• Skip to content
  • Skip to primary sidebar

Right Attitudes

Ideas for Impact

Personality

How to Overcome Shyness in Initiating Conversations

March 24, 2009 By Nagesh Belludi 1 Comment

Uneasiness in Striking up Conversations

The introverts among us do not like being the center of attention and the life of parties. We prefer small get-togethers with a selected group of familiar friends. We have a tendency to shy away from interacting with new people.

We introverts are not very comfortable with small talk. We would rather choose meaningful conversations about a variety of topics that are closer to our hearts. Consequently, we are likely to find it difficult to strike up conversations in social gatherings, parties, and meetings.

Assuming Rapport

The Positivity Blog discusses a simple and effective technique to help initiate conversations. In essence, as opposed to initiating a conversation with uneasiness, act as if you are meeting one of your best friends. The resulting assurance will ease up the anxiety and help initiate and pursue a conversation with new people. In addition, the ensuing poise results in a more forthcoming body language.

I have adopted this technique to better myself in presentations and speeches, meeting new people at work and play, and overcome my own introversion to the extent that now people often label me as being talkative.

Pursuing Conversations

Here are a few more suggestions to help introverts get more comfortable in social gatherings.

  • Ask to be introduced. Ask your host or a fellow-attendee to introduce you to the other guests by citing common interests. This will help you connect with other guests over the topic of common interest and pursue a conversation more effortlessly.
  • Interact with other introverts. Surveys suggest that 60% of people tend to be introverts. You could identify like-minded folk through their shy body language, approach them, and introduce yourself to them.
  • Connect with extroverts. Extroverts like meeting people, enjoy interactions, and love introducing people to one another. Being around extroverts can help overcome some initial difficulty with starting conversations and engaging in small talk in unfamiliar social situations.
  • Learn and practice the art of small talk. Most people are enthusiastic about sharing their stories. Favorite sports, travel destinations, kids, opinions of celebrities, movies and other current events make great conversation starters. Steer away from conversations on social or economic status, health, faith, and other personal details. Watch for gestures of discomfort when you ask questions.

Wondering what to read next?

  1. Avoid Control Talk
  2. How Small Talk in Italy Changed My Perspective on Talking to Strangers
  3. The Art of Mingling for Shy Souls
  4. A Trick to Help you Praise At Least Three People Every Day
  5. “But, Excuse Me, I’m Type A”: The Ultimate Humblebrag?

Filed Under: Effective Communication, Sharpening Your Skills Tagged With: Personality, Social Skills

How to Make Eye Contact [Body Language]

July 3, 2008 By Nagesh Belludi

Humanity is imparted on us by actions and language and by looks and glances. We start to comprehend humanity soon after birth in the eyes of our parents, our siblings, and other loved ones. The glances of their eyes have profound meanings—even the subtlest of glimpses could convey emotions of love and hostility, cheerfulness and anxiety, approval and disapproval. The glances elevate us from our insignificance and instinctively make us feel more significant. In “La vie commune. Essai d’anthropologie generale,” Bulgarian-French philosopher and essayist Tzvetan Todorov declares,

The child seeks its mother’s eyes not only so that she will come to feed and comfort him but because the very fact that she looks at him gives him an indispensable complement: it confirms his own existence … As if they recognized the importance of this moment – though such is not the case – parent and child can look at each other’s eyes for a long time. Such an action is totally exceptional in the case of adults, when looking at each other’s eyes for more than ten seconds can only signify one of two things: both partners are either going to fight or make love.

Eyes are the Mirror of the Soul

“The eyes are the mirror of the soul.”
– A Yiddish Proverb

Our eyes play a major role in our interpersonal communication. The eyes express our moods and reactions more overtly than does other body language. Largely, observant people can attempt to understand our attitudes through the nature of our eye contact, our facial expressions, and body language.

When we meet other people, we usually observe their eyes first. When we speak, we tend to look other’s eyes. In return, we expect our audience to look at our eyes and pay their undivided attention. Hence, making and keeping good eye contact with others is an important habit.

President John F. Kennedy’s Technique for Eye Contact

The Reader’s Digest guide ‘How to Write and Speak Better’ notes a technique used by President John F Kennedy.

When people look and listen they tend to focus on one eye rather than both. Kennedy, however, would look from eye to eye when he listened, softening the expression in his own eyes at the same time, and so giving the impression that he cared greatly about the speaker’s feelings.

Trick: Make a Mental Note of Their Eye Color

The ‘ Success Begins Today‘ blog cites a technique from Nicholas Boothman’s book, “How to Connect in Business in 90 Seconds”

Eye contact and smile … it’s a simple courtesy and leads to a relaxed conversation. If you tend to be a shy person, this may be somewhat difficult for you. You may tend to look down or away when greeting someone. This can break the conversation right away.

When you meet or greet someone for the first time, just make a mental note of their eye color. This simple technique is amazingly effective. If you are looking for their eye color you’ll automatically make eye contact for a second or two.

Keeping Eye Contact in Conversations

When people maintain eye contact during a conversation, others usually interpret the eye contact as a sign of interest, confidence, honesty, compassion, and sympathy depending on the nature of the conversation. Failure to maintain eye contact may be interpreted as signs of suppression of emotions or truth, distraction, disagreement, confusion, reticence or lack of interest. Further, when people react to blame or accusation or are provoked into defensiveness or aggressiveness, their eye contact increase considerably—often, their pupils dilate.

Individual Differences

Many people, due to innate shyness or cultural background, tend to evade or curtail eye contact. They do not realize that, even if they are sincere and confident, their lack of eye contact could inadvertently communicate insincerity and lack of self-assurance.

Cultural Differences

The amount of eye contact varies dramatically in different cultures. In Asian cultures, for instance, where formal social structures (age, experience, social status, etc.) exist, eye contact with somebody superior can be offending. In some parts of India, men and women do not keep eye contact with their in-laws, out of respect. In most cultures, a longer eye contact while interacting with the other gender may be read as a sign of intimacy and expression of interest.

Gender Differences in Eye Contact

  • Between men, prolonged eye contact may signal aggression or intent to dominate–especially so during acquaintance or if the men are not completely familiar with each other’s expectations. Although more contact is tolerable as a relationship grows, eye contact needs to be broken often.
  • Women tend to maintain better eye contact in conversations with other women–more so with friends and family than with strangers. Generally, women interpret eye contact as a sign of trust and compassion.
  • Prolonged eye contact, an intent-look in particular, between men and women may quickly be interpreted as a sign of intimate interest. In the absence of romantic interest, concentrated eye contact must be avoided.

Avoid Staring and Gazing into Somebody’s Eyes

Staring or gazing at other individuals is typically awkward, sometimes intimidating. Never overdo an eye contact. Break eye contact often.

Idea for Impact: Learn to Keep Eye Contact

People who keep good eye contact are usually seen as personable, self-assured and confident. In the context of cultural backgrounds of the people around you, consider what messages your eye contact and body language may be unconsciously communicating about you. A firm handshake and a smile at the onset of a meeting, and eye contact throughout your conversations can establish a good impression of you.

Wondering what to read next?

  1. Want to be more likeable? Improve your customer service? Adopt Sam Walton’s “Ten-Foot Rule”
  2. How to Increase Your Likeability: The 10/5 Rule
  3. Avoid Control Talk
  4. How Small Talk in Italy Changed My Perspective on Talking to Strangers
  5. The Trouble with Accusing Someone of Virtue Signaling

Filed Under: Effective Communication, Sharpening Your Skills Tagged With: Body Language, Etiquette, Likeability, Personality

The Waiter Rule: A Window to Personality

September 12, 2007 By Nagesh Belludi 1 Comment

Window to An Individual’s Personality

This article in USA Today says that how one treats a waiter can predict a lot about the person’s character.

The article quotes Raytheon CEO Bill Swanson and Sara Lee CEO Brenda Barnes.

A person who is nice to you but rude to the waiter, or to others, is not a nice person. Watch out for people who have a situational value system, who can turn the charm on and off depending on the status of the person they are interacting with. Be especially wary of those who are rude to people perceived to be in subordinate roles.

How executives treat waiters probably demonstrates how they treat their actual employees. Sitting in the chair of CEO makes me no better of a person than the forklift operator in our plant. If you treat the waiter, or a subordinate, like garbage, guess what? Are they going to give it their all? I don’t think so.

“The Waiter Rule”

We presume each person’s influence is a function of his/her rank or title. Consequently, we may fail to treat everybody as we wish to be treated.

All of us, especially the ones from the service and hospitality industries, have our favourite stories of people who treated us with dignity: perhaps a manager who remembers her employees’ kids’ names or a fellow-passenger who helped us handle luggage on a flight. We also have our tales of people being indifferent in various contexts: perhaps a new secretary who got yelled at for mistakes by an executive-on-fast-track.

Fundamentally, the ‘Waiter Rule’ indicates that how we treat seemingly insignificant people, whether on a date or a job interview, can provide pointers to our personality and priorities.

Call for Action

Contemplate the following:

  • Consider your own experiences when you were touched by others–their thoughtfulness or consideration. How did you return their kindness? Additionally, think about circumstances when you felt disrespected or discouraged. How did you react?
  • Now, reflect on how you treat people: your loved ones, your staff and colleagues, ushers, store attendants, and the rest of the people you interact with everyday. Do you accept who they are and accommodate their concerns? Are you generous? Do you treat them as people or as a means to an end? How can you change?

Wondering what to read next?

  1. Don’t be Rude to Receptionists and Support Staff
  2. How to Accept Compliments Gracefully
  3. Avoid Control Talk
  4. Want to be more likeable? Improve your customer service? Adopt Sam Walton’s “Ten-Foot Rule”
  5. A Trick to Help you Praise At Least Three People Every Day

Filed Under: Sharpening Your Skills Tagged With: Attitudes, Courtesy, Likeability, Personality, Virtues

How to Accept Compliments Gracefully

December 13, 2006 By Nagesh Belludi Leave a Comment

Consider the following experiences.

  • While disembarking from a private aircraft recently, I complimented the captain on a smooth landing. She waved her hand and replied, “Ah, that was not very smooth. This aircraft-type is new to me. I haven’t yet mastered the controls. I need more practice.”
  • A colleague presented me a book on the Toyota Production System. I had been reading about the history of Toyota and considered this gift a thoughtful gesture. I thanked my colleague. His response, “I found this book on clearance sale at the Border’s outlet store. Just $1.99.”

Many of us have trouble accepting compliments. We have the urge to deflect or downgrade the compliments. We do not realize that our actions draw unwanted attention. We unnecessarily belittle ourselves, as well as the people offering the compliments.

People may consider our “I don’t deserve your compliments” attitudes as signs of personal insecurity or false modesty. By failing to honor the opinions of others, we discourage them from offering affirmative feedback.

Accepting compliments positively demonstrates your self-confidence and leaves positive impressions about you. The next time somebody praises you, acknowledge the compliments enthusiastically. Instead of saying “Oh, it was nothing,” just smile and say, “Thank you. I appreciate your kindness.”

Wondering what to read next?

  1. A Trick to Help you Praise At Least Three People Every Day
  2. How Small Talk in Italy Changed My Perspective on Talking to Strangers
  3. Avoid Trigger Words: Own Your Words with Grace and Care
  4. Silence Speaks Louder in Conversations
  5. How to Increase Your Likeability: The 10/5 Rule

Filed Under: Sharpening Your Skills Tagged With: Conversations, Courtesy, Etiquette, Likeability, Personality, Social Skills

Overcoming the Temptation to Please

October 18, 2006 By Nagesh Belludi Leave a Comment

You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you.
– Dale Carnegie

We desire that people around us like us; we yearn for their respect and affection. We depend on the choices these people make: be it in a job interview with a corporate recruiter, a performance review with a boss or a project delegation meeting with a team member. Clearly, the more likeable we are, the more people are ‘on our side,’ and therefore, the more likely they will make decisions in our favor.

Doing what others want to gain their approval regardless of the merit of their wants is, therefore, a temptation. Companies are tempted to pursue short-term profit-enhancing strategies to satisfy stock market expectations. Politicians are tempted to devise welfare schemes to help garner votes in an upcoming election. A professional is tempted to please the boss by agreeing to everything the boss asks.

We need to be tough-minded—we need to base our decisions and actions on facts, not personal inclinations. It takes courage and discipline to resist the lure of pleasing others. Making an objective decision that is unfavorable for a requester may disappoint him/her; however, a candid explanation of the rationale behind the choice often appeases the requestor. Being tough-minded does not mean being inflexible or insensitive. Being tough-minded involves doing what is just and right after careful consideration of procedures and people.

I encourage you to reflect on your actions and decisions by asking yourselves if you make these choices to please other people or if you make these choices based on the virtue of facts. Improving your likability should be a wish and not a goal.

Wondering what to read next?

  1. The Likeability Factor: Whose “Do Not Pair” List Includes You?
  2. A Trick to Help you Praise At Least Three People Every Day
  3. How Small Talk in Italy Changed My Perspective on Talking to Strangers
  4. “But, Excuse Me, I’m Type A”: The Ultimate Humblebrag?
  5. Let Go of Toxic Friendships

Filed Under: Managing People, Sharpening Your Skills Tagged With: Likeability, Personality, Relationships

« Previous Page

Primary Sidebar

Popular Now

Anxiety Assertiveness Attitudes Balance Biases Coaching Conflict Conversations Creativity Critical Thinking Decision-Making Discipline Emotions Entrepreneurs Etiquette Feedback Getting Along Getting Things Done Goals Great Manager Innovation Leadership Leadership Lessons Likeability Mental Models Mentoring Mindfulness Motivation Networking Parables Performance Management Persuasion Philosophy Problem Solving Procrastination Relationships Simple Living Social Skills Stress Suffering Thinking Tools Thought Process Time Management Winning on the Job Wisdom

About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

Get Updates

Signup for emails

Subscribe via RSS

Contact Nagesh Belludi

RECOMMENDED BOOK:
The Guide

The Guide: R. K. Narayan

R.K. Narayan's story of the transformation of Raju is a profound, yet dryly humorous assessment of the frailty of the human condition and the meaning and consequences of our actions

Explore

  • Announcements
  • Belief and Spirituality
  • Business Stories
  • Career Development
  • Effective Communication
  • Great Personalities
  • Health and Well-being
  • Ideas and Insights
  • Inspirational Quotations
  • Leadership
  • Leadership Reading
  • Leading Teams
  • Living the Good Life
  • Managing Business Functions
  • Managing People
  • MBA in a Nutshell
  • Mental Models
  • News Analysis
  • Personal Finance
  • Podcasts
  • Project Management
  • Proverbs & Maxims
  • Sharpening Your Skills
  • The Great Innovators

Recently,

  • Chance and the Currency of Preparedness: A Case Study on an Indonesian Handbag Entrepreneur, Sunny Kamengmau
  • Inspirational Quotations #1123
  • Should You Read a Philosophy Book or a Self-Help Book?
  • A Rule Followed Blindly Is a Principle Betrayed Quietly
  • Stoic in the Title, Shallow in the Text: Summary of Robert Rosenkranz’s ‘The Stoic Capitalist’
  • Inspirational Quotations #1122
  • Five Questions to Keep Your Job from Driving You Nuts

Unless otherwise stated in the individual document, the works above are © Nagesh Belludi under a Creative Commons BY-NC-ND license. You may quote, copy and share them freely, as long as you link back to RightAttitudes.com, don't make money with them, and don't modify the content. Enjoy!