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Managing the Overwhelmed: How to Coach Stressed Employees

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Managing the Overwhelmed: How to Coach Stressed Employees It’s not pressure that breaks people—it’s pretending it isn’t there. Your job isn’t to shield your team from pressure, but to sharpen their ability to withstand it. Don’t reach for platitudes. Reach for precision. Here’s how to lead like it matters:

  • Ban multitasking from your team’s repertoire. It’s not a skill—it’s a slow bleed of attention and output. Force clarity. Demand focus. Two priorities, not ten. Excellence requires concentration, not dispersion.
  • Impose structure before chaos does. Spontaneity is a luxury few can afford. Instruct your team to plan the day before—ruthlessly. Prioritize, time-block, and start the day with intent, not inbox roulette.
  • Call out perfectionism for the vanity project it is. It’s not diligence—it’s delay dressed up as virtue. Teach your team to distinguish between what must be flawless and what simply must be finished.
  • Draw the line—and defend it. Constant availability is not commitment; it’s capitulation. Define what “off” means. Enforce it. Protect downtime like it’s oxygen—because it is.
  • Treat stress as a signal, not a sin. Chronic strain often points to deeper dysfunction: misaligned roles, toxic dynamics, or your own managerial evasions. Don’t soothe—intervene.
  • Make asking for help a norm, not a confession. The lone-hero fantasy is dead. Encourage your team to seek support, share burdens, and use the resources you claim to provide.
  • Invite candor before silence curdles into resentment. Don’t tell people to “move on.” Ask what’s wrong. Listen. Unspoken frustration doesn’t evaporate—it festers.

And finally: look in the mirror. Much of your team’s stress may originate from your systems, your silence, or your standards. Fix that first.

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How to … Tame Your Calendar Before It Tames You

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How to ... Tame Your Calendar Before It Tames You If you’re a working professional with a family, your calendar probably feels like a runaway train. One minute you’re fine, the next you’re missing deadlines, forgetting birthdays, and wondering how your day disappeared. Here’s how to fix it:

  • Start your day with a plan. Take 15 minutes each morning to pick your top three tasks. Not everything—just the three that matter most. Split your time into “must-dos” and “want-to-dos.” This helps you stop reacting to everyone else’s chaos and focus on what counts.
  • Block time for deep work. Set aside three two-hour blocks each week—early, mid, and late week. Use them to think, plan, read, or catch up. No meetings. No distractions. President Richard Nixon used to sneak off to a quiet office just to get things done. You can too.
  • End your day with a reset. Spend 30 minutes wrapping up. Clear your desk, answer emails, return calls, jot down loose thoughts. This helps you switch off and enjoy your evening without your brain spinning like a washing machine.

Idea for Impact: Use your calendar as a weapon, not a shackle. Dictate your hours with intent, or watch them be looted by the trivial and the dim. Reclaim your time—or be ruled by the petty tyranny of other people’s priorities.

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The Speed Trap: How Extreme Pressure Stifles Creativity

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The Speed Trap: How Extreme Pressure Stifles Creativity

Speed is beneficial—until it isn’t. Moving faster often means becoming leaner, sharper, and more efficient. It fuels innovation and keeps you ahead of the competition. However, excessive speed can backfire. Managers pushing harder with increased workloads and tighter deadlines create rising pressure. As a result, creativity declines, insightful thinking stalls, and rushed work compromises quality, accuracy, and overall performance. In such environments, passion gradually fades.

Success is not solely about speed; it requires sustainability. Here’s how:

  • Set Realistic Deadlines: Commitment should not lead to exhaustion; it’s a sign of imbalance. Success must align with well-being by eliminating distractions and focusing on priorities that truly matter.
  • Be Honest About Urgency: Artificial deadlines damage trust and create chaos. When everything is urgent, nothing is. Push back against unnecessary demands, prioritize effectively, and remove distractions to maintain focus.
  • Explain the “Why”: People engage more when they understand the purpose. Without a clear explanation, urgency lacks meaning and motivation dwindles.

Idea for Impact: Sustainable success requires balance. Involve your team, prioritize wisely, and work smart—not just fast.

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Five Questions to Spark Your Career Move

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Five Questions to Spark Your Career Move There are numerous compelling reasons to consider switching jobs. Factors such as work-life balance, economic pressures, family relocations, company downsizing, or a desire for a change can all influence your decision. However, these motivations often stem from circumstances rather than personal feelings, leading to less uncertainty than the deeper reasons we’ll explore later in this article.

We naturally resist change, even when dissatisfaction looms large, which can make leaving an uninspiring job difficult. Yet, a career switch can sometimes be the best choice for your well-being. Here are some essential questions to guide your decision-making process:

  1. Are you mentally stimulated in your job? If your work has become repetitive and unchallenging, you may be experiencing “rust-out.” Seek opportunities that engage your mind and rekindle your passion for your role.
  2. Do you feel valued in your workplace? Job satisfaction often hinges on recognition from your manager and colleagues. Feeling undervalued can lead to burnout and disengagement, making a positive work environment essential for motivation.
  3. Are you performing at your best, or merely coasting? If your work feels effortless and routine, you might be underperforming. Addressing frustrations in your current role could be easier than starting anew with fresh challenges.
  4. Where do you envision your future? Reflect on whether there are specific roles or industries you’ve hesitated to explore. Understanding your long-term goals can clarify if you’re on the right path toward achieving your aspirations.
  5. Are you settling for a job that misaligns with your values? If your current position doesn’t reflect your self-worth or personal beliefs, it may be time to seek opportunities that resonate more with what truly matters to you.

Idea for Impact: Before quitting out of frustration, consider giving your employer a chance to address your concerns. Identify the core issue: is it the job itself, your boss, a coworker, or the company culture? Even if your supervisor can’t resolve everything, sharing your thoughts may spark positive changes. If improvements don’t materialize, shift your focus to moving forward rather than assigning blame.

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The Double-Edged Sword of a Strong Organizational Culture

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The Double-Edged Sword of a Strong Organizational Culture Peter Drucker’s famous phrase, “culture eats strategy for breakfast,” underscores the vital importance of nurturing internal cultures within organizations. A robust organizational culture possesses a powerful influence, shaping the work environment, molding employees’ mindsets, and ultimately determining the organization’s overall success. The pursuit of cultivating workplace cultures has led to a plethora of models and methodologies, propagated by business schools and leadership consultants.

However, the enthusiasm for strong cultures as a cure-all for leadership challenges should be balanced with an understanding of the complexities they introduce.

While strong cultures offer undeniable advantages, they can unintentionally encourage groupthink, stifling diversity of thought and hindering adaptability to changing circumstances. Dissenting voices and alternative values may be marginalized or even excluded, all in the name of maintaining cultural consistency and safeguarding cultural alignment. This can create substantial pressure for individuals to conform.

Idea for Impact: Well-established cultures often resist change and deviations from established norms, sometimes regarding non-conformists as threats to the existing order. Strike a delicate balance between cultural cohesion and a deliberate focus on diversity and inclusion.

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Do We Have Too Many Middle Managers?

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Do We Have Too Many Middle Managers?

In Power to the Middle: Why Managers Hold the Keys to the Future of Work, HR Consultant Bill Schaninger, et al. argue that middle managers are essential to the evolving world of work.

What middle managers do is actually much more complex than what either executives or frontline workers do: They manage both up and down, and serve as translators in both directions. What kind of qualities and skills does the job require? Emotional intelligence, resilience, adaptability, technical skills, critical thinking, communication skills, being open to change, seeing the big picture, and managing both full-time and contract/gig workers. Everything they do deeply affects the work, the workforce, and the workplace.

True.

But many organizations are weighed down by too many middle managers. These layers of bureaucracy slow decisions and stifle innovation.

Why not cut the clutter? In today’s flat organizational structures, where employees are empowered to make decisions and manage projects independently, the need for numerous middle managers diminishes. Trim the fat.

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Let Others Shine

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Let Others Shine Got a brilliant idea? Share it freely and let others get in on the action.

Let them win. Let them look good.

Let them steal the spotlight and snag some of the credit.

Let everyone get a piece of the glory and bask in the collective success.

You’ll be amazed at how quickly things get done.

You’ll create a culture of collaboration that drives even greater achievements.

Idea for Impact: Help others win—when they shine, your own star rises faster.

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The Never-Ending Office vs. Remote Work Debate

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The Never-Ending Office vs. Remote Work Debate Don’t we love talking about it endlessly! The debate on the balance between office and remote work days continues, with a possible shift from the current two or three office days to four days in the office and one day working from home.

Remote work was vital for business continuity during the pandemic, but it has limitations. In-office work fosters collaboration, innovation, and spontaneous interactions that nurture a unified company culture. It also delineates work-life boundaries, improving well-being, focus, and discipline.

The question of whether more office time boosts productivity lingers. In a cohesive company culture, flexibility in office days is crucial, tailored to the unique needs of employees, culture, and clients. Rather than strict rules, workplaces need to focus on building team chemistry and accommodating diverse work styles, enhancing collaboration and talent optimization for productivity.

Idea for Impact: The office itself doesn’t possess magical productivity powers; it’s the quality of focused, distraction-free time that drives productivity.

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Employee Surveys: Perceptions Apart

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Employee Surveys: The View From The Top, And The View From The Bottom Employee engagement surveys offer a stark illustration of the disconnect between the viewpoints of lower-ranking employees and top management. The Economist notes that bosses often believe their companies are compassionate, but their subordinates tend to hold a different perspective.

A [meta study on engagement surveys] found that bosses often believe their own guff, even if their underlings do not. Bosses are eight times more likely than the average to believe that their organisation is self-governing. (The cheery folk in human resources are also much more optimistic than other employees.) Some 27% of bosses believe their employees are inspired by their firm. Alas, only 4% of employees agree. Likewise, 41% of bosses say their firm rewards performance based on values rather than merely on financial results. Only 14% of employees swallow this.

The disconnect between senior management and rank and file employees often arises from limited direct interaction, information filtering, hierarchical barriers, and differing workplace cultures. Senior leaders don’t always fully grasp the day-to-day challenges and concerns of front-line workers.

From my viewpoint, many HR professionals tend to be overly optimistic when evaluating employee engagement, which can diverge from reality. This is partly because rank-and-file employees often perceive HR as less reliable in addressing their concerns, given the belief that HR prioritizes the organization’s interests. Concerns about transparency and inconsistent policy enforcement within HR exacerbate this perception.

Idea for Impact: From the lofty heights where they preside, leaders (and HR folk) can’t make out a world from which they hide.

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Job Crafting: Let Your Employees Shape Their Roles

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Job Crafting: Let Your Employees Shape Their Roles Employees invest a quarter of their lifetime in the realm of work; therefore it becomes a moral imperative to allow some of their waking hours to be a canvas upon which they paint the strokes of purpose and significance.

Isaac Getz, professor at Paris’s ESCP Europe Business School and author of the bestselling book Freedom Inc. (2012,) asserts that granting employees autonomy can tailor their learning and development and unlock the doors to realizing their full potential: “A company is liberated when the majority of employees have complete freedom and responsibility to take any action they themselves—not their boss—see as being best for the company’s vision and purpose.”

Idea for Impact: Encourage job crafting. Within reason, allow employees to take the initiative to actively and intentionally shape the contents of their jobs to better align with their skills, interests, and motivations and make them more purposeful. It’s a key talent retention strategy.

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