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Ideas for Impact

Persuasion

Never Accept an Anecdote at Face Value

February 19, 2021 By Nagesh Belludi Leave a Comment

Human beings generally find anecdotes highly compelling. We’re not transformed as much by facts and statistics as we are by stories.

But anecdotes aren’t often objective. Anecdotes are uncontrolled individual observations—sometimes no more than one.

Reported experience is subjective. Our recollections are ever-changing, and they’re often amazingly imprecise. We often misrepresent events to agree with the audience—even embellish with made-up minutiae to render our stories more compelling.

And for that reason, anecdotes are usually the weakest form of evidence. Anecdotes are subject to a host of biases such as confirmation bias, generalization, and cherry-picking. Moreover, for every anecdote, an equal and contrary anecdote can be proffered.

Idea for Impact: Be deeply suspicious of anecdotes. Arguments that draw on anecdotal evidence to make broad generalizations are liable to be fallacious.

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Filed Under: Sharpening Your Skills Tagged With: Biases, Communication, Critical Thinking, Persuasion

Negotiating Without Giving In

February 1, 2021 By Nagesh Belludi Leave a Comment

Getting to Yes: Negotiating an Agreement Without Giving In (1981) by Roger Fisher et al. is a best-selling manual used in everything from marriage counseling to international negotiations.

Citing examples of all sorts of conflicts, the authors build the case that there’s a far greater chance of agreeable resolutions when parties aren’t bogged down in intractable positions. The tome helps highlight how the commerce of relationships is rarely ever simple and hardly ever so fair.

Behind opposed positions lie shared and compatible interests, as well as conflicting ones. We tend to assume that because the other side’s positions are opposed to ours, their interests must also be opposed. If we have an interest in defending ourselves, then they must want to attack us. If we have an interest in minimizing the rent, then their interest must be to maximize it. In many negotiations, however, a close examination of the underlying interests will reveal the existence of many more interests that are shared or compatible than ones that are opposed.

The book has its roots in the Harvard Negotiation Project. This interdisciplinary consortium started when Harvard realized that students from such faculties as law and business were ill-equipped to tackle conflicts effectively.

Negotiation Need Not Be a Zero-Sum Game

At its core, Getting to Yes focuses on what the authors call “principled negotiation”—it’s emphasizing what’s essential to you and why. In contrast, “position negotiation” is merely making demands and offering concessions until a compromise is reached. When you clarify why something is important to you and heed why things are essential to the other party, myriad solutions in your interests and theirs present themselves.

In traditional position-versus-position bargaining, the other must lose if you have to win and vice versa. With principled negotiation, you cultivate a supportive approach, “work side by side, and attack the problem, not each other.” Rather than stake out unwavering positions, you explore all possible “options for mutual gain” and present the other side with “yesable” propositions.

Separate the People from the Problem

To focus on underlying interests, the parties should try to get inside each other’s heads and consider the emotions involved—the desire for security or a fear of losing status, for example. “The ability to see the situation as the other side sees it, as difficult as that may be, is one of the most important skills a negotiator can possess.”

An illustrative anecdote cites President Nasser of Egypt being interviewed in 1970. His negotiating position was that Israel must pull its troops out “from every inch of Arab territory,” with no Arab obligation in return. The interviewer switches from positions to interests by prompting Nasser to consider what would happen to Prime Minister Golda Meir if she went on Israeli TV to reveal such a capitulation. Nasser bursts out laughing: “Oh, would she have trouble at home!” His compassion for Meir’s public perception transcends one of the most intractable geopolitical crises of our times.

Recommendation: The Best Little Book on Win-Win Negotiations

Must-read Getting to Yes (1981; reissued 2011.) It’ll change your general conception of negotiation by showing you how to benefit by seeing the world in terms of mutually beneficial transactions. This simple-but-practical guide to negotiations is full of useful tips on negotiating effectively without giving in or jeopardizing your relationship with the other party.

Any method of negotiation may be fairly judged by three criteria: It should produce a wise agreement if agreement is possible. It should be efficient. And it should improve or at least not damage the relationship between the parties.

Some of the book’s techniques seem naive, and the authors tend to oversimplify bargaining positions. Moreover, not all conflicts can be solved as discrete judgment-based conciliations without having one party benefit only at significant cost to the other. Nonetheless, Getting to Yes teaches helpful lessons on understanding oneself and others, compromising, and searching for “win-win-win” solutions.

Idea for Impact: To persuade, focus on fairness and mutual interest, not on insisting on bargaining positions and winning the contest of will.

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Filed Under: Effective Communication, Sharpening Your Skills Tagged With: Conversations, Negotiation, Persuasion

Tribalism Needs to Self-Destruct

January 20, 2021 By Nagesh Belludi Leave a Comment

Big Tech’s recent rush to repress provocative content has expanded the debate on free speech and the social-media algorithms’raw power to preside over how people see the world.

Democracy and free markets aren’t supposed to function this way. Overall, capitalism works because it typically rewards players for being right and penalizes players for being wrong. If you’re an investor and you’re wide of the mark about something, the market will penalize you.

That used to be valid with journalism too. Traditionally, if a mainstream news outlet got something wrong, it’d face disapproval, retractions, and embarrassment. If the outlet was wrong often enough, its circulation would shrink, and advertisers would drop.

Sadly, this feedback loop has gone. Our media consumption has become so segmented and tribal. For instance, Fox News could assert whatever it wants its audience to believe, and the market won’t punish it. Indeed, Fox News could even be rewarded with more significant viewership.

Tribal media consumption is especially manifest with social media because the platforms’business model is driven by tribe-segmentation, engagement, and clicks. Social media reward fanaticism, emotionalism, and hyperbole. There’s no natural self-regulating market apparatus any longer.

All told, tribalism and hyperpolarized filter bubbles have taken their toll. They’re contributing to society’s intellectual decay.

Idea for Impact: This isn’t as much a freedom-of-speech issue as it is a distribution issue. Yes, everyone should be free to express themselves without the interference of editors or other filters. But what does—and doesn’t—surface for consumption needs to be moderated. Gate-keeping must be done in a way that doesn’t devalue truth and ignore the counterevidence. Technology needs to pivot to help society break through the mental barriers of tribes.

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Filed Under: Managing People, News Analysis Tagged With: Conflict, Conversations, Conviction, Critical Thinking, Getting Along, Persuasion, Politics, Social Dynamics

You’ll Never Get a ‘Yes’ If You Never Ask

December 17, 2020 By Nagesh Belludi Leave a Comment


It never does any harm to ask for what you want

During a Q&A at Vanderbilt University in 2013, lifelong Billy Joel fan and piano player Michael Pollack plucked up the courage and stood up to ask his childhood idol a question.

Pollack, an 18-year-old freshman at Vanderbilt, asked to accompany Joel in a performance of “New York State of Mind,” Pollack’s favorite song: “I was very fortunate to play with Richie Cannata [Joel’s saxophone player] many times in New York City, and I was wondering if I could play it with you.”

With just a hint of hesitation, Joel said, “Okay.”

Joel gave a remarkable vocal performance to accompany Pollack’s piano skills. The crowd applauded.

“Remember that name,” Joel told the excited audience. “Guy’s got chops.”

An online video of the performance quickly went viral.

Stop Overthinking Every Simple (and Not so Simple) Request

Pollack took a risk and traded the possibility of embarrassment and rejection for a lifetime of memories and a huge payoff.

Before long, Pollack signed publishing deals and began collaborating with other musicians. After graduating from Vanderbilt, he wrote dozens of songs for celebrity musicians. This year, he achieved his first U.S. Top 40 radio #1 with Maroon 5’s “Memories.”

Idea for Impact: All it Takes is a Simple Ask

Most folks know that the key to getting what they want is merely asking for it. But they’re too wimpish to speak up.

Take a chance. A little bit of courage can open doors for you. Feel the fear and do it anyway.

Ask for what you want. You sometimes won’t get it, and often the rejection will be painful. But when this works, it works surprisingly well.

Try something today that has a small risk and a huge payoff.

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Filed Under: Mental Models Tagged With: Anxiety, Assertiveness, Attitudes, Fear, Negotiation, Persuasion, Risk, Social Skills

Don’t Cheat. Just Eat.

December 12, 2020 By Nagesh Belludi Leave a Comment

If you’re someone who likes to “cheat” over the holidays and indulge in calorie-rich festive treats, why think of food as yet another serving of shame?

Being out of shape isn’t a failure of character.

Guilt around food is not just pointless—it actually can be harmful. Distress can sabotage digestion. Research suggests that anxiety kicks your autonomic nervous system into high gear. The capacities of your digestive organs are subdued, and instead of metabolizing and assimilating your food, it’s processed less effectively. In other words, guilt—or any sort of negative self-judgment—can initiate stress signals and neurotransmitters. These hinder a healthy digestive response.

Eat whatever it is you want mindfully and let it make you happy. Indulging is part of what sets a holiday apart. As the Roman dramatist Terence counseled, “Everything in moderation” (to which the Irish playwright Oscar Wilde added, “… including moderation.”)

Also, stop “food policing” others.

Idea for Impact: Give Your Guilt a Holiday

Eat, drink, and be merry this holiday season. Yes, slackening up on your diet plan doesn’t feel great, but it doesn’t have to be a bad thing, either. However, labeling it “cheating” probably is. Your language matters!

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Couldn’t We Use a Little More Civility and Respect in Our Conversations?

December 9, 2020 By Nagesh Belludi Leave a Comment

The New York Times recently had an article about a Smith College-class that addresses America’s burgeoning addiction to contempt.

The power of mindful conversation to change minds

The lecturer, reproductive justice-activist Loretta J. Ross, is highlighting the ills of call-out culture. Her class challenges the proclivity to persecute every presumed infringement against morality and represent the victim as somebody intolerable to decent society.

Ross doesn’t believe people should be publicly shamed for accidentally misgendering a classmate, for sending a stupid tweet they now regret; or for, say, admitting they once liked a piece of pop culture now viewed in a different light, such as “The Cosby Show.”

What I’m really impatient with is calling people out for something they said when they were a teenager when they’re now 55. I mean, we all at some point did some unbelievably stupid stuff as teenagers, right?

Call-out culture has taken conversations that could have once been learning opportunities and turned them into mud wrestling. “It really does alienate people, and makes them fearful of speaking up.”

The antidote to that outrage cycle, Professor Ross believes, is “calling in.” Calling in is like calling out, but done privately and with respect. “It’s a call out done with love,” she said. That may mean simply sending someone a private message, or even ringing them on the telephone to discuss the matter, or simply taking a breath before commenting, screen-shotting or demanding one “do better” without explaining how.

Calling out assumes the worst. Calling in involves conversation, compassion and context. It doesn’t mean a person should ignore harm, slight or damage, but nor should she, he or they exaggerate it. “Every time somebody disagrees with me it’s not ‘verbal violence.'”

Debate the issues, Avoid gratuitous name-calling

The recent election has underscored that we continue to be a deeply divided nation. Americans are ever more passionate about their beliefs and committed to their causes. Ideological affiliation is increasingly a matter of tribal identity. Presenting facts can sometimes backfire. In the narrow-minded pursuit of “goodness,” our society has manifested a disgraceful habit of dismissing people with differing attitudes as less than human, “deplorable,” and not worth consideration.

Differences of opinion are natural and healthy facets of any community. The various issues that we face are complicated, affecting different people in different ways. We must be able to express and accept our differences with civility.

  • Listen to the other in interpersonal confrontations. Put yourself in the other’s shoes and mull over a perspective you hadn’t considered previously. There may be a well-founded concern that you weren’t aware of, and you could soften your position and, perhaps, lead you to different conclusions.
  • Don’t approach debates as “take no prisoners” battles. Build bridges with your ideological opponents. If you never earnestly consider others’ opinions, your mind will shrink and become its own little echo chamber.

Idea for Impact: You can’t change minds by damning your opponents

Be civil and respectful of others’ views. As President Obama has reminded, the world is “messy” and full of “ambiguities,” and “if all you’re doing is casting stones, you’re probably not going to get that far.”

Before trying to change others’ minds, consider how difficult it is to change your own.

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Saying is Believing: Why People Are Reluctant to Change an Expressed Opinion

November 30, 2020 By Nagesh Belludi Leave a Comment

Politicians shift their views shamelessly with the winds of opportunism. To their defense, they must choose to stand up for what they believe or risk political capital.

Most politicians believe in one thing—winning elections and latching on to power. Seems they’ll say anything that can get them in the office and stay there. Like when, during the 2004 presidential elections, Democratic nominee John Kerry famously proclaimed, “I actually did vote for the $87 billion before I voted against” funding to rebuild Iraq.

Politicians Will Often Flip-flop to Maximize Their Popularity

Well, that’s the nature of the beast. Politicians enter politics for ideological reasons but must readily sell their souls to prolong their political careers. Politicians never seem to be willing to say, “I was wrong” or “Upon mature reflection, I’ve changed my mind on such and such.”

But what about the rest of us? It seems that, unlike the politicians, we’re shamed relatively easily when we change our mind and adjust our approach. Admitting we’ve made a mistake is too threatening to our sense of self. We end up over-compensating by denying fault and refusing ownership of our own mistakes, thereby protecting our self-image.

There’s evidence that suggests that saying is believing. Making a known pronouncement strengthens our commitment to that point of view. By committing ourselves openly to our present opinions, we may be hardening ourselves to future information that would otherwise change our minds.

The ‘Saying-Is-Believing’ Effect

According to Robert Cialdini’s Influence: The Psychology of Persuasion (2006,) social psychologists have shown that openly committing to an opinion makes you less willing to change your mind.

Cialdini cites an experiment by social psychologists in which three sets of students were shown a group of lines. One set of students was asked to write down estimates of the lines’ length and turn their estimates to the experimenter. The second set was asked to write down their estimates on a Magic Pad and then wipe out their estimates before anyone else could see them. The third set of students didn’t write down their estimates at all. After the students were shown new evidence that suggested that their initial estimates were wrong,

The students who had never written down their first choices were least loyal to those choices. … By far, it was the students who had publicly recorded their initial positions who most resolutely refused to shift from those positions later. Public commitment had hardened them into the most stubborn of all.

Publicly committing to an answer makes people less receptive to information suggesting they were wrong

Yup, the act of publicly documenting your opinion enforces the feeling of others knowing what your opinion was. This produces fear of being judged.

The hard part about admitting you’re wrong is, well, admitting you’re wrong. This may induce you to refuse to accept new ideas.

The American economist Paul Krugman has remarked on the “epidemic of infallibility,”

Just to be clear, everyone makes mistakes. Nobody is perfect. When you’re committed to a fundamentally false narrative, facing up to facts becomes an act of political disloyalty. What’s going on with Mr. Trump and his inner circle seems to have less to do with ideology than with fragile egos. To admit having been wrong about anything, they seem to imagine, would brand them as losers and make them look small. In reality, of course, the inability to engage in reflection and self-criticism is the mark of a tiny, shriveled soul.

Idea for Impact: Changing Your Mind is Actually a Good Thing

Changing your mind based on new information isn’t bad. It’s something to be encouraged. As the Transcendentalist essayist Ralph Waldo Emerson wrote, “A foolish consistency is the hobgoblin of little minds.”

In our vigilant, hypercritical, and judgmental society, the problem isn’t with people voicing and documenting their opinions (particularly on social media) but with people not being OK with someone changing theirs.

A professed commitment shouldn’t cause reluctance to change your opinion.

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The Political Genius of Abraham Lincoln // Book Summary of ‘Team of Rivals’

October 5, 2020 By Nagesh Belludi Leave a Comment

Abraham Lincoln is one of history’s most admired leaders. There’s no better rendering of his leadership approach than historian Doris Kearns Goodwin’s fascinating Team of Rivals: The Political Genius of Abraham Lincoln (2005.)

In this Pulitzer Prize-winning work, Goodwin chronicles Lincoln’s early life and his surprising rise to the top of the political world. However, Goodwin’s focus is on Lincoln’s presidency.

President Barack Obama, who never shies away from comparisons to Lincoln, was so impressed with the book that he famously created his own “team of rivals”—a cabinet with Joe Biden, Hillary Clinton, and Tom Vilsack.

Lincoln was a genius for putting his political foes in his cabinet

After Lincoln was elected president in 1860, he knew that people doubted his ability. The country couldn’t be in worse straits. Nonetheless, he was determined to bring together a team of the absolute best people, lead the nation through the Civil War, and put an end to slavery.

And he did precisely that—no matter that those people held very different views or even disliked him personally. Three of Lincoln’s prominent cabinet members were better-known political foes who had campaigned against him in the 1860 election: Attorney General Edward Bates, Secretary of the Treasury Salmon P. Chase (he never stopped scheming politically against Lincoln,) and Secretary of State William H. Seward. Contrasting his three rivals, Lincoln had served only briefly in elected office—and he had steered clear of committing himself on slavery apart from asserting that America could not persist under the circumstances.

Lincoln’s political genius revealed through his extraordinary array of personal qualities that enabled him to form friendships with men who had previously opposed him; to repair injured feelings that, left untended, might have escalated into permanent hostility; to assume responsibility for the failures of subordinates; to share credit with ease; and to learn from mistakes. He possessed an acute understanding of the sources of power inherent in the presidency, an unparalleled ability to keep his governing coalition intact, a tough-minded appreciation of the need to protect his presidential prerogatives, and a masterful sense of timing.

Goodwin explains how Lincoln won people over and mobilized them in the face of their disparate abilities, personalities, and motivations. Lincoln created the micro-coalitions necessary to pursue his overall strategy.

Having risen to power with fewer privileges than any of his rivals, Lincoln was more accustomed to rely upon himself to shape events. … Seward, Chase, Bates—they were indeed strong men. But in the end, it was the prairie lawyer from Springfield who would emerge as the strongest of them all.

Conflict and inclusion of others’ perspectives can make the sum greater than the parts

Lincoln’s unusual combination of forgiving human spirit and sharp political instincts converted his enemies into (mostly) loyal friends and advisers.

Team of Rivals emphasizes Lincoln’s tactics and small, incremental decisions in aid of his larger purpose. Lincoln understood that the leader’s fundamental responsibility is to procure the support needed to unleash ideas and move them forward.

Goodwin captures Lincoln’s vulnerabilities, patience, intelligence, and fantastic will. Goodwin writes, “Good leadership requires you to surround yourself with people of diverse perspectives who can disagree with you without fear of retaliation.” A good leader takes the time to understand all sides of the issue and embrace alternative perspectives.

Lincoln’s mastery of men molded the most significant presidency in the nation’s history

To Goodwin, Lincoln was a political genius who picked the talent he needed, welcomed dissent, listened to his opponents, sought common ground, and piloted tough choices.

“Once a president gets to the White House, the only audience that is left that really matters is history.” Lincoln understood that leadership isn’t about being right, but doing the right thing. This is particularly obvious in how Goodwin describes Lincoln’s determined course of action on slavery.

Team of Rivals states that Lincoln was not an abolitionist by any means, but it’s clear that, in his heart, he was against slavery. After all, slavery was protected by the constitution. But Lincoln gained a better understanding and insight as the years went by. “Life was to him a school.”

Lincoln agreed with the abolitionists that slavery was “a moral, a social and a political wrong,” his plan to free the slaves divided his cabinet. He had always made it clear that preserving the Union trumped all other goals. He became increasingly aware of the need for the Union to embrace the end of the institution of slavery without creating further discord within his own administration and in a fractured state.

Lincoln’s political genius was not simply his ability to gather the best men of the country around him, but to impress upon them his own purpose, perception and resolution at every juncture.

For months, Lincoln let his cabinet deliberate about if—and when—slavery should be abolished. In the end, he conclusively made up his mind to issue his historic Emancipation Proclamation. He gathered his cabinet and told them that he no longer needed their inputs on the pivotal issue—but he would listen to their ideas about how best to implement his decision and its timing. When one cabinet member urged Lincoln to wait for a triumph on the field to issue the proclamation, Lincoln took his counsel.

The desultory talk abruptly ended when Lincoln took the floor and announced he had called them together in order to read the preliminary draft of an emancipation proclamation. He understood the ‘differences in the Cabinet on the slavery question’ and welcomed their suggestions after they heard what he had to say; but he wanted them to know that he ‘had resolved upon this step, and had not called them together to ask their advice.’ … His draft proclamation set January 1, 1863, little more than five months away, as the date on which all slaves within states still in rebellion against the Union would be declared free, ‘thenceforward, and forever.’ … The proclamation was shocking in scope. In a single stroke, it superseded legislation on slavery and property rights that had guided policy in eleven states for nearly three quarters of a century. … The cabinet listened in silence … The members were startled by the boldness of Lincoln’s proclamation.

‘Team of Rivals’ is one of the great leadership books

Goodwin’s chunky (750+ pages plus references) book is a serious commitment. The first third of the book is bogged down by particulars of the lives of Lincoln and his three “rivals” in local and regional politics. But these sections are worth plodding through because the backstories paint a richer picture of the personalities, their intentions and motivations, and how they evolved over time.

All four studied law, became distinguished orators, entered politics, and opposed the spread of slavery. Their upward climb was one followed by many thousands who left the small towns of their birth to seek opportunity and the adventure in the rapidly growing cities of a dynamic, expanding America.

Just as a hologram is created through the interference of light from separate sources, so the lives and impressions of those who companioned Lincoln give us a clearer and more dimensional picture of the president himself. Lincoln’s barren childhood, his lack of schooling, his relationships with male friends, his complicated marriage, the nature of his ambition, and his ruminations about death can be analyzed more clearly when he is placed side by side with his three contemporaries.

Russian novelist Leo Tolstoy called Lincoln, “so great he overshadows all other national heroes.” In the closing pages of Team of Rivals, Goodwin quotes Tolstoy (mentioned by Count S. Stakelberg per New York World on February 7, 1909):

Lincoln’s supremacy expresses itself altogether in his peculiar moral power and in the greatness of his character. … We are still too near to his greatness, but after a few centuries more our posterity will find him considerably bigger than we do. His genius is still too strong and too powerful for the common understanding, just as the sun is too hot when its light beams directly on us.

Recommendation: ‘Team of Rivals’ is a Necessary Read

Goodwin’s Team of Rivals: The Political Genius of Abraham Lincoln (2005) is a fascinating account of how President Abraham Lincoln held the Union together through the civil war, partially by bringing his political rivals into his cabinet and persuading them to work together. Particularly poignant is Goodwin’s characterization of Lincoln as the stoic head of a family afflicted by death and depression.

What makes Team of Rivals such a rich experience is Goodwin’s powerful lessons on bridging differences of opinion and using diverse perspectives to lead more effectively. These themes on leadership are very relevant outside the historical context.

Complement with Steven Spielberg’s remarkable Lincoln (2012,) which was inspired by Team of Rivals. Actor Daniel Day-Lewis won his third Best Actor Oscar for his masterful portrayal of Lincoln.

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How to Create Emotional Connections with Your Customers

September 21, 2020 By Nagesh Belludi Leave a Comment

Consumers are shifting towards memorable experiences over material objects that bring happiness and well-being. Experiential consumption is increasing—the global spending on travel, leisure, and food service is estimated to grow from $5.8 trillion in 2016 to $8.0 trillion by 2030.

Businesses are responding by offering indulgences (think Apple products,) enhancing shopping experience (ordering and carrying-out Domino’s Pizza,) and creating more intimate experiences (Mastercard’s Priceless campaign) for consumers.

One particularly edifying case study is Unilever’s Persil brand of laundry detergents (Unilever licenses this brand from Henkel in many countries.) As part of the “Dirt is good” campaign, Persil’s sentimental adverts that remind “learn to be a kid” (clip,) “climb a tree, break a leg … that’s part of life” (clip,) and “dirt makes us equal” (clip) have attempted to connect with consumers emotionally.

Persil bucked the longstanding ritual of creating dull adverts for its dull products (cheery moms grabbing washing baskets and fragrant flowers and butterflies rising from the clean laundry.) Persil doesn’t focus on the detergent’s stain-busting attributes. Instead, Persil’s campaign signals that children must feel free to experience the world around them regardless of the impact on their clothes. One prominent advert (clip) presented a cheerless robot who slowly transforms into a child while playing in the open air and splashing around in a muddy pool during a rainstorm: “Every child has the right to be a child. Dirt is good.”

Even the UNICEF commended Unilever for “creating awareness of children’s right to play, the right to express themselves—in short, the right to be a child! It encourages parents to see the value of exploration, play, activity and exercise as critical to children’s development and important for full and healthy lives, even if it means that children get dirty in the process.”

Idea for Impact: Enhance how your customers see and feel the benefits of your products and services. Promote an emotional connection between products and customers.

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Moderate Politics is the Most Sensible Way Forward

September 17, 2020 By Nagesh Belludi Leave a Comment

A sharp observation on political extremism in this 1987 TV ad by comedian John Cleese for the Social Democratic Party-Liberal Party Alliance (1981–88) in the United Kingdom:

Extremism has its advantages … the biggest advantage of extremism is that it makes you feel good because it provides you with enemies. The great thing about having enemies is that you can pretend that all the badness in the whole world is in your enemies, and all the goodness in the whole world is in you. If you have a lot of anger and resentment in you anyway, and you, therefore, enjoy abusing people, then you can pretend that you’re only doing it because these enemies of yours are such very bad persons and that if it wasn’t for them, you’d actually be good-natured and courteous and rational all the time.

I don’t belong to a political party, and I don’t think I’ll ever join one. Partisan talking points irritate me no end. I’ll watch the upcoming debates, though, because I’ll find all the onstage mudslinging and the impulsive provocations very entertaining.

In politics, everyone tries to push emotional buttons. Few seem to talk about an evidence-based attitude for making decisions and allocating society’s resources where they’ll make the most impact.

Besides, the media today have made the exchange of ideas particularly charged and increasingly polarized. The only way to be heeded to in a screaming vortex is to scream louder and resort to premeditated ad hominum.

Idea for Impact: Wisdom doesn’t reside solely on one side of the center. I am partial to those moderates whose political stance often varies with the issue. Contrary to popular perception, they aren’t tuned-out or ill-informed. Instead, they’re disposed to see both sides of the complex problems, disregard the left and the right’s excessively ideological positions, and seek the middle ground.

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  2. How to Gain Empathic Insight during a Conflict
  3. The Problem of Living Inside Echo Chambers
  4. Presenting Facts Can Sometimes Backfire
  5. Don’t Ignore the Counterevidence

Filed Under: Managing People, Mental Models Tagged With: Conflict, Critical Thinking, Getting Along, Persuasion, Politics, Thinking Tools, Thought Process

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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Strategic design consultant Dave Gray manual on addressing complex challenges by recognizing ignorance, seeking understanding, and creating positive change.

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Unless otherwise stated in the individual document, the works above are © Nagesh Belludi under a Creative Commons BY-NC-ND license. You may quote, copy and share them freely, as long as you link back to RightAttitudes.com, don't make money with them, and don't modify the content. Enjoy!