests start arriving. You’re obliged to talk to them, entertain them, and keep them busy and occupied, all the while prepping and oven-coordinating.

One way to reduce your festive stress is to assign each guest a simple responsibility. Get aunt Mary to set the table, uncle Roger to get all the wine and the champagne ready, and the children to prepare the place cards. Somebody else can organize simple Thanksgiving games for the restless kids.

Give them all specific goals; don’t dictate perfection. Make sure the jobs are easy enough, short, and, preferably centered away from the kitchen, allowing you to focus on getting the food ready.

Appoint one dependable person to operate as your right-hand person—this person can coordinate with everybody else.

Your guests will feel satisfied that they’ve helped, and you’ll get some valuable space to get everything ready and have a fun time with your family.

Reduce Thanksgiving stress further by not partaking in that ritualized consumer orgy called Black Friday. Join the Buy Nothing Day movement in protest against excessive consumerism.

Addendum: When multiple families assemble for large gatherings, there’s a tendency for entire families to sit together. That’s a shame; if people could scatter around the dining table, there’d be more interactions and a livelier event. Bear this in mind while you decide on seating arrangements.

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Filed Under: Health and Well-being, Ideas and Insights, Sharpening Your Skills Tagged With: Balance, Emotions, Etiquette, Happiness, Mindfulness, Networking, Social Life, Stress

Yes, Money Can Buy Happiness

October 7, 2019 By Nagesh Belludi Leave a Comment

This HBR article considers why the pursuit of money isn’t bringing you joy.

Even though, as a society, we really have more time to spend than in previous societies as a result of convenience and mechanization, we tend to use free time to work yet more and expand our bank accounts, rather than invest that time in things that can provide us with more happiness—meaningful relationships, for example.

The article (and the related podcast) explains how to value your time over money, in particular by hiring help. Here is a précis:

You might not be able to change how many hours you work in a week, but you might be able to change how much of those non-work hours you’re spending on chores.

If you are having a really busy weekend and you have four or five hours of chores to do at home, that means you’re going to have four or five less hours to spend in any other way that could promote meaning and happiness.

When considering how we can use money to increase our happiness, most of us think of investing it in positive experiences like Hawaiian vacations. But it’s also important to think about how to eliminate negative experiences from our day. Take small actions—don’t do anything too drastic, but just sit down and think about whether there’s anything you can outsource that you really don’t like, that stresses you out a lot, that you can afford.

Idea for Impact: Use your hard-earned money to buy time, reduce stress, and increase happiness

If you feel increasingly strapped for time, consider (think opportunity costs) earmarking a fraction of your discretionary income to hire a personal assistant and buy get yourself some more of that most valuable of life’s supplies, free time.

Start by asking your friends for referrals for a reliable assistant. Outsource your housework, shopping, errands, and other tasks that you dislike. Use the salvaged time to seek activities that bring you joy—recreation, relationships, spiritual and intellectual nurturance, or even productive work.

However, farm out personal chores in moderation. There’s some evidence to suggest that people who outsource too much have the lowest levels of happiness, perhaps as a consequence of indolence.

Wondering what to read next?

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Filed Under: Living the Good Life, Personal Finance, Sharpening Your Skills Tagged With: Balance, Delegation, Getting Rich, Getting Things Done, Happiness, Materialism, Personal Finance, Productivity, Simple Living, Time Management, Work-Life

The Truth About Work-Life Balance

September 17, 2019 By Nagesh Belludi Leave a Comment


Bill Gates still doesn’t believe in taking breaks

This recent Bill Gates interview got a great deal of attention for what he considers his biggest regret—not working harder, and taking his eyes off the ball and allowing Google to develop Android, now the dominant phone operating system, which, according to Gates, “was a natural thing for Microsoft to win.”

Asked about work-life balance and if Gates’s opinions had changed from a past statement that he did not believe in holidays, Gates replied with a no. He reiterated that working without a vacation is one of the sacrifices a company has to make in its early years.

The vacation-free approach in Microsoft’s early years is legendary. In the memoir Idea Man (2011,) co-founder Paul Allen recalled,

Microsoft was a high-stress environment because Bill drove others as hard as he drove himself.

Bob Greenberg, a Harvard classmate of Bill’s whom we’d hired, once put in 81 hours in four days, Monday through Thursday. … When Bill touched base toward the end of Bob’s marathon, he asked him, “What are you working on tomorrow?”

Bob said, “I was planning to take the day off.”

And Bill said, “Why would you want to do that?” He genuinely couldn’t understand it; he never seemed to need to recharge.

In a 2016 interview for BBC’s The Desert Island Discs program, Gates revealed that he was so obsessed during the early years of Microsoft that he couldn’t help but keep tabs on which Microsoft troopers stayed vigilant along the frontlines and which ones had retired home for the night. “I knew everyone’s license plate so I could look out in the parking lot and see when did people come in, when were they leaving.”

For most overworked and overwhelmed people, life’s great tipping point is the moment they realize something’s got to give

Hear any successful executive talk about work-life balance and you’ll recognize a pattern—they had an epiphany about the need for work-life balance. They were totally driven and single-minded for a long time, had difficulties in their personal life, and ultimately realized that they needed to have more balance in their life.

While this always makes for a stimulating narrative, the one aspect that is less emphasized is how much of their success was a direct outcome of single-minded focus. The truth is, most workaholics are successful.

Balance is Bunk: You can’t have everything—even if you work really, really hard

Some things are tough hard, and require an absolute commitment and high-level performance for sustained periods. Achieving distinction in any field requires extreme dedication, drive, and commitment to success—this is true of scholarship, business, art, music, sport, or parenting.

While it’s nice to extol the virtues of work-life balance, it must be acknowledged that balancing personal life with a career will inevitably lead to forgoing some advancement in the latter. Balance is sometimes about choosing between the two and setting priorities—it’s not just a matter of juggling on the way to “having it all.” This “balance” is something that each person has to decide for himself/herself.

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Filed Under: Career Development, Health and Well-being, Living the Good Life Tagged With: Balance, Bill Gates, Business Stories, Career Planning, Entrepreneurs, Life Plan, Mindfulness, Relationships, Stress, Time Management, Work-Life

The Simple Life, The Good Life // Book Summary of Greg McKeown’s ‘Essentialism’

August 21, 2019 By Nagesh Belludi Leave a Comment

One of the great struggles of modern life is the intense complexity, chaos, and exhaustion of activity and reactivity. We have a tendency to take on too much, become accountable to too many people, and say ‘yes’ to too many demands on our time and our energy.

As I mentioned in my world’s shortest course on time management, the merits of ignoring the trivial many and focusing on the vital few is often overlooked. The need for essentialism—less responsibility, less fame, less money, fewer possessions, less mess—is something that’s easy to identify with, but requires abundant self-discipline to put into consistent action.

Business consultant Greg McKeown’s Essentialism: The Disciplined Pursuit of Less (2014) is an excellent reminder that a rich, meaningful life entails the elimination of the non-essential:

Essentialism is more than a time-management strategy or a productivity technique. It is a systematic discipline for discerning what is absolutely essential, then eliminating everything that is not, so we can make the highest possible contribution toward the things that really matter.

'Essentialism - The Disciplined Pursuit of Less' by Greg McKeown (ISBN 0753555166) McKeown’s wide-ranging discussion covers insightful get-a-hold-of-your-life principles—frugality, sufficiency, moderation, restraint, minimalism, and mindfulness—reframed in the essential-avoidable dichotomy. Here are prominent insights from Essentialism:

  • Get to grips with selectivity—whenever you can, judiciously select which priorities, tasks, meetings, customers, ideas or steps to undertake and which to let go. “The basic value proposition of Essentialism [is,] only once you give yourself permission to stop trying to do it all, to stop saying yes to everyone, can you make your highest contribution towards the things that really matter.”
  • Most top performers have one thing in common: they accept fewer tasks and then fixate on getting them right. “Essentialism is not about how to get more things done; it’s about how to get the right things done. It doesn’t mean just doing less for the sake of less either. It is about making the wisest possible investment of your time and energy in order to operate at our highest point of contribution by doing only what is essential.”
  • If you don’t arrange your life, someone else will. “When we forget our ability to choose, we learn to be helpless. Drip by drip we allow our power to be taken away until we end up becoming a function of other people’s choices-or even a function of our own past choices. In turn, we surrender our power to choose. That is the path of the Nonessentialist. … The Essentialist doesn’t just recognize the power of choice, he celebrates it. The Essentialist knows that when we surrender our right to choose, we give others not just the power but also the explicit permission to choose for us.”
  • Pop out at least once a year to reflect and ask questions about what you’re doing and why. “The faster and busier things get, the more we need to build thinking time into our schedule. And the noisier things get, the more we need to build quiet reflection spaces in which we can truly focus.”
  • Pursue a well-lived, joyful, meaningful life. “The life of an Essentialist is a life lived without regret. If you have correctly identified what really matters, if you invest your time and energy in it, then it is difficult to regret the choices you make. You become proud of the life you have chosen to live.”

Recommendation: Speedread Greg McKeown’s Essentialism: The Disciplined Pursuit of Less. It will remind you of the wisdom to think through—and act upon—what really matters. Essentialism is chockfull of useful instructions on how to say ‘no’ gracefully, exercise your freedom to set boundaries, discover the power of small wins, and harness the power of routines to evade the pull of nonessential distractions that can subsume you easily.

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Filed Under: Living the Good Life, Personal Finance, Sharpening Your Skills Tagged With: Balance, Decision-Making, Discipline, Getting Things Done, Goals, Happiness, Materialism, Mindfulness, Perfectionism, Philosophy, Productivity, Simple Living, Time Management, Wisdom

Do Your Team a Favor: Take a Vacation

August 7, 2019 By Nagesh Belludi Leave a Comment

Everyone understands that a manager should make time to check out and recharge. Yet, there’s an expectation that he remains available, plugged in, informed, and accessible while on vacation. Therefore, even when he does go away, he doesn’t truly get away.

Even the hardworking manager, when overwhelmed and overcommitted, can become a bottleneck. Refusing to take a break not only burns him out but also wreaks havoc on his team’s productivity—it hinders necessary skills building and succession planning. By butting in whenever he can, he subtly undermines his team by insinuating that his team members cannot run things on their own.

In 2012, the contact management company FullContact was in the limelight when it announced a “Paid PAID Vacation” policy. It offered its employees $7,500 every year to go on vacation with the stipulation that the employee totally disconnects. FullContact CEO Bart Lorang explained why employees and their teams can be better when they disconnect:

Once per year, we give each employee $7500 to go on vacation. There are a few rules:

  1. You have to go on vacation, or you don’t get the money.
  2. You must disconnect.
  3. You can’t work while on vacation.

If people know they will be disconnecting and going off the grid for an extended period of time, they might actually keep that in mind as they help build the company. For example:

  • They might empower direct reports to make more decisions.
  • They might be less likely to create a special script that isn’t checked into GitHub [software development repository] and only lives on their machine.
  • They might document their code a bit better.
  • They might contribute to the Company Wiki and share knowledge.

Get the picture? At the end of the day, the company will improve. As an added bonus, everyone will be happier and more relaxed knowing that they aren’t the last line of defense.

Idea for Impact: Take a vacation. Empower your team. When a smart manager goes on vacation, he leaves clear directions about the critical situations under which his team should contact him. While he mentally checks out, his team members get the opportunity to stretch and show their individual and collective mettle.

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Filed Under: Health and Well-being, Leading Teams, Managing People, Sharpening Your Skills Tagged With: Balance, Coaching, Delegation, Mindfulness, Simple Living, Stress, Work-Life, Workplace

How to Prevent Employee Exhaustion

November 8, 2018 By Nagesh Belludi Leave a Comment

Feeling exhausted, irritated, unhappy, and lacking in control are all signs of burnout—a temporary decline in an employee’s well-being.

If you notice a drop in energy, motivation, or productivity, try these simple ways to help combat employee exhaustion:

  • Clarify expectations
  • Where possible, lower the standards and relax the deadlines. Encourage less perfection.
  • Give employees the right tools and resources that they need to do their job effectively
  • Allocate some tasks to other employees
  • Appreciate, reward, recognize
  • Give employees some time off
  • Reduce travel and meetings
  • Offer counseling and mentoring

Employee stress and problems at work that are not dealt with effectively can quickly spill out into other parts of an employee’s life. In fact, many marriages go bad when stress at work is at its worst: people use up all their willpower on the job; their home lives suffer because they give much to their work.

Make employee welfare a key area of focus to promote better work environments and keep employees engaged.

Wondering what to read next?

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Filed Under: Health and Well-being, Leading Teams, Managing People, Sharpening Your Skills Tagged With: Balance, Coaching, Emotions, Great Manager, Mentoring, Stress, Targets, Time Management

I’ll Be Happy When …

October 19, 2018 By Nagesh Belludi Leave a Comment

It is fallacious to let life slip away in the pursuit of the illusion that, “When I achieve something, I will be free to live in happiness.”

If you pursue a job, a relationship, a house, a material possession, or the settlement of a debt, happiness will never come because there is always another “something” that will follow the present one. The circumstances that you thus wait for do provide a transitory elation, but, too soon, they withdraw into the dull and mundane, only to be replaced by the next fantasy of happiness.

The Art of Simple Existence is One of the Most Difficult to Master

According to Buddhism, the art of simple existence is one of the most difficult to master. If you aren’t living in peace and happiness at this moment, you’ll never be able to. If you truly want to be at peace, you must be at peace right now. Otherwise, there is only the aspiration of peace “someday when I accomplish something.”

The experience of pleasure, freedom, and love are available now, whatever your circumstance. The American clinical psychologist John Welwood reminds us of this in Ordinary Magic: Everyday Life as Spiritual Path:

Our society would have us believe that inner satisfaction depends on outer success and achievement. Yet struggling to “get somewhere” keeps us perpetually busy, stressed out, and disconnected from that essential inner resource—our ability to be fully present—which could provide a real sense of joy and fulfillment. Our life is unsatisfactory only because we are not living it fully, but instead we are pursuing a happiness that is always somewhere else, other than where we are right now…

Cultivating the capacity to be fully present—awake, attentive, and responsive—in all the different circumstances of life is the essence of spiritual practice and realization. Those with the greatest spiritual realization are those who are “all here,” who relate to life with an expansive awareness that is not limited by any fixation on themselves or their own point of view. They don’t shrink from any aspect of themselves or life as a whole.

Idea for Impact: When One Lives, One Must Live Entirely

However difficult your circumstances, however uncertain the times, peace is not to be earmarked for a future time. The definitive source of happiness lies in the quality of your thoughts. Real sustainable peace springs from a healthy and nurturing relationship with yourself. Let nothing and nobody take that away from you. Don’t postpone being at peace.

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  5. The Gift of the Present Moment

Filed Under: Living the Good Life, Sharpening Your Skills Tagged With: Attitudes, Balance, Buddhism, Discipline, Happiness, Materialism, Mindfulness, Money, Motivation, Philosophy, Simple Living, Wisdom

Why I’m Frugal

October 1, 2018 By Nagesh Belludi Leave a Comment

Frugality Over the Ages: Frugality as a Virtue

Frugality Over the Ages

From Socrates to Thoreau, from Franklin to Gandhi, philosophers, moralists, and spiritual leaders have identified frugality as a virtue and associated simple living with wisdom, integrity, and happiness. The Cynics were the first to reject wealth, power, sex, fame, and other desires in favor of a simple life free of all possessions. Diogenes the Cynic (portrayed in image) famously lived in a wine barrel and had no worldly goods.

For the Puritans, the love of material consumption was an evil; their spiritual doctrine stressed, in the words of the American historian Edmund Morgan,

A man was but the steward of the possessions he accumulated. If he indulged himself in luxurious living, he would have that much less with which to support church and society. If he needlessly consumed his substance, either from carelessness or from sensuality, he failed to honor the God who furnished him with it.

Founding Father Benjamin Franklin, a doyen of the self-improvement movement, listed frugality as one of the 13 virtues he followed as a young man. Between 1732 and 1757, Franklin published such famous aphorisms in his Poor Richard’s Almanack as “be industrious and frugal, and you will be rich,” “beware of little expenses; a small leak will sink a great ship,” and “he that goes a-borrowing goes a-sorrowing.”

For the American philosophers Ralph Waldo Emerson and Henry David Thoreau, frugality or “transcendental simplicity” was a means to a higher end. In Man the Reformer (1841,) Emerson wrote, “Economy is a high, humane office, a sacrament, when its aim is grand; when it is the prudence of simple tastes, when it is practiced for freedom, or love, or devotion.” For Thoreau, “high thinking was preferable to high living;” he wrote in Walden (1854,) “Most of the luxuries, and many of the so called comforts of life, are not only not indispensable, but positive hindrances to the elevation of mankind. With respect to luxuries and comforts, the wisest have ever lived a more simple and meager life than the poor”.

Thoreau inspired the Russian novelist Leo Tolstoy. After suffering a mental breakdown in the late 1870s, Tolstoy, who was born into Russian nobility, rejected his family’s estate and serfdom. He renounced his decadent, racy lifestyle and engaged in a revolutionary brand of Christianity based on spiritual and material austerity.

Tolstoy’s philosophy showed the way for the creation of utopian communities of simple, self-sufficient living—the most famous example being the “Tolstoy Farm” ashram that Mahatma Gandhi established in South Africa. Gandhi was the quintessence of simplicity and sported austere homespun clothing. He famously said, “you may have occasion to possess or use material things, but the secret of life lies in never missing them,” and “our civilization, our culture, our [nation] depend not upon multiplying our wants—self-indulgence, but upon restricting our wants—self-denial.”

Frugality is a Moral Virtue

The distinguished career coach Marty Nemko once wrote, “I even take care to tear-off single sheets of toilet paper. Because I’m cheap? No. Because it’ll help the environment? No. I just think wasting is wrong.” That, in a nutshell, is why I’m frugal.

For me, frugality suggests an appropriate limit on individual and collective desires; it denies the materialistic expectations that the modern society imposes upon us.

Frugality is not some form of world-denying asceticism or austerity. It is a part of principled stewardship of not only the resources I’ve been blessed with but also of myself.

Frugality is about forgoing a subset of desires—as part of a quest for an abundant life. In other words, frugality restricts my indulgence of materialistic appetite, with the intention that I leave space for the cultivation of diverse forms of pleasure.

When I started to work while still in college, frugality was an element of my quest for financial independence. It became the lynchpin of a deliberate set of lifestyle choices and values. But my focus on achieving financial freedom never let me pining for the pleasures I might have had.

Six years ago, I gave up a corporate job and significant earnings in favor of a simpler life with plenty of discretionary time and money for world travel, leisure, learning, culture, and meaning.

Idea for Impact: Enjoying a rich life is more important than zealously stewarding one’s savings and investments.

Living frugally, with the particular intention of achieving financial freedom, requires a good measure of renunciation. This renunciation is easiest when one regards it not as deprivation, but as a deliberate choice in a trade-off for an enriched life.

Wondering what to read next?

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  2. On Black Friday, Buy for Good—Not to Waste
  3. What the Stoics Taught: Shunning the Materialistic Frenzy of Greed
  4. The Extra Salary You Can Negotiate Ain’t Gonna Make You Happy
  5. The Simple Life, The Good Life // Book Summary of Greg McKeown’s ‘Essentialism’

Filed Under: Living the Good Life, Personal Finance Tagged With: Attitudes, Balance, Giving, Materialism, Money, Philosophy, Simple Living

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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