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The Jerk Dilemma: The Double-Edged Sword of a ‘No Jerks Here’ Policy

November 29, 2024 By Nagesh Belludi Leave a Comment

The Jerk Dilemma: The Double-Edged Sword of a 'No Jerks Here' Policy Many organizations swear by a no-jerk rule to project an image of a respectful and collaborative workplace. However, implementing this rule isn’t exactly a walk in the park.

First, defining “jerk” behavior is as subjective as choosing your favorite ice-cream. This leads to misunderstandings and people getting unfairly labeled as jerks due to personal conflicts or misinterpretations—even genuine disagreements. Some might even use the rule as a shield to deflect well-deserved criticism.

Then there’s the spectrum of jerkiness. While outright jerks should be shown the door, they’re quite rare. The real challenge lies with the “bit-of-a-jerk” types and situational jerks who often have no clue that their behavior is disruptive. With a little feedback and clear boundaries, these individuals can usually improve.

Consistency is another obstacle. Perceptions of jerk behavior can vary wildly based on personality and workplace dynamics. What one person finds acceptable, another might view as offensive, creating an environment where employees feel constantly scrutinized, leading to defensiveness or resentment.

Idea for Impact: While the no-jerk rule seems favorable in concept, implementing it requires a bit more finesse than simply slapping a sign on the door!

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Filed Under: Leading Teams, Managing People Tagged With: Attitudes, Coaching, Feedback, Getting Ahead, Getting Along, Great Manager, Human Resources, Likeability, Personality, Respect

Ditch Sarcasm—Don’t Hide Hostility Behind Humor

August 5, 2024 By Nagesh Belludi Leave a Comment

Ditch Sarcasm---Don't Hide Hostility Behind Humor Sarcasm often masks hostility with a veneer of humor.

Even if you’re smiling, people on the receiving end of sarcastic comments can feel belittled and think you’re being a jerk.

The term “sarcasm” comes from the Greek “sarkázein,” which means “to tear flesh, bite the lip in rage, sneer.” It’s no surprise that intentional sarcasm is sometimes preceded by the word “biting”—it can hurt.

Plus, since our actions shape our thoughts and feelings, consistently using sarcasm might only increase your underlying hostility and insecurity.

I’m not saying all sarcasm is bad. When used sparingly, it can give a conversation a little extra zing, like a splash of lemon juice in a dish. But just as too much lemon can overwhelm the flavor, too much sarcasm can overshadow the conversation and make the mood sour. Even with the best intentions, sarcasm can sometimes come off as hurtful, condescending, or dismissive.

Idea for Impact: If you can cut back on the sarcasm, you might be well advised to do so.

Go for clever wit instead—humor that’s straightforward and harmless, like poking fun at the little ironies and quirks of daily life, without picking on anyone personally.

You’ll be happier, kinder. And your relationships will improve.

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Filed Under: Effective Communication, Managing People, Sharpening Your Skills Tagged With: Assertiveness, Conversations, Etiquette, Getting Along, Humor, Personality

How Smart People Undermine Their Success

July 1, 2024 By Nagesh Belludi Leave a Comment

How Smart People Undermine Their Success Intelligence is a double-edged sword: sure, it’s got its perks, but sometimes it trips up even the brainiest of folks. Brainiacs may find themselves falling short of their goals due to inadvertently undermining their own efforts. Making it big in most jobs needs more than just smarts.

Bright minds often view their success as inevitable, sometimes overlooking the importance of other skills. For example, they may dismiss workplace diplomacy as an annoyance rather than recognizing its importance. No matter how tactful they are, their braininess can still put a damper on slower teammates. They get antsy dealing with processes and people who are not on their level. They might choose to work solo, thinking they can get things done faster that way. Additionally, they may be less receptive to feedback, especially when they feel confident in their approach.

Focusing solely on what you’re good at, especially if it’s brains, can backfire big time if you ignore your weak spots. Seek a caring mentor who can clue you in on how people see you, dial down that ego, and adjust your expectations—try to become the respected star of the team, not the reviled know-it-all.

If you find yourself always toning down your smarts to fit in, maybe it’s time to find a workplace where they actually dig your brainpower. Look for employers who value intellect, such as think tanks, universities, investment banking firms, law and consulting companies, and professions where they’re all about flexing those mental muscles.

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Filed Under: Effective Communication, Managing People Tagged With: Assertiveness, Confidence, Getting Ahead, Getting Along, Humility, Likeability, Listening, Personality

Beware of Narcissists’ Reality Twists and Guilt Trips

May 16, 2024 By Nagesh Belludi Leave a Comment

Beware Narcissist Guilt Trips: Recognizing Toxic Manipulation One of the tell-tale signs of narcissists is their sneaky manipulation of situations to induce feelings of guilt in romantic partners, family, teammates, and anyone in the inner circle—especially regarding behaviors they perceive as disrespectful or ungrateful.

Guilt serves as a tool for manipulation, enabling narcissists to pull your strings and get what they want. They readily distort reality, causing others to doubt their own actions and emotions. They even refuse to dish out any love or approval until others play by ‘the’ rules.

Watch out for dramatic letdowns, sneaky digs, or affection/approval that comes with strings attached. Safeguard yourself against such manipulation. Don’t let the narcissist erode your confidence in your own feelings and perceptions. Their behavior reflects their own issues, not your personal worth.

Idea for Impact: Set firm boundaries, stick up for yourself, and don’t back down, even if it means refusing further engagement when necessary.

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Filed Under: Effective Communication, Managing People Tagged With: Assertiveness, Attitudes, Conflict, Getting Along, Manipulation, Personality, Persuasion

The Likeability Factor: Whose “Do Not Pair” List Includes You?

March 21, 2024 By Nagesh Belludi Leave a Comment

Southwest Airlines Employs Southwest Airlines employs an “Avoidance Bid System,” similar to the “Do Not Pair” systems found at other airlines. This system allows first officers to select up to three captains they prefer not to fly with when scheduling their monthly rosters. The process is straightforward; it involves entering the captain’s employee number without the need to provide a reason for the preference.

If Southwest’s crew scheduling system pairs a first officer with one of their “avoided” captains, the first officer will be reassigned to a different trip. Notably, captains do not have the same privilege to designate first officers they prefer not to fly with.

The Avoidance Bid System gained significant attention after the Southwest Airlines Flight 345 incident in July 2013. This incident involved a Boeing 737-700 aircraft experiencing a nose gear collapse during a hard landing at New York’s LaGuardia Airport. Despite receiving warnings from the first officer to abort the landing, the captain ignored the alerts. Subsequent investigations uncovered that the captain had received numerous grievances from many first officers she had flown with before; in fact, she was on many first officers’ “Do Not Pair” lists.

In professions such as aviation, which depend heavily on standardization and routine procedures, the impact of workplace likability is intriguing to ponder. When management overlooks individuals who struggle to collaborate and adhere to standard procedures, it poses a considerable risk to safe operations. Errant behavior, particularly from those in positions of power, can disrupt team dynamics, sow tension among colleagues, and weaken the efficacy of established protocols.

Idea for Impact: Ever stop and think if your coworkers would slap your name on their “Do Not Pair” list if our company had a system like that? Maybe your skills, experience, or even just your attitude could land you there. Likability is the glue that fortifies professional relationships and unlocks pathways to opportunities.

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Filed Under: Career Development, Leading Teams, Managing People, Sharpening Your Skills Tagged With: Aviation, Conflict, Conflicts, Getting Along, Leadership Lessons, Likeability, Mindfulness, Negotiation, Personality, Persuasion, Relationships

The Problem with Hiring Ex-Entrepreneurs

January 25, 2024 By Nagesh Belludi Leave a Comment

The Problem with Hiring Ex-Entrepreneurs Former entrepreneurs often switch to corporate gigs, aiming for a better work-life balance and a touch of structure. While their creative mojo can jazz up your team, there’s a flip side: culture clashes. Entrepreneurs are used to doing things their way; so the corporate world, with its hierarchy and risk aversion, might feel like a straightjacket to them.

Expecting them to play by the ‘rules’? That’s where they’ll hit a snag. Their knack for juggling multiple roles clashes with the corporate call for slowing down and delegating—it’s a bit like expecting a cat to bark. Navigating the corporate landscape, with its politics, large teams, and strategy alignment, can be a real puzzle.

Moreover, there’s the risk that these ex-entrepreneurs might decide to pack their bags and return to startups or solo ventures if the corporate environment cramps their style too much.

Idea for Impact: If you’re considering hiring an ex-entrepreneur, watch for clashes. Set expectations and use their strengths without stepping on corporate toes.

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Filed Under: Career Development, Managing People Tagged With: Coaching, Conflict, Entrepreneurs, Personality

The Trouble with Accusing Someone of Virtue Signaling

October 30, 2023 By Nagesh Belludi Leave a Comment

The Trouble with Accusing Someone of Virtue Signaling The pejorative culture-wars phrase ‘virtue signaling’ has become an ad hominem scorn—a shoddy substitute for intelligently addressing the substance of the argument you’re purportedly discussing.

If you declare somebody is ‘virtue signaling’ when you have an ideological disagreement with them, you’re probably more interested in making groundless and unfalsifiable speculation about their motives. You’re unhesitatingly framing their intellectual or emotional foray as an act of narcissism. (Paradoxically, wielding the term sometimes serves as virtue signaling in itself. You’re pleading a moral high ground by calling out virtue signaling.)

You can’t rebut a person’s subjective position merely by discrediting that person or dismissing their opinions as grandstanding. You can’t denigrate people’s motives without speaking to their argument. Even if you think someone is likely virtue-signaling, keeping your speculation to a minimum is better.

Idea for Impact: Don’t judge the motives of others. It rarely helps to respond to a conflict by indicting them of a personal sin that is internal and, therefore, inscrutable to anyone else.

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Filed Under: Effective Communication, Sharpening Your Skills Tagged With: Assertiveness, Attitudes, Etiquette, Humility, Likeability, Listening, Manipulation, Personality

Play the Part of an Optimist

March 2, 2023 By Nagesh Belludi Leave a Comment

'Spontaneous Optimism' by Mary Ann Troiani (ISBN 0938901095) Spontaneous Optimism: Proven Strategies for Health, Prosperity & Happiness (1998) by psychologists Mary Ann Troiani and Michael W. Mercer makes a case that optimism is a learned skill. This tome suggests three things you can do to enhance your optimism.

First, adopt a language that connotates positivity. Straighten your body before your emotions. Keep a straight body posture, take big steps, and walk quickly with your shoulders back and your head up. “Pessimistic people walk slowly with small steps and their heads down.”

Second, be on thought watch. Negative thoughts are more likely to contribute to a pessimistic view of life. Change your tone of voice to be cheerful, enthusiastic, and full of purpose. Let your voice echo these sentiments. Avoid talking to people who tend to have a pessimistic outlook—talking to someone who is also down or cynical about life can make you feel worse.

Third, use upbeat or happier words. Call a ‘problem’ a ‘challenge.’ ‘Losses’ are just ‘roadblocks.’ The authors note, “Positive thoughts and behavior have a positive impact on the brain’s biochemistry … They boost your serotonin levels and signal that you’re happy. Your brain will catch up to you.”

Idea for Impact: Deliberate practice of empowering body language can shift your mindset and moods. Optimism, imagery, and self-talk do work.

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Filed Under: Living the Good Life, Mental Models Tagged With: Assertiveness, Attitudes, Body Language, Likeability, Personality, Resilience, Success

Books in Brief: The Power of Introverts

December 24, 2022 By Nagesh Belludi Leave a Comment

Susan Cain’s bestselling Quiet: The Power of Introverts in a World that Can’t Stop Talking (2012) investigates how our schools and offices have an intrinsic cultural bias towards extroverts—they’re more likely to be social and enjoy being in high-stimulus environments.

At a business meeting, for example, extroverts hog the conversation, while introverts are often quiet. Extroverts think by talking and arguing, whereas introverts think and process internally.

I worry that there are people who are put in positions of authority because they’re good talkers, but they don’t have good ideas. It’s so easy to confuse schmoozing ability with talent. Someone seems like a good presenter, easy to get along with, and those traits are rewarded. Well, why is that? They’re valuable traits, but we put too much of a premium on presenting and not enough on substance and critical thinking.

Idea for Impact: Don’t miss out on introverted excellence.

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  5. Ditch Sarcasm—Don’t Hide Hostility Behind Humor

Filed Under: Leading Teams, Managing People, Mental Models Tagged With: Assertiveness, Biases, Getting Along, Hiring, Meetings, Personality, Skills for Success, Winning on the Job

Tips for Working for a Type-A Boss

August 4, 2022 By Nagesh Belludi Leave a Comment

Type-A bosses tend to accomplish great things, at least short-term. But their high intensity and impatience could make them hard to work for.

If you’re more of a laid-back employee, realize that most of the time, Type-A’s intensity isn’t about you. It’s the way she relates to the world around her. Type-A is what Type-A does.

Here’s how to deal with the overly amped-up style of the Type-A boss:

  • Speak up. Do your homework and anticipate needs/wants. Be proactive and take the initiative on everything. Bring solutions, not problems. If you disagree with something, communicate directly.
  • If nothing you do seems perfect enough for your boss, don’t assume the worst and put your guard up. Be more receptive to evaluation. If you’re constantly being challenged to add “one more thing,” seek specific feedback on how she’d like you to refine your work.
  • Set boundaries on what she can expect from you. Ask for clear performance goals. With Type-As, it’s always about them; you can’t hold yourself accountable for their personality. When it gets tough, try not to take it personally. Ask for what you need, but choose your battles wisely.

Idea for Impact: One of the best ways to handle a Type-A person is to try to be Type-A yourself. You don’t have to morph into an ego-driven jerk, but try to be more organized and keep on top of everything.

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  5. No Boss Likes a Surprise—Good or Bad

Filed Under: Managing People Tagged With: Conflict, Getting Along, Managing the Boss, Personality, Relationships, Winning on the Job

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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Unless otherwise stated in the individual document, the works above are © Nagesh Belludi under a Creative Commons BY-NC-ND license. You may quote, copy and share them freely, as long as you link back to RightAttitudes.com, don't make money with them, and don't modify the content. Enjoy!