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New Rules of Language for the Digitally Baffled: Summary of Gretchen McCulloch’s ‘Because Internet’

November 4, 2024 By Nagesh Belludi Leave a Comment

New Rules of Language for the Digitally Baffled In Because Internet: Understanding the New Rules of Language (2019,) Canadian linguist Gretchen McCulloch explores the ever-evolving dynamics of language in the digital age. She explains numerous quirky details about how people type in text messages—those oddities you’ve probably noticed but never really understood.

The shift toward brevity and the informal nature of online communication have reshaped the way we interact, often giving the impression of a decline in linguistic standards—much to the frustration of prescriptivists who cling to traditional language rules.

Internet writing is a distinct genre with its own goals, and to accomplish those goals successfully requires a subtly tuned awareness of the full spectrum of the language. … Language is a thing that lives in the minds of individual humans at individual points in time, a thing that can’t be fully encompassed in a static list of uses like a game of chess.

McCulloch presents an engaging analysis of how new words, phrases, and slang continue to emerge and spread globally at an unprecedented rate, driven largely by social media. Rather than lamenting the habits of “kids these days,” she embraces the evolution of modern language, encouraging a fresh appreciation for the quirky, unpredictable, and often amusing ways we now communicate online.

'Because Internet' by Gretchen McCulloch (ISBN 0735210934) Throughout the book, McCulloch uncovers the curious nuances of texting—subtle details you’ve likely noticed but never fully understood. As an exercise in descriptivism, the book provides keen insights into the fluid nature of language in the digital age: why sparkly tildes became shorthand for sarcasm, how emojis are replacing words, and the linguistic significance of internet dialects like doge, lolspeak, and snek. You’ll also learn why your teenager replies “LOL” when nothing funny was said.

Now more than ever in history, communication extends beyond mere words; it’s about how we connect. It’s a game of linguistic dodgeball, filled with fast, cryptic slang, witty retorts that often mean the opposite of what they say, and so much brevity that half the message gets lost. You’re never quite sure if someone’s complimenting you or subtly roasting you!

Read Because Internet if you’re a writer, reader, social media user, or just someone who enjoys a good language deep dive. This sharp and witty blend of humor and analysis will have you second-guessing every text, status update, and tweet you’ve ever sent—often revealing more about yourself than you realized! It’s the perfect guide for anyone eager to stay “in the know” and navigate the ever-shifting, often bewildering language of social media culture.

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Filed Under: Effective Communication, Managing People, Sharpening Your Skills Tagged With: Conflict, Conversations, Diversity, Mental Models, Social Dynamics, Writing

How to … Discreetly Alert Someone to Embarrassing Situations

October 25, 2024 By Nagesh Belludi Leave a Comment

How to ... Discreetly Alert Someone to Embarrassing Situations Most people prefer to know immediately if they have spinach between their teeth, a visible bra strap, an undone zipper, a stain on their clothing, smudged makeup, or any other embarrassing issue, rather than discovering it an hour later.

Choose an appropriate moment to discreetly and privately alert them without drawing attention from others. Be respectful and tactful in your approach. With a touch of finesse, you might say, “Pardon me, but your slip is showing,” so they can quickly and privately fix the issue. They’ll appreciate your help in preserving their dignity and self-esteem.

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Filed Under: Effective Communication, Managing People Tagged With: Body Language, Conflict, Conversations, Etiquette, Networking, Social Skills

How to … Turn Disagreements into Dialogue with Neutral Phrasing

October 22, 2024 By Nagesh Belludi Leave a Comment

How to ... Turn Disagreements into Dialogue with Neutral Phrasing Navigating disagreements becomes more effective with a neutral, problem-solving approach. The key is to depersonalize the conflict using phrases like “it seems.”

Rather than saying, “You’re ignoring my suggestions,” reframe it to, “It seems my suggestions aren’t being fully considered. What might I be missing?”

Employing “it seems” frames the disagreement as an observation rather than an assertion, which minimizes defensiveness and fosters constructive dialogue. It opens the door for the other party to clarify or adjust their perspective, leading to a more balanced discussion.

For instance, saying, “It seems there was a miscommunication about the deadlines. Can we discuss what happened?” shifts the focus from blame to understanding. This approach shows a commitment to grasping the other person’s viewpoint and promotes collaborative problem-solving, especially when the conflict is all about the process.

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Filed Under: Effective Communication, Sharpening Your Skills Tagged With: Anger, Conflict, Conversations, Getting Along, Problem Solving, Social Skills

How to … Deal with Stinging Criticism

October 21, 2024 By Nagesh Belludi Leave a Comment

Handle Criticism with Grace: A Guide to Growth Through Honest Feedback It’s tough to extract valuable insights when you feel attacked. Here’s how to sift through the sting and find something useful:

  1. Acknowledge your feelings. Let the emotions settle before analyzing the criticism. Even if delivered poorly, there may be something to learn.
  2. Consider the source. Is it from someone you respect and who wants the best for you? Or is it from a habitual complainer, revealing more about them than about you?
  3. Listen openly. Criticism is just another opinion. Ask, “What’s valid here? What do I agree with, and what should I dismiss?”
  4. Pinpoint the objection. Was it constructive, meant to help? Or was it unjustified and meant to hurt?
  5. Remember your value. Criticism doesn’t define your worth. Ask, “What can I learn from this?” If it reveals a blind spot, use it to grow.

You have the power to reject unkind words. Protect your well-being by setting clear boundaries. When someone speaks disrespectfully, let them know their words are hurtful and unwelcome. Communicate your limits confidently, and reinforce them when necessary. Assert your right to be treated with respect and maintain your emotional safety.

Idea for Impact: Criticism, though painful, can teach you something valuable—even if it’s to disregard the source. Let it shape, not shatter, your resilience.

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Filed Under: Managing People, Sharpening Your Skills Tagged With: Confidence, Conflict, Getting Ahead, Getting Along, Likeability, Personal Growth

How To … Be More Confident in Your Choices

October 10, 2024 By Nagesh Belludi Leave a Comment

Build Self-Trust: Make Confident Decisions by Setting Healthy Boundaries To feel more comfortable with others disagreeing with you, cultivate a deeper understanding of who you are. This will help you regain trust in yourself and honor your own needs.

Don’t let the fear of people’s opinions (FOPO) hold you back. For informed decision-making, take the time to thoughtfully consider any choices you’re facing. Reflect on how you truly feel, visualize the likely positive and negative outcomes for yourself and others, and pay attention to what feels right. Finally, establish healthy boundaries to protect yourself from external opinions.

Idea for Impact: While it’s important to consider other people’s opinions, don’t let them dictate your own beliefs. Developing self-awareness will empower you to confidently say, “You may not agree with this, but it feels right to me.”

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Filed Under: Mental Models, Sharpening Your Skills Tagged With: Confidence, Conflict, Conviction, Critical Thinking, Decision-Making, Risk, Wisdom

Let Others Think What They May

September 5, 2024 By Nagesh Belludi Leave a Comment

Let Others Think What They May It’s not entirely up to you to control how others see you. People will think what they want, that’s just how it goes. You just be you. You have nothing to prove.

What’s best for others might not be best for you, and what’s best for you might not be best for others. And that’s okay. We’re not all cut from the same cloth.

While it’s natural to seek validation from others, remember that your worth isn’t tied to their opinions. Instead of constantly trying to fit into other people’s molds or fretting over perception, focus on staying true to who you are.

Idea for Impact: Embrace your true self, flaws, quirks, and all. When you’re comfortable in your own skin, outside validation doesn’t matter as much, and unconstructive criticism rolls off your back.

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Filed Under: Managing People, Mental Models, Sharpening Your Skills Tagged With: Conflict, Getting Along, Likeability, Mindfulness, Social Life

How Understanding Your Own Fears Makes You More Attuned to Those of Others

August 1, 2024 By Nagesh Belludi Leave a Comment

Understand Your Fears, Connect with Others Fear is a nuance of vulnerability. Being vulnerable often means exposing ourselves to potential harm or loss, which naturally leads to fear. This emotional response is triggered by perceived threats, and feeling vulnerable amplifies this reaction.

We often twist ourselves in knots trying to conceal our vulnerability. However, acknowledging our vulnerability is a strength. Being honest about our flaws and insecurities fosters self-awareness and emotional growth, allowing us to face our fears and promote personal development.

The incredible ripple effect of being at peace with our vulnerability is realizing that we’re not alone in having fears; everyone else is grappling with their own fears too. We start to get curious and understand that what others present as strength—often manifest as resistance or aggressiveness—is often a reflection of their struggles.

Recognizing the complexity of others, including what they’re not expressing, helps us see that their behavior may be the opposite of their true feelings. Their vulnerability often shows up as a protective, rigid mask.

Idea for Impact: Acknowledging vulnerability opens up possibilities for connection and understanding between people. It takes courage to express vulnerability, especially since we can’t predict how it will be received. Yet, it is the doorway to intimacy, connection, and a deeper love for one another in all our human imperfection.

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The Pros and Cons of Leading by Consensus: Compromise and Accountability

July 22, 2024 By Nagesh Belludi Leave a Comment

Leading by Consensus: Compromise and Accountability Some HR folks encourage a consensual leadership style, where decisions are made through shared information and collaboration. This approach makes employees feel valued, fostering a harmonious and productive team. Plus, diverse viewpoints lead to well-rounded decisions (as with the Japanese Ringi-Seido decision-making process) that gain widespread support.

However, finding consensus requires extensive discussion, negotiation, and agreement, which can be time-consuming and slow decisions, especially when quick action is needed. Overemphasis on consensus can also stifle genuine opinions, creating a ‘herd mentality’ and making it hard for unique perspectives to be heard. Consensus often leads to compromises, resulting in middle-ground decisions rather than the best solutions. Additionally, shared responsibility can obscure accountability if things go wrong, even if the focus is on problem-solving rather than blame.

Idea for Impact: Consensus is not the goal; making the right call is. A manager’s job is to ensure all perspectives are heard and considered, and if necessary, to break ties and make the final decision.

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Consistency Counts: Apply Rules Fairly Every Time

July 4, 2024 By Nagesh Belludi Leave a Comment

Consistency Counts: Apply Rules Fairly Every Time It’s confusing when managers are strict one day and super chill the next.

Your employees get bummed out when it’s “by the book” one day and “anything goes” the next.

No matter how your day’s going, stick to the company rules and procedures. Keep it consistent, and it’ll be way less stressful for your team.

The same goes for customers. For example, consider how dealing with airline customer service can be a real headache, especially regarding baggage size rules. It’s like stepping into a game of roulette where different people and locations play by entirely different sets of rules. What’s acceptable at one airport becomes a baggage debacle at the next stop, turning the baggage ‘rules’ into a guessing game, even with the same airline.

Consistency in sticking to company policies is a big deal for keeping things stable and trustworthy.

When your employees and customers see you playing it fair and square all the time, they know what to expect.

  • Create clear documentation and implement robust training programs for employees.
  • Keep leadership messaging consistent and on point, foster a culture of compliance and accountability across all levels of the organization, and regularly audit policy adherence, incorporating it into performance metrics.

Idea for Impact: Stay Consistent, Stay Fair. Stay on the same page, reliably and uniformly. Staying consistent with policies is key to building solid relationships with your employees and your customers.

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Filed Under: Leadership, Managing People, MBA in a Nutshell, Mental Models Tagged With: Coaching, Conflict, Conviction, Customer Service, Discipline, Ethics, Great Manager, Likeability, Performance Management

Muffle the Echoes of Self-Doubt

June 26, 2024 By Nagesh Belludi Leave a Comment

Muffle Self-Doubt: Your Mistakes Matter Less Those small mistakes that you make aren’t being noticed by others as much as you think they are. According to the “spotlight effect,” we all tend to overestimate how much others notice and judge our appearance, behavior, and performance. Those seemingly monumental blunders are unlikely to cast the shadows you imagine upon the stage of perception.

When you catch yourself scrutinizing every move with a magnifying glass of self-doubt, ease up on yourself. The next time you find yourself paralyzed by the hyper-awareness of your missteps, remind yourself that those around you are often too engrossed in the drama of their own lives to notice the minutiae of yours.

Idea for Impact: In the grand theater of life, your mistakes are mere whispers in the audience’s memory. Be more interested in the unfolding narrative than in the slight falters along the way.

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Filed Under: Managing People, Sharpening Your Skills Tagged With: Attitudes, Confidence, Conflict, Conviction, Emotions, Mindfulness, Relationships

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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