Human Resources

The Speed Trap: How Extreme Pressure Stifles Creativity

May 5, 2025 By Nagesh Belludi Leave a Comment

The Speed Trap: How Extreme Pressure Stifles Creativity

Speed is beneficial—until it isn’t. Moving faster often means becoming leaner, sharper, and more efficient. It fuels innovation and keeps you ahead of the competition. However, excessive speed can backfire. Managers pushing harder with increased workloads and tighter deadlines create rising pressure. As a result, creativity declines, insightful thinking stalls, and rushed work compromises quality, accuracy, and overall performance. In such environments, passion gradually fades.

Success is not solely about speed; it requires sustainability. Here’s how:

Set Realistic Deadlines: Commitment should not lead to exhaustion; it’s a sign of imbalance. Success must align with well-being by eliminating distractions and focusing on priorities that truly matter.
Be Honest About Urgency: Artificial deadlines damage trust and create chaos. When everything is urgent, nothing is. Push back against unnecessary demands, prioritize effectively, and remove distractions to maintain focus.
Explain the “Why”: People engage more when they understand the purpose. Without a clear explanation, urgency lacks meaning and motivation dwindles.

Idea for Impact: Sustainable success requires balance. Involve your team, prioritize wisely, and work smart—not just fast.

Should Staff Be Allowed to Do ‘Life Admin’ at Work?

February 27, 2025 By Nagesh Belludi Leave a Comment

Should Staff Be Allowed to Do 'Life Admin' at Work? Life admin—the endless personal tasks like making appointments, coordinating with kids or a spouse, switching insurance, paying bills, responding to personal emails, dealing with financial issues, and managing shopping returns. It’s the behind-the-scenes work that keeps life running smoothly.

Let’s face it: life admin will occasionally spill into work hours. Managers, accept it. A bit of personal errand here and there isn’t the end of the world. Allowing some life admin during office hours can actually boost productivity and engagement.

Some savvy employers offer personal assistants or concierge services to help with these tasks, improving work-life balance and boosting retention. You don’t need to roll out the red carpet, but don’t be too rigid about life admin during work hours.

Remember, your staff aren’t robots programmed to work non-stop. The cognitive load of keeping their lives in order is no small feat and can certainly impact their focus and productivity. The best teams are those where managers trust their staff and understand that a little flexibility can go a long way.

Just keep an eye on things. If personal tasks start to crowd out work, it might be time to suggest handling life admin at home—or at least outside office hours—especially if the office buzz is turning into grumbling. Balance is key to keeping everyone productive and content.

Five Questions to Spark Your Career Move

January 16, 2025 By Nagesh Belludi Leave a Comment

Five Questions to Spark Your Career Move There are numerous compelling reasons to consider switching jobs. Factors such as work-life balance, economic pressures, family relocations, company downsizing, or a desire for a change can all influence your decision. However, these motivations often stem from circumstances rather than personal feelings, leading to less uncertainty than the deeper reasons we’ll explore later in this article.

We naturally resist change, even when dissatisfaction looms large, which can make leaving an uninspiring job difficult. Yet, a career switch can sometimes be the best choice for your well-being. Here are some essential questions to guide your decision-making process:

Are you mentally stimulated in your job? If your work has become repetitive and unchallenging, you may be experiencing “rust-out.” Seek opportunities that engage your mind and rekindle your passion for your role.
Do you feel valued in your workplace? Job satisfaction often hinges on recognition from your manager and colleagues. Feeling undervalued can lead to burnout and disengagement, making a positive work environment essential for motivation.
Are you performing at your best, or merely coasting? If your work feels effortless and routine, you might be underperforming. Addressing frustrations in your current role could be easier than starting anew with fresh challenges.
Where do you envision your future? Reflect on whether there are specific roles or industries you’ve hesitated to explore. Understanding your long-term goals can clarify if you’re on the right path toward achieving your aspirations.
Are you settling for a job that misaligns with your values? If your current position doesn’t reflect your self-worth or personal beliefs, it may be time to seek opportunities that resonate more with what truly matters to you.

Idea for Impact: Before quitting out of frustration, consider giving your employer a chance to address your concerns. Identify the core issue: is it the job itself, your boss, a coworker, or the company culture? Even if your supervisor can’t resolve everything, sharing your thoughts may spark positive changes. If improvements don’t materialize, shift your focus to moving forward rather than assigning blame.

The Jerk Dilemma: The Double-Edged Sword of a ‘No Jerks Here’ Policy

November 29, 2024 By Nagesh Belludi Leave a Comment

The Jerk Dilemma: The Double-Edged Sword of a 'No Jerks Here' Policy Many organizations swear by a no-jerk rule to project an image of a respectful and collaborative workplace. However, implementing this rule isn’t exactly a walk in the park.

First, defining “jerk” behavior is as subjective as choosing your favorite ice-cream. This leads to misunderstandings and people getting unfairly labeled as jerks due to personal conflicts or misinterpretations—even genuine disagreements. Some might even use the rule as a shield to deflect well-deserved criticism.

Then there’s the spectrum of jerkiness. While outright jerks should be shown the door, they’re quite rare. The real challenge lies with the “bit-of-a-jerk” types and situational jerks who often have no clue that their behavior is disruptive. With a little feedback and clear boundaries, these individuals can usually improve.

Consistency is another obstacle. Perceptions of jerk behavior can vary wildly based on personality and workplace dynamics. What one person finds acceptable, another might view as offensive, creating an environment where employees feel constantly scrutinized, leading to defensiveness or resentment.

Idea for Impact: While the no-jerk rule seems favorable in concept, implementing it requires a bit more finesse than simply slapping a sign on the door!

Do We Have Too Many Middle Managers?

August 29, 2024 By Nagesh Belludi Leave a Comment

Do We Have Too Many Middle Managers?

In Power to the Middle: Why Managers Hold the Keys to the Future of Work, HR Consultant Bill Schaninger, et al. argue that middle managers are essential to the evolving world of work.

What middle managers do is actually much more complex than what either executives or frontline workers do: They manage both up and down, and serve as translators in both directions. What kind of qualities and skills does the job require? Emotional intelligence, resilience, adaptability, technical skills, critical thinking, communication skills, being open to change, seeing the big picture, and managing both full-time and contract/gig workers. Everything they do deeply affects the work, the workforce, and the workplace.

True.

But many organizations are weighed down by too many middle managers. These layers of bureaucracy slow decisions and stifle innovation.

Why not cut the clutter? In today’s flat organizational structures, where employees are empowered to make decisions and manage projects independently, the need for numerous middle managers diminishes. Trim the fat.

Does Money Always Motivate?

August 26, 2024 By Nagesh Belludi Leave a Comment

Does Money Always Motivate? Most credible studies by psychologists and economists have indicated that money alone doesn’t accomplish much when you want to add motivation over the standard effort.

By and large, money contributes considerably to happiness as people move up from poverty. It contributes to happiness more modestly as income reaches the community’s norm. Beyond that point, money only adds a little to happiness.

People indeed welcome a raise and regret a decline. But most adapt to their change in circumstances, and the change doesn’t markedly affect their happiness over time.

This being said, ask people if they’re willing to change their job for a better one in virtually every aspect they can imagine—better environment, cooler technology, more exciting products, and broad scope for self-development—but with lower money offer, few would give in.

Idea for Impact: The money-as-a-motivator premise has some validity, but it’s not all-encompassing. For the most part, the dominant motivator for many employees is meaning—the prospect of learning and growing, engaging in stimulating work, and getting recognition for achievements.

Bringing out the Best in People through Positive Reinforcement

February 5, 2024 By Nagesh Belludi Leave a Comment

Aubrey C. Daniels’s Bringing out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement (2016) stands out as one of the most practical and comprehensive handbooks I’ve encountered on effective management techniques by a behavioral psychologist.

Central to Daniels’s approach is a management system rooted in positive reinforcement, which he argues leads to significant and measurable outcomes in both the short and long term. He contrasts this with traditional methods of punishment and criticism, which he finds to be ineffective and counterproductive. Instead, he advocates for praise and rewards to drive lasting behavioral change and enhance productivity. Drawing on principles from behavioral psychology, the book provides actionable strategies for implementing positive reinforcement effectively, fostering an environment of appreciation and support, and unlocking individuals’ full potential. Now in its third edition, it also offers insights into organizational change and establishing fair performance standards tailored to each person.

Here are some key takeaways from the book:

Incentives Drive Behavior. People don’t do what you tell them; they do what gets them a reward. “Managers must understand why people behave as they do with the same depth that scientists understand gravity” and align desired behavior with organizational objectives. Don’t “find fault or place blame, but analyze why people are behaving as they are, and modify the incentives to promote the behavior you need.”
Value What They Value. Positive reinforcement proves to be the most effective method for motivating individuals. It extends beyond mere monetary rewards or verbal praise; it encompasses anything of value to an employee. For instance, allowing an employee to dedicate some time to working on a favorite feature can serve as a form of reinforcement.
Consistency Shapes Behavior. Positive reinforcement has to be an everyday affair. It is most effective when it occurs immediately, is specific, and happens frequently. (Studies indicate that children with ADD and learning disabilities can maintain focus for extended periods while playing video games that offer 85 positive reinforcements per minute.)
Pure Praise, No Prompts. Positive reinforcement loses its effectiveness when followed by criticism (such as in “but, you need to improve X, Y, Z”) or suggestions for improvement because it dilutes the impact of the praise and can create confusion or mixed signals for the individual receiving feedback. “Do not use the occasion for praise as an opportunity to prompt or instruct.” The popular sandwich feedback technique has many pitfalls.
Regular Talks = Better Performance. Plan, give feedback, and adapt weekly. Hold weekly planning and feedback sessions. Relying solely on monthly reinforcement offers only 12 chances per year to influence someone’s performance. The annual review and bonus process doesn’t give employees the chance to make adjustments when it’s most crucial.
Reward High Performers; Redirect Others. Managers should prioritize recognizing and reinforcing the efforts of high-performing employees rather than solely focusing on addressing issues with underperformers. When dealing with employees who are not performing well, allocate a limited amount of time to address factors such as lack of necessary skills or abilities, inherent personality traits, or deep-seated behavioral patterns. However, if despite considerable effort there is only marginal improvement, it’s best to minimize losses by suggesting that their strengths may be better utilized in a different role. Assist them in finding a position that suits them better.
Continuously Refreshed Goals = Fresh Motivation. After reaching a goal, individuals may lose motivation due to complacency, like students after an “A” grade. To combat this, set new goals, offer feedback, recognition, and incentives, and foster a culture of continuous improvement to sustain motivation and drive progress.
Coercion Kills Motivation. An authoritarian or coercive “do it or else” demand typically only prompts individuals to perform at the minimum level required because it instills fear or compliance rather than genuine motivation. When faced with threats or coercion, people often focus on avoiding punishment rather than striving for excellence. This approach stifles creativity, initiative, and intrinsic motivation, resulting in minimal effort and limited engagement.
Clear Targets, Unstoppable Momentum. To motivate employees, establish a transparent method for measuring achievement. This encourages self-motivation. For instance, a software programmer’s performance could be measured by the number of bugs fixed, with extra recognition for addressing severe issues, or by the volume of documentation produced.

Recommendation: Quickread Aubrey C. Daniels’s Bringing out the Best in People. The book thoroughly reinforces principles and highlights the transformative impact of recognizing and reinforcing desired behaviors, benefiting both individuals and organizations. Enhance your team management by implementing systems and structures that effectively reinforce individuals in alignment with organizational goals.

What’s Next When You Get Snubbed for a Promotion

January 29, 2024 By Nagesh Belludi Leave a Comment

What's the Plan After Being Overlooked for a Promotion? Feeling passed over for a promotion hits hard, but how you handle it makes all the difference.

Sure, you might want to unleash some frustration on your boss or resort to sticking pins in a voodoo doll resembling them.

Set a Clear Path to Reach Your Career Goals

Take a breather and allow yourself to recover from the setback, but don’t let self-pity take control. It’s normal to experience moments of low spirits, but ensure it doesn’t evolve into an ongoing cycle of self-pity.

Circle back to your boss and ask straight up, “What do I need to do for that next promotion?” Keep it simple. Collaborate on a plan. If you’re lucky, you’ll both be on the same page, paving the way for future success.

Your boss might promise to make things right, but don’t get your hopes up. Companies, especially HR, have a reputation for dropping the ball.

Get Advice from a Supportive Mentor

A supportive mentor brings valuable perspective, insight, and guidance to help navigate the situation constructively. They might suggest that perhaps you weren’t quite ready for that promotion, or maybe you pushed too hard or inadvertently rubbed someone the wrong way.

Alternatively, it could be that the right people simply haven’t noticed you yet. Building key relationships is crucial for climbing the career ladder, so investing time in nurturing those connections is essential advice your mentor might offer.

If you’re feeling stuck, it might be time to explore other options, especially if your current job isn’t aligning with your long-term career goals. But remember, jumping ship isn’t always the quick fix. Dealing with promotion issues or performance setbacks in a familiar environment can be easier than starting anew, where you have to prove yourself from scratch and navigate new dynamics.

Idea for Impact: Own Your Path to Promotion

There’s a big difference between not getting what you want and not getting what you’ve earned. When you’re aiming for something but haven’t secured it yet, it’s up to you to figure out the steps needed to make it happen.

The Never-Ending Office vs. Remote Work Debate

November 22, 2023 By Nagesh Belludi Leave a Comment

Don’t we love talking about it endlessly! The debate on the balance between office and remote work days continues, with a possible shift from the current two or three office days to four days in the office and one day working from home.

Remote work was vital for business continuity during the pandemic, but it has limitations. In-office work fosters collaboration, innovation, and spontaneous interactions that nurture a unified company culture. It also delineates work-life boundaries, improving well-being, focus, and discipline.

The question of whether more office time boosts productivity lingers. In a cohesive company culture, flexibility in office days is crucial, tailored to the unique needs of employees, culture, and clients. Rather than strict rules, workplaces need to focus on building team chemistry and accommodating diverse work styles, enhancing collaboration and talent optimization for productivity.

Idea for Impact: The office itself doesn’t possess magical productivity powers; it’s the quality of focused, distraction-free time that drives productivity.

Employee Surveys: Perceptions Apart

October 28, 2023 By Nagesh Belludi Leave a Comment

Employee Surveys: The View From The Top, And The View From The Bottom Employee engagement surveys offer a stark illustration of the disconnect between the viewpoints of lower-ranking employees and top management. The Economist notes that bosses often believe their companies are compassionate, but their subordinates tend to hold a different perspective.

A [meta study on engagement surveys] found that bosses often believe their own guff, even if their underlings do not. Bosses are eight times more likely than the average to believe that their organisation is self-governing. (The cheery folk in human resources are also much more optimistic than other employees.) Some 27% of bosses believe their employees are inspired by their firm. Alas, only 4% of employees agree. Likewise, 41% of bosses say their firm rewards performance based on values rather than merely on financial results. Only 14% of employees swallow this.

The disconnect between senior management and rank and file employees often arises from limited direct interaction, information filtering, hierarchical barriers, and differing workplace cultures. Senior leaders don’t always fully grasp the day-to-day challenges and concerns of front-line workers.

From my viewpoint, many HR professionals tend to be overly optimistic when evaluating employee engagement, which can diverge from reality. This is partly because rank-and-file employees often perceive HR as less reliable in addressing their concerns, given the belief that HR prioritizes the organization’s interests. Concerns about transparency and inconsistent policy enforcement within HR exacerbate this perception.

Idea for Impact: From the lofty heights where they preside, leaders (and HR folk) can’t make out a world from which they hide.

Human Resources

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Set a Clear Path to Reach Your Career Goals

Get Advice from a Supportive Mentor

Idea for Impact: Own Your Path to Promotion

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