Right Attitudes

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Coaching

Teams That Thrive make it Safe to Speak & Safe to Fail

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Google Project Aristotle Findings: Teams That Thrive make it Safe to Speak & Safe to Fail In 2012, Google’s Project Aristotle set out to discover what makes teams effective. After studying hundreds of its own, the research identified five key traits. The most critical? Psychological safety.

Psychological safety is the foundation of high-performing teams. It means you can speak up, share ideas, and take risks without fear of ridicule or punishment. In these environments, openness isn’t optional—it’s expected. Creativity and collaboration thrive because people aren’t afraid to contribute.

The opposite is true in fear-driven cultures. In rigid, hierarchical environments, challenging the status quo risks backlash. Employees play it safe, innovation dries up, and self-preservation replaces bold thinking.

Teams that foster psychological safety communicate more openly, innovate faster, and recover better from mistakes. They ask questions, seek feedback, and view failure as a necessary step toward growth.

Idea for Impact: Managers shape this environment. Leading with vulnerability, welcoming tough conversations, encouraging every voice, and rewarding smart risks are not extras—they are essential. Respect must stay at the core.

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Managing the Overwhelmed: How to Coach Stressed Employees

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Managing the Overwhelmed: How to Coach Stressed Employees It’s not pressure that breaks people—it’s pretending it isn’t there. Your job isn’t to shield your team from pressure, but to sharpen their ability to withstand it. Don’t reach for platitudes. Reach for precision. Here’s how to lead like it matters:

  • Ban multitasking from your team’s repertoire. It’s not a skill—it’s a slow bleed of attention and output. Force clarity. Demand focus. Two priorities, not ten. Excellence requires concentration, not dispersion.
  • Impose structure before chaos does. Spontaneity is a luxury few can afford. Instruct your team to plan the day before—ruthlessly. Prioritize, time-block, and start the day with intent, not inbox roulette.
  • Call out perfectionism for the vanity project it is. It’s not diligence—it’s delay dressed up as virtue. Teach your team to distinguish between what must be flawless and what simply must be finished.
  • Draw the line—and defend it. Constant availability is not commitment; it’s capitulation. Define what “off” means. Enforce it. Protect downtime like it’s oxygen—because it is.
  • Treat stress as a signal, not a sin. Chronic strain often points to deeper dysfunction: misaligned roles, toxic dynamics, or your own managerial evasions. Don’t soothe—intervene.
  • Make asking for help a norm, not a confession. The lone-hero fantasy is dead. Encourage your team to seek support, share burdens, and use the resources you claim to provide.
  • Invite candor before silence curdles into resentment. Don’t tell people to “move on.” Ask what’s wrong. Listen. Unspoken frustration doesn’t evaporate—it festers.

And finally: look in the mirror. Much of your team’s stress may originate from your systems, your silence, or your standards. Fix that first.

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How to … Lead Without Driving Everyone Mad

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How Bosses Can Drive Employees Crazy---and What They Can Do Instead Some managers inspire loyalty. Others, despite good intentions, slowly drain morale. This isn’t about tyrants—it’s about the well-meaning but unaware. If your team looks tense every Monday, there’s probably a reason.

Leadership sounds like vision and guidance. But in reality, it often means people grinding their teeth while their boss chips away at morale. Dysfunction doesn’t crash in—it creeps in through habits that quietly wear teams down.

  1. Don’t humiliate people in public. It’s not tough love—it’s bullying. Speak privately. Help them improve without turning it into a show.
  2. Don’t gossip about someone before speaking to them. It damages trust and spreads problems. Talk directly. Quietly. Like an adult.
  3. Don’t set impossible goals and act shocked when people burn out. High standards are fine. Just make sure they’re human. Let people breathe.
  4. Don’t take credit for your team’s work. It doesn’t make you look strong—it makes you look insecure. Recognition is fuel. Share it.
  5. Don’t change rules on a whim. People need consistency. If something shifts, explain why.
  6. Don’t avoid hard conversations. Problems don’t vanish—they rot. Face them with clarity and empathy.
  7. Don’t chase wins that wreck the team. Real success lasts. Build something people want to stay in.

Idea for Impact: Leadership isn’t about noise. It’s about steadiness, respect, and getting the few basics right.

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  4. Direction + Autonomy = Engagement
  5. Never Criticize Little, Trivial Faults

The Speed Trap: How Extreme Pressure Stifles Creativity

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The Speed Trap: How Extreme Pressure Stifles Creativity

Speed is beneficial—until it isn’t. Moving faster often means becoming leaner, sharper, and more efficient. It fuels innovation and keeps you ahead of the competition. However, excessive speed can backfire. Managers pushing harder with increased workloads and tighter deadlines create rising pressure. As a result, creativity declines, insightful thinking stalls, and rushed work compromises quality, accuracy, and overall performance. In such environments, passion gradually fades.

Success is not solely about speed; it requires sustainability. Here’s how:

  • Set Realistic Deadlines: Commitment should not lead to exhaustion; it’s a sign of imbalance. Success must align with well-being by eliminating distractions and focusing on priorities that truly matter.
  • Be Honest About Urgency: Artificial deadlines damage trust and create chaos. When everything is urgent, nothing is. Push back against unnecessary demands, prioritize effectively, and remove distractions to maintain focus.
  • Explain the “Why”: People engage more when they understand the purpose. Without a clear explanation, urgency lacks meaning and motivation dwindles.

Idea for Impact: Sustainable success requires balance. Involve your team, prioritize wisely, and work smart—not just fast.

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  5. Seven Easy Ways to Motivate Employees and Increase Productivity

Avoid Telling Someone in Trouble “Be Positive” … It Denies Their Reality

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Forced Positivity is a Form of Denial Encouraging someone to “just be positive” during tough times can inadvertently overlook the complexity of their situation and the depth of their emotions.

Positivity helps, but not all issues are solved with it. Each person processes difficulties differently and simply urging someone to be positive may trivialize their emotions or leave them feeling invalidated. It doesn’t boost their resilience.

Forced positivity stifles the essence of true life. Instead, extend support, empathy, and understanding. Avoid denying their reality or pressuring them to suppress their emotions and pretend to be positive. Refrain from creating barriers to open communication, as this may compel them to conceal their true feelings to meet the expectation of positivity.

Idea for Impact: Forced positivity is a form of denial. True strength is often found in authenticity. Navigating life’s challenges starts with acknowledging its abundance of shortcomings, foibles, and crippling insecurities.

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Fixing Isn’t Always the Quick Fix: Keep Your Solutions to Yourself

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Stop Solving, Start Asking: Guiding Teams Through Questions, Not Answers When team members come to you with problems, resist the urge to jump straight into “fix-it” mode. It’s a common reflex, but it can actually backfire.

Quick fixes give the impression that they should rely on you rather than work through the issues themselves. This not only stifles their growth but also means you’ll be fielding more of these help requests.

Instead, take a step back and ask guiding questions. Encourage them to think through their own solutions. You might say, “That’s a great question. What ideas do you have?” Listen closely. A little nudge is often all it takes for them to land on the solution you’d suggest anyway, but this way, they’re more invested.

If their ideas miss the mark, ask, “What else could you try?” Use your experience to broaden their thinking and gently guide them toward a solution.

Idea for Impact: Guide team members to think through their own solutions by asking questions, rather than offering quick fixes, to foster growth and independence.

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Five Questions to Spark Your Career Move

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Five Questions to Spark Your Career Move There are numerous compelling reasons to consider switching jobs. Factors such as work-life balance, economic pressures, family relocations, company downsizing, or a desire for a change can all influence your decision. However, these motivations often stem from circumstances rather than personal feelings, leading to less uncertainty than the deeper reasons we’ll explore later in this article.

We naturally resist change, even when dissatisfaction looms large, which can make leaving an uninspiring job difficult. Yet, a career switch can sometimes be the best choice for your well-being. Here are some essential questions to guide your decision-making process:

  1. Are you mentally stimulated in your job? If your work has become repetitive and unchallenging, you may be experiencing “rust-out.” Seek opportunities that engage your mind and rekindle your passion for your role.
  2. Do you feel valued in your workplace? Job satisfaction often hinges on recognition from your manager and colleagues. Feeling undervalued can lead to burnout and disengagement, making a positive work environment essential for motivation.
  3. Are you performing at your best, or merely coasting? If your work feels effortless and routine, you might be underperforming. Addressing frustrations in your current role could be easier than starting anew with fresh challenges.
  4. Where do you envision your future? Reflect on whether there are specific roles or industries you’ve hesitated to explore. Understanding your long-term goals can clarify if you’re on the right path toward achieving your aspirations.
  5. Are you settling for a job that misaligns with your values? If your current position doesn’t reflect your self-worth or personal beliefs, it may be time to seek opportunities that resonate more with what truly matters to you.

Idea for Impact: Before quitting out of frustration, consider giving your employer a chance to address your concerns. Identify the core issue: is it the job itself, your boss, a coworker, or the company culture? Even if your supervisor can’t resolve everything, sharing your thoughts may spark positive changes. If improvements don’t materialize, shift your focus to moving forward rather than assigning blame.

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The Jerk Dilemma: The Double-Edged Sword of a ‘No Jerks Here’ Policy

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The Jerk Dilemma: The Double-Edged Sword of a 'No Jerks Here' Policy Many organizations swear by a no-jerk rule to project an image of a respectful and collaborative workplace. However, implementing this rule isn’t exactly a walk in the park.

First, defining “jerk” behavior is as subjective as choosing your favorite ice-cream. This leads to misunderstandings and people getting unfairly labeled as jerks due to personal conflicts or misinterpretations—even genuine disagreements. Some might even use the rule as a shield to deflect well-deserved criticism.

Then there’s the spectrum of jerkiness. While outright jerks should be shown the door, they’re quite rare. The real challenge lies with the “bit-of-a-jerk” types and situational jerks who often have no clue that their behavior is disruptive. With a little feedback and clear boundaries, these individuals can usually improve.

Consistency is another obstacle. Perceptions of jerk behavior can vary wildly based on personality and workplace dynamics. What one person finds acceptable, another might view as offensive, creating an environment where employees feel constantly scrutinized, leading to defensiveness or resentment.

Idea for Impact: While the no-jerk rule seems favorable in concept, implementing it requires a bit more finesse than simply slapping a sign on the door!

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What Knowledge Workers Want Most: Management-by-Exception

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What Knowledge Workers Want Most: Management-by-Exception Peter Drucker called them ‘knowledge workers.’ These professionals possess specialized skills, are inherently driven, thrive on challenges, and require a high degree of independence to convert raw data and ideas into valuable knowledge.

What distinguishes knowledge workers is their strong desire for autonomy and the freedom to confront complex problems head-on. Their brilliance truly shines when they maintain control over their work processes and decision-making.

Micromanagement? That’s a non-starter for knowledge workers. Their productivity soars when they’re entrusted with the essential tools, authority, and the room they need to carry out their tasks.

Above all, what truly fuels the passion of knowledge workers is a compelling vision of the future that drives them to be active contributors. By nurturing intrapreneurship and providing opportunities to experiment with innovative ideas and calculated risks, managers can unlock their full potential.

Through the management-by-exception approach, managers only need to step in when they notice a significant misalignment with organizational priorities or when results start to falter, striking the perfect balance between guidance and autonomy.

Idea for Impact: Don’t apply traditional management methods to knowledge workers.

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The World’s Shortest Course in … Delegating

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The World's Shortest Course in Delegating Delegation is crucial but tough for new managers. Here’s how to nail it:

  • Pass off tasks that aren’t your core job. Focus on what matters most. Delegating stuff you enjoy is the real challenge.
  • Trust your team. Let them handle tasks without micromanaging. Set clear goals and back off.
  • Match tasks with the right people. Hire experts, but also give team members chances to learn new skills. Build a strong team.

Always stay accountable for the final result, even if someone else does the work.

In short: Pick the right person. Define the task. Set clear standards. Stay responsible. Be patient and learn from mistakes. That’s how you delegate like a pro.

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  5. How Can You Contribute?