Right Attitudes

Ideas for Impact

Inspirational Quotations #828

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For good and evil in our actions meet; wicked is not much worse than indiscreet.
—John Donne (English Poet, Cleric)

When we start deceiving ourselves into thinking not that we want something or need something, not that it is a pragmatic necessity for us to have it, but that it is a moral imperative that we have it, then is when we join the fashionable madmen, and then is when the thin whine of hysteria is heard in the land, and then is when we are in bad trouble.
—Joan Didion (American Essayist, Novelist, Memoirist)

If a man be self-controlled, truthful, wise, and resolute, is there aught that can stay out of reach of such a man?
—The Panchatantra (Indian Collection of Fables)

Charlie Munger says that he wants to shoot fish in a barrel, but only after all the water has been let out…. When I look at the people that I would normally think of as very good investors, basically, those folks are really good investors but they aren’t fishing where the fish are. And it doesn’t matter how good of a fisherman you are if you’re not fishing where the fish are.
—Mohnish Pabrai (Indian-American Investor, Philanthropist)

Let nothing be done in your life, which will cause you fear if it becomes known to your neighbor.
—Epicurus (Greek Philosopher)

Power should be reserved for weightlifting and boats, and leadership really involves responsibility.
—Herb Kelleher (American Entrepreneur)

The tongue can conceal the truth, but the eyes never! You’re asked an unexpected question, you don’t even flinch, it takes just a second to get yourself under control, you know just what you have to say to hide the truth, and you speak very convincingly, and nothing in your face twitches to give you away. But the truth, alas, has been disturbed by the question, and it rises up from the depths of your soul to flicker in your eyes and all is lost.
—Mikhail Bulgakov (Russian Novelist, Dramatist)

To get into the best society nowadays, one has either to feed people, amuse people, or shock people
—Oscar Wilde (Irish Poet)

The person who lives by hope will die by despair.
—Italian Proverb

What’s true is that everyone is uncomfortable with expressing anger and being critical. Anger and criticism generates rejection. And everyone hates rejection.
—Warren Farrell (American Educator, Activist)

We consume our tomorrows fretting about our yesterdays.
—Persius (Roman Poet)

Never Give a Boring Presentation Again

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When speaking to an audience, clarity and conciseness are critical.

Even the most exciting content can become meaningless if your audience can’t absorb your message.

When preparing a speech, begin at the end

Ask yourself, “If my audience can remember only three points from my presentation, what do I want them to remember?” Distill your message into three six-word bumper stickers. Frame your presentation around those three core messages.

If you’re addressing an audience that you aren’t familiar with, ask the organizers for the names of a half dozen people who will be in the audience. Contact them and find out about their backgrounds and their expectations for your presentation.

Don’t assume that ‘easy to understand’ could be interpreted as ‘too simple.’

Engage your audience effectively by quickly introducing your messages, perhaps with an interesting story or anecdote. Explain why you care your messages so deeply, and convince your audience members that they should, too.

Being short and snappy also helps you finish promptly and show respect for your audience’s schedules.

Idea for Impact: Don’t try to cover too much ground

A great speaker is made not by what they say but by what they choose not to say. Be clear on the purpose of your presentation and let that govern what content you include or exclude.

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  4. How to … Make a Memorable Elevator Speech
  5. Jargon Has Its Place in Business Communication

Never Enough

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In Enough: True Measures of Money, Business, and Life (2008,) mutual fund pioneer John C. Bogle puts emphasis on the virtue of contentment:

At a party given by a billionaire on Shelter Island, Kurt Vonnegut informs his pal, Joseph Heller, that their host, a hedge fund manager, had made more money in a single day than Heller had earned from his wildly popular novel Catch-22 over its whole history. Heller responds, “Yes, but I have something he will never have … enough.”

Enough. I was stunned by the simple eloquence of that word—stunned for two reasons: first, because I have been given so much in my own life and, second, because Joseph Heller couldn’t have been more accurate. For a critical element of our society, including many of the wealthiest and most powerful among us, there seems to be no limit today on what enough entails …

We chase the false rabbits of success; we too often bow down at the altar of the transitory and finally meaningless and fail to cherish what is beyond calculation, indeed eternal. That message, I think, is what Joseph Heller captured in that powerful single word, enough.

American entrepreneur Seth Godin describes the never-ending ratchet of consumption:

It used to be that a well-tended lawn of 50 by 100 feet was wasteful indeed. Today, it’s in the by-laws of the local housing association. You could impress the neighbors with a new Cadillac, now you not only need a Tesla, but you need a new Tesla. And you could show off by flying first class, but then you needed to charter a plane, then charter a jet, then charter a bigger jet, then buy a fractional share, then own the whole thing, then get a bigger one and on and on.

Conspicuous consumption is not absolute, it’s relative.

It’s sort of a selfish potlatch, in which each person seeks to demonstrate status, at whatever the personal or societal cost, by out-consuming the others.

It’s a lousy game, because if you lose, you lose, and if you win, you also lose.

The only way to do well is to refuse to play.

In times of yore, the Roman stoic philosopher Seneca the Younger counseled about the excesses of desire in his Ad Lucilium epistulae morales (Moral Letters to Lucilius; tr. Richard M. Gummere; 1917):

It is not the man who has too little, but the man who craves more, that is poor. What does it matter how much a man has laid up in his safe, or in his warehouse, how large are his flocks and how fat his dividends, if he covets his neighbour’s property, and reckons, not his past gains, but his hopes of gains to come? Do you ask what is the proper limit to wealth? It is, first, to have what is necessary, and, second, to have what is enough.

Our consumerist society encourages us not to be grateful for what we have.

Consumerism encompasses dissatisfaction—if people are happy with what they’ve got, then they are less concerned about getting more.

Idea for Impact: Why is more and more always better if it can never be enough?

Wondering what to read next?

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  3. How Ads Turn Us into Dreamers
  4. Surprising Secrets of America’s Wealthy // Book Summary of ‘The Millionaire Next Door’
  5. Why I’m Frugal

Inspirational Quotations #827

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Choose rather to want less, than to have more.
—Thomas a Kempis (German Religious Writer)

When you’re the victim of the behavior, it’s black and white; when you’re the perpetrator, there are a million shades of gray.
—Laura Schlessinger (American Broadcaster)

At every word a reputation dies.
—Alexander Pope (English Poet)

One seeks to make the loved one entirely happy, or, if that cannot be, entirely wretched.
—Jean de La Bruyere (French Author)

It is the individual’s task to differentiate himself from all the others and stand on his own feet. All collective identities… interfere with the fulfillment of this task. Such collective identities are crutches for the lame, shields for the timid, beds for the lazy, nurseries for the irresponsible….
—Carl Gustav Jung (Swiss Psychologist)

Reading is not just about the content of the text. It’s allocating quiet time / space to think and reflect on the issues raised by the text.
—Ben Casnocha (American Entrepreneur, Investor)

Character, in the long run, is the decisive factor in the life of an individual and of nations alike.
—Theodore Roosevelt (American Head of State)

We still have it in our power to rise above the fears, imagined and real, and to shoulder the great burdens which destiny has placed upon us, not for our country alone, but for the benefit of all the world. That is the only destiny worthy of America.
—Helen Keller (American Author)

If there is a single goal for all civilization, it does not mean that all shall speak a common tongue or profess a common creed, or that all shall live under a single government, or all shall follow an unchanging pattern in customs and manners. The unity of civilization is not to be sought in uniformity but in harmony. Every great culture is due to the blending of peoples of different ideals and temperaments. Egypt and Babylon, India and China, Greece and Rome, testify to this truth. Today the circle of those who participate in the cultural synthesis has become wider and includes practically the whole world. The faith of the future is in co-operation and not identification, in accommodation to fellowmen and not imitation of them, in toleration and not absolutism.
—Sarvepalli Radhakrishnan (Indian Philosopher, Political Leader)

You can jail a Revolutionary, but you can’t jail the Revolution.
—Huey P. Newton (American Political Activist)

Better Than Brainstorming

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Most brainstorming sessions suck. Facilitators aren’t often skilled enough to direct the creative process and overcome interpersonal and intrapersonal barriers to idea-generation. Participants are not as organized as they need to be. One or two “meeting-hogs,” who lack self-awareness and self-control, dominate the conversations with their pet ideas and shut everyone else down. And then there’s groupthink and self-censorship based on responses to earlier suggestions by others. Consequently, bold ideas seldom survive a group discussion.

If you want to buck the odds, try “brainwriting” instead of brainstorming.

In its simplest form, brainwriting has the participants quietly reflect upon an open-ended prompt of appropriate scope, for example, “how could we improve our design process,” and write down their ideas. A group leader can organize the responses by combining identical ideas, grouping thematically-related ideas, and posting them on a wall for the group to appraise them further. Then, the participants vote on their favorites, and the top ‘n’ number of ideas or priorities are identified for future discussion and exploration.

Idea for Impact: Teams Don’t Think—Individuals Do

In essence, brainwriting isolates idea generation from the instantaneous discussion and evaluation that can hamper the creative process.

Brainwriting, when followed by discussion, combines the benefits of both individual and group creativity. Studies have repeatedly shown that people think of more new—and practical—ideas on their own than they do in a group.

In my experience, this creative thinking process is inclusionary, engaging, time-effective, non-judgmental, and mostly free from pressures to conform to others’ ideas. Brainwriting is particularly useful with a group of people who are reserved and would be unlikely to offer many ideas in an open group session.

Wondering what to read next?

  1. Empower Your Problem-Solving with the Initial Hypothesis Method
  2. How to Stimulate Group Creativity // Book Summary of Edward de Bono’s ‘Six Thinking Hats’
  3. Why Group Brainstorming Falls Short on Creativity and How to Improve It
  4. After Action Reviews: The Heartbeat of Every Learning Organization
  5. Creativity by Imitation: How to Steal Others’ Ideas and Innovate

What You Learn from Failure

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One common theme among people who cope particularly effectively with failure is their ability to acknowledge the failure, put it in perspective, and seek causes, not blame. As the Dalai Lama XIV writes in The Dalai Lama’s Little Book of Inner Peace (2009,)

If a misfortune has already occurred, it is best not to worry about it, so we do not add fuel to the problem. Don’t ally yourself with past events by lingering on them and exaggerating them. Let the past take care of itself, and transport yourself to the present while taking whatever measures are necessary to ensure that such a misfortune never occurs again, now or in the future.

American investor and superstar hedge-fund manager Ray Dalio writes in his very instructive Principles: Life and Work (2017,)

I learned that everyone makes mistakes and has weaknesses and that one of the most important things that differentiates people is their approach to handling them. I learned that there is an incredible beauty to mistakes, because embedded in each mistake is a puzzle, and a gem that I could get if I solved it, i.e., a principle that I could use to reduce my mistakes in the future. I learned that each mistake was probably a reflection of something that I was (or others were) doing wrong, so if I could figure out what that was, I could learn how to be more effective. I learned that wrestling with my problems, mistakes, and weaknesses was the training that strengthened me. Also, I learned that it was the pain of this wrestling that made me and those around me appreciate our successes.

In short, I learned that being totally truthful, especially about mistakes and weaknesses, led to a rapid rate of improvement.

Much is written about the notion of failures as gifts, but the key to dealing with failures is to attribute those failures to weaknesses in a thought process, not to personal flaws. Failures expose a weakness in your underlying process, which you can now fix. Fine-tune your tactics until you find out what doeswork. Dalio instructs,

When a problem occurs, conduct the discussion at two levels: 1) the machine level (why that outcome was produced) and 2) the case-at-hand level (what to do about it.)

Idea for Impact: Don’t rationalize failures and magnify them in your mind. Fix them. Then, reflect on what they teach about what didn’t work. Inquire, “What was missing?” rather than “What went wrong?” The latter results in finger-pointing. The former opens up possibilities and results in personal growth.

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Inspirational Quotations #826

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Man is a marvelous curiosity … he thinks he is the Creator’s pet … he even believes the Creator loves him; has a passion for him; sits up nights to admire him; yes, and watch over him and keep him out of trouble. He prays to him and thinks He listens. Isn’t it a quaint idea?
—Robert G. Ingersoll (American Lawyer, Orator, Agnostic)

You think your pain and your heartbreak are unprecedented in the history of the world, but then you read.
—James Baldwin (American Novelist, Social Critic)

We must welcome the future, remembering that soon it will be the past; and we must respect the past, knowing that once it was all that was humanly possible.
—George Santayana (Spanish-American Poet, Philosopher)

Work spares us from three great evils: boredom, vice and need.
—Voltaire (French Philosopher, Author)

Man needs his difficulties because they are necessary to enjoy success.
—A. P. J. Abdul Kalam (Indian Head of State, Scientist)

Great political questions stir the deepest nature of one-half the nation, but they pass far above and over the heads of the other half.
—Wendell Phillips (American Abolitionist)

More than anything else, I believe it’s our decisions, not the conditions of our lives, that determine our destiny.
—Tony Robbins (American Self-Help Author)

To flatter and follow others, without being flattered and followed in turn, is but a state of half enjoyment.
—Jane Austen (English Novelist)

History cannot give us a program for the future, but it can give us a fuller understanding of ourselves, and of our common humanity, so that we can better face the future.
—Robert Penn Warren (American Novelist, Poet)

I am beginning to learn that it is the sweet, simple things of life which are the real ones after all.
—Laura Ingalls Wilder (American Author of Children’s Novels)

The painter constructs, the photographer discloses.
—Susan Sontag (American Writer, Philosopher)

The last three or four reps is what makes the muscle grow. This area of pain divides the champion from someone else who is not a champion. That’s what most people lack, having the guts to go on and just say they’ll go through the pain no matter what happens.
—Arnold Schwarzenegger (Austrian-American Actor, Politician)

The virtuous (when injured) grieve not so much for their own pain as for the loss of happiness incurred by their injurers.
—The Jataka Tales (Genre of Buddhist Literature)

Great Leaders Focus on the WHY and the WHAT—Not the How

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The most effective leaders provide their employees with a heartfelt portrayal of the WHY, a precise description of the WHAT, and freedom on the HOW.

The WHY encompasses a vision in a way that matters to people. As Howard Schultz, the Starbucks tycoon once said, “People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.”

The British-American organizational consultant Simon Sinek‘s passable Start with Why: How Great Leaders Inspire Everyone to Take Action (2009; a good summary) identifies the difference between “giving direction and giving directions.” Great leaders, he explains, motivate with the WHY, a deep-rooted purpose, before defining the WHAT, the product or service, or the HOW, the process.

The latter, the HOW, is to be deprioritized—effective leaders leave it to their employees to figure out.

In contrast, ineffective leaders provide specificity around HOW to complete a task but fail to share the big picture, the WHY.

Don’t live in the weeds. Have faith in the ingenuity of your employees. Give much latitude in how they do things.

Idea for Impact: Define the job. Explain the responsibility. Equip your people with the tools and skills they’ll need. Establish expectations. Identify the standards. That’s the essence of delegation.

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  4. How to Manage Smart, Powerful Leaders // Book Summary of Jeswald Salacuse’s ‘Leading Leaders’
  5. How Can a Manager Get Important Things Done?

Inspirational Mess, Creative Clutter

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Biographer Roland Penrose (1900–84) writes in Picasso: His Life and Work (1958,)

Disorder was to Picasso a happier breeding ground for ideas than the perfection of a tidy room in which nothing upset the equilibrium by being out of place.

Once when visiting Picasso at his flat in the rue la Boétie, I noticed that a large Renoir hanging over the fireplace was crooked. “It’s better like that,” he said. “If you want to kill a picture, all you have to do is to hang it beautifully on a nail and soon you will see nothing of it but the frame. When it’s out of place you see it better.”

Studies suggest that, for some people, messiness can boost creativity by spurring inspiration flow and helping them explore different avenues. One researcher explained, “Disorderly environments seem to inspire breaking free of tradition, which can produce fresh insights.”

But don’t use this concept as a crutch to defend your clutter.

Wondering what to read next?

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  3. Question the Now, Imagine the Next
  4. Van Gogh Didn’t Just Copy—He Reinvented
  5. Invention is Refined Theft

Inspirational Quotations #825

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It’s never too late—never too late to start over, never too late to be happy.
—Jane Fonda (American Actress)

An investment in knowledge always pays the best interest. Learning is to the Studious, and Riches to the Careful. If a man empties his purse into his head, no man can take it away from him.
—John C. Bogle (American Mutual Fund Pioneer)

Informed decision-making comes from a long tradition of guessing and then blaming others for inadequate results.
—Scott Adams (American Cartoonist)

Art is not a study of positive reality, it is the seeking for ideal truth.
—George Sand (French Novelist, Dramatist)

Our notions of happiness entrap us. We forget that they are just ideas. Our idea of happiness can prevent us from actually being happy. We fail to see the opportunity for joy that is right in front of us when we are caught in a belief that happiness should take a particular form.
—Thich Nhat Hanh (Vietnamese Buddhist Religious Leader)

I have already settled it for myself, so flattery and criticism go down the same drain and I am quite free.
—Georgia O’Keeffe (American Painter)

We forget: In life, it doesn’t matter what happens to you or where you came from. It matters what you do with what happens and what you’ve been given.
—Ryan Holiday (American Author)

The shortest route often has the steepest hills.
—Caroline Schoeder (American Aphorist)

The first time you marry for love, the second for money, and the third for companionship.
—Jacqueline Kennedy Onassis (American First Lady)

It is sadder to find the past again and find it inadequate to the present than it is to have it elude you and remain forever a harmonious conception of memory.
—F. Scott Fitzgerald (American Novelist)

During many ages there were witches. The Bible said so. The Bible commanded that they should not be allowed to live. Therefore the Church, after doing its duty in but a lazy and indolent way for 800 years, gathered up its halters, thumbscrews, and firebrands, and set about its holy work in earnest. She worked hard at it night and day during nine centuries and imprisoned, tortured, hanged, and burned whole hordes and armies of witches, and washed the Christian world clean with their foul blood. Then it was discovered that there as no such thing as witches, and never had been. One does not know whether to laugh or to cry.
—Mark Twain (American Humorist)