Category Archives: Managing People

How to Write a Job Description for Your Present Position — Part 3

Preamble This article concludes a series of three articles that describes how to get clarity about your present role in your organization and write an effective job description. The first article established that writing a job description for your present … Continue reading

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How to Write a Job Description for Your Present Position — Part 2: Job Analysis

Preamble This article is the second in a series of three articles that describes how to get clarity about your present role in your organization and write an effective job description. Yesterday’s article established that writing a job description for … Continue reading

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How to Write a Job Description for Your Present Position — Part 1: Why

Preamble This article is the first in a series of three articles that describes how to get clarity about your present role in your organization and write an effective job description. Jobs and Job Descriptions Jobs are the fundamental building … Continue reading

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[Managing Your Boss #3] Seeking Proactive Feedback from Your Manager

Feedback is a critical component of our work. We need to understand whether our performance is in line with what is expected of us. We need to learn what we are doing well, what we need to change and how … Continue reading

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[Ideas for Impact #36] Respecting People for Who They Are

“Respect People for Who They Are, Not for What Their Titles are” In “The Best Advice I Ever Got” article in Fortune magazine, Herb Kelleher, founder and recently-retired Chairman of Southwest Airlines, discussed the importance of respecting and trusting people. … Continue reading

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[Managing Your Boss #2] Never Surprise Your Boss

Bosses Dislike Surprises–Positive or Negative The world of work is awash with relentless changes, troubles and crises. In the midst of these uncertainties, your boss does not need surprises from you or any of her employees. Bear in mind that … Continue reading

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‘Stealth’ Layoffs and Employee Morale

‘For Wall Street Workers, Ax Falls Quietly’ Last month, the New York Times reported about ‘stealth’ layoffs in the financial services industry. The story refers to a trend of Wall Street firms downsizing their workforces by laying people off without … Continue reading

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Ideas for Impact #34: Delegate Outcomes, Not Just Tasks [Effective Delegation #2]

Delegating Outcomes Delegation, the art of getting things done through other people, is one of the key building blocks of effective management. Managers who cannot delegate effectively tend to lack the time for their key responsibilities and often fail to … Continue reading

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The Risks of Qualifying Our Apologies

In our personal and professional lives, our reactions and follow-ups to errors and missteps reflect greatly on our character. Previous blog articles [1] and [2] have discussed the importance of recognizing our slip-ups, expressing regret and saying ‘Sorry.’ Quite often, … Continue reading

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When You Forget a Person’s Name

Remembering names is an important social skill — mastering this skill can offer a distinct advantage in your professional and personal lives. Previous blog articles discussed a 5R (Resolve, Review, Relate, Repeat, Record) technique to help remember names and a … Continue reading

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