Search Results for: conversations

Thou Shall Attend the Office Holiday Party

The office holiday party may seem like a mandatory celebration. Perhaps it is not in your tradition to celebrate Christmas. May be you are introversive, do not enjoy partying, or you feel uneasy about being around many unfamiliar people. You … Continue reading

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Want to be more likeable? Improve your customer service? Adopt Sam Walton’s “Ten-Foot Rule”

“Walton Ten-Foot Rule” Sam Walton, Wal-Mart’s iconic founder and perhaps the most successful entrepreneur of his generation, showed considerable charisma, ambition, and drive from a very young age. Sam was a committed student leader when he attended the University of … Continue reading

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Meal Manners: Pace Yourself, Start and Finish with Others

As a guest, when your host asks you to order first, ask her for recommendations. This can hint at a price range from which to pick. As a host, urge your guests to order first. Then, try to order as … Continue reading

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How to Overcome Shyness in Initiating Conversations

Uneasiness in Striking up Conversations The introverts among us do not like being the center of attention and the life of parties. We prefer small get-togethers with a selected group of familiar friends. We have a tendency to shy away … Continue reading

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Body Language #2: Keeping Good Eye Contact [Ideas for Impact #35]

“The eyes are the mirror of the soul.” – A Yiddish Proverb Our eyes play a major role in our interpersonal communication. The eyes express our moods and reactions more overtly than does other body language. By and large, observant … Continue reading

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‘Stealth’ Layoffs and Employee Morale

‘For Wall Street Workers, Ax Falls Quietly’ Last month, the New York Times reported about ‘stealth’ layoffs in the financial services industry. The story refers to a trend of Wall Street firms downsizing their workforces by laying people off without … Continue reading

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Ideas for Impact #32: ‘Pre-Wiring’ Presentations to Key Audience for Buy-In

In “The McKinsey Way,” author Ethan M. Rasiel presents numerous insights to problem solving, analytical reasoning and effective communication practiced at McKinsey and Company, one of the world’s foremost management-consulting firms. Pre-Wiring a Presentation Pre-wiring a presentation involves discussing your … Continue reading

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Why the Sandwich Feedback Technique is Ineffective

Preamble Yesterday’s article presented the popular ‘sandwich technique‘ for giving interpersonal feedback. This follow-up article will critique this method and discuss three common mistakes that render the sandwich technique ineffective. The next article will introduce an effective feedback technique with … Continue reading

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Most Popular Articles

Interviewing Skills: The best answers to behavioral interview questions Etiquette & Propriety: protocol of introducing people, overcoming shyness in initiating conversations, keeping good eye contact, remembering names, around a table Résumé guidelines: fonts and text size, one-page rule, references, updating … Continue reading

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Ideas for Impact #24: The Art of Remembering Names

The Sweetest Sound in Any Language Dale Carnegie’s classic, “How to Win Friends and Influence People,” is one of the most popular books on people skills. Here is an excerpt of his discussions on the importance of remembering names. … … Continue reading

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