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Why Others’ Pride Annoys You

April 11, 2017 By Nagesh Belludi Leave a Comment

The problem with pride is that it is tainted by a self-view of being better than others are.

Pride is an essential element of the human condition. Feeling good about yourself is indispensable for your emotional wellbeing.

However, pride can be the thin end of the wedge as regards your social behavior. A rigid self-affirmation can morph into an inflated opinion of the self and arrogance. This air of superiority causes a disrespectful attitude toward others. The British novelist, literary scholar, and poet C.S. Lewis (1898-1963) wrote, “Pride gets no pleasure out of having something, only out of having more of it than the next man.”

For this reason, philosophers throughout the ages have decried pride. Buddhism lists pride as one of the kleshas—detrimental mental states that can cloud the mind and result in “unwholesome” actions. Christianity considers pride as one of the seven deadly sins and declares that pride “doth go before the fall” (Proverbs 16:18.)

We’re easily annoyed by people who have an inflated view of their abilities and their wisdom.

Human tendency is such that, while you do not acknowledge pride in yourself, you are quick to recognize and condemn pride in others when they prickle you with their comments. In his famous work of Christian apologetics, Mere Christianity (1952,) C.S. Lewis attributes your annoyance towards others to your own pride:

There is one vice of which no man in the world is free; which everyone in the world loathes when he sees it in someone else’ and of which hardly any people … ever imagine that they are guilty themselves. I have heard people admit that they are bad tempered, or that they cannot keep their heads about girls or drink, or even that they are cowards. I do not think I have ever heard anyone who was not a Christian accuse himself of this vice. And at the same time I have very seldom met anyone, who was not a Christian, who showed the slightest mercy to it in others. There is no fault which makes a man more unpopular, and no fault which we are more unconscious of in ourselves. And the more we have it ourselves, the more we dislike it in others.

The vice I am talking of is Pride or Self-Conceit … the more pride one had, the more one disliked pride in others. … In fact, if you want to find out how proud you are the easiest way is to ask yourself, “How much do I dislike it when other people snub me, or refuse to take any notice of me, or shove their oar in, or patronise me, or show off?” The point is that each person’s pride is in competition with every one else’s pride. It is because I wanted to be the big noise at the party that I am so annoyed at someone else being the big noise.

Check the urge to pump up your superiority and develop the attitude of dignity through humility and gratitude.

The attitude that entails self-centeredness and superiority is called hubristic pride. It springs from fragile self-worth and manifests in less-desirable behaviors such as being disagreeable, pushy, vulnerable, and given to disgrace. You feel so badly about yourself that you compensate by feeling superior. You try to find others’ flaws as a way to obscure our own limitations.

Consequently, hubristic pride deprives you of humility. As an alternative to hubristic pride, philosophers advocate authentic pride. While hubristic pride depends on what happens outside yourself, authentic happiness is internal. Authentic pride causes you to feel good about yourself and become more confident and productive. It manifests in being agreeable, conscientious, and sociable towards others.

In effect, authentic pride comprises of dignity and modesty and gives you a sense of kinship—this mindfulness is the foundation of righteousness.

Idea for Impact: Discard hubristic pride and exercise authentic pride instead

Hubristic pride, it turns out, isn’t easy to recognize or restrain. Benjamin Franklin (1706—1790) who was renowned for his lifelong quest for self-improvement, wrote in his Autobiography (1791), “In reality there is perhaps not one of our natural passions so hard to subdue as pride. Disguise it, struggle with it, beat it down, stifle it, mortify it as much as one pleases, it is still alive, and will every now and then peep out and show itself…For even if I could conceive that I had completely overcome it, I should probably be proud of my humility.”

'Mere Christianity' by C. S. Lewis (ISBN 0061350214) Further in Mere Christianity, C.S. Lewis suggests discarding hubristic pride:

Do not imagine that if you meet a really humble man he will be what most people call ‘humble’ nowadays: he will not be a sort of greasy, smarmy person, who is always telling you that, of course, he is nobody. Probably all you will think about him is that he seemed a cheerful, intelligent chap who took a real interest in what you said to him. If you do dislike him it will be because you feel a little envious of anyone who seems to enjoy life so easily. He will not be thinking about humility: he will not be thinking about himself at all.

If anyone would like to acquire humility, I can, I think, tell him the first step. The first step is to realise that one is proud. And a biggish step, too. At least, nothing whatever can be done before it. If you think you are not conceited, it means you are very conceited indeed.

One key to better people skills is to develop an humble, self-effacing, but assertive outlook towards others by way of authentic pride. Authentic pride is a detached and steady sense of self-worth that you can develop by validating, affirming, and valuing yourself as you are.

Authentic pride comes from recognizing that many of life’s achievements and possessions are ephemeral. As I’ve written previously, everything in life is pointless, irrelevant, and ultimately insignificant in the grand scheme of things. When you focus on feeling good through accumulation of achievements and possessions, you become hooked on external sources of gratification. In comparison, dignity and modesty can dwell inside you regardless of your successes and failures.

You don’t have to prove anything to anybody—not even to yourself. When you become conscious of this, you will keep your hubristic pride in check. Others will become less irritable.

Wondering what to read next?

  1. The More You Can Manage Your Emotions, the More Effective You’ll Be
  2. What It Means to Lead a Philosophical Life
  3. Admit When You Don’t Have All the Answers
  4. Choose Not to Be Offended, and You Will Not Be: What the Stoics Taught
  5. Learn to Manage Your Negative Emotions and Yourself

Filed Under: Mental Models, Sharpening Your Skills Tagged With: Anger, Attitudes, Ethics, Getting Along, Mindfulness, Philosophy, Wisdom

Inspirational Quotations by Charles Baudelaire (#679)

April 9, 2017 By Nagesh Belludi Leave a Comment

Today marks the birthday of Charles Baudelaire (1821–67,) French poet, essayist, and critic.

Baudelaire had an unhappy life. He was born to a wealthy family in Paris and got expelled from military school. After he squandered much of his inheritance on clothes, sex, and drugs, his family seized the remainder and disbursed it in small allowances.

Baudelaire started writing essays, criticism, and translations to fund his indulgences. He wrote acclaimed translations of American author Edgar Allan Poe. Baudelaire lived in the worst neighborhoods of Paris and switched apartments frequently to escape creditors. He struggled with poor health throughout his life and died at 46. The posthumous publication of much of his writing allowed his mother to settle his many debts.

At 36, Baudelaire published his only collection of lyric poetry, Les Fleurs de Mal (1857, The Flowers of Evil,) considered one of the greatest collections of French poetry. The book’s adulation of free love, drunkenness, world-weariness, and despair has influenced generations of bohemian artists. Baudelaire gained instant celebrity as a po?te maudit (cursed poet) when six of the 101 poems in Les Fleurs de Mal were censored out for their moral and sexual themes, which were then considered obscene and scandalous.

Inspirational Quotations by Charles Baudelaire

There are moments of existence when time and space are more profound, and the awareness of existence is immensely heightened.
—Charles Baudelaire (French Poet)

It is necessary to work, if not from inclination, at least from despair. Everything considered, work is less boring than amusing oneself.
—Charles Baudelaire (French Poet)

There are as many kinds of beauty as there are habitual ways of seeking happiness.
—Charles Baudelaire (French Poet)

Every man who does not accept the conditions of life sells his soul.
—Charles Baudelaire (French Poet)

The habit of doing one’s duty drives away fear.
—Charles Baudelaire (French Poet)

Life is a hospital in which every patient is possessed by the desire of changing his bed. One would prefer to suffer near the fire, and another is certain he would get well if he were by the window.
—Charles Baudelaire (French Poet)

Everything that is beautiful and noble is the product of reason and calculation.
—Charles Baudelaire (French Poet)

Nothing can be done except little by little.
—Charles Baudelaire (French Poet)

Time is an avid gambler who has no need to cheat to win every time.
—Charles Baudelaire (French Poet)

Inspiration comes of working every day.
—Charles Baudelaire (French Poet)

Filed Under: Inspirational Quotations Tagged With: France

There Isn’t a Practical Reason for Believing What Isn’t True [Two-Minute Mentor #8]

April 7, 2017 By Nagesh Belludi Leave a Comment

When making decisions, relying entirely on intuitions, gut feelings, and anecdotal validations to justify your beliefs is not a sound rationale to trust your assessments, but to be suspicious of them. The British-American critic Christopher Hitchens (1949–2011) translated the Latin dictum “Quod gratis asseritur, gratis negatur” and famously said, “That which can be asserted without evidence, can be dismissed without evidence.”

It’s not sensible to hold a belief unless you have good reason for doing so. Neither is it sensible to cling to a belief because you believe it is useful and not because you think it is true.

Rational Investigation of One's Beliefs and Judgments Until you can organize the relevant evidence and determine whether a belief is true or isn’t, you should suspend your judgment.

Promoting the importance of rational investigation of one’s beliefs and judgments, the venerated Hindu mystic Swami Vivekananda (1863–1902) once said, “Do not believe in a thing because you have read about it in a book. Do not believe in a thing because another man has said it was true. … Do not believe in words because they are hallowed by tradition. … Find out the truth for yourself. Reason it out. … That is realization.”

Only a charlatan trusts in his beliefs without evidence—if his beliefs tell him that something is true, that’s good reason enough for him to think that it’s true.

Idea for Impact: One’s intellectual integrity lies not in what one thinks but in how one validates what one thinks.

Wondering what to read next?

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Filed Under: Sharpening Your Skills Tagged With: Bertrand Russell, Critical Thinking, Mental Models, Philosophy, Wisdom

This Trick Can Relieve Your Anxiety: “What’s the worst that can happen?”

April 4, 2017 By Nagesh Belludi Leave a Comment

I’ve previously written about how a great many of life’s anticipated misfortunes, adversities, trials and tribulations will never come to pass. Much of your worrying is ultimately fruitless and anger is often pointless.

Today, I shall discuss a technique you can use to let go of anxiety.

The Remedial Benefits of Deliberating, “What’s the Worst That Could Happen?”

When you face anxiety, nervousness, fear, or worry, try the following technique: imagine all possible negative consequences of the situation you are confronting. Then, conceive of the worst outcome, even if there’s little chance events will turn out that way—imagine everything that could go wrong, in the worst possible way. Envision the worst outcomes.

When you exaggerate your fears and imagine the worst thing that could happen, you make your impending fears look unreasonable. You will realize that even the worst possible scenario isn’t so terrible after all. Often, this deliberation—and your sense of humor—usually restores your perspective on the anxiety you’re facing. You’ll realize that, at the worst, nothing that could happen to you is ultimately that significant.

'The Conquest of Happiness' by Bertrand Russell (ISBN 0871401622) Bertrand Russell, one of the west’s great intellectuals, was an advocate of this ploy. In The Conquest of Happiness, this extraordinary mathematician and brilliant philosopher asserts that happiness is in no way a passive endeavor, but a condition that takes a lot of work. Discussing how to avoid worry through the cultivation of right attitudes, Russell wrote,

A process … can be adopted with regard to anxieties. When some misfortune threatens, consider seriously and deliberately what is the very worst that could possibly happen. Having looked this possible misfortune in the face, give yourself sound reasons for thinking that after all it would be no such very terrible disaster. Such reasons always exist, since at the worst nothing that happens to oneself has any cosmic importance. When you have looked for some time steadily at the worst possibility and have said to yourself with real conviction, “Well, after all, that would not matter so very much,” you will find that your worry diminishes to a quite extraordinary extent. It may be necessary to repeat the process a few times, but in the end, if you have shirked nothing in facing the worse possible issue, you will find that your worry disappears altogether and is replaced by a kind of exhilaration.

To Get Rid of Anxiety, You Must First Embrace it

Russell’s method of overcoming anxiety and worry hints at the Stoic practice of “premeditatio malorum”—contemplating potential misfortunes in advance and reinstating emotional calm through positive affirmations. This classic technique of the Hellenistic world in due course laid the foundation for exposure therapy where anxiety is treated via exposure to stressful events either in vitro (in the laboratory of the mind) or in vivo (in real life.) Russell provides this explanation of exposure therapy:

Worry is a form of fear, and all forms of fear produce fatigue. A man who has learned not to feel fear will find the fatigue of daily life enormously diminished. … The proper course with every kind of fear is to think about it rationally and calmly, but with great concentration, until it has been completely familiar.

Idea for Impact: When confronting your fears, denial is never a wise strategy, positive action is!

The Roman lyric poet Horace advocated, “remember to keep a calm and balanced mind in the face of adversity” (loosely translated from the Latin “aequam memento rebus in arduis servare mentem” in Odes, II, 3.)

When faced with potential adversity or anticipated worry, try imagining the worst thing that could happen. This strategy for approaching your worries can help you to maintain an assertive, self-determining attitude even in the presence of very real and serious fears and threats.

Wondering what to read next?

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  3. This May Be the Most Potent Cure for Melancholy
  4. Anger is the Hardest of the Negative Emotions to Subdue
  5. Cope with Anxiety and Stop Obsessive Worrying by Creating a Worry Box

Filed Under: Living the Good Life, Sharpening Your Skills Tagged With: Anxiety, Attitudes, Bertrand Russell, Emotions, Mindfulness, Stress, Suffering, Wisdom, Worry

Inspirational Quotations #678

April 2, 2017 By Nagesh Belludi Leave a Comment

A woman’s clothes are the price her husband pays for peace.
—African Proverb

Experience is a great advantage. The problem is that when you get the experience, you’re too damned old to do anything about it.
—Jimmy Connors (American Sportsperson)

Be careful about reading health books. You may die of a misprint.
—Mark Twain (American Humorist)

Although this may seem a paradox, all exact science is dominated by the idea of approximation. When a man tells you that he knows the exact truth about anything, you are safe in inferring that he is an inexact man.
—Bertrand A. Russell (British Philosopher)

There is perhaps nothing so bad and so dangerous in life as fear.
—Jawaharlal Nehru (Indian Head of State)

Begin challenging your own assumptions. Your assumptions are your windows on the world. Scrub them off every once in awhile, or the light won’t come in.
—Alan Alda (American Actor)

Opportunity is lost by deliberation.
—Publilius Syrus (Syrian-born Latin Writer)

It is strange to be known so universally and yet to be so lonely.
—Albert Einstein (German-born Theoretical Physicist)

If you can’t take the heat, get out of the kitchen.
—Common Proverb

School can give a false sense of confidence or of loserhood. Too often, school success does not predict life success.
—Marty Nemko (American Career Coach, Author)

A word to the wise is enough, and many words won’t fill a bushel.
—Benjamin Franklin (American Political leader)

In for a penny, in for a pound.
—Common Proverb

Progress, far from consisting in change, depends on retentiveness. When change is absolute there remains no being to improve and no direction is set for possible improvement: and when experience is not retained, as among savages, infancy is perpetual. Those who cannot remember the past are condemned to repeat it. In the first stage of life the mind is frivolous and easily distracted; it misses progress by failing in consecutiveness and persistence. This is the condition of children and barbarians.
—George Santayana (Spanish Philosopher)

Charity is a virtue of the heart, and not of the hands.
—Joseph Addison (English Essayist)

Filed Under: Inspirational Quotations

Heaven and Hell: A Zen Parable on Self-Awareness

March 31, 2017 By Nagesh Belludi 2 Comments

The English poet John Milton wrote in his epic poem Paradise Lost (1667,) “A mind not to be changed by place or time. The mind is its own place, and in itself Can make a heav’n of hell, a hell of heav’n.”

Your Mind Renders the Outer Condition into Inner Pain and Suffering—or Joy and Happiness

The state of your mind plays a vital role in shaping your everyday experiences of joy and happiness, and your general physical and mental well-being.

If you can maintain a peaceful and tranquil state of mind, the external conditions can cause you only limited disturbance. However, if your mental state is tense, restless, and agitated, you’ll find it difficult to be at peace even in the best of circumstances—even if you’re surrounded by the best of your friends and family.

When you truly become aware of how much damage negative emotions can cause—for yourself and for others—you will not indulge them even a bit.

The following Zen ‘koan’ parable (see source in postscript) validates the potential dangers that can occur when you fall prey to your negative emotions.

Heaven and Hell: A Zen Parable

A tough, brawny samurai once approached a Zen master who was deep in meditation.

Impatient and discourteous, the samurai demanded in his husky voice so accustomed to forceful yelling, “Tell me the nature of heaven and hell.”

The Zen master opened his eyes, looked the samurai in the face, and replied with a certain scorn, “Why should I answer to a shabby, disgusting, despondent slob like you? A worm like you, do you think I should tell you anything? I can’t stand you. Get out of my sight. I have no time for silly questions.”

The samurai could not bear these insults. Consumed by rage, he drew his sword and raised it to sever the master’s head at once.

Looking straight into the samurai’s eyes, the Zen master tenderly declared, “That’s hell.”

The samurai froze. He immediately understood that anger had him in its grip. His mind had just created his own hell—one filled with resentment, hatred, self-defense, and fury. He realized that he was so deep in his torment that he was ready to kill somebody.

The samurai’s eyes filled with tears. Setting his sword aside, he put his palms together and obsequiously bowed in gratitude for this insight.

The Zen master gently acknowledged with a delicate smile, “And that’s heaven.”

Self-Awareness & Self-Regulation: The Bases of Emotional Intelligence

'Emotional Intelligence' by Daniel Goleman (ISBN 055380491X) Retelling this Zen parable in his influential bestseller, Emotional Intelligence: Why It Can Matter More Than IQ, the Harvard psychologist Daniel Goleman comments, “The sudden awakening of the samurai to his own agitated state illustrates the crucial difference between being caught up in a feeling and becoming aware that you are being swept away by it. Socrates’s injunction ‘Know thyself’ speaks to the keystone of emotional intelligence: awareness of one’s own feelings as they occur.”

In Emotional Intelligence (1995) and in his legendary Harvard Business Review article What Makes a Leader (1998), Goleman further argues that self-awareness and self-regulation are essential elements of emotional intelligence. In What Makes a Leader, he writes, “Self-awareness means having a deep understanding of one’s emotions, strengths, weaknesses, needs and drives. … People who have a high degree of self-awareness recognize how their feelings hurt them, other people, and their job performance.”

With reference to self-regulation, “Biological impulses drive our emotions. We cannot do away with them—but we can do much to manage them. Self-regulation, which is like an ongoing inner conversation, is the component of emotional intelligence that frees us from being prisoners of own feelings. People [with high self-regulation] feel bad moods and emotional impulses just as everyone else does, but they find ways to control them and even to channel them in useful ways.”

The Stoic Philosophers Advocated an Equanimous Outlook to Life

Equanimity is an essential state of mind that you must maintain when interacting with people who rub you the wrong way or push your buttons.

Equanimity (apatheia in Greek and aequanimitas in Latin) was one of the ideals of Stoic philosophy, the third great philosophy of the Ancient World. The ex-slave and leading Stoic philosopher Epictetus teaches, “Man is troubled not by events, but by the meaning he gives them.”

Marcus Aurelius, who finally carried Stoic philosophy into the emperor’s seat, writes in Meditations, “When force of circumstance upsets your equanimity, lose no time in recovering your self-control, and do not remain out of tune longer than you can help. Habitual recurrence to the harmony will increase your mastery of it.”

Equanimity is an Essential Buddhist Virtue

In Buddhism, equanimity (upekṣā in Sanskrit and upekkha in Pali) denotes a mind that is at peace notwithstanding stressful and unpleasant experiences. In The Heart of the Buddha’s Teaching, the Vietnamese-French Zen monk Thich Nhat Hanh defines upekṣā as “equanimity, nonattachment, nondiscrimination, even-mindedness, or letting go. Upa means ‘over,’ and iksh means ‘to look.’ You climb the mountain to be able to look over the whole situation, not bound by one side or the other.”

In Dhamma Reflections, the American Buddhist monk Bhikkhu Bodhi describes equanimity as “evenness of mind, unshakeable freedom of mind, a state of inner equipoise that cannot be upset by gain and loss, honor and dishonor, praise and blame, pleasure and pain. Upekkha is freedom from all points of self-reference; it is indifference only to the demands of the ego-self with its craving for pleasure and position, not to the well-being of one’s fellow human beings.”

'Comfortable With Uncertainty' by Pema Chodron (ISBN 1590306260) In Comfortable With Uncertainty, an excellent discourse on overcoming the many challenges that life presents us, the renowned Buddhist nun Pema Chodron discusses the above Zen parable and comments,

The view of the warrior-bodhisattva is not “Hell is bad and heaven is good” or “Get rid of hell and just seek heaven.” Instead, we encourage ourselves to developing an open heart and an open mind to heaven, to hell, to everything. Only with this kind of equanimity can we realize that no matter what comes along, we’re always standing in the middle of open space. Only with equanimity can we see that everything that comes into our circle has come to teach us what we need to know.

Transcending Turmoil through Mind Training

If life is what you make of it, you can shape your attitudes and behavior by possessing a calm and stable mind.

Centuries of eastern contemplative practices have posited that regular physical yoga exercises and mindfulness meditation can train your mind to regulate your emotional states and bring about positive effects on your physical health and psychological well-being. In the last two decades, thanks to the Dalai Lama’s collaboration with the scientific community through programs such as the Mind and Life Institute, a growing number of scholars in the biological and cognitive sciences are convinced that such contemplative practices are a substantially beneficial introspective laboratory into the effects of negative emotions on overall wellbeing.

Given that your mind is the cause of all emotional upheaval, you can attain an enlightened state of mind by transcending turmoil. Practice of yoga and meditation can help you develop a compassionate assessment of the feelings of pain and suffering, and pleasure and happiness that dominate your existence.

In several well-known books and lectures (such as the Habits of Happiness TED Talk,) the French biologist-turned-Buddhist-monk Matthieu Ricard has popularized the practice of mindfulness meditation as the key to mind training. In Motionless Journey, his awe-inspiring photographic journal of his retreat in the Himalayas, Ricard writes,

A [practitioner] begins by understanding that true happiness does not fundamentally depend on changing external conditions, but rather on changing his own mind and the way it translates the circumstances of existence into happiness or frustration. He sees that as long as he is still not rid of hatred, obsession, pride, jealousy and the other mental poisons, it is as hopeless to expect happiness as it would be to hold his hand in a fire and hope not to be burnt.

Postscript / Source: The Zen Koan “The Gates of Paradise”

Japanese-American Buddhist teacher Gyomay M. Kubose’s Zen Koans (1973) includes a faithful translation of the parable from Shasekishū (trans. Sand and Pebbles,) an anthology of koans by the thirteenth century Japanese Zen monk Mujū DŌkyŌ:

Nobushige, a soldier, came to Hakuin, a famous Zen Master, and asked, “Is there really a paradise and a hell?”

“Who are you?” inquired Hakuin.

“I am a samurai,” Nobushige replied.

“You, a samurai!” exclaimed Hakuin. “What kind of lord would have you as his guard? You look like a beggar!”

Nobushige became so enraged that he began to draw his sword.

Hakuin continued, “So you have a sword. It is probably too dull to even cut off my head.”

Nobushige brandished his weapon.

Hakuin remarked, “Here, open the gates of hell.”

At these words the perceptive samurai sheathed his sword and bowed.

“Here, open the gates of paradise,” said Hakuin.

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Filed Under: Living the Good Life Tagged With: Anger, Attitudes, Buddhism, Discipline, Emotions, Mindfulness, Motivation, Parables, Wisdom

Looking at Problems from an Outsider’s Perspective

March 28, 2017 By Nagesh Belludi 1 Comment

Fixation Hinders Creative Thinking

In two previous articles (this and this,) I’ve addressed the psychological concept of a “fixed mental set” or “fixation:” assessing a problem from a habituated perspective can prevent you from seeing the obvious and from breaking away from an entrenched pattern of thinking.

A period of rest, entertainment, or exposure to an alternative environment can usually dissipate fixation. The resulting shift in perspective can alter your point of view in a literal and sensory way, or it may change the way you think about or define the problem at hand.

A particularly instructive example of the beneficial effects of altering thought perspectives comes from Andy Grove’s autobiography / management primer Only the Paranoid Survive (1996.) Grove, the former Chairman and CEO of Intel who passed away earlier this year, was one of the most influential tech executives Silicon Valley has ever seen.

Japanese Onslaught on Intel’s Memory Business

'Only the Paranoid Survive' by Andrew S. Grove (ISBN 0385483821) Memory chips dominated Intel’s revenue, since the company was founded in 1968. In fact, Intel had a near monopoly in the memory business. However, by the late ’70s, a few Japanese competitors emerged. Grove reflected, “The quality levels attributed to Japanese memories were beyond what we thought possible. … Our first reaction was denial. We vigorously attacked the data.” In due course, Intel recognized the threat to its competitive position. (Between 1978 and 1988, the Japanese companies grew their market share in the memory business from 30% to 60%.)

At the same time, a small entrepreneurial team of engineers had developed Intel’s first microprocessor. In 1981, Intel persuaded IBM to choose this microprocessor to run their personal computers.

By 1985, when Grove was President, Intel’s executives engaged in an intense debate on how to respond to the onslaught of Japanese competitors in the memory business. One faction of engineers wanted to leapfrog the Japanese and build better memory chips. Another faction was in favor of disposing the lucrative memory business and betting Intel’s future on its promising microprocessor technology—something they believed the Japanese couldn’t match.

The “Revolving Door Test:” Getting an Outsider’s Perspective

In the middle of this intense debate, Grove was at a meeting with Intel’s CEO, Gordon Moore (of the Moore’s Law fame.) Grove had an idea for Moore; he recalled this episode in Only the Paranoid Survive,

I remember a time in the middle of 1985, after this aimless wandering had been going on for almost a year. I was in my office with Intel’s chairman and CEO, Gordon Moore, and we were discussing our quandary. Our mood was downbeat. I looked out the window at the Ferris Wheel of the Great America amusement park revolving in the distance, then I turned back to Gordon and asked, “If we got kicked out and the board brought in a new CEO, what do you think he would do?” Gordon answered without hesitation, “He would get us out of memories.” I stared at him, numb, then said, “Why don’t you and I walk out the door, come back in and do it ourselves?”

The switch in perspective—i.e. asking “What would our successors do?”—provided a moment of clarity for Moore and Grove. By contemplating Intel’s strategic challenges from an outsider’s perspective, shutting down the memory business was the discernible choice. Even Intel’s customers were supportive:

In fact, when we informed them of the decision, some of them reacted with the comment, “It sure took you a long time.” People who have no emotional stake in a decision can see what needs to be done sooner.

From the time Intel made the important decision to kill its memory chips business, it has dominated the microprocessor market.

If existing management want to keep their jobs when the basics of the business are undergoing profound change, they must adopt an outsider’s intellectual objectivity. They must do what they need to do to get through the strategic inflection point unfettered by any emotional attachment to the past. That’s what Gordon and I had to do when we figuratively went out the door, stomped out our cigarettes and returned to the job.

People in the trenches are usually in touch with pending changes early. Salespeople understand shifting customer demand before management does; financial analysts are the earliest to know when the fundamentals of a business change. While management was kept from responding by beliefs that were shaped by out earlier successes, our production planners and financial analysts dealt with allocations and numbers in an objective world.

Idea for Impact: If You’re Stuck on a Problem, Shift Your Perspective

Often, you can find the solutions to difficult problems merely by defining or formulating them in a new, more productive way.

Consider employing Andy Grove’s “Revolving Door Test” and examining your problems through an outsider’s lens. This shift in perspective may not only engender intellectual objectivity but also muffle the emotion and anxiety that comes with momentous decision-making.

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Filed Under: Business Stories, MBA in a Nutshell Tagged With: Customer Service, Decision-Making, Leadership, Problem Solving, Thought Process

Inspirational Quotations by Robert Frost (#677)

March 26, 2017 By Nagesh Belludi Leave a Comment

Today marks the birthday of Robert Frost (1874–1963,) one of America’s most famous poets. This four-time winner of the Pulitzer Prize is celebrated for such popular poems as “The Road Not Taken” and “Stopping by Woods on a Snowy Evening.”

Frost’s early years were difficult. After quitting Harvard University due to illness at age 25, Frost lived on a farm in Derry, New Hampshire, for 12 years. He woke up early to write poetry and then worked on the farm all day. He was not a successful farmer and his family grew destitute. Frost sold the farm and moved to Britain in 1911. There, he befriended the poet and essayist Edward Thomas; they regularly took long walks in the English countryside. Thomas’s habitual hesitancy on what path they should stroll amused Frost and inspired his best-known poem, “The Road Not Taken” from Mountain Interval (1920.)

I shall be telling this with a sigh

Somewhere ages and ages hence:

Two roads diverged in a wood, and I—

I took the one less traveled by,

And that has made all the difference.

In England, Frost published A Boy’s Will (1913) and North of Boston (1914.) The latter sold 20,000 copies and made him famous. After three years in Britain, Frost returned to America and supported himself through his readings and his writing. Frost’s other books include Mountain Interval (1916), New Hampshire (1923), A Further Range (1937), and A Witness Tree (1943).

John F. Kennedy invited Frost to recite a poem for the 1961 presidential inauguration. Frost wrote a poem called “Dedication” especially for the occasion but typed its final version on a typewriter using a dim ribbon. At JFK’s inauguration ceremony, Frost couldn’t recognize the dimly-typed lines and instead recited his well-known poem “The Gift Outright” by heart.

Inspirational Quotations by Robert Frost

Earth’s the right place for love. I don’t know where it’s likely to go better.
—Robert Frost (American Poet)

Friends make pretence of following to the grave but before one is in it, their minds are turned and making the best of their way back to life and living people and things they understand.
—Robert Frost (American Poet)

You have freedom when you’re easy in your harness.
—Robert Frost (American Poet)

Love is an irresistible desire to be irresistibly desired.
—Robert Frost (American Poet)

A diplomat is a man who always remembers a woman’s birthday but never remembers her age.
—Robert Frost (American Poet)

A champion of the working man has never yet been known to die of overwork.
—Robert Frost (American Poet)

A jury consists of twelve persons chosen to decide who has the better lawyer.
—Robert Frost (American Poet)

The only way around is through.
—Robert Frost (American Poet)

Have courage and a little willingness to venture and be defeated.
—Robert Frost (American Poet)

By working faithfully eight hours a day, you may eventually get to be a boss and work twelve hours a day.
—Robert Frost (American Poet)

Most of the change we think we see in life is due to truths being in and out of favor.
—Robert Frost (American Poet)

Take care to sell your horse before he dies. The art of life is passing losses on.
—Robert Frost (American Poet)

“Stopping by Woods on a Snowy Evening”—A Poem by Robert Frost

Here is Frost’s popular 1922 poem “Stopping by Woods on a Snowy Evening.” First published in 1923 in the New Republic magazine, this was Frost’s favorite of his own poems—he identified it as, “My best bid for remembrance.”

Whose woods these are I think I know.
His house is in the village though;
He will not see me stopping here
To watch his woods fill up with snow.

My little horse must think it queer
To stop without a farmhouse near
Between the woods and frozen lake
The darkest evening of the year.

He gives his harness bells a shake
To ask if there is some mistake.
The only other sound’s the sweep
Of easy wind and downy flake.

The woods are lovely, dark and deep,
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep.

According to an essay by N. Arthur Bleau, Frost explained the poem’s back-story during a reading at Bowdoin College in 1947. One winter solstice, Frost felt poor enough to purchase Christmas presents for his children. He gathered some produce from his farm and rode his horse-drawn wagon into town to sell them. Unfortunately, he did not sell anything and therefore could not buy any presents for his children.

'The Poetry of Robert Frost' by Robert Frost (ISBN 0805069860) That evening, as Frost was returning home, it began to snow. His horse stopped in the middle of the woods as if it sensed his melancholy. Beset with the disgrace of not providing for his family, Frost “bawled like a baby” even as the snowflakes continued to drop into the stillness of the woods. Abruptly, the horse shook and tinkled its bells. Frost took the horse’s reaction as a reminder of the Christmas spirit and as a motivation to persist and get home to family.

Frost’s daughter Lesley later corroborated the story and quoted her father recollecting his crying, “A man has as much right as a woman to a good cry now and again. The snow gave me shelter; the horse understood and gave me the time.”

Tim Dee, writing in The Guardian, observed that “Stopping by Woods on a Snowy Evening” was the most requested poems on BBC Radio 4’s Poetry Please, the world’s longest-running radio show on poetry. Explaining the popularity of the poem, Dee commented, “Here are 16 short-rhymed lines recalling a moment’s pause on a horseback journey through a winter woodland. The scene is captured with economical precision. The silence of the snow is broken only once—by the jingling bells of the restive animal. We sense the fairytale terror-allure of the muted woods. And in the last three lines we are ushered towards something wider and deeper still, where the suggestion of unfinished business makes a parable and becomes incantatory.”

Filed Under: Inspirational Quotations

Hofstadter’s Law: Why Everything Takes Longer Than Anticipated

March 24, 2017 By Nagesh Belludi Leave a Comment

Think of your weekend days. You typically wake up and think of all the free time at hand. You plan a day of leisure. You intend to run some errands and get a few things done around the house. Yet, at the end of the day, you’ve done barely half of what you originally set out to do.

People Habitually Underestimate the Time Tasks Take

Almost everything that humankind has ever wished for—from renewing a driver’s license to achieving peace between countries at war—seems to have not completed within the time originally planned.

As the following case studies will illustrate, interruptions, deferrals, and delays characteristically result in cost overruns, benefit shortfalls, and disputes.

  • Sydney’s Opera House was originally forecast in 1957 to be completed in 1963. The magnificent performing arts complex formally opened only in 1973 and cost 15 times the original budget.
  • When Boeing first launched its 787 Dreamliner aircraft in 2004, it ambitiously planned for first flight in September 2007. After six delays in the design and prototype phases, the 787 first flew only in December 2009. First aircraft delivery was scheduled for 2008, but didn’t happen until September 2011, more than three years behind schedule. Then, after a series of early in-service technical and operational problems, Boeing embarked on serious drawn-out repairs on 787s. Following yet more production delays, the 787 started flying full-fledged only in 2013. The innumerable delays and cost overruns associated with the 787 program became a financial nightmare for Boeing’s investors. Boeing took nine years to get the Dreamliner off the drawing board and into mature service at a total development cost of $32 billion—twice as long as the company’s original estimation and more than five times more expensive.
  • Less than 50 days before the start of last year’s Summer Olympic Games in Brazil, the state of Rio de Janeiro declared a “state of public calamity” citing severe delays and acute cost overruns. The New York Times reported, “The city is a huge construction site. Bricks and pipes are piled everywhere; a few workers lazily push wheelbarrows as if the Games were scheduled for 2017.”

Hofstadter’s Law: We Chronically Underestimate the Time Things Take

Hofstadter's Law: We Chronically Underestimate the Time Things TakeThe American cognitive scientist Douglas Hofstadter conceived an ironic and recursive rule to characterize the observation that everything takes longer than planned.

Hofstadter’s Law states, “It always takes longer than you expect, even when you take into account Hofstadter’s law”

Hofstadter first discussed this law in his Pulitzer Prize-winning Gödel, Escher, Bach: An Eternal Golden Braid, a book popular among American computer programmers.

Underestimating Task-Time Means Constantly Rushing to Finish Things

According to planning fallacy, when people predict the time it takes to complete a task, they make their estimations by considering the various steps they have to take, but fail to imagine the pessimistic conditions where things could go wrong.

In other words, thanks to optimism bias, people are generally too optimistic about the time it takes for them to complete a task, even when they are explicitly asked to think about potential obstacles.

Hofstadter’s Law also alludes to,

  • Superiority Bias where people overrate their own positive qualities and abilities—and underrate their negative qualities—when compared with others. “This takes three hours for the average Joe, but I am smarter, and I can do it in two hours.”
  • Beneffectance Bias where people perceive themselves as selectively accountable for the desired—but not the undesired—outcomes. “Last week, this took me 45 minutes, but the delay was because of conditions beyond my control. Today, I have full control; so I should take just 20 minutes.”

Idea for Impact: The problem with unforeseen delays is that you can’t foresee them, no matter how comprehensively you plan

Though somewhat silly in its recursive character, Hofstadter’s Law observes that, irrespective of how carefully you plan, every project will be prone to something unanticipated that will hinder its timely completion. The law’s recursiveness affirms that, even if you know a project may overrun and build that expectation into your planning, the project will overrun even your new estimated finish time.

Wondering what to read next?

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Filed Under: Mental Models, Sharpening Your Skills Tagged With: Biases, Decision-Making, Discipline, Goals, Procrastination, Stress, Tardiness, Targets, Thought Process, Time Management

12 Sensible Ways to Realize Self-Responsibility

March 21, 2017 By Nagesh Belludi 1 Comment

The French-American essayist Anais Nin (1903–77) wrote in her diary (from Diary of Anais Nin Vol. 5,) “We cannot always place responsibility outside of ourselves, on parents, nations, the world, society, race, religion. Long ago it was the gods. If we accepted a part of this responsibility we would simultaneously discover our strength.”

Self-responsibility is recognizing that you are responsible for your life—that you are the sole master of yourself. Responsible people take charge of themselves, their conduct, and the consequences. Here’s how to live self-responsibility and approach work and life proactively:

  1. Accept that no matter what happens, you’re not a victim. Never feel sorry for yourself or engage in self-pity. What’s important in life is not what happens to you but how you react to what happens to you.
  2. If something bad happens in your life, don’t let it define who you are. Don’t make it your excuse for not moving ahead. Don’t brood over it without end. Understand it, learn from it, and get on with life. Make it be a part of you without letting it being who you are.
  3. Don’t look back too often. Dwelling on the past deprives the present of its joy and prevents you from enjoying each day to the fullest. Open yourself up to today’s new opportunities. The ability to rebound quickly from failures and disappointments is one of the key differentiators between successful and unsuccessful people.
  4. Life is what you make of it. You are solely responsible for the choices in your life. You cannot blame others for the choices you have made. You alone are responsible for what you choose to think, feel, and act.
  5. Don’t engage in wishful thinking. Face reality and make the right choices based on that reality. Learn to play the hand you’ve been dealt. Anticipate and plan—the best time to change is when you want to, not when you have to.
  6. Be willing to let go of the life you’ve been hoping for. Challenge your beliefs about what you can and can’t do. Life the life that is waiting for you.
  7. Don’t operate life on the assumption that the world ought to be fair, just, and objective. You are neither entitled nor not entitled to good treatment. American comedian Jerry Seinfeld once said, “I tend to accept life as it is. … I’m not one of these ‘Life isn’t fair’ people. I tend to accept whatever the limits are, whatever the rules are.”
  8. You do not have as much control in life as you would like to have. You cannot influence or affect people and events. You have power over only your life and the choice of your attitudes and actions.
  9. Care less for what other people think. Listen to your friends and loved ones, but don’t become dependent on what they think of you.
  10. You are your best cheerleader. Surround yourself with kind people who love you and encourage you. However, do not depend on others to make you feel good about yourself. Protect and nurture your physical, mental, emotional, and social well-being.
  11. Take an honest inventory of your strengths, abilities, talents, virtues, and positive points. Pursuing your strengths is the key to becoming productive and happy. Identify the limits of your abilities and your time and say ‘no’ to things you know you can’t do well.
  12. When stuck, be grateful for everything that life has offered you. Turn your focus from something you don’t want to something you do want. Take a baby step forward—consistently acting in small ways toward your goals will give you a sense of possibility, power, and accomplishment.

Idea for Impact: Inefficacious People Can’t or Choose to Not Own Responsibility for the Choices They Make

In the words of the American martial artist Bruce Lee (1940–73) (from the essay “The Passionate State of Mind” in the compendium Bruce Lee: Artist of Life,) “We can see through others only when we see through ourselves. … There is a powerful craving in most of us to see ourselves as instruments in the hands of others and thus free ourselves from the responsibility for acts that are prompted by our own questionable inclinations and impulses.”

Despite everything you have to do in life to fulfill your obligations and discharge your responsibilities, anything and everything you do is your choice.

Notwithstanding pervasive external constraints and impositions, you are free to choose your action and carry out your ends.

You are the only one in control of your life. Take responsibility for yourself. This is a very powerful idea.

Wondering what to read next?

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Filed Under: Sharpening Your Skills Tagged With: Adversity, Attitudes, Mental Models, Motivation, Persuasion, Resilience, Success

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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