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How to Help an Employee Who Has Too Many Loops Open at Once

September 3, 2020 By Nagesh Belludi Leave a Comment

The notion of ‘open loops’ is analogous to an internet browser with too many tabs open all together. Forcing a computer to do too much at the same time will overburden the computer’s CPU and memory. That causes lower processing speeds, even causing the browser to crash.

The same thing can happen to your employees in the workplace. Open loops add up to ongoing and unfinished mental processes—from a report that’s past due to a creative idea that has lingered on without being put into practice.

Having too many open loops restrains the time and attention employees give to specific responsibilities, stagnates performance, and breaks the team’s momentum.

Here are three ways you can help your employees handle their workload.

  • Encourage your employees to work through these open loops and close them one by one. Evoke the two-minute rule: a task shouldn’t be added to a to-do list if it can be done within two minutes.
  • Sit down with your employees, encourage them to make a list of their open loops, and prioritize the more significant open loops over the less important ones. Suggest the so-called Eisenhower Decision Matrix, named after President Dwight D. Eisenhower, who famously said, “The urgent are not important, and the important are never urgent.”
  • 'Getting Things Done' by David Allen (ISBN 0143126563) Buy them a copy of David Allen’s Getting Things Done (2001.) This best-selling time-management guidebook can show your employees how to examine all their open loops and “stuff” in the office—information, ideas, emails, projects, expectations, and even people—into a sensible, meaningful system. Once organized, your employees can relentlessly “process” and sort out all open loops to conclusion. The resulting streamlined information flow can keep employees free from persistent worrying.

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Filed Under: Managing People, Sharpening Your Skills Tagged With: Coaching, Delegation, Discipline, Procrastination, Tardiness, Task Management, Time Management

This Isn’t Really a Diet Book, But It’ll Teach You to Eat Better

August 27, 2020 By Nagesh Belludi Leave a Comment

British food writer and food historian Bee Wilson’s First Bite: How We Learn to Eat (2015) may just be the most important diet book of the past decade.

First Bite isn’t a diet book in the sense that it doesn’t offer you tidy little prescriptions about how to get slimmer. Rather, it’s about why you eat what you eat and how you can be persuaded—and persuade yourself—to eat better by changing your habits and removing barriers to change.

Eating Should Be a Pleasurable Activity

At its core, First Bite is an exhaustively researched discourse on how you’re taught to eat since your childhood and the various social and cultural forces that have shaped your individual—and society’s collective—appetites and tastes.

Many children habitually seek out precisely the foods that are least suitable for them. … Over the centuries, the grown-ups who have devised children’s food have seldom paid much attention to the fact that its composition matters not just in the short term but because it forms how the children will eat in adult life. … The kids’ foods in supermarkets, laced with sugar and adorned with happy cartoons, teach children that what they eat must be a form of entertainment, portable packages of fun.

Parents have an incredible power to shape their kids’ appetites for various foods

Many of us now have found ourselves in an adversarial relationship with food, which is tragic.

Wilson asserts that the real root of your eating problems is your very first childhood experiences with food. First Bite will help you look back at your upbringing and reflect upon what—and how—you learned to eat.

The foods parents give to babies provide them with powerful memories that trigger lasting responses to certain flavors.

Wilson summons an abundance of anthropological, psychological, sociological, and biological research in examining how food preferences come into play. She considers food in the context of family and culture, memory and self-identity, scarcity and convenience, and hunger and love.

The main influence on a child’s palate may no longer be a parent but a series of food manufacturers whose products—despite their illusion of infinite choice—deliver a monotonous flavor hit quite unlike the more varied flavors of traditional cuisine. … The danger of growing up surrounded by these endless sweet and salty industrial concoctions is not that we are innately incapable of resisting them, but that the more frequently we eat them, especially in childhood, the more they train us to expect all food to taste this way.

People are not physiologically inclined to dread certain foods

Especially appealing is Wilson’s exposé of modern Western-style food production, marketing, and accessibility:

Modern meals marketed at children send the message that if you are a kid, you cannot be expected to find enjoyment in anything so boring as real, whole food. The kids’ foods in supermarkets, laced with sugar and adorned with happy cartoons, teach children that what they eat must be a form of entertainment, portable packages of fun.

Whereas in the past, manufacturers aimed their messages at the parents who bought the groceries, they now found that there was money in aiming products directly at children. Somehow, a new generation of youngsters were able to manipulate their parents into buying them exactly the foods they desired, which were the ones they saw advertised on TV.

Since the 1950s, children’s food has gone from being something nourishing but pleasureless to something whose primary aim is to pander to childish tastes.

In China, which suffered the Great Famine not three generations ago, obesity is on the rise, partly because of affordability, convenience, and the overabundance of food choices now available.

To change your diet, you have to relearn the art of eating and how you approach food

Wilson makes a compelling case on how food preferences can change—for individuals and for entire societies. Some chapters discuss stubborn toddlers, overeaters, undereaters, fussy eaters, the obese, the anorexic, and people with various other eating disorders—and how they’re being taught to relish food and learn new tastes.

In modern Japan, Wilson notes that people mostly eat an ideal diet with adequate protein, modest amounts of fat, and enough fiber. Contrast this to the middle of the 20th century, where there was never enough food in Japan, and what little was available lacked flavor and variety. Then meals consisted mostly of rice and pickles; Miso, sushi, and ramen noodles became prevalent only later.

Learning how to eat better isn’t easy, but it’s possible

Wilson’s central premise is, for all intents and purposes, you have more control than you think over what you like and dislike. You can teach yourself to enjoy food if you do incorporate more of specific types of food.

First Bite is ultimately a very hopeful book. If you’ve learned what and how to eat as children, you can unlearn and relearn, and change your food habits—at any age:

Changing our food habits is one of the hardest things we can do, because the impulses governing our preferences are often hidden, even from ourselves. And yet adjusting what you eat is entirely possible. We do it all the time.

Wilson argues that your taste buds are very adaptable and malleable. You can alter your relationships with foods that you tend to desire unreasonably and those you inherently dislike. In other words, if you can persuade yourself to understand that food is a treat, eating well becomes a delight. Eating for nourishment need not be something you should grudgingly do half of the time.

Recommendation: ‘First Bite’ is a Must Read

Bee Wilson’s First Bite: How We Learn to Eat can be quite dense in some parts, but it’s incredibly engaging and fascinating. It’s filled with lots of food-related facts that will not only surprise you; e.g. many TV ads for chocolate are targeted at women, depicting them as powerless to refrain from chocolate’s “melting charms.” Moreover, there’s none of the moralizations you’d find in diet books.

This book will transform your perspective on the importance of healthy eating and developing your tastes for more nutritious choices. If, indeed, food habits are learned, they can also be relearned.

Wilson suggests three big changes you’d benefit from assimilating:

  1. Pivot to real, flavorsome food by trying new foods. Taste them willingly, without pressure or rewards. “We mostly eat what we like (give or take.) Before you can change what you eat, you need to change what you like. The main way we learn to like foods is simply by trying them. If you ask young children which foods they most detest, they tend to be the ones they have never actually tasted, often vegetables. You can’t know if you hate something until you have tasted it.”
  2. Learn how to identify hunger and satiety cues. “Being able to regulate the amount of food we eat according to our needs is perhaps the single most important skill when it comes to eating—and the one that we least often master. The first stage is learning to recognize whether the stomach is empty or not.”
  3. Eat mindfully and slowly. Trick your brain so you’ll eat less. “Smaller plates—and smaller lunchboxes and smaller wine glasses—really do work. Eat dinner on side plates or bowls and dessert on saucers. Rethink what counts as a main course. Instead of having a large pizza with a tiny salad garnish, have a huge salad with a small pizza on the side. It’s still a very comforting meal.”

If you’re a parent, First Bite offers great ideas on introducing food and developing a great palate in your children.

Wondering what to read next?

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  3. The Reason Why Weight Watchers Works whereas ‘DIY Dieting’ Fails
  4. Stop Dieting, Start Savoring
  5. To Rejuvenate Your Brain, Give it a Break

Filed Under: Health and Well-being Tagged With: Change Management, Discipline, Mindfulness, Persuasion, Pursuits, Stress

Power Inspires Hypocrisy

July 27, 2020 By Nagesh Belludi Leave a Comment

Mark Hurd, whom I featured in Friday’s article, was one of the most respected and eminent leaders in Silicon Valley until his mighty fall following his dalliance with a contractor during his time as CEO of Hewlett Packard (HP.)

Hurd had hired this contractor, a glamour model, as a “hostess” for “executive summit events,” even at out-of-town places where there is no HP event, but Hurd happened to be.

Hurd was ultimately exonerated of violating HP’s sexual-harassment policy (nothing was consummated with the contractor, and Hurd settled with the accuser for undisclosed terms) but he was officially charged with drumming up expense reports.

Hurd walked away from HP with a $34 million severance package. Almost immediately, he became co-president of Oracle, earning $11 million a year and options.

Much has been speculated about the real reasons HP’s board gave Hurd the boot, especially considering that he probably falsified his just an expense report just the once. Even then, said expenses were petty compared to the massive turnaround he had engineered at HP after walking into a very troubling situation. Hurd was famed for his no-nonsense management style and for finagling a culture of operational excellence at HP.

When the Hurd controversy broke out, Wall Street Journal’s Jonah Lehrer argued that when nice people rise to positions of power, “authority atrophies the very talents that got them there.”

The very traits that helped leaders accumulate control in the first place all but disappear once they rise to power. Instead of being polite, honest and outgoing, they become impulsive, reckless and rude.

Contrary to the notion that nice guys finish last, research shows that the surest way to accumulate power is to do unto others as you would have them do unto you.

But once nice guys reach the top, the headiness of wielding power causes them to morph into a very different kind of beast. They lose their ability to empathize with others, especially lesser mortals, and ignore information that doesn’t confirm what they already believe. Most tellingly, perhaps, they learn to excuse faults in themselves that they are quick to condemn in others. That’s not to say that every CEO is a secret villain. But even the most virtuous people can be undone by the corner office.

Idea for Impact: Power can become an enabler of corruption, deceit, and hypocrisy. People in positions of power have incentives to hold others to strict account for their behaviors even as they themselves act up, especially when the odds of being caught and punished are slim.

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Filed Under: Leadership, Mental Models Tagged With: Attitudes, Discipline, Ethics, Getting Along, Humility, Icons, Integrity, Leadership, Motivation, Psychology, Success

Easy Ways to Boost Your Focus & Stop Multitasking

July 18, 2020 By Nagesh Belludi Leave a Comment

If you’re struggling to focus on getting work done, perhaps the following tips may help.

1. Simplify Your Environment. We, humans, are biologically programmed to pay attention to new stimuli. Disable notifications on your phone, close the unnecessary windows on your screen, and clear up unnecessary papers. Switch off to switch on. Find a quiet space in the office or retreat to the local library or a tearoom.

2. Make Your Mind Up to Focus. Set aside a block of time—even if it’s just ten minutes—to handle a mentally challenging task without interruptions. Quite often, seemingly difficult tasks get easier once you get working on them, even if you force yourself to go through the motions. Extend the time further—schedule ten, twenty, or thirty more minutes of work.

3. Embrace Your Struggles. Any task that takes mental effort, or involves critical thinking and creativity, is going to be a little daunting initially. When you hit a wall, don’t quit and breakout to something easier. Labor through and push onwards.

4. Take Adequate Breaks. Humans work in cycles; we can focus for a period but then need time to rest. Try the popular ‘Pomodoro Technique’: work for a concentrated 25 minutes, take a 5-minute time out, then dive back in for another Pomodoro. After four Pomodoros, take a long break. During each break, leave your desk or take a break from your screen. Go for a quick walk around the block, step away from your desk for a few minutes, or make a cup of tea. Realizing that you only have a set amount of time to complete a task before a break, the Pomodoro Technique tends to keep you on the task rather than drifting from one diversion to another.

By ditching multitasking and regaining focus, you can reduce distraction, lower stress levels, and put more of your energy into what’s important instead—one single task at a time.

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Filed Under: Sharpening Your Skills Tagged With: Discipline, Getting Things Done, Motivation, Procrastination, Time Management

Don’t Live in a World Ruled by Falsehoods

July 17, 2020 By Nagesh Belludi Leave a Comment

“Reality is that which, when you stop believing in it, doesn’t go away,” defined the American author Philip K. Dick.

Lying is second nature to us, and under the influence of improbable thinking, even idealism, we’ll hang ourselves if given enough rope. Rebekah Campbell of the New York Times observed,

A study by the University of Massachusetts found that 60 percent of adults could not have a 10-minute conversation without lying at least once. The same study found that 40 percent of people lie on their resumes and a whopping 90 percent of those looking for a date online lie on their profiles.

Most people lie about little things to make them look good. People lie to stave off the consequences of making a mistake, to buy more time or to spare someone’s feelings. Their hearts may be in the right place, but they are still telling lies.

Telling lies is the No. 1 reason entrepreneurs fail. Not because telling lies makes you a bad person but because the act of lying plucks you from the present, preventing you from facing what is really going on in your world. Every time you overreport a metric, underreport a cost, are less than honest with a client or a member of your team, you create a false reality and you start living in it.

Idea for Impact: Stop Living in a World of Illusions

Live in the world of reality, not in the world of how you perceive reality.

Realistic thinking is grounded in an honest appraisal of all facts and data and conditions in different situations. Realistic thinking affords a clear-headed and conscious thought and behavior.

The great undertaking in life is to discover reality—to be truly honest and transparent with yourself about everything.

The meditation master Kalu Rinpoche wrote in The Dharma: That Illuminates All Beings Impartially Like the Light of the Sun and Moon (1986,)

You live in illusion, and the appearance of things.
There is a reality, but you do not know this.
When you understand this, you will see that you are nothing.
And being nothing, you are everything.
That is all.

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Filed Under: Mental Models Tagged With: Attitudes, Conviction, Critical Thinking, Decision-Making, Discipline, Mental Models, Mindfulness, Wisdom

Don’t Let the Latecomers Ruin Your Meeting

June 29, 2020 By Nagesh Belludi Leave a Comment

Latecomers not only demoralize and disrespect those who turn up on time and have to wait around but also hurt the meeting’s productivity—especially if you have a tight and structured schedule.

  • Always start and end your meeting at the appointed time. Are your attendees tardy because they know that you don’t start the meeting promptly? Do you tend to wander off-topic?
  • Confirm that there’re enough chairs in the meeting room. A latecomer can disrupt a discussion by dragging chairs over from other meeting rooms.
  • Don’t reprimand or embarrass a latecomer during the meeting. Speak to her later. Does she understand that she has a clearly defined role in this meeting? (People are often late to events because they’re not entirely convinced about whether they really want—or need—to be there.)
  • Don’t go over an agenda item to help a latecomer catch up. Recapitulate the key points only if the latecomer’s inputs are necessary to what’s left on the agenda.
  • If you have a chronic latecomer, check if he has a schedule-conflict. Confirm that his participation is still relevant. If he doesn’t want to—or need not—attend the entire meeting, pull him to the top of the agenda. Let him contribute and leave.
  • Try to corral the chronic latecomers by stopping by their desks en route to the meeting.
  • Could you make the meeting more beneficial for all your attendees? Invite suggestions for mutual gain so that everyone feels more productive.

Also, be alert to power trippers who get a small thrill in keeping others waiting, and then requiring you to start over or recapitulate when they arrive.

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Filed Under: Effective Communication, Sharpening Your Skills Tagged With: Attitudes, Discipline, Efficiency, Etiquette, Meetings, Time Management

Why Is (Was!) Airline Boarding a Mess?

June 11, 2020 By Nagesh Belludi Leave a Comment

Prescript: I drafted and pre-scheduled this article late last year … who would have imagined that life, and the airline industry specifically, could be utterly derailed by a lethal virus?

Boarding an airplane is one of the most inefficient aspects of flying.

There’s no money to be made when a plane is sitting on the ground. Little wonder, then, that airlines have attempted for decades to improve the boarding process—usually with little to no success.

Airlines and airports have engaged industrial engineers, logistics experts, and university researchers to study how to get passengers into their planes in a timely fashion. They’ve experimented with back-to-front, window-to-aisle, every-other-row, and many seating combinations thereof. The improvements have turned out marginal at best.

A Little Too Theoretical to Work Well

No airline seems to have cracked the code for efficient boarding because of the same old reasons—much of the sequencing models and organizing tests are a little too theoretical for reality and are reductive about human behavior.

All the boarding methods have an implicit assumption that passengers are orderly and don’t create frustrating bottlenecks. But, when it comes down to it, passengers simply can’t lend themselves to the airline’s preferred boarding order. Passengers don’t show up at the gate on time and organize themselves precisely in the airline’s prescribed sequence. Once onboard, they don’t place their carryon bags into bins promptly and clear the aisle swiftly.

To make matters worse, airlines need to treat some passengers preferentially—the highest paying customers, loyal frequent flyers, military personnel, people with special needs, and families with young kids must board before general boarding. Then there’re complications arising from making passengers pay for carryon bags. Passengers with bare-bones tickets are not only given middle seats but also inconvenienced enough to board in the end and then scramble for overhead bin space for their bags.

All these complexities add a significant burden on gate agents and flight attendants, who, while making every effort for an on-time departure, must monitor passengers boarding when they must, carrying paid-for carryon bags, and using overhead bin space near their seats.

Basic Human Nature is the Inhibiting Factor

Given the not-so-orderly-and-decorous tendencies of humans, no one boarding method has statistically proved to be consistently and reliably better than others. As a result, airlines fall back on a variety of general boarding schemes, usually some combinations of back-to-front and window-to-aisle arrangement.

In my experience, the “free-for-all” seating that Southwest Airlines operates appears the fastest. Southwest’s passengers don’t get assigned seat numbers, so they have the freedom to sit anywhere they want. They line up for boarding in the order they check-in and reach the gate. Once onboard, they move quickly to find the best available seats and keep out of each other’s way. Southwest is also helped by the fact that passengers tend to have fewer and smaller carryon bags because Southwest doesn’t charge for checked luggage.

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Filed Under: Mental Models Tagged With: Aviation, Customer Service, Discipline

How to Clear Your Mental Horizon

June 8, 2020 By Nagesh Belludi Leave a Comment

This anecdote about a reclusive Nobel laureate is scarcely practical advice, but an excellent reminder of the importance of eliminating internal and external distractions.

Peter Higgs is not a fan of modern technology. The British theoretical physicist, 84, is so consumed with work that he has never sent an email, looked at the internet, or used a cellphone. He’s so cut off from modes of modern communication that he didn’t know he’d won this year’s Nobel Prize in physics—for his 1964 paper predicting the Higgs boson, which imbues other particles with mass—until a neighbor congratulated him on the street. “I resent being disturbed in this way,” says Higgs. “Why should people be able to interrupt me like that?” Because they want to keep in touch? “But I don’t want to be in touch,” he laughs. “It’s an intrusion into my way of life, and certainly on principle I don’t feel obliged to accept it.” He doesn’t own a TV, but not because he lacks interest in the outside world. “I don’t regard television as the outside world,” he offers dryly. “I regard it as an artifact.”

And, the Guardian notes that Higgs isn’t interested in being accessible:

Higgs struck upon his [Higgs boson] theory while walking in the Cairngorms one weekend in 1964. An unworldly and donnish academic, he was so immersed in particle physics research that when his first son was born he was miles away in a university library, and so remote from contemporary reality that to this day he owns neither a TV nor mobile phone, and only acquired his first computer on his 80th birthday.

Make Conditions as Favorable as Possible

Good jobs are overwhelming, and accomplishing important things is really, really hard. As the following anecdotes will illuminate, many of the greatest achievements in life are often accomplished by people who (1) have a particular desire that becomes the foundational building block for everything they do, (2) focus on what they want to achieve, and (3) divest themselves of internal and external distractions.

  • The physicist and 1965 Nobel laureate Richard Feynman famously invented the falsehood that he’s irresponsible so that he could avoid mundane tasks. He wrote, “I tell everybody. “I don’t do anything.” If anybody asks me to be on a committee to take care of admissions … “No! I’m irresponsible. … I don’t give a damn about the students!” Of course I give a damn about the students, but I know that somebody else’ll do it! … because I like to do physics, and I want to see if I can still do it. I am selfish, okay? I want to do my physics.”
  • The American crime writer James Ellroy said, “I’m interested in doing very few things. I don’t have a cell phone. Don’t have a computer. Don’t have a TV set. Don’t go to movies. Don’t read. I ignore the world so I might live obsessively.”
  • Asked about his vacations, the German filmmaker Werner Herzog once revealed that he has never taken vacation, “I work steadily and methodically, with great focus. There is never anything frantic about how I do my job; I’m no workaholic. A holiday is a necessity for someone whose work is an unchanged daily routine, but for me, everything is constantly fresh and always new. I love what I do, and my life feels like one long vacation.”

Idea for Impact: Find the Focus That’ll Take to Do Your Best

Success is a product of unremitting attention to purpose. Avoid, disconnect, eliminate, automate, delegate, reduce, or minimize mundane concerns and routine affairs that could dissuade you from focusing on what you want to achieve.

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Filed Under: Sharpening Your Skills Tagged With: Balance, Decision-Making, Discipline, Mindfulness, Stress, Targets, Time Management

What Are You So Afraid Of? // Summary of Susan Jeffers’s ‘Feel the Fear and Do It Anyway’

June 1, 2020 By Nagesh Belludi Leave a Comment

Title: Psychologist Susan Jeffers’s self-help classic, Feel the Fear … and Do It Anyway (1987, 2006.)

Idea for Impact: “You can drop an awful lot of excess baggage if you learn to play with life instead of fight it.”

Central Premise: You’re often held back by a “Grand Canyon” of fear. You’re wasting far too much time trying to perfect your mental state and seeking to feel happier, confident, and motivated.

Thought-Provoking Snippet: “It is reported that more than 90% of what we worry about never happens. That means that our negative worries have less than a 10% chance of being correct. If this is so, isn’t being positive more realistic than being negative? … If you think about it, the important issue is not which is more realistic, but rather, “Why be miserable when you can be happy?””

Mindset Change: Recognize the limited control you have over your emotions. Accept fear as a natural part of your mental development and learn how to live alongside your fears and self-doubts. Use positive affirmations—e.g., replace “It’s gonna be terrible!” with “I can handle it … it’ll be a learning experience!”

Caution: Don’t overdo affirmations. Cheery slogans such as “I Am Powerful and I Love it!” may lift your mood. But repeating them “at least twenty-five times each morning, noon, and night,” as Jeffers suggests, could make you feel worse by evoking the peevish internal counterargument that you’re not and you don’t.

Action Plan: Get on with the things you want to do. The momentum of positive emotions builds up as soon as you start taking action. “Every time you encounter something that forces you to “handle it,” your self-esteem is raised considerably. You learn to trust that you will survive, no matter what happens. And in this way your fears are diminished immeasurably.”

Why Read: An insightful prescription for why and how to get over your “urgh.”

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  1. How to Turn Your Fears into Fuel
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  3. How to … Overcome Your Limiting Beliefs
  4. Resilience Through Rejection
  5. How to Banish Your Inner Perfectionist

Filed Under: Living the Good Life, Mental Models, Sharpening Your Skills Tagged With: Anxiety, Attitudes, Books, Discipline, Emotions, Fear, Lifehacks, Mindfulness, Motivation, Personal Growth, Procrastination

How to Kick That Bad Habit

April 30, 2020 By Nagesh Belludi Leave a Comment

Rabbi Joseph Telushkin’s The Book of Jewish Values (2011) cites advice from a 12th-century rabbinic text:

Set aside a sum of money that you will give away if you allow yourself to be angered. Be sure that the amount you designate is sufficient to force you to think twice before you lose your temper.

One way to kick a bad habit is to pledge to give money to a cause that you hate should you fail in your goal.

For instance, entrust a trusted friend (or the website StickK) with $200 and ask her to keep an eye on your goal to eat mindfully and lose weight. If you’re a lifelong Democrat, pledge to have your friend give away your $200 to the “Trump for President 2020” campaign should you fail to meet your predetermined criteria.

Idea for Impact: Try this negative reinforcement technique to inculcate some self-discipline. Make it motivating—designate to give away an amount that hurts or to a cause that you loathe!

Endnote: The text above is an extract from Rabbi Avrohom Chaim Feuer Reishit’s Ramban: A Letter for the Ages (1989,) an anthology of the works of Ramban (c.1194–1270,) fully Moses ben Nahman or Naḥmanides, a Spanish religious leader and rabbi.

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Filed Under: Mental Models Tagged With: Discipline, Goals, Lifehacks, Motivation, Persuasion

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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