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Measuring Leadership Performance in Context

September 9, 2009 By Nagesh Belludi Leave a Comment

In this article from Wharton School of the University of Pennsylvania, US presidential historian Richard Norton Smith offers ten guidelines to evaluate presidents. These guidelines apply to assessing leadership performance as well.

History’s take on presidential performance is subject to change. Presidents can only be understood within the context, conventions and limitations of their time. Each generation needs to revisit its assumptions in light of new evidence, the performance of succeeding presidents and the perspective that comes with time.

Frequently, leadership assessments disregard the fact that leadership is contextual. The common belief that Mahatma Gandhi was opposed to modernity and technology ignores Gandhi’s proposal for rural development through means such as homespun cloth, cottage industry and self-sufficiency in the just-independent India. Six decades hence, this idea now seems obviously bizarre.

Furthermore, ideas, competencies, and actions that are relevant in one context can be inhibiting in others. Comparisons of General Electric’s CEO Jeffrey Immelt to his predecessor, the legendary Jack Welch, in terms of shareholder return ignore the fact that Jack Welch’s tenure intersected with the prosperous Regan- and Clinton-presidencies and Jeffrey Immelt has faced two of the worst slowdowns in modern history.

Some of the key intellectual traits demanded of a leader—risk-taking, vision and execution, organizational development, etc.—may not see fruition until long after the leader’s tenure. Hence, a broad, sincere assessment of a leader’s performance can happen only years after his tenure.

Filed Under: Leadership

No Swearing & Profanity: Mind Your Language

July 23, 2009 By Nagesh Belludi 2 Comments

Last week, Time Magazine discussed research that suggests that using curse words can help cope with physical pain. This reminds me of a 2007 research that implies that regular swearing helps employees better express their feelings in stressful circumstances and boosts team morale.

Such research is misleading in that the findings may be perceived as approving of profanity at work. As work environments have become more laid-back over the years, swearing is more commonplace than in the past, especially in blue-collar environments and certain other workplace cultures.

Harry S. Dennis III of The Executive Committee (TEC) in Wisconsin and Michigan explores two bases for the tolerance of profanity in workplaces.

  • The laid-back we-are-all-in-this-together culture is almost like a fraternity environment. The use of profanity somehow communicates a symbolic unity. Employees believe that their degree of comfort with one another means it’s OK to let down their guard. It becomes a casual exchange and falsely suggests a degree of communication intimacy.
  • In the hard-driving aggressive environment, employees use profanity to communicate urgency, a need for action. Most swear words are one syllable, so they carry a bullet-like impact and light a fire under the butt of the person on the receiving end so they get the job done. It is, in fact, a terrible negative motivator.

Bill Gates and Steve Ballmer at Microsoft, Bob Nardelli at Home Depot, Carol Betz at Yahoo! and other executives are reported to have cussed at work. When leaders and managers swear without restraint to express annoyance at an employee, colleague, competitor, customer or circumstance, the message they convey to their organizations is that profanity is acceptable. This is akin to potty-mouthed parents hinting that it is probably OK for their watchful kids to use curse words.

Swearing and poor language is not acceptable in any professional setting. Swearing is dysfunctional to the cohesiveness of teams. Many employees find use of expletives as discourteous and quickly lose respect for those using profane language. Managers’ abusive management style can quickly intimidate employees who may hesitate to speak out.

Bad language is unacceptable behavior. Organizations should require that employees exercise common sense and avoid using colorful language. HR must deal with issues of swearing in the workplace as they occur and institute disciplinary procedures to prevent charges of workplace bullying, abuse or discrimination. Leaders and managers should curb their own language and comply privately and publicly. Employees, even high-performing ones, who repeatedly disregard such requirements and undermine the trust and morale of workplace environments must go openly.

Filed Under: Managing People Tagged With: Communication, Great Manager

Inspirational Quotations #248

November 23, 2008 By Nagesh Belludi Leave a Comment

The virtue of obedience makes the will supple… it inspires the courage with which to fulfill the most difficult tasks.
—John Vianney (French Catholic Priest)

If you happen to be one of the fretful minority who can do creative work, never force an idea; you’ll abort it if you do. Be patient and you’ll give birth to it when the time is ripe. Learn to wait.
—Robert A. Heinlein (American Novelist)

He that chooses his own path needs no map.
—Christina, Queen of Sweden (Swedish Monarch)

The first step toward success is taken when you refuse to be a captive of the environment in which you first find yourself.
—Ask Ann Landers

Thoughts are but dreams till their effects be tried.
—William Shakespeare (British Playwright)

Hail thy brother’s boat across, and lo! thine own has reached the shore.
—Indian Proverb

Refuse to fall down. If you cannot refuse to fall down, refuse to stay down. If you cannot refuse to stay down, lift your heart toward heaven, and like a hungry beggar, ask that it be filled, and it will be filled. You may be pushed down. You may be kept from rising. But no one can keep you from lifting your heart toward heaven.
—Clarissa Pinkola Estes

Abandon the crowd of distractions and confusions, and rest in the boundless state without grasping or disturbance; firm in two practices: visualization and complete, at this time of meditation, one-pointed, free from activity. Fall not into the power of confused emotions.
—Tibetan Proverb

When you judge others,
you do not define them, you define yourself.
—Earl Nightingale (American Motivational Speaker)

Before you become a leader, success is all about growing yourself. After you become a leader, success is about growing others.
—Jack Welch (American Businessperson)

Filed Under: Inspirational Quotations

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Inspirational Quotations #168

May 9, 2007 By Nagesh Belludi Leave a Comment

The world of the 1990s and beyond will not belong to ‘managers’ or those who can make the numbers dance. The world will belong to passionate, driven leaders—people who not only have enormous amounts of energy but who can energize those whom they lead.
—Jack Welch (American Businessperson)

The highest use of capital is not to make more money, but to make money do more for the betterment of life.
—Henry Ford (American Businessperson)

All truly wise thoughts have been thought already thousands of times; but to make them truly ours, we must think them over again honestly, till they take firm root in our personal experience.
—Johann Wolfgang von Goethe (German Poet)

99% of the time, in my experience, the hard part about creativity isn’t coming up with something no one has ever thought of before. The hard part is actually executing the thing you’ve thought of.
—Seth Godin (American Entrepreneur)

Dream what you dare to dream. Go where you want to go. Be what you want to be.
—Calvin Coolidge (American Head of State)

We have too many high-sounding words, and too few actions that correspond with them.
—Abigail Adams (American First Lady)

We judge ourselves by what we feel capable of doing, while others judge us by what we have already done.
—Henry Wadsworth Longfellow (American Poet)

All truly wise thoughts have been thought already thousands of times; but to make them truly ours, we must think them over again honestly, till they take root in our personal experience.
—Johann Wolfgang von Goethe (German Poet)

A wise man hears one word and understands two.
—Yiddish Proverb

Filed Under: Inspirational Quotations

Inspirational Quotations #161

March 18, 2007 By Nagesh Belludi Leave a Comment

Treat a man as he is and he will remain as he is. Treat a man as he can and should be and he will become as he can and should be.
—Johann Wolfgang von Goethe (German Poet)

Change before you have to.
—Jack Welch (American Businessperson)

If you want to look like the people next door, you’re probably smothering yourself and your dreams.
—Clive Barker

You can’t use up creativity. The more you use, the more you have.
—Maya Angelou (American Poet)

If you obey all the rules, you miss all the fun.
—Katharine Hepburn (American Actor)

In the blood of the martyrs to intolerance are the seeds of unbelief
—Walter Lippmann (American Journalist)

Genius is 1% inspiration, and 99% perspiration.
—Thomas Edison (American Inventor)

Genius is 99 percent perspiration and 1 percent inspiration.
—Thomas Edison (American Inventor)

In time of danger it is proper to be alarmed until danger be near at hand; but when we perceive that danger is near, we should oppose it as if we were not afraid.
—Hitopadesha

Enthusiasm is one of the most powerful engines of success. When you do a thing, do it with all your might. Put your whole soul into it. Stamp it with your own personality. Be active, be energetic, be enthusiastic and faithful, and you will accomplish your object. Nothing great was ever achieved without enthusiasm.
—Ralph Waldo Emerson (American Philosopher)

Speech is silvern, silence is golden; speech is human, silence is divine.
—German Proverb

Filed Under: Inspirational Quotations

Inspirational Quotations #159

March 4, 2007 By Nagesh Belludi Leave a Comment

Man is a rational animal—so at least I have been told. Throughout a long life, I have looked diligently for evidence in favor of this statement, but so far I have not had the good fortune to come across it, though I have searched in many countries spread over three continents.
—Bertrand A. Russell (British Philosopher)

What does not kill me makes me stronger.
—Friedrich Nietzsche (German Philosopher, Scholar)

The best thing about the future is that it comes only one day at a time.
—Abraham Lincoln (American Head of State)

We swallow greedily any lie that flatters us, but we sip only little by little at a truth we find bitter.
—Denis Diderot (French Philosopher)

The most important thing in communication is to hear what isn’t being said.
—Peter Drucker (Austrian-born Management Consultant)

The greatest mistake you can make in life is to be continually fearing you will make one.
—Elbert Hubbard (American Writer)

Happiness is not achieved by the conscious pursuit of happiness; it is generally the byproduct of other activities.
—Aldous Huxley (English Humanist)

My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too.
—Jack Welch (American Businessperson)

In peace, love tunes the shepherd’s reed; in war, he mounts the warrior’s steed; in halls, in gay attire is seen; in hamlets, dances on the green. Love rules the court, the camp, the grove, and men below, and saints above; for love is heaven, and heaven is love.
—Walter Scott (Scottish Novelist)

One ought to look a good deal at oneself before thinking of condemning others.
—Moliere (French Playwright)

Not a day passes over the earth but men and women of no note do great deeds, speak great words, and suffer noble sorrows. Of these obscure heroes, philosophers, and martyrs the greater part will never be known till that hour when many that were great shall be small, and the small great.
—Charles Reade

Filed Under: Inspirational Quotations

Inspirational Quotations #156

February 13, 2007 By Nagesh Belludi Leave a Comment

The chief duty I long to accomplish great and noble tasks, but it is my chief duty to accomplish humble tasks as though they were great and noble. The world is moved along, not only by the mighty shoves of its heroes, but also by the aggregate of the tiny pushes of each honest worker.
—Helen Keller (American Author)

Hail thy brother’s boat across, and lo! thine own has reached the shore.
—Indian Proverb

When a person can no longer laugh at himself, it is time for others to laugh at him.
—Thomas Szasz (Hungarian Psychiatrist)

One of the greatest pains to human nature is the pain of a new idea.
—Walter Bagehot (English Businessperson)

The best rules to form a young man are, to talk little, to hear much, to reflect alone upon what has passed in company, to distrust one’s own opinions, and value others’ that deserve it.
—William Temple

Don’t think there are no crocodiles because the water is calm.
—Malaysian Proverb

Everything that is really great and inspiring is created by the individual who can labor in freedom.
—Albert Einstein (German-born Theoretical Physicist)

Humility does not mean thinking less of yourself than of other people, nor does it mean having a low opinion of your own gifts. It means freedom from thinking about yourself at all.
—William Temple

If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it, you almost don’t have to manage them.
—Jack Welch (American Businessperson)

In modern business it is not the crook who is to be feared most, it is the honest man who doesn’t know what he is doing.
—Owen D. Young (American Businessperson)

Filed Under: Inspirational Quotations

Inspirational Quotations #149

December 25, 2006 By Nagesh Belludi Leave a Comment

You will find men who want to be carried on the shoulders of others, who think that the world owes them a living. They don’t seem to see that we must all lift together and pull together.
—Henry Ford (American Businessperson)

Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.
—Mark Twain (American Humorist)

I am looking for a lot of men who have an infinite capacity to not know what can’t be done. If money is your hope for independence you will never have it. The only real security that a man will have in this world is a reserve of knowledge, experience, and ability.
—Henry Ford (American Businessperson)

An act of goodness is of itself an act of happiness. No reward coming after the event can compare with the sweet reward that went with it.
—Maurice Maeterlinck (Belgian Playwright)

Your dreams can be realities. They are the stuff that leads us through life toward great happiness.
—Deborah Norville (American Children’s Books Writer)

Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.
—Jack Welch (American Businessperson)

Whenever you find yourself on the side of the majority, it’s time to pause and reflect.
—Mark Twain (American Humorist)

Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.
—Mark Twain (American Humorist)

Perhaps there is only one cardinal sin: impatience.
Because of impatience we are driven out of Paradise;
because of impatience we cannot return.
—Franz Kafka (Austrian Novelist)

Filed Under: Inspirational Quotations

Inspirational Quotations #144

November 20, 2006 By Nagesh Belludi Leave a Comment

As a spider emits and draws in its thread, As plants arise on the earth, As the hairs of the head and body from a living person, So from The Eternal arises everything here.
—The Upanishads

The surest way not to fail is to determine to succeed.
—Richard Brinsley Sheridan (Irish-born British Playwright)

Expecting the world to treat you fairly because you are a good person s a little like expecting a bull not to attack you because you are a egetarian
—Dennis Wholey

The world of reality has its limits; the world of imagination is boundless.—Not being able to enlarge the one, let us contract the other; for it is from their difference that all the evils arise which render us unhappy.
—Jean-Jacques Rousseau (Swiss Philosopher)

The road to knowledge begins with the turn of the page.
—Anonymous

Doubt that the stars are fire;|Doubt that the sun doth move;|Doubt truth to be a liar, but never doubt love.
—William Shakespeare (British Playwright)

If you think you can, you can.
And if you think you can’t, you’re right.
—Mary Kay Ash (American Entrepreneur)

I’ve learned that mistakes can often be as good a teacher as success.
—Jack Welch (American Businessperson)

An overburdened, overstretched executive is the best executive, because he or she doesn’t have the time to meddle, to deal in trivia, to bother people.
—Jack Welch (American Businessperson)

Filed Under: Inspirational Quotations

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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Unless otherwise stated in the individual document, the works above are © Nagesh Belludi under a Creative Commons BY-NC-ND license. You may quote, copy and share them freely, as long as you link back to RightAttitudes.com, don't make money with them, and don't modify the content. Enjoy!