Goals

Invite Employees to Contribute Their Wildest Ideas

December 13, 2021 By Nagesh Belludi Leave a Comment

When Hewlett-Packard (HP) Norway appointed Anita Krohn Traaseth managing director in 2012, she implemented a “speed date the boss” program. She invited every employee from every organization level for an informal, five-minute conversation based on three themes. She encouraged people to bring their big ideas on innovating individually and collectively.

Who are you, and what do you do at HP?

Where do you think we should change, and what should we keep focusing on?

What do you want to contribute beyond fulfilling your job responsibilities? Or, do you have a talent or skill you don’t get to use now in your position?

Everyone’s an Innovator: Ramp up creativity with your frontline employees

Krohn Traaseth’s initiative defined the roadmap for her tenure. It pushed HP to become one of Norway’s top workplaces within three years. HP Norway improved every major organizational performance measure, such as staff turnover, customer satisfaction, top-line growth, and bottom-line performance.

Not only that, her discussions uncovered that there were 30 skilled musicians on her payroll. HP Norway formed a band, which played live to 1,800 company executives in Barcelona in 2013, gaining better visibility to her Norwegian outpost.

Following Krohn Traaseth’s success, other HP divisions and employers have now introduced the concept of ‘Speed Date the Boss’ initiatives in other countries.

Idea for Impact: Value the frontline people in your organization as talented assets, not cheap cogs.

Krohn Traaseth’s program was so successful because, as the top boss, she showed that she was willing to listen. She also openly modeled her willingness to listen to her management teams and foster their engagement.

When employees see the boss willing to receive honest feedback and no one’s head rolls, they’re more likely to speak up.
Soliciting ideas directly from employees individually, rather than holding brainstorms, takes the edge off group dynamics. Group settings aren’t where all employees feel free to share their best–and bold—ideas.
Rank-and-file employees can be a great source of innovation if only their leaders listen to them. Organizational innovation doesn’t have to trickle top-down or emanate from the R&D team. The best way to produce great ideas is to start by generating many ideas. Encourage everyone on your team to think, contribute, and participate.

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PS: Anita Krohn Traaseth is now the CEO of Innovation Norway, a state-sponsored project focused on promoting innovation and economic development. She’s the author of Good Enough for the Bastards (2014,) a Norwegian version of Sheryl Sandberg‘s Lean In: Women, Work, and the Will to Lead (2013.)

Cf: See my guide on preparing an action plan at a new job by collecting the expectations of all the people with whom your new role interacts.

Focus on Rituals, Not Goals

December 9, 2021 By Nagesh Belludi Leave a Comment

My biggest takeaway from James Clear’s Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones (2018) is the importance of shifting your focus from your end goal to what your need to do regularly to reach that goal.

Though goals can provide orientation and motivation, Clear notes that committing to the system makes all the difference. Goals aren’t necessarily the best way to ensure things are done. Thinking about only goals tends to make people believe, “I’m not good enough yet, but I will be when I reach my goal.” This impedes their long-term progress.

Instead, Clear recommends centering on the routines and things you need to do regularly to reach the goal. For example: If you’re a swim team coach, and your goal is to win a championship, the system that you should focus on is training every day, “You should be far more concerned with your current trajectory than with your current results.”

Idea for Impact: A systems-first mentality beats a goal-oriented mindset. “Fall in love with the process rather than the product.”

Why Sandbagging Your Goals Kills Productivity

December 2, 2021 By Nagesh Belludi Leave a Comment

Sandbagging is managers believing they can accomplish more if they lower the bar and set goals their team can easily hit. Sure, managers often purposely set comfortable goals so that there’s room for “under-promise and over-deliver.”

Setting low goals may appear a clever strategy, but it’s a recipe for underperformance. Sandbagged goals don’t demand much in the way of performance when managers already know precisely how their teams will achieve the goals.

However, sandbagging can let teams down. Under-setting goals actually does what it’s created to avoid—teams eventually find such easy goals boring and demotivating. Low goals require little and inspire less, and ultimately undercut productivity. According to this study by Chancellor University’s Steve Kerr and Douglas Lepelley, when goals are fixed “too low, people often achieve them, but subsequent motivation and energy levels typically flag, and the goals are usually not exceeded by very much.”

Idea for Impact: To generate the greatest levels of effort and performance, set demanding goals outside your team’s comfort zone, but not so challenging and unattainable as to break your team’s morale. Aiming to achieve extraordinary things—hitting the farthest target and missing—can often be more worthwhile than successfully hitting a easy target.

You’ll Overeat If You Get Bigger Servings

October 18, 2021 By Nagesh Belludi Leave a Comment

So many diets, so little evidence that they work. Many of the better plans boil down to basic strategies: eat lots of fruits and vegetables, stay active, and keep portions under control.

Most people have struggle with portion control

If you’re reading this article, you live in a society with too much food. Food production has become more industrialized and cheaper. Healthy food is not just more expensive than unhealthy food, but less convenient. Portion sizes have increased spectacularly in the past several decades—and that includes packaged foods in the grocery stores, meals served at restaurants, and plate sizes at home.

Dr. Brian Wansink, formerly director of the Food and Brand Lab at Cornell University and author of Mindless Eating: Why We Eat More Than We Think (2001,) has shown that plate size prompts portion size. In study after study, he has found (some of his data analyses have been questioned) that the bigger the plate, the more you eat. This trend derives from an optical illusion—the same amount of food on a bigger plate seems smaller.

Whatever size of plate you choose, you’re likely to fill it. As a result, if you reduce your plates’ diameters from 12 inches to 10 inches, you’ll significantly reduce the amount of food you dish up. Besides, per Wansink, using a smaller plate gives the illusion that you’re getting more food. That’s a first step towards addressing your concerns about your health or waistline.

Visual aspects of a meal, such as portion size and plate sizes, can influence how much you eat

British food writer and food historian Bee Wilson’s brilliant First Bite: How We Learn to Eat (2015; my summary) states,

Being able to regulate the amount of food we eat according to our needs is perhaps the single most important skill when it comes to eating—and the one that we least often master. The first stage is learning to recognize whether the stomach is empty or not.

The first and most obvious step to weight loss is reducing the portion size—and thus the number of calories you eat. When you’re consuming fewer calories than the body uses, you’re likely to start losing weight.

Consider one of those “portion control plates” to help reset and reinforce in your mind what a portion size should be. Sectioned and color-coded, these plates take the guesswork out of getting nutrition from all food groups and reduce the risk of overeating.
Slow down when you eat, take time to chew and savor your food, and pause between mouthfuls. Stop when you are already full. You don’t need to eat every morsel of what’s dished out for you.
If you’re uncomfortable with not filling up your plate and risking disrespecting a host, say at a holiday party buffet, spread your portions around the plate and leave a bit of space around each food item. Your plate will look full but will have fewer calories.

Idea for Impact: Small plates help make portions look more substantial

If you’re trying to lose weight or maintain a healthy weight, keep the portions down. You certainly don’t need as much food as you think you do.

Half-Size Your Goals

July 24, 2021 By Nagesh Belludi Leave a Comment

At the start of the year, if you’re like most people, you selected a bunch of lofty, impossible goals. Now, halfway through the year, you feel disappointed and let down with yourself. In fact, the longer your goals list, the more overwhelmed and off-track you’ve got.

As part of your mid-year review, reflect on the first six months of the year and adjust your goals for the rest of the year. Revisit your goals, assess your progress, evaluate your approach, and change your timeline. Break big ambitious goals down into more manageable decisions and improve the odds of achieving the type of outcome you desire.

Try half-sized goals. If you’re struggling to attain a goal that seems to be too challenging, set a less difficult version of the goal.

If you’re not getting good results, then you go back and tweak what you’re doing. Don’t feel the need to change everything in your life at once.

The Reason Why Weight Watchers Works whereas ‘DIY Dieting’ Fails

July 1, 2021 By Nagesh Belludi Leave a Comment

Weight Watchers (WW) was born from an unmet personal need, as is true with many businesses. Founder Jean Nidetch had struggled with her weight all her life. In her late 30s, she went to a city-run obesity clinic in New York and finally lost the weight she wanted.

Then, when her resolve to maintain a healthy weight wavered, Nidetch recognized that losing weight is easier if she weren’t doing it by herself. Dieting is more than “calories in, calories out.” Eating the right number of calories and exercising doesn’t always work. It isn’t the occasional overindulgence that creates obesity; it’s the steady over-eating—often in surprisingly small amounts.

Helping People Change Their Behavior through Support and Motivation

According to Memoir of a Successful Loser: The Story of Weight Watchers (1970,) Nidetch realized that what people struggling to keep a diet program needed was one another. Dieters needed a space to talk openly about their diet struggles and became answerable to one another.

Determined to stay on track, Nidetch started with the diet that the obesity clinic had given her. She mimeographed it and handed it out to a group of six overweight but determined friends that she invited to her apartment in the Queens. At the first meeting, Nidetch confessed to an addiction to cookies. Her friends sympathized and shared their own calorific woes. Everyone had a good time, and the group agreed to meet the following week again.

Nidetch’s pattern of programming and social support spread quickly. Meetings grew in size. When Nidetch ran out of chairs, she shifted the sessions to a formal assembly room. Weight Watchers was thus born.

Group Cheerleaders Can Go a Long Way toward Keeping Motivation Alive

Weight Watchers has outlasted many fad diets, and it continues to be a popular program. People go to Weight Watchers because it works. The program makes its members think of the regimen not as a diet but as a different way of living.

Collectively, members feel positively about their desire to lose weight. They offer support and grant forgiveness for failures to lose weight. Members aren’t thinking of restrictions; they’re thinking of flexibility and abundance. If they tend to be foodies, they don’t need to stop enjoying food.

Weight Watchers groups meet weekly. (7,000 coaches run the meetings.) Each member contributes. Everyone feels invested in accomplishments. The group celebrates as one.

The robust process of celebrating and retelling success stories reinforces the shared goal of pushing limits. In addition, the interaction helps with accountability and encourages participants to stick with their goals.

Idea for Impact: Purpose is good. Shared purpose is better.

Shared interests get us, humans, to show up and be present. We need structure, tools, and support to be successful. We need a community because the fellowship of others with a shared empowering purpose gives us the accountability and inspiration that motivates us to lose weight—or bring about any lasting change.

Why You Should Celebrate Small Wins

May 18, 2021 By Nagesh Belludi Leave a Comment

Small steps are more manageable than big, daunting ones. Small wins aren’t just a great way to make progress. They’re good for your emotional well-being too.

Peter Sims writes in Little Bets: How Breakthrough Ideas Emerge from Small Discoveries (2013,)

Small wins are like footholds or building blocks amid the inevitable uncertainty of moving forward, or as the case may be, laterally. They serve as what Saras Sarasvathy calls landmarks, and they can either confirm that we’re heading in the right direction or they can act as pivot points, telling us how to change course.

In the acclaimed paper in which [University of Michigan psychologist Karl] Weick described small wins, published in the January 1984 issue of American Psychologist, he used the example of how helpful it is for alcoholics to focus on remaining sober one day at a time, or even one hour at a time. Stringing together successive days of sobriety helps them to see the rewards of abstinence and makes it more achievable in their minds. Elaborating on the benefits of small wins, Weick writes, “Once a small win has been accomplished, forces are set in motion that favor another small win.”

Each time you accomplish a small step, have a little voice whisper in your ear, “You accomplished more than you had ten minutes ago!” This affirmation can help you recognize the momentum you’ve created and stimulate you to get absorbed in more of the task. By the end of the hour or the day, you’ll feel like you’ve had multiple wins on your way towards the larger goal.

A big hurdle to change is the resistance from believing that the pain of attempting major change is too rarely worth it. But researchers believe that any accomplishment, no matter how small, activates your brain’s reward circuitry, releasing dopamine, the pleasure hormone. That can evoke the motivational appeal of an outcome, which in turn can hook you toward achieving even more.

Keep sight of the small victories. Those are the ones that keep you going. If you’re a manager, celebrate even ordinary, incremental progress—that’ll improve your team’s engagement.

Idea for Impact: Celebrate your small wins—it’ll make you feel good about yourself. Attention to small wins can help people lift themselves out of fear and hopelessness—this is the crux of cognitive-behavioral therapy (CBT.)

More from Less // Book Summary of Richard Koch’s ’80/20 Principle’

May 10, 2021 By Nagesh Belludi Leave a Comment

The Italian sociologist Vilfredo Pareto (1848–1923) recorded a “maldistribution” between causes and effects in economic statistics. It’s an observable fact that a minority of reasons—nominally around 20%—tends to produce a majority—80%—of the results.

Most Effects Come from Relatively Few Causes

More than a century later, the Romanian-American quality control pioneer Joseph Juran (1904–2008) embraced Pareto’s notion and demonstrated that 80% of all manufacturing quality defects are caused by 20% of reasons. Juran urged managers to identify and address the “vital few” or the “critical few “—the small fraction of elements that account for this disproportionally large fraction of the effect.

This Pareto Law, 80/20 Rule of Thumb, Zipf’s Principle of Least Effort, Juran’s Law of the Vital Few, 80-20 Thinking—call it what you want—permeates every aspect of business and life. Now that you know about it, you’ll start seeing it everywhere.

A fifth of your customers accounts for four-fifths of your sales. 20% of your employees are responsible for the majority of your firm’s productivity. 20% of your stocks will be responsible for 80% of your future gains. You tend to favor 20% of your clothes and wear them 80% of the time. You spend 80% of your socializing time with 20% of your friends. 20% of the decisions you’ve made during your life have shaped 80% of your current life. 80 percent of the wealth tends to be concentrated with 20 percent of the families.

The Pareto principle is a state of nature (the way things happen) and a process (a way of thinking about problems.) The 20% are the sources of the most significant potential impact.

The Remarkable Variance of Contributors and Effects

Richard Koch’s 80/20 Principle: The Secret to Achieving More with Less (1999) elaborates on using this seminal prioritization principle. “The 80/20 Principle asserts that a minority of causes, inputs, or effort usually leads to a majority of the results, outputs, or rewards. … The winners in any field have … found ways to make 20% of effort yield 80% of results.”

Koch explains ad nauseam that most of us work much too hard and produce much less in relation to what could be produced. If trying harder hasn’t worked, perhaps it’s time to try less.

Invest your time and effort more wisely. Don’t address the less significant elements. “Most things always appear more important than the few things that are actually more important.” Examine what you do of low value. In other words, eliminate or reduce the 80% of efforts that produce less-significant results.
Know when to stop. Once you’ve solved the 20% of the issue to deliver 80% of the impact, any further effort can only achieve diminishing returns.

Idea for Impact: In most areas of human activity, just 20% of things will be worthwhile.

Recommendation: Speed-read Richard Koch’s 80/20 Principle. It’s an excellent reminder that not all effort is equal, so it pays to focus on what matters most.

Embrace the “80-20” frame of mind in everything you do—at work and home. Unless you want to spend every waking hour working, it’s essential to learn how to focus your efforts on the most promising, impactful aspects of what needs to be done.

Realize that few things really matter in life, but they count a tremendous amount. These vital things may be challenging to discover and realize, but once you find these things that really matter, they give you immense power—the power that gives you more from less. Spend a disproportionate amount of time and energy making sure these decisions are made well, and you put yourself in the best position you can in the process.
If you want to improve your effectiveness at anything, focus only on what matters most. Be extraordinarily selective—spend time resourcefully on the few essentials that matter the most and little or no time on the massive trivia that engulfs most of your time.

This Hack Will Help You Think Opportunity Costs

March 29, 2021 By Nagesh Belludi Leave a Comment

Making decisions is all about opportunity costs. For instance, every time you spend money to get something, you should ask yourself what else, perhaps of better value, you could get with that money—now or later.

The problem is, when forced to choose between something immediate and concrete and something else that’s comparatively abstract and distant, the opportunity cost could lack clarity.

Duke University behavioral economist Dan Ariely proposes the notion of “anti-goals” to help examine the trade-offs you’re forced to make. Ariely encourages pairing goals such that if you satisfy one, you’ll impede the other. For example, when choosing to spend $100 on an evening out today, you can consider a tangible anti-goal—say, saving for the family’s summer vacation—that’ll be held back.

Idea for Impact: Thinking about what you want to avoid—the anti-goal—is a potent tool. It allows you to focus on things that really matter.

Intentions, Not Resolutions

January 4, 2021 By Nagesh Belludi Leave a Comment

I think resolutions set you up for failure because they’re usually daunting, and they don’t give you a plan for how to realize what you want to achieve. More to the point, you underestimate how long it’ll take you to kick a bad habit or adopt a good one.

On the other hand, intentions propose paths forward—they can keep you accountable in the process.

Intentions dig into the WHY

Change is hard—change requires real commitment, planning, and follow-through. Intentions help by grounding you to what you can commit to today and tomorrow. Intentions will remind you of the kind of person you want to be and the kind of life you want to live.

Intentions don’t demand perfection, and intentions leave some room for error. Intentions will help you commit yourself and not fill you with guilt and shame if you fall off the wagon for a short period. With intentions, you can anticipate lapses and plan for them.

Setting intentions and then taking action becomes an exciting path of self-discovery rather than a guilt-trap set up with broken resolutions.

Idea for Impact: Set Intentions Instead of Yearly Resolutions

Put less pressure on yourself and set yourself up for success by making regular daily, weekly, and monthly intentions. Once you set the intention, focus on getting to the first step. Then, regroup and think about step two. This way, you target short-term achievable results, and the intention orients you.

Don’t make intentions for the entire year. It’s just hard to keep up with something and stay excited about it year-round.

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Goals

Everyone’s an Innovator: Ramp up creativity with your frontline employees

Idea for Impact: Value the frontline people in your organization as talented assets, not cheap cogs.

Wondering what to read next?

Wondering what to read next?

Wondering what to read next?

Most people have struggle with portion control

Visual aspects of a meal, such as portion size and plate sizes, can influence how much you eat

Idea for Impact: Small plates help make portions look more substantial

Wondering what to read next?

Wondering what to read next?

Helping People Change Their Behavior through Support and Motivation

Group Cheerleaders Can Go a Long Way toward Keeping Motivation Alive

Idea for Impact: Purpose is good. Shared purpose is better.

Wondering what to read next?

Wondering what to read next?

Most Effects Come from Relatively Few Causes

The Remarkable Variance of Contributors and Effects

Idea for Impact: In most areas of human activity, just 20% of things will be worthwhile.

Wondering what to read next?

Wondering what to read next?

Intentions dig into the WHY

Idea for Impact: Set Intentions Instead of Yearly Resolutions

Wondering what to read next?