• Skip to content
  • Skip to primary sidebar

Right Attitudes

Ideas for Impact

Career Development

‘Follow Your Passion’ is Really Bad Career Advice

May 17, 2021 By Nagesh Belludi Leave a Comment


One of Our Greatest Literary Stylists Was a Full-time Business Executive

Wallace Stevens, one of the 20th century’s most celebrated poets, was a full-time insurance executive for The Hartford Accident and Indemnity Company. The son of a wealthy lawyer, Stevens attended Harvard, where he became recognized on campus as a prolific and multitalented writer. He moved to New York City to become a poet. His father was a lover of literature but was also prudent. He disapproved of Stevens’ literary aspirations and directed his son to cease writing and study the law.

Stevens eventually caved to his family’s pressure and went to New York University Law School. He practiced law at several New York firms for more than a decade before becoming an insurance lawyer and executive.

Stevens wrote most of his poetry on his daily two-mile walks to and from work: “I write best when I can concentrate, and do that best while walking.” He would take slips of paper in his pockets and jot down words. His secretary would type them up for him.

Despite the job demands, Stevens produced a fantastic body of imaginative work in his spare time. He won the Pulitzer Prize for poetry in 1955 for Collected Poems (1954.)

A Paycheck Comes First

Artists of all kinds have kept their jobs their entire lives. Among just the writers,

  • T. S. Eliot did some of his best work while employed at Lloyds Bank in London.
  • Two-time Poet Laureate Ted Kooser was also an insurance executive for much of his career. He would get up early, write poems for an hour and a half, and then go to work.
  • Pulitzer winner A. R. Ammons was a sales executive at his father-in-law’s scientific glass firm.
  • Richard Eberhart, another Pulitzer winner, worked at the Butcher Polish Company, his wife’s family’s floor wax business.
  • Poet Laureate James Dickey started his career at an advertising agency to “make some bucks.” A copywriter, he worked on the Coca-Cola and Lay’s Potato Chips accounts. He famously said, “I was selling my soul to the devil all day… and trying to buy it back at night.”
  • William Carlos Williams was a doctor in New Jersey practicing pediatrics and general medicine.
  • Novelist Henry Darger was a custodian at a Chicago hospital.
  • Harvey Pekar was a VA Hospital clerk in Cleveland. He held this job even after becoming famous. Until he retired in 2001, he declined all promotions.
  • Jules Verne was an agent de change (a broker) on the Paris Bourse. He woke up early each morning to write before going for the day’s work.
  • Novelist Jodi Picoult worked at an ad agency and a financial analyst, a textbook editor, and an eighth-grade teacher. She wrote her first novel when she was pregnant with her first daughter.

Disregard the Inspirational Mumbo Jumbo

Each of these authors had ambitions to be a writer but didn’t think they could earn a living at it initially. They started working as a means to an end. At the same time, they plodded away at writing, honing their craft, trying to appeal to readers, and refusing to stop trying because of their ambition and passion.

The boilerplate career advice “Do what you love and the money will follow” is aspirational but hardly practicable. Plenty of people are passionate about their craft, but few people can turn those passions into an actual paycheck.

Many people want to “do what they love” and specialize in, say, 17th-century Metaphysical poetry, get disheartened when there aren’t a lot of job positions available in that field, let alone that narrow area of expertise.

Pursue a passion but as a hobby. Work at it, and until you can find people who’ll like your work well enough to pay you for what you love to do, get a day job that’s acceptable and pays reasonably well. A steady professional income will take the pressure off. You’ll still be pursuing what you love, and, hopefully, someday, you can make a full career of it.

For now, though, let the money follow, if only from a different source.

Idea for Impact: Cultivate a Passion, But Don’t Expect to Make it a Career Right Away

To follow a passion, go get a day job. Think of it as your side gig. Then make time to cultivate your passions. When you’re good at something that people are likely to want, the money will come.

Despite the well-meaning counsel to follow your passion, the truth is, it’s easier to pursue your passion and achieve your dreams if you can afford to work free. Until then, seek the peace of mind that comes from being able to pay your bills and attaining financial stability.

Wondering what to read next?

  1. “Follow Your Passion” Is Terrible Career Advice
  2. Do-What-I-Did Career Advice Is Mostly Nonsense
  3. The Best Investment of 2025
  4. Beyond Money’s Grasp: A Deeper Drive to Success
  5. Get Started, Passion Comes Later: A Case Study of Chipotle’s Founder, Steve Ells

Filed Under: Career Development, Living the Good Life, The Great Innovators Tagged With: Career Planning, Life Purpose, Persuasion, Pursuits, Role Models

Five Ways … You Could Elevate Good to Great

March 18, 2021 By Nagesh Belludi Leave a Comment

  1. Don’t be too self-critical. If you must dissect your faults, do so with a mirror, not a magnifying glass. For instance, reframe “I’m buried in debt” as “I owe $800 on credit cards and $10,000 in student loans.”
  2. Set easy-to-meet, incremental goals. You’ll feel so good about the results that taking the next step will be much easier. The best plans are only good intentions unless you set deadlines for yourself and achieve results. Keep a written list of all your accomplishments, however small, and celebrate your progress.
  3. Don’t try to do everything. Continuous learning on a few areas will help you pin down and sharpen the essential skills to move up.
  4. Make the most of mentors. Bring together a range of experts and tap into their knowledge and experience. Watch and learn how those you admire got to where they are now. Take responsibility for your own development and placement. Map out your own journey.
  5. Seek out opportunities. Join cross-team projects. Get involved with all aspects of your job. Keep your eyes and ears open to everything up for grabs. Ask for what you want and take risks—you’ll accomplish more and feel good about being brave.

Bonus: Come to terms with your limitations and deal with problems deftly before they metastasize.

Wondering what to read next?

  1. Some Lessons Can Only Be Learned in the School of Life
  2. How to … Be More Confident at Work
  3. The Truth about Being a Young Entrepreneur
  4. Hitch Your Wagon to a Rising Star
  5. Reverse Mentoring: How a Younger Advisor Can Propel You Forward

Filed Under: Career Development, Sharpening Your Skills Tagged With: Getting Ahead, Learning, Mentoring, Personal Growth, Role Models, Skills for Success, Winning on the Job

How to Own Your Future

January 14, 2021 By Nagesh Belludi Leave a Comment

Work seems to be shifting faster than ever. The New York Times columnist Thomas Friedman provides a particularly emblematic example of the profound changes in the way people work and the way organizations design jobs and work environments:

Work is being disconnected from jobs, and jobs and work are being disconnected from companies, which are increasingly becoming platforms. A great example of this is what’s ha ppening in the cab business. Traditional local cab companies own cars and have employees who have a job; they drive those cars. But, now they’re competing with Uber, which owns no cars, has no employees, and just provides a platform of work that brings together ride-needers and ride-providers.

Adaptivity via Self-Directed Learning

Dramatic economic, social, and technological changes necessitate professionals at all levels to be almost continuously trained and re-trained just to keep abreast of all facets of working life.

The career implication of this continuous transformation is the increasing need for ongoing learning. You’ll have to equip yourself to stay ahead of changes. In other words, you’ll need a growth mindset to learn, apply, reorient, and keep learning.

More Will Be Now on You

You’ll need to be self-directed. You’ll need to take the initiative and responsibility for the learning process. You’ll need to recognize training needs and choose how you’ll meet these needs rather than rely on your organization to tell you what to learn and how to do it. The smarter organizations out there are enabling and promoting individual choice and self-directed and self-determined learning.

What will set successful professionals apart in the future is that they take responsibility for their continuous learning. They proactively explore what they may be interested in and what the future will demand instead of indifferently waiting for options to present themselves.

Idea for Impact: Own Your Learning

Set your sights on a long career with multiple stages, each involving ongoing training and re-skilling. If you want to achieve career greatness, you will likely find your current skill sets obsolete in less than five years without self-directed learning.

Develop a growth mindset that’ll help you grow, expand, evolve, and change.

Wondering what to read next?

  1. Some Lessons Can Only Be Learned in the School of Life
  2. Overtraining: How Much is Too Much?
  3. “Follow Your Passion” Is Terrible Career Advice
  4. Resilience Through Rejection
  5. Five Questions to Keep Your Job from Driving You Nuts

Filed Under: Career Development, Sharpening Your Skills Tagged With: Assertiveness, Career Planning, Coaching, Critical Thinking, Discipline, Learning, Personal Growth, Winning on the Job

Not Everyone’s Chill About Tattoos and Body Art

December 10, 2020 By Nagesh Belludi Leave a Comment

Over the last decade or so, body art has gained more acceptance as a form of personal expression—akin to clothing, jewelry, or hairstyle. Workplace attitudes toward body art have slowly shifted.

Certain trades—especially arts and media—value individuality, especially in creative roles. Visible tattoos and body piercings are common and acceptable. However, consulting, law, management, recruitment, and other “traditional” trades are likely to find body art less compliant with the industry norms. Having a tattoo can even be seen as unprofessional and defiant—even intimidating.

You have the right to express yourself as long as you are respecting the company’s norms

For some conservative people, visible art suggests that you may have a problem with authority. One study showed that tattooed people are perceived to be less honest, motivated, and intelligent.

At some workplaces, your insistence on leaving large earrings and nose piercings on or dressing in short sleeves that reveal your tattoos signals to that employer that you don’t care about norms. You may be judged as a willful person insistent on exerting your individuality rather than fit in and belong.

Your appearance and behavior are expected to reflect your workplace’s values and culture, particularly in customers’ presence.

Employers are free to impose dress codes and grooming guidelines. Discrimination law does apply to matters related to age, gender, sexual orientation, race, ethnicity, nationality, and religion—but not your sense of fashion.

Idea for Impact: Offensiveness is subjective, and everyone draws their lines differently

Don’t put yourself at a disadvantage. Consider the micro-cultural stereotypes concerning body art.

Seek a happy medium between personal style and dressing for work. Cover up and limit the number of visible piercings.

If you’re starting a new job and aren’t sure how body art will be perceived, consider a pilot. Instead of going “all in,” test the waters by displaying a little body art and see what sort of response you get.

Wondering what to read next?

  1. I’m Not Impressed with Your Self-Elevating Job Title
  2. Wouldn’t You Take a Pay Cut to Get a Better Job Title?
  3. Five Questions to Keep Your Job from Driving You Nuts
  4. Job-Hunting While Still Employed
  5. One of the Tests of Leadership is the Ability to Sniff out a Fire Quickly

Filed Under: Career Development, Managing People Tagged With: Attitudes, Career Planning, Conflict, Etiquette, Human Resources, Job Search, Winning on the Job, Work-Life

“Less is More” is True. 4-Day Workweek Is Better For Everyone.

December 7, 2020 By Nagesh Belludi Leave a Comment

Unilever New Zealand announced last week that it would begin a one-year experiment to allow its staff of 81 to work four days per week while earning their full salaries: “The whole premise is not to do 40 hours in four days … Our goal is to measure performance on output, not time. We believe the old ways of working are outdated and no longer fit for purpose.” If successful, Unilever will roll this initiative out to 155,000 workers around the world.

Microsoft Japan tried 4-day workweeks for a month two summers ago and reported a 40 percent jump in productivity as measured by sales per employee (I think that isn’t a suitable metric.)

People aren’t entirely productive all the time.

I’m a big fan of letting employees think about how they can work differently and encouraging them to develop their own productivity measures. As British historian C. Northcote Parkinson posited in 1955, “Work expands so as to fill the time available for its completion.”

Although, switching to four 10-hour days has its disadvantages. When Utah had its state employees work four 10-hour days from 2008 to 2011, many reported that they lost energy and focus in the last third of their workdays.

A reduced or even compressed week can give employees the benefits that matter the most—notably, the flexibility to organize their lives based on what matters most to them. Employers, in reality, borrow employees from everything else in their lives (hence the word ‘compensation.’)

Idea for Impact: Society needs to ratchet down the time people spend at work.

Once people come to terms with the fallacy of valuing work as an end in itself, the 4-day workweek’s appeal will spread, and it’ll springboard to bigger things. Karl Marx, Bertrand Russell, John Maynard Kaines, even recent U.S. presidential aspirant Andrew Yang have argued the merits of reducing the working week to help alleviate over-consumption, greenhouse gas emissions, overwork, unemployment, and other entrenched sociopolitical inequalities.

Some employers will undoubtedly use four-day workweeks as a pathway to get five days of work in four, push unpaid work, or reduce pay (58% of Americans are paid by the hour.)

Not all business models make the 4-day workweek possible, but businesses will become accustomed to the practicalities of ensuring customer needs are dealt with on all five days.

Wondering what to read next?

  1. Great Jobs are Overwhelming, and Not Everybody Wants Them
  2. The Truth About Work-Life Balance
  3. The Hustle Delusion: Your Ambition is Another’s Insanity
  4. Why You Can’t Relax on Your Next Vacation
  5. Do Your Team a Favor: Take a Vacation

Filed Under: Business Stories, Career Development, Health and Well-being Tagged With: Balance, Mindfulness, Wellbeing, Work-Life

I’m Not Impressed with Your Self-Elevating Job Title

October 12, 2020 By Nagesh Belludi Leave a Comment

Ben Horowitz of the venture capital firm Andreessen Horowitz discusses giving employees ego-boosting new job titles to appease them for not receiving a promotion or a pay increase:

Should your company make Vice President the top title or should you have Chief Marketing Officers, Chief Revenue Officers, Chief People Officer’s, and Chief Snack Officers? There are two schools of thought regarding this.

Marc Andreessen argues that people ask for many things from a company: salary, bonus, stock options, span of control, and titles. Of those, title is by far the cheapest, so it makes sense to give the highest titles possible… If it makes people feel better, let them feel better. Titles cost nothing. Better yet, when competing for new employees with other companies, using Andreessen’s method you can always outbid the competition in at least one dimension.

And, as a counterpoint, the pitfalls of job title inflation:

At Facebook, by contrast, Mark Zuckerberg… avoids accidentally giving new employees higher titles and positions than better performing existing employees. This boosts morale and increases fairness. Secondly, it forces all the managers of Facebook to deeply understand and internalize Facebook’s leveling system which serves the company extremely well in their own promotion and compensation processes. He also wants titles to be meaningful and reflect who has influence in the organization. As a company grows quickly, it’s important to provide organizational clarity wherever possible and that gets more difficult if there are 50 VPs and 10 Chiefs.

It’s become trendy to create and bandy about outlandish job titles and inflate career profiles.

I’m never impressed with self-elevating titles (e.g., Revenue Protection Officer for a Train Ticket Inspector, Director of First Impressions for a Receptionist) that make you sound like a pretentious, egotistical, and obnoxious person.

Your job title is supposed to help me understand what you do without having to open up the dictionary.

Yes, vague and puzzling job titles surface partly because the world is changing, and so are trades and occupations. Some new job titles are going to be needed.

But it’d be great if we could get by with a much smaller and simpler inventory of descriptive job titles.

Idea for Impact: Avoid bogus grandeur—challenge job title inflation. Don’t assign senior-sounding job titles to those with middle-ranking wages.

Wondering what to read next?

  1. Not Everyone’s Chill About Tattoos and Body Art
  2. Wouldn’t You Take a Pay Cut to Get a Better Job Title?
  3. Job-Hunting While Still Employed
  4. Don’t Use Personality Assessments to Sort the Talented from the Less Talented
  5. The “Shadow Job Description”: The One Question That Changes the Interview Dynamic

Filed Under: Business Stories, Career Development, Managing People Tagged With: Career Planning, Human Resources, Humility, Job Search, Winning on the Job

Learn from a Mentor Who is Two Steps Ahead of You

September 18, 2020 By Nagesh Belludi 1 Comment

When people early in their jobs seek out mentors, they often try to find those with a depth of experience.

Someone at the top of your profession can’t teach everything. Experts are so far removed from your day-to-day work that they can’t understand your problems and dilemmas.

Opt for a few-steps-ahead peer-mentor, somebody who’s approachable and has a tad more experience than you do. She will have walked in your shoes recently and faced comparable struggles. She can give you sensible, relevant, “this is how it’s done here” guidance on your choices. She may also help you navigate the culture, watch over your shoulder, channel your career choices, and help you learn the hoops of the trade.

Informal peer mentors can be more valuable than relating to those that feel forced or arbitrarily assigned by the human resources department. Besides, peer mentors are more available. They’re easier to rope into a mentoring relationship than someone up the career ladder.

Idea for Impact: Look for a mentor who’s a few levels ahead of you in your chosen field. Someone accessible to you.

Wondering what to read next?

  1. Five Ways … You Could Elevate Good to Great
  2. Even the Best Need a Coach
  3. What’s the Best Way to Reconnect with a Mentor?
  4. Reverse Mentoring: How a Younger Advisor Can Propel You Forward
  5. Five Rules for Leadership Success // Summary of Dave Ulrich’s ‘The Leadership Code’

Filed Under: Career Development Tagged With: Asking Questions, Mentoring, Skills for Success, Social Skills, Winning on the Job

How to Develop Customer Service Skills // Summary of Lee Cockerell’s ‘The Customer Rules’

July 13, 2020 By Nagesh Belludi Leave a Comment

Becoming great at customer service doesn’t require you to excel at a zillion things. You’ll just need to identify the core principles and get the basics right.

“At the end of the day, everything a business leader does is in the service of customer service … the customer always rules, and there are Rules for winning customers, keeping customers, and turning loyal customers into advocates and emissaries for your business,” writes Lee Cockerell in his prescriptive manual on The Customer Rules: The 39 Essential Rules for Delivering Sensational Service (2013.)

Cockerell is a veteran of the hospitality industry and an eminent corporate trailer. He spent eight years with Hilton, 17 years with Marriott, and 16 years with the Walt Disney. Before retirement, he was the executive vice president of operations at Walt Disney World in Florida and oversaw the resort’s 40,000 employees at 20 hotels, four theme parks, and two water parks.

Non-obvious Customer Service Insights

Cockerell structures his guidebook along 39 tips to serve customers with consistency, efficiency, creativity, and sincerity. He glosses over everything—hiring right, communicating a clear and relevant customer promise, fostering a customer-oriented culture, and creating a superior employee experience. Those employees can deliver a great customer experience, respond to complaints, and practice verbal skills to express empathy.

  • Make customer service every employee’s responsibility. Everything every employee does can have tremendous repercussions on the service your customers receive, and therefore your bottom line. “Pay close attention to every decision you make, every policy you announce, every procedure you introduce, every person you hire, every promotion you award, every e-mail you send, every conversation you have, every hand you shake, and every back you slap.”
  • You win customers one at a time and lose them a thousand at a time. Satisfied customers will spread the word only if they’re truly blown away their experience. Angry customers are “far more motivated to shout about their feelings, and furious exposes get a lot more attention than glowing testimonials. Humans are wired to pay more attention to the negative than the positive.”
  • Anticipate your customers’ needs. Discover what customers aren’t getting from your competitors and give it to them. Customers’ problems are a good source of business innovations. “Great businesses stand out by being different from the rest in the right way: by finding customer needs that are going unmet and figuring out a way to meet them.”
  • Keep an eye on your competitors. Be a copycat. Look outside your industry for great ideas and tweak them for their own purposes. “Don’t just imitate; pay attention to everything around you, spot the best ideas, and then find a better way to apply them.”
  • Treat customers the way you’d treat your loved ones. “First and last impressions have a tremendous influence on a customer’s lasting impression. A cheery hello and a sincere good-bye can leave a customer with a memory of a positive experience, regardless of what happens in between.”
  • Treat every customer like a regular. Familiarity breeds repeat business. “Do whatever you can to make regular customers feel like family and new customers feel like regulars. Remember the theme song from the TV series Cheers? Don’t you want to go “where everybody knows your name, and they’re always glad you came”? Make all your customers feel that you’re really glad they came.”
  • Prioritize WIN, “what’s important now,” your customers’ immediate needs, desires, and concerns. “Even a nod, a gesture, some brief eye contact, a pleasant “I’ll be right with you. Please make yourself comfortable”—that’s all it takes. People want to be acknowledged.”
  • Surprise your customers with a little extra when they least expect it. Neuroscientists have confirmed that the human brain “craves the excitement of surprise. The region of the brain called the nucleus accumbens, aka the pleasure center, experiences more activation when a pleasurable stimulus comes unexpectedly than it does when the same pleasure is predictable. “So if you get a present for your birthday, that’s nice. But you’ll like it a lot more if you get a present and it’s not your birthday.””
  • Don’t try too hard. “Being excessively solicitous and eager to please is annoying.” It makes you seem phony. “Think how annoying it is when a server at a restaurant stops by your table every five minutes to ask if everything’s okay with your meal.” No one likes to be pestered constantly. “If your customers have to stifle the urge to scream, “Go away!” or, “Leave us alone!” you’re trying too hard.”

Recommendation: Read Lee Cockerell’s The Customer Rules. With plenty of anecdotes, experiences, and very short no-nonsense chapters, this book is an enjoyable summary of the many simple—but often overlooked—first principles of building a customer-oriented culture and delivering great customer service.

Wondering what to read next?

  1. How Ritz-Carlton Goes the Extra Mile // Book Summary of ‘The New Gold Standard’
  2. A Rule Followed Blindly Is a Principle Betrayed Quietly
  3. Consistency Counts: Apply Rules Fairly Every Time
  4. Putting the WOW in Customer Service // Book Summary of Tony Hsieh’s Delivering Happiness
  5. From the Inside Out: How Empowering Your Employees Builds Customer Loyalty

Filed Under: Career Development, Mental Models Tagged With: Coaching, Courtesy, Customer Service, Human Resources, Likeability, Performance Management

Good Boss in a Bad Company or Bad Boss in a Good Company?

July 9, 2020 By Nagesh Belludi 1 Comment

Who would you work for: a good boss in a mediocre company or a bad boss in a good company?

Without a doubt, your boss matters more than you realize. Having a good boss is one of work-life’s greatest experiences. A good boss can make work fun and meaningful and enriching.

Alas, the system of finding jobs is designed to let bosses pick employees, not the other way. You can’t expect to work at all times under a good boss.

Neither will you always have a chance to choose your boss (or your subordinates for that matter.) You’ll need to learn to get along with all sorts of people.

The Surprising Benefits of a Bad Boss

There’re quite a few reasons you’ll be better off for having endured a boss who’s insensitive, moody, manipulative, bad-tempered, or just plain incompetent.

  • If the boss is very good at doing something that you aspire to become good at, it worth your while to learn from a master in action. Vogue editor-in-chief Anna Wintour, portrayed brilliantly by actress Meryl Streep in the movie The Devil Wears Prada (2006,) may be a terrible pain to work for, but she knows more about the fashion business than just about anybody else. Working as her assistant is a priceless experience, not to mention the exposure to some of the most influential people in the world of fashion.
  • If you have your antennae up, you can learn a lot about good management by working under a bad manager.
  • A stint at a company with an excellent reputation will give you a precious career credential down the road.

A Bad Boss Doesn’t Last Forever

All bosses—good and bad—will leave in due course. They’ll move up, out, or sideways. Organizational changes are widespread in good companies, and personnel departments tend to identify bad bosses and move them around.

Most companies make it easy to move between teams and groups. You can network your way into a fresh opportunity—perhaps with a better boss—within the company.

Think in terms of short-term pains and long-term gains. For the time being, working for a bad boss can a nightmare even in a good company. But in the long-term, until you or your boss can move on, you’ll have to make the best of the learning and networking opportunities.

You Can’t Always Pick Your Own Boss

Be mindful of the organization’s perception of you—do not allow your rocky relationship with your boss to typecast you as a “can’t-get-along.”

One of the best things about working in good companies is networking and becoming known to the people who matter. You can seek doors to new worlds, look for mentors who can guide your career’s progress, and scout job opportunities in other departments. Managers tend to fill up many internal job openings with candidates they have in mind already.

Wondering what to read next?

  1. The Good of Working for a Micromanager
  2. Don’t Be Friends with Your Boss
  3. A Boss’s Presence Deserves Our Gratitude’s Might
  4. You Can’t Serve Two Masters
  5. No Boss Likes a Surprise—Good or Bad

Filed Under: Career Development, Managing People Tagged With: Getting Along, Great Manager, Managing the Boss, Social Life, Winning on the Job, Workplace

How Can You Contribute?

June 22, 2020 By Nagesh Belludi Leave a Comment

The celebrated management guru Peter Drucker urged folks to replace the pursuit of success with the pursuit of contribution. To him, the existential question was not, “How can I achieve what’s been asked of me?” but “What can I contribute?”

Drucker wrote in his bestselling The Effective Executive (1967; my summary,)

The great majority of executives tend to focus downward. They are occupied with efforts rather than with results. They worry over what the organization and their superiors “owe” them and should do for them. And they are conscious above all of the authority they “should have.” As a result, they render themselves ineffectual. The effective executive focuses on contribution. He looks up from his work and outward toward goals. He asks: “What can I contribute that will significantly affect the performance and the results of the institution I serve?” His stress is on responsibility.

The focus on contribution is the key to effectiveness: in a person’s own work—its content, its level, its standards, and its impacts; in his relations with others—his superiors, his associates, his subordinates; in his use of the tools of the executive such as meetings or reports. The focus on contribution turns the executive’s attention away from his own specialty, his own narrow skills, his own department, and toward the performance of the whole. It turns his attention to the outside, the only place where there are results.

Peter Drucker: Focus on Contribution - How Can You Contribute? Pursuing contribution versus—or as well as—success pivots you away from self-focus and helps engage in meaningful relationships with your employees, peers, and managers.

In his celebrated article on “Managing Oneself” in the January 2005 issue of Harvard Business Review, Drucker clarified,

Throughout history, the great majority of people never had to ask the question, What should I contribute? They were told what to contribute, and their tasks were dictated either by the work itself—as it was for the peasant or artisan—or by a master or a mistress—as it was for domestic servants.

There is no return to the old answer of doing what you are told or assigned to do. Knowledge workers in particular have to learn to ask a question that has not been asked before: What should my contribution be? To answer it, they must address three distinct elements: What does the situation require? Given my strengths, my way of performing, and my values, how can I make the greatest contribution to what needs to be done? And finally, What results have to be achieved to make a difference?

Idea for Impact: Take Responsibility for Your Contribution

Focusing on contribution instead of efforts is empowering because it compels you to think through the results you need to deliver to make a difference and identify new skills to develop. “People in general, and knowledge workers in particular, grow according to the demands they make on themselves,” as Drucker remarked in The Effective Executive.

Wondering what to read next?

  1. What Knowledge Workers Want Most: Management-by-Exception
  2. Eight Ways to Keep Your Star Employees Around
  3. The World’s Shortest Course in … Delegating
  4. To Inspire, Pay Attention to People: The Hawthorne Effect
  5. Ideas to Use When Delegating

Filed Under: Career Development, Managing People Tagged With: Coaching, Delegation, Mentoring, Peter Drucker, Winning on the Job

« Previous Page
Next Page »

Primary Sidebar

Popular Now

Anxiety Assertiveness Attitudes Balance Biases Coaching Conflict Conversations Creativity Critical Thinking Decision-Making Discipline Emotions Entrepreneurs Ethics Etiquette Feedback Getting Along Getting Things Done Goals Great Manager Innovation Leadership Lessons Likeability Mental Models Mindfulness Motivation Parables Performance Management Personal Growth Persuasion Philosophy Problem Solving Procrastination Psychology Relationships Resilience Simple Living Social Skills Stress Thinking Tools Thought Process Time Management Winning on the Job Wisdom

About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

Get Updates

Signup for emails

Subscribe via RSS

Contact Nagesh Belludi

RECOMMENDED BOOK:
How to Talk to Anyone

How to Talk to Anyone: Leil Lowndes

Communication consultant Leil Lowndes discusses 92 tricks to become a better conversationalist and improve social relationships---body language, words to say, telephone techniques, social tactics.

Explore

  • Announcements
  • Belief and Spirituality
  • Business Stories
  • Career Development
  • Effective Communication
  • Great Personalities
  • Health and Well-being
  • Ideas and Insights
  • Inspirational Quotations
  • Leadership
  • Leadership Reading
  • Leading Teams
  • Living the Good Life
  • Managing Business Functions
  • Managing People
  • MBA in a Nutshell
  • Mental Models
  • News Analysis
  • Personal Finance
  • Podcasts
  • Project Management
  • Proverbs & Maxims
  • Sharpening Your Skills
  • The Great Innovators

Recently,

  • The Leader and the Legend
  • The Commercialization of Yoga: Downward Dog, Upward Profit
  • Write Your Constitution, Then Cut What Doesn’t Fit
  • Inspirational Quotations #1175
  • How to Interview for Grit
  • Everything’s a Remix: Originality is Overrated
  • In Japan, Shame is Not a Private Torment but a Civic Virtue

Unless otherwise stated in the individual document, the works above are © Nagesh Belludi under a Creative Commons BY-NC-ND license. You may quote, copy and share them freely, as long as you link back to RightAttitudes.com, don't make money with them, and don't modify the content. Enjoy!