Right Attitudes

Ideas for Impact

Introspection

How to … Stop Getting Defensive

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What Is Defensiveness?

Defensiveness generally stems from a consistent feeling that you need to protect yourself. There may have been a time when you were constantly questioned or felt unacknowledged. This can lead to a habit of turning on the fight response, even when it’s unnecessary. In other words, your defensiveness was perhaps useful at one point, but it’s less so now.

To learn graceful ways of coping with feeling defensive, try to pinpoint when, where, or with whom the defensiveness impulse typically occurs. Take a week to become aware of your behavior. Next, write down a few interactions you would have liked to conduct differently: do you wish you had stayed quiet and listened, asked questions, stood up for yourself, and asserted your position? Rehearsing alternative responses will help you react more calmly in future scenarios.

Time to “Go to The Balcony”

When you find yourself in a conversation triggering your self-protective, defensive impulse, take a moment to pause. Relax and think about what you are doing. Inhale slowly, gaze out of the window for a moment, or repeat a reassuring mantra in your head (“I’m feeling provoked,” “I’m annoyed by that comment,” or “I need to be centered.”) Slow down your response, so you have time to gain control.

Harvard’s William Ury, the author of such acclaimed books on negotiation as Getting to Yes (1981) and The Power of a Positive No (2007,) calls this process “going to the balcony.” It’s figuratively retreating to a mental and emotional refuge.

That’s a prudent response. When you’re provoked, one of the most significant powers you have is the power not to react but to go to a place of calm, perspective, and self-control. There, you can acknowledge your emotions. You can refocus on yourself, remind yourself of your deepest values, and reorient yourself on “the prize.”

Idea for Impact: Respond, Don’t React

There is a mighty difference between responding and reacting. When you respond, you’re using communication devices to express yourself and gain understanding. When you react, instead, you’re merely trying to fight back, win over the person or stamp out the other person’s allegation.

Reacting only creates conflict and escalates emotions.

It’s okay to become hurt by negative feedback, and it’s okay to disagree with criticism. However, learning how to respond calmly and soundly will provide you with an effective way to stay centered.

Teaching yourself to respond and not react may be hard at first. But it gets easier with practice. And in time, you’ll likely feel calmer. Commit and practice.

Wondering what to read next?

  1. Summary of Richard Carlson’s ‘Don’t Sweat The Small Stuff’
  2. Mindfulness Can Disengage You from Others
  3. Learn to Manage Your Negative Emotions and Yourself
  4. Moral Disengagement Leads People to Act Immorally and Justify Their Unprincipled Behavior
  5. The Law of Petty Irritations

Look Back at This Time Last Year

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Each week, review the prior year’s calendar, logbook, or journal for the same week to see what you were doing. What projects were you working on, and with whom were you interacting?

This habit not only gives you a perspective on how things turned out for you but also reminds you to reconnect with people.

What was most important in your life then? What “would I, could I, should I” decisions were you facing then? Have some of your anticipated troubles never come to pass? What were your most memorable moments? Has much of your worrying been eventually fruitless? What elements of life have you overlooked, and what could you restart or reprioritize now?

Idea for Impact: As you look back, reflect on how every experience, even a negative one, is merely a little step on the path. In the end, life turns out to be okay.

Wondering what to read next?

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  4. Expressive Writing Can Help You Heal
  5. Seven Ways to Let Go of Regret

Why You May Be Overlooking Your Best Talent

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Many organizations have a hard time articulating their culture. They can’t explain what they mean when they evoke the phrase “culture fit.” Sometimes it’s just an excuse to engage employees better whom managers feel they can personally relate.

Affinity bias is a common tendency to evaluate people like us more positively than others. This bias often affects who gets hired, promoted, or picked for job opportunities. Employees who look like those already in leadership roles are more likely to be recognized for career development, resulting in a lack of representation in senior positions.

This affinity for people who are like ourselves is hard-wired into our brains. Outlawing bias is doomed to fail.

Idea for Impact: If you want to avoid missing your top talent, become conscious of implicit biases. Don’t overlook any preference for like-minded people.

For any role, create a profile that encompasses which combination of hard and soft skills will matter for the role and on the team. Determine what matters and focus on the traits and skills you need.

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It’s Not What You See; It’s How You See It

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Try to consider the sunny side of a situation rather than focusing on what’s wrong with it.

If it’s pouring rain, don’t upset yourself over plans hampered or stress about getting drenched. Instead, relish the splendor of landscape under the grey sky, delight in the pattering noise of the rain, and savor how the flowers have their heads as if to rest. Appreciate how rain is the great facilitator of life. And use this as a perfect excuse to curl up with a good book and chill out.

It’s not what you see; it’s how you see it.

Got a demanding new boss? Bring to mind all the things you can learn from her—including what not to do as a manager.

Reframing allows you an expanded view of your reality. You can move your experience from a negative frame to a more hopeful one, filled with opportunities.

How you frame something can change everything. When you change your point of view, the facts of the situation remain the same. But the shift in your emotional tone changes the meaning that you give to the situation.

Idea for Impact: Practice cognitive control. Learn how to put things in perspective.

When something or somebody annoys you, shift your attention. Ask, “What’s right about this? What’s to be appreciated about this?” Imagine the best possible outcomes.

Reframing an event or stimulus changes your emotional response to it—and it helps keep stress in check.

Changing the way you see the world is not a denial. It doesn’t imply naive optimism. Instead, it is the purging of mental pollutants such as dislike and anger—even aggression—that poison the mind and disable you from finding refuge in presence.

In Buddhism, the opposite of pleasure is not pain but delusion.

Wondering what to read next?

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  4. Expressive Writing Can Help You Heal
  5. Summary of Richard Carlson’s ‘Don’t Sweat The Small Stuff’

Imagine a Better Response

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In the Discourses of Epictetus (c.108 CE,) Arrian reports, “I must die: must I, then die groaning too? I must be fettered: and wailing too. I must go into exile? Does anyone, then, keep me from going a smile and cheerful and serene?”

You may not choose the circumstance, but you can choose your response to it.

Choose your response, and you can rise above what holds you down.

But how?

Viktor Frankl’s Man’s Search for Meaning (1959) proposes, “Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”

When circumstances pull for some particular reaction, choose to respond instead.

Don’t react without thinking. Don’t accept reflexive reactions. Instead, learn to become aware that there is a “space” before responding. Learn to recognize, increase, and make use of this “space.”

That awareness ushers a release from the dictates of both external and internal pressures.

Choose a better response. With that, you can find inner happiness.

Wondering what to read next?

  1. It’s Not What You See; It’s How You See It
  2. Get Everything Out of Your Head
  3. Cope with Anxiety and Stop Obsessive Worrying by Creating a Worry Box
  4. Expressive Writing Can Help You Heal
  5. Summary of Richard Carlson’s ‘Don’t Sweat The Small Stuff’

Don’t Suppress Your Emotions

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The Buddha taught that emotions are part of being human. Redemption comes solely from knowledge, the root of which lies in the awareness of the reasons for suffering.

Buddhism discourages you from ignoring unpleasant emotions so that you don’t have to experience them.

Acknowledging the way things are—and that they can’t change—may be the most challenging step toward happiness. It’s worth trying because you really can be happy, even when your life looks nothing like you thought it would.

Don’t try to quash your emotions; let yourself feel them. Yes, even the unpleasant ones. This attitude enables you to process them and challenge the dread that you won’t handle them.

Idea for Impact: Acceptance helps you work with the life you have. You can feel contentment in life without berating yourself for not feeling what you think you’re supposed to feel.

Wondering what to read next?

  1. How to … Embrace the Transience of Emotions
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  3. The Power of Negative Thinking
  4. Cope with Anxiety and Stop Obsessive Worrying by Creating a Worry Box
  5. Expressive Writing Can Help You Heal

Decision-Making Isn’t Black and White

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Most decisions aren’t “good” or “bad;” most fall somewhere in the middle.

Coming to terms with this reality is a big part of allowing yourself to trust your decisions, especially when dealing with uncertainty. Besides, more thinking can’t always be better thinking.

Let go of decisions you made in the past that you weren’t entirely satisfied with. Don’t let them haunt you in the present. Don’t let them second-guess yourself after a decision has been made.

Idea for Impact: When decisions don’t work out as expected, give yourself a break. Not all bad outcomes result from bad decisions. There are positive and negative implications to everything. And that’s OK.

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Get Everything Out of Your Head

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When there’s so much going on in your head, you’re constantly playing mental ping-pong. All those unfinished tasks can indeed affect your ability to be present with anything that you’re doing.

Sitting down to write out all the things that are weighing on your mind can boot out the clutter. Per the Zeigarnik Effect, interrupted tasks and unfinished thoughts tend to inundate you with a constant stream of reminders. Just the simple act of capturing a task can achieve a sense of completion for the moment.

Clear off your cluttered desk, pour some tea, put on some relaxing music, light a candle, mute the phone, and write down all the things you need to pay attention to. Work stuff, home stuff, kids stuff, paperwork, school stuff, friends stuff—all the stuff! Get it all out of your head.

Writing down everything that’s occupying your mind right now won’t solve your problems, but it makes them evident. This exercise makes it a lot easier to make good intuitive choices about where you should focus now and where it’s okay that you don’t focus now.

Idea for Impact: Stop what you’re doing right now and write down everything you have in your head. Not only will this exercise put in perspective all those things you need to keep track of, but also it’s a great way to reset your day.

Wondering what to read next?

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  3. The Power of Negative Thinking
  4. This May Be the Most Potent Cure for Melancholy
  5. The Law of Petty Irritations

Mindfulness Can Disengage You from Others

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This BBC article warns that mindfulness has a way of stirring people to think of themselves in more independent—not interdependent—terms:

A recent study suggests that, in some contexts, practicing mindfulness really can exaggerate some people’s selfish tendencies. With their increased inward focus, they seem to forget about others and are less willing to help those in need.

To counteract these effects, experts suggest other mindfulness techniques such as “loving-kindness meditation” (deliberately thinking about our sense of connection with others) and “mindful listening” (paying particular attention to another’s descriptions of emotional situations.)

Mindfulness is an expansive nonjudgmental awareness of one’s experiences. While mindfulness may help you get a deeper understanding of yourself and comprehend “you” and “your mind stuff” deeper, it takes deep listening, sensitivity, and empathy to learn about “others” and “you and others.” As you tune more into yourself, you should become more able to tune into others.

The original practice and philosophy of mindfulness meditation actually consist of many of these other features mentioned in the BBC article. Somehow, those notions have gotten lost in the monetization and industrialization of mindfulness in the West.

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  5. The Secret to Happiness in Relationships is Lowering Your Expectations

How to Stop a Worry Spiral

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If you tend to worry a lot—about your weight or money, what others think of you, going to a job you dislike, your life path,—you can use a simple trick proposed by the self-help author Shannon Kaiser.

In Joy Seeker (2019,) Kaiser suggests turning “what if” statements into “I wonder” statements. This reframing exercise helps quiet down your anxiety-filled thoughts and refocuses your mind on the best possible scenario rather than the worst:

Worry: What if I fail and it doesn’t work out?
Wonder: What if things go better than planned, and I am happier than I ever thought I could be?

Worry: What if people don’t understand or approve of what I do?
Wonder: What if people love it and my idea is well received?

Worry: What if I am rejected?
Wonder: What if I am accepted? My life will change for the better.

When you are too consumed with fear, your vision narrows, and your mind homes in on the threats you’re facing at the moment. You can’t focus on what you want. You can’t see the truth of the situation. Choosing wonder over worry helps you tap into the possibilities instead of getting sucked in by the limitations.

Idea for Impact: Approaching uncertainty with curiosity can help you fight hopelessness. Rather than admitting a terrible outcome as a foregone conclusion, you become open to possibility. You avoid sliding down into a pit of dread and despair. You’re far more likely to come up with effective ways for coping with the situation in question.

Wondering what to read next?

  1. The Power of Negative Thinking
  2. Cope with Anxiety and Stop Obsessive Worrying by Creating a Worry Box
  3. Expressive Writing Can Help You Heal
  4. The Law of Petty Irritations
  5. Don’t Hide from Your Feelings, Accept Them