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How to Bounce Back from a Setback

August 12, 2020 By Nagesh Belludi Leave a Comment

How to Bounce Back from a Setback When life deals you a blow, and you can’t seem to make yourself move on, consider these simple actions you can take.

  • Think positively. Allow yourself a modest amount of disappointment, but don’t wallow in it. Whenever negative thoughts enter your brain, say “Stop” and turn your attention to something constructive, hopeful, and optimistic. Focus on what you want, not what you fear you’ll lose.
  • Be grateful for everything life has given you and for every step forward you can take. A conscious focus on gratitude can remind you of unassuming plusses that get lost in the vicissitudes of a hurried life.
  • Let go. Don’t look back too often. Keep yourself open to today’s new opportunities. Know what’s beyond your control.
  • Take decisive action. Tackle each critical task with an explicit goal; don’t avoid problems. Scale back your expectations; alas, sometimes you simply won’t be at your best.
  • Take a long-term view and re-examine all those short-term decisions. Don’t get hung up on a particular outcome, event, person, or experience. Stop focusing on what you don’t have or don’t like; focus on what you do have and do like.

Idea for Impact: Often, just knowing that you have some control is enough to change your perspective from bleak to hopeful. What’s important in life is not what’s happened to you, but how you’ll react. What’s a baby step you can take to improve your situation?

Wondering what to read next?

  1. How to … Change Your Life When Nothing Seems to be Going Your Way
  2. Lessons on Adversity from Charlie Munger: Be a Survivor, Not a Victim
  3. 12 Sensible Ways to Realize Self-Responsibility
  4. How Can You Contribute?
  5. Choose Pronoia, Not Paranoia

Filed Under: Sharpening Your Skills Tagged With: Adversity, Attitudes, Resilience, Success

Power Inspires Hypocrisy

July 27, 2020 By Nagesh Belludi Leave a Comment

Mark Hurd, whom I featured in Friday’s article, was one of the most respected and eminent leaders in Silicon Valley until his mighty fall following his dalliance with a contractor during his time as CEO of Hewlett Packard (HP.)

Hurd had hired this contractor, a glamour model, as a “hostess” for “executive summit events,” even at out-of-town places where there is no HP event, but Hurd happened to be.

Hurd was ultimately exonerated of violating HP’s sexual-harassment policy (nothing was consummated with the contractor, and Hurd settled with the accuser for undisclosed terms) but he was officially charged with drumming up expense reports.

Hurd walked away from HP with a $34 million severance package. Almost immediately, he became co-president of Oracle, earning $11 million a year and options.

Much has been speculated about the real reasons HP’s board gave Hurd the boot, especially considering that he probably falsified his just an expense report just the once. Even then, said expenses were petty compared to the massive turnaround he had engineered at HP after walking into a very troubling situation. Hurd was famed for his no-nonsense management style and for finagling a culture of operational excellence at HP.

When the Hurd controversy broke out, Wall Street Journal’s Jonah Lehrer argued that when nice people rise to positions of power, “authority atrophies the very talents that got them there.”

The very traits that helped leaders accumulate control in the first place all but disappear once they rise to power. Instead of being polite, honest and outgoing, they become impulsive, reckless and rude.

Contrary to the notion that nice guys finish last, research shows that the surest way to accumulate power is to do unto others as you would have them do unto you.

But once nice guys reach the top, the headiness of wielding power causes them to morph into a very different kind of beast. They lose their ability to empathize with others, especially lesser mortals, and ignore information that doesn’t confirm what they already believe. Most tellingly, perhaps, they learn to excuse faults in themselves that they are quick to condemn in others. That’s not to say that every CEO is a secret villain. But even the most virtuous people can be undone by the corner office.

Idea for Impact: Power can become an enabler of corruption, deceit, and hypocrisy. People in positions of power have incentives to hold others to strict account for their behaviors even as they themselves act up, especially when the odds of being caught and punished are slim.

Wondering what to read next?

  1. Power Corrupts, and Power Attracts the Corruptible
  2. The Poolguard Effect: A Little Power, A Big Ego!
  3. The Enron Scandal: A Lesson on Motivated Blindness
  4. Shrewd Leaders Sometimes Take Liberties with the Truth to Reach Righteous Goals
  5. Why Groups Cheat: Complicity and Collusion

Filed Under: Leadership, Mental Models Tagged With: Attitudes, Discipline, Ethics, Getting Along, Humility, Icons, Integrity, Leadership, Motivation, Psychology, Success

Power Corrupts, and Power Attracts the Corruptible

January 12, 2018 By Nagesh Belludi Leave a Comment

Picture of Statue of Demon Mahishasura atop Chamundi Hills in Mysore, India The recent sexual misconduct allegations of influential men abusing their towering positions for contemptuous behaviors provide yet another reminder that power corrupts. As the British politician and historian Lord John Dalberg-Acton famously wrote in an 1887 letter to the Anglican Bishop Mandell Creighton,

Power tends to corrupt and absolute power corrupts absolutely. Great men are almost always bad men, even when they exercise influence and not authority: still more when you superadd the tendency or the certainty of corruption by authority. There is no worse heresy than that the office sanctifies the holder of it. That is the point at which … the end learns to justify the means.

The recent scandals lay bare the three distinctive characteristics of the intoxication of power: the inflation of the self, the devaluation of the helpless, and a dreadful shortfall in self-awareness of actions and consequences.

In the case of studio executive Harvey Weinstein, the worse outrage is that, many prominent people, despite their awareness of Weinstein’s uninhibited abuse, stayed silent—and possibly benefited. Some Hollywood celebrities are said to have overlooked his transgressions. Meryl Streep, one of Hollywood’s most successful actors, who once referred to Weinstein as ‘God,’ had to contend the blame that everyone in Hollywood knew of Weinstein’s conduct. His staff sheltered him or paid off victims, many of whom chose to remain silent for fear of derailing their budding careers. Going public would have hurt them more than it would have damaged Weinstein, until those accusations reach a critical mass and suddenly everyone flipped against him.

The Intoxication of Power

The British philosopher Bertrand Russell first wrote about the “intoxication of power” in A History of Western Philosophy (1945,) and best described what develops in the minds of many people who, in all walks of life, exercise a measure of power and dominance.

The Greeks, with their dread of hubris and their belief in a Necessity or Fate superior even to Zeus, carefully avoided what would have seemed to them insolence towards the universe. The Middle Ages carried submission much further: humility towards God was a Christian’s first duty. Initiative was cramped by this attitude, and great originality was scarcely possible. The Renaissance restored human pride, but carried it to the point where it led to anarchy and disaster. … Man, formerly too humble, begins to think of himself as almost a God.

…

In all of this I feel a great danger, the danger of what might be called cosmic impiety. The concept of ‘truth’ as something dependent upon facts largely outside human control has been one of the ways in which philosophy hitherto has inculcated the necessary element of humility. When this check upon pride is removed, a further step is taken on the road towards a certain kind of madness—the intoxication of power which invaded philosophy with Fichte. I am persuaded that this intoxication is the greatest danger of our time, and that any philosophy which, however unintentionally, contributes to it is increasing the danger of vast social disaster.

Idea for Impact: People with even the smallest amount of authority can and will find ways to abuse it

People can become corrupt with power, fame, wealth, and influence, and, as I’ve written previously, they regularly get away with it. The solution, I believe, is to subject our elites (and the sycophantic supporters who are disposed to collude in self-interest) to as many restrictions, supervisions, and checks and balances as possible, and scrutinize them closely so as to spot hubristic traits and symptoms of the abuse of power.

Wondering what to read next?

  1. Power Inspires Hypocrisy
  2. The Poolguard Effect: A Little Power, A Big Ego!
  3. Shrewd Leaders Sometimes Take Liberties with the Truth to Reach Righteous Goals
  4. Why Groups Cheat: Complicity and Collusion
  5. The Enron Scandal: A Lesson on Motivated Blindness

Filed Under: Leadership, Sharpening Your Skills Tagged With: Attitudes, Discipline, Ethics, Getting Ahead, Humility, Icons, Integrity, Leadership, Motivation, Psychology, Role Models, Success

Choose Your Role Models Carefully

November 17, 2017 By Nagesh Belludi Leave a Comment

Heroes and role models are very useful—they embody a higher plateau of cognitive and emotional truth, knowledge, and accomplishment that you can aspire to.

But the modern world has a dangerous problem with hero-worship: pop artists, rappers, film stars, sportspersons, capitalists, and so on command attention and affection as never before. This 2013 Financial Times article noted, “Way back in 2008, the three most admired personalities in sport were probably Tiger Woods, Lance Armstrong and Oscar Pistorius. They were portrayed not just as great athletes but as great men, role models….” And all these three popular heroes fell from grace.

While admiring and drawing wisdom, meaning, and inspiration from heroes can be constructive, you must take “hero narratives” with a grain of salt. The Buddha warned us not to trust anybody or anything just because it seems logical or it resonates with our feelings. He advised that we test our hypotheses by the results they yield when put into practice and shield our minds against the risk of biases or other limitations of our ability to discern from our experiences wisely. According to the Kalama Sutta, an aphorism of the historical Buddha that has been preserved orally by his followers (translated from the Pali by the eminent American Buddhist monk and prolific author Thanissaro Bhikkhu,)

Now, Kalamas, don’t go by reports, by legends, by traditions, by scripture, by logical conjecture, by inference, by analogies, by agreement through pondering views, by probability, or by the thought, ‘This contemplative is our teacher.’ When you know for yourselves that, ‘These qualities are skillful; these qualities are blameless; these qualities are praised by the wise; these qualities, when adopted & carried out, lead to welfare & to happiness’—then you should enter & remain in them.

Idea for Impact: Don’t blindly place much faith in today’s experts and celebrities. Realize the truth yourself.

Wondering what to read next?

  1. The Deceptive Power of False Authority: A Case Study of Linus Pauling’s Vitamin C Promotion
  2. Question Success More Than Failure
  3. Lee Kuan Yew on the Traits of Good Political Leaders
  4. Lessons from Peter Drucker: Quit What You Suck At
  5. Five Signs of Excessive Confidence

Filed Under: Business Stories, Great Personalities, Sharpening Your Skills Tagged With: Biases, Critical Thinking, Humility, Leadership Lessons, Role Models, Success, Wisdom

Seek Fame by Associating with the Famous?

September 8, 2017 By Nagesh Belludi Leave a Comment

Dale Carnegie (1888–1955,) the author of the perennial self-help best seller How to Win Friends and Influence People, wasn’t related to the Scottish-American steel magnate and philanthropist Andrew Carnegie (1835–1919.)

However, Dale Carnegie changed the spelling of his last name from “Carnagey” at a time when Andrew Carnegie was a widely recognized name.

Dale Carnegie was born Dale Carnagay on a Missouri farm. After trying his luck as a salesman and as a failed actor, Carnagay moved to New York and began teaching public speaking at the Young Men’s Christian Association (YMCA.) His courses got popular and, in time, Carnagay opened his own office in the Carnegie House, adjacent to the famous Carnegie Hall, which is named after Andrew Carnegie, who funded its construction.

Shrewd marketing indeed!

Wondering what to read next?

  1. ‘Tis the Most Wonderful Time of the Year … to Job-Search
  2. Could Limiting Social Media Reduce Your Anxiety About Work?
  3. Keep Politics and Religion Out of the Office
  4. Being Underestimated Can Be a Great Thing
  5. Stop Trying to Prove Yourself to the World

Filed Under: Career Development, Sharpening Your Skills Tagged With: Marketing, Networking, Relationships, Success

12 Sensible Ways to Realize Self-Responsibility

March 21, 2017 By Nagesh Belludi 1 Comment

The French-American essayist Anais Nin (1903–77) wrote in her diary (from Diary of Anais Nin Vol. 5,) “We cannot always place responsibility outside of ourselves, on parents, nations, the world, society, race, religion. Long ago it was the gods. If we accepted a part of this responsibility we would simultaneously discover our strength.”

Self-responsibility is recognizing that you are responsible for your life—that you are the sole master of yourself. Responsible people take charge of themselves, their conduct, and the consequences. Here’s how to live self-responsibility and approach work and life proactively:

  1. Accept that no matter what happens, you’re not a victim. Never feel sorry for yourself or engage in self-pity. What’s important in life is not what happens to you but how you react to what happens to you.
  2. If something bad happens in your life, don’t let it define who you are. Don’t make it your excuse for not moving ahead. Don’t brood over it without end. Understand it, learn from it, and get on with life. Make it be a part of you without letting it being who you are.
  3. Don’t look back too often. Dwelling on the past deprives the present of its joy and prevents you from enjoying each day to the fullest. Open yourself up to today’s new opportunities. The ability to rebound quickly from failures and disappointments is one of the key differentiators between successful and unsuccessful people.
  4. Life is what you make of it. You are solely responsible for the choices in your life. You cannot blame others for the choices you have made. You alone are responsible for what you choose to think, feel, and act.
  5. Don’t engage in wishful thinking. Face reality and make the right choices based on that reality. Learn to play the hand you’ve been dealt. Anticipate and plan—the best time to change is when you want to, not when you have to.
  6. Be willing to let go of the life you’ve been hoping for. Challenge your beliefs about what you can and can’t do. Life the life that is waiting for you.
  7. Don’t operate life on the assumption that the world ought to be fair, just, and objective. You are neither entitled nor not entitled to good treatment. American comedian Jerry Seinfeld once said, “I tend to accept life as it is. … I’m not one of these ‘Life isn’t fair’ people. I tend to accept whatever the limits are, whatever the rules are.”
  8. You do not have as much control in life as you would like to have. You cannot influence or affect people and events. You have power over only your life and the choice of your attitudes and actions.
  9. Care less for what other people think. Listen to your friends and loved ones, but don’t become dependent on what they think of you.
  10. You are your best cheerleader. Surround yourself with kind people who love you and encourage you. However, do not depend on others to make you feel good about yourself. Protect and nurture your physical, mental, emotional, and social well-being.
  11. Take an honest inventory of your strengths, abilities, talents, virtues, and positive points. Pursuing your strengths is the key to becoming productive and happy. Identify the limits of your abilities and your time and say ‘no’ to things you know you can’t do well.
  12. When stuck, be grateful for everything that life has offered you. Turn your focus from something you don’t want to something you do want. Take a baby step forward—consistently acting in small ways toward your goals will give you a sense of possibility, power, and accomplishment.

Idea for Impact: Inefficacious People Can’t or Choose to Not Own Responsibility for the Choices They Make

In the words of the American martial artist Bruce Lee (1940–73) (from the essay “The Passionate State of Mind” in the compendium Bruce Lee: Artist of Life,) “We can see through others only when we see through ourselves. … There is a powerful craving in most of us to see ourselves as instruments in the hands of others and thus free ourselves from the responsibility for acts that are prompted by our own questionable inclinations and impulses.”

Despite everything you have to do in life to fulfill your obligations and discharge your responsibilities, anything and everything you do is your choice.

Notwithstanding pervasive external constraints and impositions, you are free to choose your action and carry out your ends.

You are the only one in control of your life. Take responsibility for yourself. This is a very powerful idea.

Wondering what to read next?

  1. How to … Change Your Life When Nothing Seems to be Going Your Way
  2. How to Bounce Back from a Setback
  3. Nothing Like a Word of Encouragement to Provide a Lift
  4. Lessons on Adversity from Charlie Munger: Be a Survivor, Not a Victim
  5. One of the Tests of Leadership is the Ability to Sniff out a Fire Quickly

Filed Under: Sharpening Your Skills Tagged With: Adversity, Attitudes, Mental Models, Motivation, Persuasion, Resilience, Success

Lessons on Adversity from Charlie Munger: Be a Survivor, Not a Victim

January 24, 2017 By Nagesh Belludi 5 Comments


Munger: One of the Most Respected Business Thinkers in History

Berkshire Hathaway’s Vice-Chairman Charlie Munger (b. 1924) is a distinguished beacon of rationality, wisdom, and multi-disciplinary thinking. As Warren Buffett’s indispensable right-hand man, Munger has been a prominent behind-the-scenes intellectual who has created billions of shareholder wealth.

'Seeking Wisdom: From Darwin to Munger' by Peter Bevelin (ISBN 1578644283) The story of Charlie Munger’s life is an archetypal American Dream: a hardworking, principled young man overcomes life’s trials and tribulations, and builds a billion-dollar fortune through industry, diligence, candor, and an obsession with self-improvement. Munger is also a prominent philanthropist. He preferred to donate his money now rather than give it as a bequest with the intention of appreciating the results of his giving. After donating $110 million to the University of Michigan at Ann Arbor, Munger said, “I’m soon going to be departed from all of my money, why not give more of it away while I get the fun of giving it?”

“Horrible Blows, Unfair Blows” on the Road to Success

Munger’s sharp mind, irreverent, outspoken outlook, and commonsense-thinking are legendary. For fans who flock to Omaha to witness him and Buffett at Berkshire Hathaway’s annual meeting, the 92-year old Munger remains a cult figure.

At age 17, Munger attended the University of Michigan but dropped out to enlist in the military during World War II. After the war, he entered Harvard Law School without an undergraduate degree and graduated in 1948 with a J.D. magna cum laude. He started practicing law in Los Angeles, but gave up his practice at the urging of Warren Buffett to concentrate on managing investments and developing real estate. He never took a course in business, economics, or finance but became a billionaire. He ascribes most of his “worldly wisdom” to his zeal for self-improvement (identical to his idol Benjamin Franklin) and plenteous reading. He once said, “In my whole life, I have known no wise people (over a broad subject matter area) who didn’t read all the time—none, zero. … My children laugh at me. They think I’m a book with a couple of legs sticking out.”

Even if Munger remains an inspiration for a life well lived, his life has not been entirely perfect. Consider some of the struggles he coped with on his pathway to success.

  • 'Damn Right - Charlie Munger' by Janet Lowe (ISBN 0471446912) At age 29, in 1954, Munger got divorced from his wife after eight years of marriage. Munger lost everything to his wife including his home in South Pasadena. According to Janet Lowe’s insightful biography Damn Right, Munger moved into “dreadful bachelor digs” at Pasadena’s University Club and drove an “awful” yellow Pontiac with a shoddy repaint job. That car made him “look as if he had not two pennies to say hello to each other.” When daughter Molly Munger probed, “Daddy, this car is just awful, a mess. Why do you drive it?” The impoverished Munger replied, “To discourage gold diggers.”
  • The financial pressure came at a testing time. A short time after the divorce, Munger’s 9-year old son Teddy was diagnosed with leukemia. At that time, cancer survival rates were insignificant and Munger had to pay for everything out-of-pocket because there was no health insurance. According to his friend Rick Guerin, Munger would visit the hospital when his son “was in bed and slowly dying, hold him for a while, then go out walking the streets of Pasadena crying.” Teddy died a year later in 1955.
  • Many years later, Munger had a horrific cataract surgery in his left eye that rendered him blind with pain so severe that he eventually had that eye removed. Recently, when doctors notified Munger that he had developed a condition that was causing his remaining eye to fill up with blood, he stood the risk of losing his vision in his other eye too. Being the obsessive reader that he is, the prospect of losing eyesight entirely made Munger comment, “Losing the ability to see would seem to be a prison sentence.” Undeterred, Munger was ready to brace himself for what life had to offer. He told a friend, “It’s time for me to learn braille” and started taking lessons. As luck would have it, the worrisome eye condition has since receded.

Charlie Munger on Confronting Adversity and Building Resilience

  • Adversity, hardship, and misfortune can cause people to conceive themselves as a victim of circumstances. Munger once remarked, “Whenever you think that some situation or some person is ruining your life, it’s actually you who are ruining your life. It’s such a simple idea. Feeling like a victim is a perfectly disastrous way to go through life. If you just take the attitude that however bad it is in anyway, it’s always your fault and you just fix it as best you can … I think that really works.”
  • People who choose to react as victims surrender themselves to feelings of being betrayed or taken advantage of. The resulting anger, repulsion, fear, guilt, and inadequacy are futile. Munger once said, “Generally speaking, envy, resentment, revenge, and self-pity are disastrous modes of thought; self-pity gets pretty close to paranoia, and paranoia is one of the very hardest things to reverse; you do not want to drift into self-pity.”
  • Feeling victimized and the ensuing negative thinking patterns are hard to break, but the recovery process encompasses disremembering and forgiving the past, regulating the flawed perspective of the routine ups and downs of life, and taking control and gaining power. In his 2007 commencement speech at University of Southern California’s Law School, Munger said, “Life will have terrible blows in it … horrible blows, unfair blows. And some people recover and others don’t. And there I think the attitude of Epictetus is the best. He said that every missed chance in life was an opportunity to behave well, every missed chance in life was an opportunity to learn something, and that your duty was not to be submerged in self-pity, but to utilize the terrible blow in constructive fashion. That is a very good idea.”
  • In a 2011 interview, CNN journalist Poppy Harlow asked if Munger felt betrayed by David Sokol, Buffett’s then heir-apparent who violated company standards during Berkshire Hathaway’s purchase of Lubrizol and was let go. Munger conceded that Sokol’s conduct left him sad, but not let down. “It’s not my nature … when you get little surprises as a result of human nature … to spend much time feeling betrayed. I always want to put my head down and adjust. I don’t allow myself to spend much time ever with any feelings of betrayal. If some flickering idea like that came to me, I’d get rid of it quickly. I don’t like any feeling of being victimized. I think that’s a counterproductive way to think as a human being. I am not a victim. I am a survivor.”

Playing a Victim is by No Means Beneficial or Adaptive

'Poor Charlie's Almanack' by Charlie Munger (ISBN 1578645018) Even in the face of some of the worst misfortunes that could strike you, suffering the resentments and attempting to endure pain are far superior choices than getting absorbed in feeling victimized and powerless.

Holocaust survivor Viktor E. Frankl described how his fellow captives in Nazi concentration camps survived by enduring their sufferings and refusing to give in to feeling victimized. Even when stripped of all their rights and possessions, they exercised their enduring freedom to choose their attitudes and harnessed this freedom to sustain their spirits.

In his inspiring Man’s Search for Meaning (which is one of Munger’s many recommended books,) Frankl wrote, “When we are no longer able to change a situation, we are challenged to change ourselves. … Everything can be taken from a man but one thing: the last of the human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.”

Idea for Impact: Come what may, you’re not a victim. It is up to you to determine your response.

  • Don’t operate life on the assumption that the world ought to be fair, just, and objective. You are neither entitled nor unentitled to good treatment.
  • Recognize that you cannot control, influence, or affect in any way the inequities, injustices, discriminations, and biases that populate the world. You have power over only your life and the choice of your attitudes.
  • Never feel sorry for yourself or engage in self-pity. Don’t dwell on a “poor-me stance” and consider yourself unfortunate. Don’t become loath to taking responsibility for your actions and the consequences. Stop playing the victim by recognizing and challenging those negative voices in your head. As the Roman Emperor and Stoic Philosopher Marcus Aurelius wrote in Meditations, “Put from you the belief that ‘I have been wronged’, and with it will go the feeling. Reject your sense of injury and the injury itself disappears.”
  • When life knocks you over, allow yourself a modest amount of grieving. Then, gather yourself back together, get up, dust yourself down, renegotiate your hopes and dreams, align yourself with reality, put yourself back in the saddle, and get on with life. The ability to rebound quickly from failures and disappointments is one of the key differentiators between successful and unsuccessful people.
  • What’s important in life is not what happens to you but how you react to what happens.

Wondering what to read next?

  1. How to Bounce Back from a Setback
  2. How to … Change Your Life When Nothing Seems to be Going Your Way
  3. 12 Sensible Ways to Realize Self-Responsibility
  4. How Can You Contribute?
  5. Choose Pronoia, Not Paranoia

Filed Under: Great Personalities, Sharpening Your Skills Tagged With: Adversity, Attitudes, Entrepreneurs, Leadership Lessons, Resilience, Success

Learn from the Great Minds of the Past

January 13, 2017 By Nagesh Belludi Leave a Comment

Biographies let you to learn about the trials and tribulations in the lives of eminent people, the opportunities and the crises they faced, and the choices they made.

By providing a glimpse into their minds, biographies stimulate self-discovery by allowing you to find new ideas, methods, and mental models on your own through the stories of others.

Reading about the life experiences of someone from a different spatial, temporal, and thematic circumstance than your own can also help you see the world in new ways. This new perspective then allows you to appreciate their actions and accomplishments within the context, conventions, and limitations of their settings.

Idea for Impact: If you wish to succeed in your life, there is no better source of inspiration than in the lives of those who have changed our lives and our world for the better.

Charlie Munger on Reading Biographies and “Making Friends with the Eminent Dead”

'Poor Charlie's Almanack' by Charlie Munger (ISBN 1578645018) Charlie Munger (b. 1924,) Berkshire Hathaway’s Vice-Chairman and a distinguished beacon of rationality, wisdom, and multi-disciplinary thinking, is a voracious reader and occupies himself with books on history, science, biography, and psychology.

From Poor Charlie’s Almanack, a compilation of Munger’s ideas and “latticework of mental models”,

In my whole life, I have known no wise people (over a broad subject matter area) who didn’t read all the time–none, zero. You’d be amazed at how much Warren reads–and at how much I read. My children laugh at me. They think I’m a book with a couple of legs sticking out.

I am a biography nut myself. And I think when you’re trying to teach the great concepts that work, it helps to tie them into the lives and personalities of the people who developed them. I think you learn economics better if you make Adam Smith your friend. That sounds funny, making friends among the eminent dead, but if you go through life making friends with the eminent dead who had the right ideas, I think it will work better in life and work better in education. It’s way better than just being given the basic concepts.

Seneca on Learning from the Great Minds of the Past

'On the Shortness of Life' by Senaca (ISBN 0143036327) From the Roman Stoic philosopher Seneca’s 2,000-year-old discourse On the Shortness of Life: Life Is Long if You Know (trans. C.D.N. Costa,)

…if it is our wish, by greatness of mind, to pass beyond the narrow limits of human weakness, there is a great stretch of time through which we may roam. We may argue with Socrates, we may doubt with Carneades, find peace with Epicurus, overcome human nature with the Stoics, exceed it with the Cynics. … We may fairly say that they alone are engaged in the true duties of life who shall wish to have Zeno, Pythagoras, Democritus, and all the other high priests of liberal studies, and Aristotle and Theophrastus, as their most intimate friends every day. No one of these will be ‘not at home,’ no one of these will fail to have his visitor leave more happy and more devoted to himself than when he came, no one of these will allow anyone to leave him with empty hands; all mortals can meet with them by night or by day.

…No one of these will force you to die, but all will teach you how to die; no one of these will wear out your years, but each will add his own years to yours; conversations with no one of these will bring you peril, the friendship of none will endanger your life, the courting of none will tax your purse. From them you will take whatever you wish; it will be no fault of theirs if you do not draw the utmost that you can desire. What happiness, what a fair old age awaits him who has offered himself as a client to these! He will have friends from whom he may seek counsel on matters great and small, whom he may consult every day about himself, from whom he may hear truth without insult, praise without flattery, and after whose likeness he may fashion himself.

Seneca on Gaining Wisdom from the Distinguished

'Moral letters to Lucilius' by Seneca (ISBN 1536965537) On a related note, here is a passage from Seneca’s Moral Letters to Lucilius (Latin orig. Epistulae morales ad Lucilium):

For this reason, give over hoping that you can skim, by means of epitomes, the wisdom of distinguished men. Look into their wisdom as a whole; study it as a whole. They are working out a plan and weaving together, line upon line, a masterpiece, from which nothing can be taken away without injury to the whole. Examine the separate parts, if you like, provided you examine them as parts of the man himself. She is not a beautiful woman whose ankle or arm is praised, but she whose general appearance makes you forget to admire her single attributes.

Wondering what to read next?

  1. Treating Triumph and Disaster Just the Same // Book Summary of Pema Chödrön’s ‘The Wisdom of No Escape’
  2. What Are You So Afraid Of? // Summary of Susan Jeffers’s ‘Feel the Fear and Do It Anyway’
  3. How to … Change Your Life When Nothing Seems to be Going Your Way
  4. Do Self-Help Books Really Help?
  5. Our Vision of What Our Parents Achieved Influences Our Life Goals: The Psychic Contract

Filed Under: Leadership Reading, Mental Models, Sharpening Your Skills Tagged With: Books, Motivation, Philosophy, Success

The Spectacular Rise and Fall of Avon’s Andrea Jung // Book Summary of Deborrah Himsel’s ‘Beauty Queen’

July 26, 2016 By Nagesh Belludi Leave a Comment

When companies do well, their CEOs are often heralded as outstanding visionaries and brilliant innovators. In particular, when macroeconomic conditions are favorable, these CEOs are sheltered from scrutiny because the spoils of their success deflect attention from their leadership shortcomings (see my previous article on how success often conceals wickedness.) When the tide turns, however, the leadership deficiencies are exposed for all to see. The CEOs are the first to get the blame, even if they may not merit it.

Deborrah Himsel’s Beauty Queen offers an insightful tale of the spectacular rise to the top and the tumultuous fall from grace of Andrea Jung. Beauty Queen divides Jung’s tenure as the CEO of cosmetics company Avon from 1999 to 2012 into two halves: Jung led six consecutive years of double-digit growth initially and then presided over a series of operational missteps that led to her resignation. Alas, Avon has never since recovered—its numerous restructuring efforts have failed, and its strategic and financial performance has severely deteriorated.

The Rise of Andrea Jung and Avon (1999–2005)

'Beauty Queen: Inside the Reign of Avon's Andrea Jung' by Deborrah Himsel (ISBN 113727882X) Promoted at age 41, Andrea Jung brought glamour, charm, and personal style to her CEO’s role. She quickly reshaped Avon’s image and articulated a powerful purpose for the company. She injected energy into a decaying cosmetics brand and pushed Avon into new profitable markets in China, Russia, and other countries. When Jung became CEO, 60% of Avon’s sales were in the United States; by 2011, only 17% of sales were in the United States and 70% were in developing markets.

Jung’s revival of Avon’s fortune catapulted her fame; she became one of America’s most recognized chief executives. Fortune magazine named her one of the most powerful women in the world. Jack Welch recruited her to General Electric’s board of directors.

Beauty Queen attributes this initial success not only to Jung’s inherent strengths in marketing and branding, but also to her right-hand person Susan Kropf. Kropf was a brilliant operations person, who balanced Jung’s acute lack of skills in running the day-to-day operations of a global company.

The Fall of Andrea Jung and Avon (2005–2012)

Avon’s sales started to slow down in 2005. And, Susan Kropf’s exit in 2006 corresponded with the dawn of Avon’s misfortunes. Andrea Jung never replaced Kropf; Avon was left without a chief operating officer.

As Avon started to struggle, Jung’s inadequate operations experience became a serious liability. A streak of self-inflicted problems resulted in strategic and operational disasters that took a huge financial toll and resulted in a flight of Avon’s top talent. Jung failed to deal effectively with failures of computer systems in Brazil, inadequate inventory and supply-chain management, poor management of working capital, and a staggering bribery scandal in China.

Jung’s lack of expertise to deliver results went up against her bold projections about the business’s future. Straying from Avon’s door-to-door direct selling roots, Jung experimented with a direct-selling channel, but quickly abandoned her strategy of running Avon retail stores. Her attempts to start baby-goods and other new product lines foundered after just two years. Avon’s many acquisitions failed; a silver jewelry company (Silpada) that Jung bought for $650 million had to be sold back to the original owners for $85 million.

Avon never recovered from the blunders that Andrea Jung presided over

Avon Beauty Products After Jung’s several turnaround efforts had failed to take hold, she resigned in 2011. Her replacement, former Johnson & Johnson executive Sheri McCoy, has since struggled to turn the company around.

The bribery scandal in China impaired Avon. In 2014, Avon settled the case with the Justice Department and the SEC for $135 million. To boot, Avon not only spent $350 million on legal fees, but also lost ground in the burgeoning cosmetics market in China.

Avon’s market value fell from $21 billion (1-Mar-2004) at the height of Jung’s success to $1.1 billion (15-Jan-2016). The company’s stock price fell from $44.33 to $2.50.

Lessons from Andrea Jung’s Leadership Style at Avon

Some of the most instructive leadership lessons from Beauty Queen are,

  • “Studying the trajectory of the Avon CEO is a great way to learn leadership. Andrea’s career … offers invaluable lessons about finding the right balance between substance and style.”
  • “Her story is a cautionary tale, one that suggests the critical importance of being aware of your weaknesses and how they can sabotage you.”
  • Leaders should know when to go. “If Andrea had departed in 2008, she would have left with her reputation and halo fully intact … CEOs that are successful early on often err on the side of staying too long.” [See my previous article on why leaders better quit while they’re ahead.]
  • Companies should pair up their leaders with deputies who have complementary skills to offset the Achilles’ heels of the leaders.

Recommendation: Skim through the first six chapters of Beauty Queen for an informative quick read on Andrea Jung’s rise and fall at Avon. Thumb through the next five chapters for an uninteresting discussion of broad leadership lessons and action lists in dry PowerPoint style.

Wondering what to read next?

  1. Book Summary of Nicholas Carlson’s ‘Marissa Mayer and the Fight to Save Yahoo!’
  2. You Too Can (and Must) Become Effective // Summary of Peter Drucker’s The Effective Executive
  3. How to Manage Smart, Powerful Leaders // Book Summary of Jeswald Salacuse’s ‘Leading Leaders’
  4. Five Rules for Leadership Success // Summary of Dave Ulrich’s ‘The Leadership Code’
  5. Fear of Feedback: Won’t Give, Don’t Ask

Filed Under: Leadership Reading Tagged With: Books, Coaching, Feedback, Leadership, Leadership Lessons, Management, Personal Growth, Success, Winning on the Job

Lessons from Sam Walton: Learning from Failure

March 29, 2016 By Nagesh Belludi Leave a Comment

Sam Walton (1918–1992) experienced failures and setbacks. And, like all successful people, the iconic founder of Walmart and Sam’s Club prided himself on learning from those experiences.

Walton’s Initial Success … and Then, in a Heartbeat, Failure

By 1950, a 32-year-old Sam Walton had established himself as a successful retailer in Newport, Arkansas. In 1945, Walton had purchased a Ben Franklin variety store and set up a five-year personal goal to make it the most profitable variety store in the region. By 1950, Walton had a record $250,000 in sales and $30,000 to $40,000 in profit (some $2.5 million in sales and $300,000 to $400,000 in profits in today’s dollars.) His success had attracted a lot of attention.

Not only that, the young Walton family—Sam, his wife Helen, and four young children—had firmly established itself in Newport. Sam and Helen were very active in the community and had taken up prominent civic and church duties.

An innocuous legal oversight cost him this success. When he had signed the lease on the property rental for his Ben Franklin variety store in 1945, thanks to inexperience and excitement at becoming a merchant, Walton had agreed to give back the landlord 5% of sales. He later discovered this was the highest any retailer had paid for rental.

More significantly, Walton had also neglected to add a clause in his lease that would give him the option to renew the lease after five years. Therefore, in 1950, when the lease on Walton’s Ben Franklin store expired, his sneaky landlord knew there was nowhere else in town for Walton to relocate his store. The landlord refused to renew Walton’s lease at any price! The landlord bought Walton’s well-established store along with its fixtures and inventory and transferred the store to his son. Walton was devastated; he had no choice but to give up his successful store. In his best-selling autobiography Made in America, Walton recalled this as the lowest point of his business life:

I felt sick to my stomach. I couldn’t believe it was happening to me. It really was like a nightmare. I had built the best variety store in the whole region and worked hard in the community, done everything right, and now I was being kicked out of town. It didn’t seem fair. I blamed myself for ever getting suckered into such an awful lease, and I was furious at the landlord. Helen, just settling in with a brand-new family of four, was heartsick at the prospect of leaving Newport. But that’s what we were going to do.

Sam Walton Was Not One to Dwell on Disasters

All the hard work he had put in to build a successful store and the earning power he had established over five years had become worthless because of an innocuous mistake. Nevertheless, Walton didn’t let this disaster get him down.

I’ve never been one to dwell on reverses, and I didn’t do so then. It’s just a corny saying that you can make a positive out of most any negative if you work at it hard enough. I’ve always thought of problems as challenges, and this one wasn’t any different. I don’t know if that experience changed me or not. I know I read my leases a lot more carefully after that, and may be I because a little wary of just how tough the world can be. Also, it may have been about then that I began encouraging our eldest boy—six-year-old Bob—to become a lawyer. But I didn’t dwell on my disappointment. The challenge at hand was simple enough to figure out. I had to pick myself up and get on with it, do it all over again, only even better this time.

This Newport experience turned out to be a blessing in disguise for Walton. His family relocated to the relatively obscure Bentonville, Arkansas, for a brand-new start. Walton started over and established himself as a retailer again—only in even bigger and better ways. In 1962, Walton decided that the future of retailing lay in discounting. His strategy of buying low, selling at a discount, and making up for low margins by moving vast amounts of inventory, made Walmart the most successful retailer ever. From 1985 until his death in 1992, he was the richest man in the world.

Successful People Learn from Failure and Get On

'Sam Walton: Made In America' by Sam Walton (ISBN 0553562835) Walton’s was a typical entrepreneurial response to failure—successful people take risks, fail sometimes, but pick themselves up, ask what they can learn from the experience, and try again, even harder the next time.

On a related note, Bill Gates, the most successful entrepreneur of his generation, once said, “Success is a lousy teacher. It seduces smart people into thinking they can’t lose.”

Complement this lesson on failure with J.K. Rowling’s reflections on the benefits of failure in her famous 2008 commencement address at Harvard: “Failure meant a stripping away of the inessential. I stopped pretending to myself that I was anything other than what I was, and began to direct all my energy into finishing the only work that mattered to me…The knowledge that you have emerged wiser and stronger from setbacks means that you are, ever after, secure in your ability to survive.”

Wondering what to read next?

  1. How to Face Your Fear and Move Forward
  2. Fear of Failure is an Obstacle to Growth
  3. Success Conceals Wickedness
  4. Some Lessons Can Only Be Learned in the School of Life
  5. Resilience Through Rejection

Filed Under: Leadership Reading, Sharpening Your Skills Tagged With: Attitudes, Discipline, Entrepreneurs, Learning, Persistence, Personal Growth, Success

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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