Discipline

Don’t Live in a World Ruled by Falsehoods

July 17, 2020 By Nagesh Belludi Leave a Comment

“Reality is that which, when you stop believing in it, doesn’t go away,” defined the American author Philip K. Dick.

Lying is second nature to us, and under the influence of improbable thinking, even idealism, we’ll hang ourselves if given enough rope. Rebekah Campbell of the New York Times observed,

A study by the University of Massachusetts found that 60 percent of adults could not have a 10-minute conversation without lying at least once. The same study found that 40 percent of people lie on their resumes and a whopping 90 percent of those looking for a date online lie on their profiles.

Most people lie about little things to make them look good. People lie to stave off the consequences of making a mistake, to buy more time or to spare someone’s feelings. Their hearts may be in the right place, but they are still telling lies.

Telling lies is the No. 1 reason entrepreneurs fail. Not because telling lies makes you a bad person but because the act of lying plucks you from the present, preventing you from facing what is really going on in your world. Every time you overreport a metric, underreport a cost, are less than honest with a client or a member of your team, you create a false reality and you start living in it.

Idea for Impact: Stop Living in a World of Illusions

Live in the world of reality, not in the world of how you perceive reality.

Realistic thinking is grounded in an honest appraisal of all facts and data and conditions in different situations. Realistic thinking affords a clear-headed and conscious thought and behavior.

The great undertaking in life is to discover reality—to be truly honest and transparent with yourself about everything.

The meditation master Kalu Rinpoche wrote in The Dharma: That Illuminates All Beings Impartially Like the Light of the Sun and Moon (1986,)

You live in illusion, and the appearance of things.
There is a reality, but you do not know this.
When you understand this, you will see that you are nothing.
And being nothing, you are everything.
That is all.

Don’t Let the Latecomers Ruin Your Meeting

June 29, 2020 By Nagesh Belludi Leave a Comment

Latecomers not only demoralize and disrespect those who turn up on time and have to wait around but also hurt the meeting’s productivity—especially if you have a tight and structured schedule.

Always start and end your meeting at the appointed time. Are your attendees tardy because they know that you don’t start the meeting promptly? Do you tend to wander off-topic?
Confirm that there’re enough chairs in the meeting room. A latecomer can disrupt a discussion by dragging chairs over from other meeting rooms.
Don’t reprimand or embarrass a latecomer during the meeting. Speak to her later. Does she understand that she has a clearly defined role in this meeting? (People are often late to events because they’re not entirely convinced about whether they really want—or need—to be there.)
Don’t go over an agenda item to help a latecomer catch up. Recapitulate the key points only if the latecomer’s inputs are necessary to what’s left on the agenda.
If you have a chronic latecomer, check if he has a schedule-conflict. Confirm that his participation is still relevant. If he doesn’t want to—or need not—attend the entire meeting, pull him to the top of the agenda. Let him contribute and leave.
Try to corral the chronic latecomers by stopping by their desks en route to the meeting.
Could you make the meeting more beneficial for all your attendees? Invite suggestions for mutual gain so that everyone feels more productive.

Also, be alert to power trippers who get a small thrill in keeping others waiting, and then requiring you to start over or recapitulate when they arrive.

Why Is (Was!) Airline Boarding a Mess?

June 11, 2020 By Nagesh Belludi Leave a Comment

Prescript: I drafted and pre-scheduled this article late last year … who would have imagined that life, and the airline industry specifically, could be utterly derailed by a lethal virus?

Boarding an airplane is one of the most inefficient aspects of flying.

There’s no money to be made when a plane is sitting on the ground. Little wonder, then, that airlines have attempted for decades to improve the boarding process—usually with little to no success.

Airlines and airports have engaged industrial engineers, logistics experts, and university researchers to study how to get passengers into their planes in a timely fashion. They’ve experimented with back-to-front, window-to-aisle, every-other-row, and many seating combinations thereof. The improvements have turned out marginal at best.

A Little Too Theoretical to Work Well

No airline seems to have cracked the code for efficient boarding because of the same old reasons—much of the sequencing models and organizing tests are a little too theoretical for reality and are reductive about human behavior.

All the boarding methods have an implicit assumption that passengers are orderly and don’t create frustrating bottlenecks. But, when it comes down to it, passengers simply can’t lend themselves to the airline’s preferred boarding order. Passengers don’t show up at the gate on time and organize themselves precisely in the airline’s prescribed sequence. Once onboard, they don’t place their carryon bags into bins promptly and clear the aisle swiftly.

To make matters worse, airlines need to treat some passengers preferentially—the highest paying customers, loyal frequent flyers, military personnel, people with special needs, and families with young kids must board before general boarding. Then there’re complications arising from making passengers pay for carryon bags. Passengers with bare-bones tickets are not only given middle seats but also inconvenienced enough to board in the end and then scramble for overhead bin space for their bags.

All these complexities add a significant burden on gate agents and flight attendants, who, while making every effort for an on-time departure, must monitor passengers boarding when they must, carrying paid-for carryon bags, and using overhead bin space near their seats.

Basic Human Nature is the Inhibiting Factor

Given the not-so-orderly-and-decorous tendencies of humans, no one boarding method has statistically proved to be consistently and reliably better than others. As a result, airlines fall back on a variety of general boarding schemes, usually some combinations of back-to-front and window-to-aisle arrangement.

In my experience, the “free-for-all” seating that Southwest Airlines operates appears the fastest. Southwest’s passengers don’t get assigned seat numbers, so they have the freedom to sit anywhere they want. They line up for boarding in the order they check-in and reach the gate. Once onboard, they move quickly to find the best available seats and keep out of each other’s way. Southwest is also helped by the fact that passengers tend to have fewer and smaller carryon bags because Southwest doesn’t charge for checked luggage.

How to Clear Your Mental Horizon

June 8, 2020 By Nagesh Belludi Leave a Comment

This anecdote about a reclusive Nobel laureate is scarcely practical advice, but an excellent reminder of the importance of eliminating internal and external distractions.

Peter Higgs is not a fan of modern technology. The British theoretical physicist, 84, is so consumed with work that he has never sent an email, looked at the internet, or used a cellphone. He’s so cut off from modes of modern communication that he didn’t know he’d won this year’s Nobel Prize in physics—for his 1964 paper predicting the Higgs boson, which imbues other particles with mass—until a neighbor congratulated him on the street. “I resent being disturbed in this way,” says Higgs. “Why should people be able to interrupt me like that?” Because they want to keep in touch? “But I don’t want to be in touch,” he laughs. “It’s an intrusion into my way of life, and certainly on principle I don’t feel obliged to accept it.” He doesn’t own a TV, but not because he lacks interest in the outside world. “I don’t regard television as the outside world,” he offers dryly. “I regard it as an artifact.”

And, the Guardian notes that Higgs isn’t interested in being accessible:

Higgs struck upon his [Higgs boson] theory while walking in the Cairngorms one weekend in 1964. An unworldly and donnish academic, he was so immersed in particle physics research that when his first son was born he was miles away in a university library, and so remote from contemporary reality that to this day he owns neither a TV nor mobile phone, and only acquired his first computer on his 80th birthday.

Make Conditions as Favorable as Possible

Good jobs are overwhelming, and accomplishing important things is really, really hard. As the following anecdotes will illuminate, many of the greatest achievements in life are often accomplished by people who (1) have a particular desire that becomes the foundational building block for everything they do, (2) focus on what they want to achieve, and (3) divest themselves of internal and external distractions.

The physicist and 1965 Nobel laureate Richard Feynman famously invented the falsehood that he’s irresponsible so that he could avoid mundane tasks. He wrote, “I tell everybody. “I don’t do anything.” If anybody asks me to be on a committee to take care of admissions … “No! I’m irresponsible. … I don’t give a damn about the students!” Of course I give a damn about the students, but I know that somebody else’ll do it! … because I like to do physics, and I want to see if I can still do it. I am selfish, okay? I want to do my physics.”
The American crime writer James Ellroy said, “I’m interested in doing very few things. I don’t have a cell phone. Don’t have a computer. Don’t have a TV set. Don’t go to movies. Don’t read. I ignore the world so I might live obsessively.”
Asked about his vacations, the German filmmaker Werner Herzog once revealed that he has never taken vacation, “I work steadily and methodically, with great focus. There is never anything frantic about how I do my job; I’m no workaholic. A holiday is a necessity for someone whose work is an unchanged daily routine, but for me, everything is constantly fresh and always new. I love what I do, and my life feels like one long vacation.”

Idea for Impact: Find the Focus That’ll Take to Do Your Best

Success is a product of unremitting attention to purpose. Avoid, disconnect, eliminate, automate, delegate, reduce, or minimize mundane concerns and routine affairs that could dissuade you from focusing on what you want to achieve.

What Are You So Afraid Of? // Summary of Susan Jeffers’s ‘Feel the Fear and Do It Anyway’

June 1, 2020 By Nagesh Belludi Leave a Comment

Title: Psychologist Susan Jeffers’s self-help classic, Feel the Fear … and Do It Anyway (1987, 2006.)

Idea for Impact: “You can drop an awful lot of excess baggage if you learn to play with life instead of fight it.”

Central Premise: You’re often held back by a “Grand Canyon” of fear. You’re wasting far too much time trying to perfect your mental state and seeking to feel happier, confident, and motivated.

Thought-Provoking Snippet: “It is reported that more than 90% of what we worry about never happens. That means that our negative worries have less than a 10% chance of being correct. If this is so, isn’t being positive more realistic than being negative? … If you think about it, the important issue is not which is more realistic, but rather, “Why be miserable when you can be happy?””

Mindset Change: Recognize the limited control you have over your emotions. Accept fear as a natural part of your mental development and learn how to live alongside your fears and self-doubts. Use positive affirmations—e.g., replace “It’s gonna be terrible!” with “I can handle it … it’ll be a learning experience!”

Caution: Don’t overdo affirmations. Cheery slogans such as “I Am Powerful and I Love it!” may lift your mood. But repeating them “at least twenty-five times each morning, noon, and night,” as Jeffers suggests, could make you feel worse by evoking the peevish internal counterargument that you’re not and you don’t.

Action Plan: Get on with the things you want to do. The momentum of positive emotions builds up as soon as you start taking action. “Every time you encounter something that forces you to “handle it,” your self-esteem is raised considerably. You learn to trust that you will survive, no matter what happens. And in this way your fears are diminished immeasurably.”

Why Read: An insightful prescription for why and how to get over your “urgh.”

How to Kick That Bad Habit

April 30, 2020 By Nagesh Belludi Leave a Comment

Rabbi Joseph Telushkin’s The Book of Jewish Values (2011) cites advice from a 12th-century rabbinic text:

Set aside a sum of money that you will give away if you allow yourself to be angered. Be sure that the amount you designate is sufficient to force you to think twice before you lose your temper.

One way to kick a bad habit is to pledge to give money to a cause that you hate should you fail in your goal.

For instance, entrust a trusted friend (or the website StickK) with $200 and ask her to keep an eye on your goal to eat mindfully and lose weight. If you’re a lifelong Democrat, pledge to have your friend give away your $200 to the “Trump for President 2020” campaign should you fail to meet your predetermined criteria.

Idea for Impact: Try this negative reinforcement technique to inculcate some self-discipline. Make it motivating—designate to give away an amount that hurts or to a cause that you loathe!

Endnote: The text above is an extract from Rabbi Avrohom Chaim Feuer Reishit’s Ramban: A Letter for the Ages (1989,) an anthology of the works of Ramban (c.1194–1270,) fully Moses ben Nahman or Naḥmanides, a Spanish religious leader and rabbi.

Why You’ll Work Better with Plenty of Breaks during This COVID-19 Lockdown

April 27, 2020 By Nagesh Belludi Leave a Comment

Mix it Up; or, How to Beat Vigilance Decrement

In the mid-1940s, the British psychologist Norman Mackworth set about to investigate why, during World War II, the Royal Air Force’s radar and sonar operators would miss weak signals that could suggest submerged enemy vessels.

Mackworth was particularly interested in why this observed phenomenon was likely to happen more towards the end of the operators’ shifts.

The “Mackworth Clock” study established that after 30 minutes in an intense task, there was a deterioration of 10–15% in the accuracy of signal detection. Fatigue ensued, and blood flow to the brain decreased. This deterioration continued as the time on task increased. Mackworth also found that short breaks restored performance.

The Way Attention Works

Research on “vigilance” (that’s psychology-speak for attention) has demonstrated that attention is a limited resource. Most of us find it challenging to sustain constant attention to a single task for long periods, especially if the task were demanding, tedious, and boring. Students, for example, can’t concentrate and follow lectures for more a few minutes at a time. This notion of limited and waning attention is called “vigilance decrement.”

Sustained Vigilance Requires Hard Mental Work

Vigilance decrement also increases error rates and slows down reaction times, especially in tasks that need sustained attention—security personnel, surveillance-camera monitors, pilots and vehicle drivers, medical diagnostic screeners, students, and so on—even engineers who train self-driving cars.

As with Mackworth’s study, vigilance decrement is most pronounced when monitoring screens and displays, often over periods as short as 10 or 15 minutes.

TSA screeners in America, for instance, continually rotate positions throughout their shift to avoid making mistakes and missing details—especially small but important details. They even rotate among different stations. Every TSA officer is trained in all the tasks on the floor, including x-ray screening, searching bags, validating tickets and passports, and conducting pat-down searches. TSA agents take frequent breaks, sometimes resting for 30 minutes every two or three hours.

Idea for Impact: To Beat Vigilance Decrement, Take Truly Restful Breaks

Rest well before undertaking a task that requires sustained attention. The airline industry has specific guidelines for duty, rest, and sleep requirements to combat the risks of fatigue in aircrews.
Hand over surveillance tasks as frequently as possible.
Mix ’em up. Try interleaving—instead of focusing on a single task, frequently switch between different ones.

During the current COVID-19 lockdown, you’ll work better with breaks. Mix up how you sequence your work. Avoid doing the same tasks in the same order each day.

Personal Energy: How to Manage It and Get More Done // Summary of ‘The Power of Full Engagement’

March 23, 2020 By Nagesh Belludi Leave a Comment

Jim Loehr and Tony Schwartz’s best-selling The Power of Full Engagement (2003) is a persuasive reminder that matching your energy to a task is the key to excelling.

Personal energy, like willpower, is a “reservoir” that not only becomes depleted during a day but also can be filled up. “Energy, not time, is the fundamental currency of high performance.”

Your Most Valuable Resource is Energy, Not Time

Even if you’re effective at time- and task-management, you may often find yourself with the available time to do something, but not the energy, focus, or passion needed. You can achieve so much with better time-management, but at some point, you can’t put in more hours because time is a finite resource. You can then pivot to another realm of self-management—your personal energy.

Identify the kinds of activities that drain and sustain you. If you know yourself well enough, you can make conscious, proactive choices that will help you feel more energetic throughout the day.
Understand your working pattern. Match your tasks to your energy levels throughout the day. If you are at your best first thing in the morning, work on something challenging at that time and defer the mundane and the routine until later in the day.
Start your day with a brief planning session to force yourself to be proactive. Planning is easier when your energy levels are highest, which, for most people, is first thing in the morning.

Manage Four Types of Personal Energy

The Power of Full Engagement characterizes four distinct but related sources of energy—physical, emotional, mental (ability to focus,) and spiritual (values and beliefs.) For peak performance, you must be physically energized, emotionally connected, mentally focused, and spiritually aligned.

Energy levels vary from person to person, and people are each energized or exhausted by different things.
If you feel wiped out, think about which of these four “reservoirs” of energy is depleted. Stimulate yourself by doing something else that can draw stamina from another reservoir of energy.

Create Positive Energy Rituals

The authors’ study of the performance of top-rated athletes revealed that they rely on rhythmic patterns of focused performance and convalescence. In other words, peak performers push themselves intensely for a time, recuperate, and then return to another round of focused performance. The higher the performance demand, the greater the need for recovery and energy renewal.

Human beings operate in rhythms. Every 90 to 120 minutes, we transit from a high state of arousal slowly down into a lull. Our physiological constitution is designed to balance energy expenditure with intermittent energy renewal to help sustain energy throughout the day.

Intersperse periods of intense work with rejuvenating breaks. Build a rhythm throughout the day so that when you’re working, you’re truly engaged. After a period of intense activity, take a break to renew your energy levels.
Develop intentional routines and rituals—habits that can become automatic over time. Habits are so much more potent because they can reduce the need to rely on your limited conscious will and your discipline to take action.

Idea for Impact: Energy, Like Time, is a Resource You Must Learn to Manage

The Power of Full Engagement (2003) is an essential read—it can help you operate “rhythmically between stress and recovery” and pace your day better.

For sustainable high performance, you need to find systematic ways to expend your energy positively and balance it with regular energy renewal.

Seek periods of good energy and favor them. Reconsider periods of reduced energy and manage them better.

The Poolguard Effect: A Little Power, A Big Ego!

February 24, 2020 By Nagesh Belludi Leave a Comment

Even Petty Power Corrupts: Authority Can Warp Behavior

The Poolguard Effect: A Little Power, A Big Ego! Ever wonder why some folks with a little authority, but not much real status, tend to throw their weight around? They often become overconfident, controlling, and bossy. This phenomenon, known as “hubris syndrome,” can lead to micromanaging, unnecessary rules, and a real disconnect from the people around them.

Even in lower-level jobs, you can see these power trips in action. For instance, rub a TSA agent the wrong way, and you might get flagged for extra screening. Summer pool guards can be overly strict with kids and parents who don’t show them the proper respect. In bureaucratic offices, clerks and supervisors frequently impose petty rules just to flex their authority.

These power trippers rely on control to boost their fragile egos. Power tends to amplify self-importance, making people more likely to act in a domineering way—something we often sum up with, “power corrupts” or the “authority bias.

Power Increases People’s Sense of Entitlement

This anecdotal observation is backed by a study titled “The Destructive Nature of Power Without Status.” The researchers argue that neither power nor low status alone leads people to mistreat others; it’s the combination of the two that increases the likelihood of abuse.

We predicted that when people have a role that gives them power but lacks status—and the respect that comes with that status—then it can lead to demeaning behaviors. Put simply, it feels bad to be in a low-status position and the power that goes with that role gives them a way to take action on those negative feelings.

One way to prevent these toxic power dynamics is to ensure that everyone feels respected and valued, regardless of their role. According to the study, “respect assuages negative feelings about low-status roles and encourages positive interactions with others.” In other words, courtesy pays off!

Notes

Some people despise anyone they suspect is trying to pull the strings or exert power over them.
Consider the 1971 Stanford Prison Experiment, where a group of students was assigned roles as either prisoners or guards in a simulated prison. Despite knowing they were part of an experiment, the “guards” subjected the “prisoners” to humiliating treatment. According to the researchers, this behavior stemmed from the guards’ desire for respect and admiration, which they felt was lacking in their interactions with others. This controversial experiment was later depicted in a 2015 docudrama.
This concept can be compared to the Napoleon Complex, where shorter men may overcompensate for their height through social aggressiveness, despite the fact that Napoleon himself was not actually short.
Cf. The “Waiter Rule” states that how you treat seemingly insignificant people says a lot about your personality and priorities.

Inspirational Mess, Creative Clutter

January 27, 2020 By Nagesh Belludi Leave a Comment

Biographer Roland Penrose (1900–84) writes in Picasso: His Life and Work (1958,)

Disorder was to Picasso a happier breeding ground for ideas than the perfection of a tidy room in which nothing upset the equilibrium by being out of place.

Once when visiting Picasso at his flat in the rue la Boétie, I noticed that a large Renoir hanging over the fireplace was crooked. “It’s better like that,” he said. “If you want to kill a picture, all you have to do is to hang it beautifully on a nail and soon you will see nothing of it but the frame. When it’s out of place you see it better.”

Studies suggest that, for some people, messiness can boost creativity by spurring inspiration flow and helping them explore different avenues. One researcher explained, “Disorderly environments seem to inspire breaking free of tradition, which can produce fresh insights.”

But don’t use this concept as a crutch to defend your clutter.

« Previous Page

Discipline

Idea for Impact: Stop Living in a World of Illusions

Wondering what to read next?

Wondering what to read next?

A Little Too Theoretical to Work Well

Basic Human Nature is the Inhibiting Factor

Wondering what to read next?

Make Conditions as Favorable as Possible

Idea for Impact: Find the Focus That’ll Take to Do Your Best

Wondering what to read next?

Wondering what to read next?

Wondering what to read next?

Mix it Up; or, How to Beat Vigilance Decrement

The Way Attention Works

Sustained Vigilance Requires Hard Mental Work

Idea for Impact: To Beat Vigilance Decrement, Take Truly Restful Breaks

Wondering what to read next?

Your Most Valuable Resource is Energy, Not Time

Manage Four Types of Personal Energy

Create Positive Energy Rituals

Idea for Impact: Energy, Like Time, is a Resource You Must Learn to Manage

Wondering what to read next?

Even Petty Power Corrupts: Authority Can Warp Behavior

Power Increases People’s Sense of Entitlement

Notes

Wondering what to read next?

Wondering what to read next?