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Right Attitudes

Ideas for Impact

Inspirational Quotations #723

February 11, 2018 By Nagesh Belludi

The mark of the immature man is that he wants to die nobly for a cause, while the mark of a mature man is that he wants to live humbly for one.
—Wilhelm Stekel (Austrian Physician)

In vain do they talk of happiness who never subdued an impulse in obedience to a principle. He who never sacrificed a present to a future good, or a personal to a general one, can speak of happiness only as the blind do of colors.
—Horace Mann (American Educator)

Youth, abundant wealth, high birth, and inexperience, are, each of them a source of ruin. What then must be the fate of those in whom all four are combined.
—Hitopadesha

Altogether too often, people substitute opinions for facts and emotions for analysis.
—Andrew Grove (Hungarian-born American Businessperson)

He is the wisest and happiest man, who, by constant attention of thought discovers the greatest opportunity of doing good, and breaks through every opposition that he may improve these opportunities.
—Philip Doddridge (English Nonconformist Religious Leader)

There’re two people in the world that are not likeable: a master and a slave.
—Nikki Giovanni (American Children’s Books Writer)

Considering the unforeseen events of this world, we should be taught that no human condition should inspire men with absolute despair.
—Henry Fielding (English Novelist)

Our conscious motivations, ideas, and beliefs are a blend of false information, biases, irrational passions, rationalizations, prejudices, in which morsels of truth swim around and give the reassurance albeit false, that the whole mixture is real and true. The thinking processes attempt to organize this whole cesspool of illusions according to the laws of plausibility. This level of consciousness is supposed to reflect reality; it is the map we use for organizing our life.
—Erich Fromm (German Psychologist)

It is more easy to get a favor from fortune than to keep it.
—Publilius Syrus (Syrian-born Latin Writer)

Men marry women with the hope they will never change. Women marry men with the hope they will change. Invariably they are both disappointed.
—Albert Einstein (German-born Theoretical Physicist)

When a subject is highly controversial… one cannot hope to tell the truth. One can only show how one came to hold whatever opinion one does hold. One can only give one’s audience the chance of drawing their own conclusions as they observe the limitations, the prejudices, the idiosyncrasies of the speaker.
—Virginia Woolf (English Novelist)

Filed Under: Inspirational Quotations

Inspirational Quotations #722

February 4, 2018 By Nagesh Belludi

The height of human wisdom is to bring our tempers down to our circumstances, and to make a calm within, under the weight of the greatest storm without.
—Daniel Defoe (English Writer)

It’s too easy to criticize a man when he’s out of favor, and to make him shoulder the blame for everybody else’s mistakes.
—Leo Tolstoy (Russian Novelist)

Health is a precious thing, and the only one, in truth, meriting that a man should lay out not only his time, sweat, labor and goods, but also life itself to obtain it.
—Michel de Montaigne (French Philosopher)

What makes old age hard to bear is not the failing of one’s faculties, mental and physical, but the burden of one’s memories.
—W. Somerset Maugham (French Playwright)

The first condition of education is being able to put someone to wholesome and meaningful work.
—John Ruskin (English Art Critic)

In every real man a child is hidden that wants to play.
—Friedrich Nietzsche (German Philosopher, Scholar)

Whenever a man’s friends begin to compliment him about looking young, he may be sure that they think he is growing old.
—Washington Irving (American Author)

I read my own books sometimes to cheer me when it is hard to write and then I remember that it was always difficult and how nearly impossible it was sometimes.
—Ernest Hemingway (American Author)

Instead of loving your enemies, treat your friends a little better.
—E. W. Howe (American Novelist)

We may convince others by our arguments, but we can only persuade them by their own.
—Joseph Joubert (French Essayist)

A man’s errors are his portal to discovery.
—James Joyce (Irish Novelist)

In this world there are only two tragedies. One is not getting what one wants, and the other is getting it.
—Oscar Wilde (Irish Poet)

Only that thing is free which exists by the necessities of its own nature, and is determined in its actions by itself alone.
—Baruch Spinoza (Dutch Philosopher)

It’s not the increasing competition; it’s going back to real work that most of us complain about.
—William Feather (American Publisher)

So often we dwell on the things that seem impossible rather than on the things that are possible. So often we are depressed by what remains to be done and forget to be thankful for all that has been done.
—Marian Wright Edelman (American Civil Regrets Advocate)

Education is the most powerful weapon which you can use to change the world.
—Nelson Mandela (South African Political leader)

Discouragement is not the absence of adequacy but the absence of courage.
—Neal A. Maxwell (American Mormon Religious Leader)

If the people around you are spiteful and callous and will not hear you, fall down before them and beg their forgiveness; for in truth you are to blame for their not wanting to hear you.
—Fyodor Dostoyevsky (Russian Novelist)

Wisdom is to the mind what health is to the body.
—Francois de La Rochefoucauld

He who gives way to his wrath makes desolate his house.
—The Talmud (Sacred Text of the Jewish Faith)

Filed Under: Inspirational Quotations

Inspirational Quotations #721

January 28, 2018 By Nagesh Belludi

One of the commonest mistakes and one of the costliest is thinking that success is due to some genius, some magic—something or other which we do not possess. Success is generally due to holding on, and failure to letting go. You decide to learn a language, study music, take a course of reading, train yourself physically. Will it be success or failure? It depends upon how much pluck and perseverance that word “decide” contains. The decision that nothing can overrule, the grip that nothing can detach will bring success. Remember the Chinese proverb, “With time and patience, the mulberry leaf becomes satin.”
—Maltbie Davenport Babcock (American Presbyterian Clergyman)

A nail is driven out by another nail; habit is overcome by habit.
—Desiderius Erasmus (Dutch Catholic Humanist)

Of mankind we may say in general they are fickle, hypocritical, and greedy of gain.
—Niccolo Machiavelli (Florentine Political Philosopher)

The young man who has not wept is a savage, and the old man who will not laugh is a fool.
—George Santayana (Spanish Philosopher)

Mental violence has no potency and injures only the person whose thoughts are violent. It is otherwise with mental non-violence. It has potency which the world does not yet know.
—Mohandas K. Gandhi (Indian Hindu Political leader)

Choose your customers. Fire the ones that hurt your ability to deliver the right story to the others.
—Seth Godin (American Entrepreneur)

Few men survey themselves with so much severity as not to admit prejudices in their own favor.
—Samuel Johnson (British Essayist)

The reason that adulation is not displeasing is that, though untrue, it shows one to be of consequence enough, in one way or other, to induce people to lie.
—Lord Byron (George Gordon Byron) (English Romantic Poet)

An eager pursuit of fortune is inconsistent with a severe devotion to truth. The heart must grow tranquil before the thought can become searching.
—Christian Nestell Bovee

Familiarity breeds contempt.
—Aesop (Greek Fabulist)

Put your heart, mind, intellect, and soul even to your smallest acts. This is the secret of success.
—Sivananda Saraswati

The only freedom which deserves the name is that of pursuing our own good, in our own way, so long as we do not attempt to deprive others of theirs, or impede their efforts to obtain it.
—John Stuart Mill (English Philosopher, Economist)

The golden rule is of no use whatsoever unless you realize that it is your move.
—Frank Hall Crane

Filed Under: Inspirational Quotations

Ideas to Use When Delegating

January 24, 2018 By Nagesh Belludi Leave a Comment

The American industrialist Alfred P. Sloan once declared, “The most important thing I ever learned about management is that the work must be done by other men.”

A manager’s principal task is to get things done through other people. Therefore, delegation is one of the most important skills a manager can master.

In addition, being effective at delegation has benefits in many areas of life—enlisting a friend to repair a computer, or getting your kids to rearrange a bookshelf, for example.

Here are a few ideas for effective delegation.

  • Delegate every task that can be performed just as well by someone who is paid less than you are.
  • Pick people who can accept responsibility.
  • Match the person to the task.
  • Remember that the person performing the task may not do it as well as you do it.
  • Build employees’ confidence by assigning low-risk projects at first. By giving employees tasks that are right at the limit of their existing capability, or even just beyond, you can motivate them to develop their skills and knowledge.
  • Let employees put their own spin on the assignment. Learn to have faith in the ingenuity of your employees, and give much latitude in how they do things.
  • Delegate outcomes, not just tasks. Identify the precise problem and define exactly what you want your employee to do.
  • Confirm understanding. Don’t assume that your employee understands what we mean. Have the employee restate the outcome you’ve delegated in his own words.
  • Give a due date for the assignment.
  • Monitor what you delegate. Don’t meddle—an overly-engaged boss can create self-induced commotion. Effective managers delegate results when they can and interfere only when they must.
  • Learn to be patient. Expect employees to make wrong decisions. Spend time with them to learn why a decision was wrong and how to avoid it the next time, rather than reproach or assign blame.
  • Set the standards, but tell your employees what you’re willing to accept as tradeoffs of delegation. Offer to lend a hand wherever necessary. As Peter Drucker wrote in The Leader of the Future, “Effective leaders delegate, but they do not delegate the one thing that will set the standards. They do it.“

By learning to delegate effectively, you can create a work environment that is more time- and skills-efficient, foster creativity and opportunities for professional growth, and focus on the importance of managerial communication.

Wondering what to read next?

  1. How to Manage Overqualified Employees
  2. Bringing out the Best in People through Positive Reinforcement
  3. What Knowledge Workers Want Most: Management-by-Exception
  4. Why Hiring Self-Leaders is the Best Strategy
  5. Fire Fast—It’s Heartless to Hang on to Bad Employees

Filed Under: Leading Teams, Managing People Tagged With: Coaching, Delegation, Employee Development, Feedback, Mentoring

Inspirational Quotations #720

January 21, 2018 By Nagesh Belludi

The major reason for setting a goal is for what it makes of you to accomplish it. What it makes of you will always be the far greater value than what you get.
—Jim Rohn (American Entrepreneur)

Giving people self-confidence is by far the most important thing that I can do. Because then they will act.
—Jack Welch (American Businessperson)

Sin is whatever obscures the soul.
—Andre Gide (French Novelist)

My own experience and development deepen everyday my conviction that our moral progress may be measured by the degree in which we sympathize with individual suffering and individual joy.
—George Eliot (Mary Anne Evans) (English Novelist)

There is a kind of courtesy in skepticism. It would be an offense against polite conventions to press our doubts too far.
—George Santayana (Spanish Philosopher)

Forgiveness is a virtue of the brave.
—Indira Gandhi (Indian Head of State)

The beginning of love is to let those we love be perfectly themselves, and not to twist them to fit our own image. Otherwise we love only the reflection of ourselves we find in them.
—Thomas Merton (French-born American Clergyman)

In all the affairs of life, social as well as political, courtesies of a small and trivial character are the ones which strike deepest to the grateful and appreciating heart.
—Henry Clay (American Politician)

One father is more than a hundred schoolmasters.
—George Herbert (Welsh Anglican Poet)

There are no rules for friendship. It must be left to itself. We cannot force it any more than love.
—William Hazlitt (English Essayist)

Virtually nothing comes out right the first time. Failures, repeated failures, are finger posts on the road to achievement. The only time you don’t want to fail is the last time you try something … One fails forward toward success.
—Charles F. Kettering (American Inventor)

Action makes more fortune than caution.
—Luc de Clapiers, marquis de Vauvenargues (French Moralist)

I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.
—Nelson Mandela (South African Political leader)

Suspicion is most often useless pain.
—Samuel Johnson (British Essayist)

Our safety is not in blindness, but in facing our danger.
—Friedrich Schiller (German Poet)

Friendship is always a sweet responsibility, never an opportunity.
—Khalil Gibran (Lebanese-born American Philosopher)

Most of one’s life is one prolonged effort to prevent oneself thinking.
—Aldous Huxley (English Humanist)

There is no end of craving. Hence contentment alone is the best way to happiness. Therefore, acquire contentment.
—Sivananda Saraswati

Filed Under: Inspirational Quotations

How to Organize Your Inbox & Reduce Email Stress

January 19, 2018 By Nagesh Belludi Leave a Comment

The recipe for staying on top of your email is to be ruthless about what you send and receive, and to focus on how you process your inbox. Here are thirteen practices that may help you be in command of your inbox.

  1. How to Organize Your Inbox & Reduce Email Stress Turn off all new email notifications.
  2. Limit the number of times you access your email.
  3. Avoid checking your email during the first hour of the day. Work on something that requires your energy and focus.
  4. Don’t have your email software opened … keep it closed until it’s time to “do” email.
  5. When you “do” email, follow the “Process to Zero” technique. Merlin Mann, the productivity guru who popularized this technique, emphasized, “Never check your email without processing to zero.” Handle every email just once, and take one of these actions: delete or archive, delegate, respond, or defer.
  6. If you can process an incoming email in a minute or two, act on that email immediately, using the Two-Minute “Do-it-now” Rule.
  7. For any email that requires inputs or deliberation, start a reply email, and file it in the “Drafts” folder of your email software. Set aside a block of time to crank though all such draft emails.
  8. Tell people with whom you communicate the most that you intend to check your email intermittently. Encourage them to telephone or drop by if they need a quick response.
  9. If you’ve been dreading a large backlog of email, consider deleting everything that’s over three weeks old. If the contents of any of those emails were of any consequence, somebody would have appraised you of their substance.
  10. Reduce the number of emails you send. Decrease the number of people you carbon-copy on emails. Consider meetings or telephone calls for more effective interaction.
  11. Curb the number of email messages you receive. Ask to be removed from irrelevant newsgroups, and unsubscribe from marketing emails. Learn how to use the “filter” feature on your email software.
  12. Don’t get sucked into replying to every email. Reply only to those that are of relevant to your priorities. Let other communicators follow up with you if they need a reply.
  13. Empty your inbox by the end of the day and process every message.

Idea for Impact: Don’t let an overflowing inbox be a big distraction (read my article on the Zeigarnik Effect.)

Wondering what to read next?

  1. How to … Tame Your Calendar Before It Tames You
  2. Zeigarnik Effect: How Incomplete Tasks Trigger Stress
  3. Hofstadter’s Law: Why Everything Takes Longer Than Anticipated
  4. Checking Email in the Morning is an Excuse for Those Who Lack Direction
  5. Save Yourself from Email Overload by Checking Email Just Three Times a Day

Filed Under: Effective Communication Tagged With: Communication, Email, Procrastination, Stress, Tardiness, Time Management, Work-Life

No Boss Likes a Surprise—Good or Bad

January 16, 2018 By Nagesh Belludi Leave a Comment

Never surprise the boss, particularly on potentially volatile issues that could affect your project’s timeline, budget, or performance.

Even good surprises can backfire. Many an example exists of employees bringing the boss what they believe were good news, only to realize later that that the surprises weren’t so good after all.

Consider the following example of a Boeing test pilot pulling off a shocking stunt on a prototype aircraft, much to the exasperation of his company’s leadership.

A Reckless Stunt That Created a Buzz

The Boeing 707 was America’s first passenger jet aircraft. Prior to the 707, which entered service in 1958, air travel was mostly limited to the affluent—and even they were hesitant about air travel’s safety. The 707’s in-service safety record and its economic characteristics quickly made travel more accessible and dependable. The 707 ushered in the Jet Age.

But for Boeing, today’s leading aircraft manufacturer, developing the 707 was a big gamble. The 707 had no orders, and Boeing embarked on its development entirely on the wager of its prospective commercial success. When the aircraft’s design commenced in 1951, Boeing’s estimated development costs were $16 million. That was roughly 20% of the company’s value, and more than twice its yearly profits—nearly all of which originated from military contracts.

The Demonstration That Was Far from What the Boss Had Authorized

Boeing built its first and only 707 prototype aircraft in 1955. The company’s leadership decided to show off the aircraft at Seattle’s Seafare Hydroplane races on August 7, 1955.

The display plan was to have Boeing’s Chief Test Pilot, Alvin “Tex” Johnston, do one low pass over the racecourse so that the airline executives, industry pundits, and government officials who attended the high-profile event could witness Boeing’s new undertaking.

Johnston had other plans. In his mind, the audience needed to be sold on the plane’s performance and safety. Seized by the impulse to flaunt the agility of the 707, Johnston had a little more in mind than just an unpretentious flyby.

During the in-air demonstration (see YouTube video,) with the aircraft soaring over Seattle’s Lake Washington, Johnston suddenly pulled back on the controls, and the plane started to climb at a speed of 400 miles per hour. Then, he did a complete 360-degree roll and flew the plane upside down for a moment. As the crowd watched in shock and amazement, Johnston did a second barrel role.

Overconfident Employee, Furious Boss

In the startled crowd was Boeing’s legendary president William “Bill” Allen. Allen, who had authorized no more than a simple flyby, thought that Johnston’s first barrel role was a mistake. When Allen witnessed the second barrel roll, he feared that either Johnston had lost his mind, or the aircraft was in grave trouble.

According to Robert J. Sterling’s Legend & Legacy: The Story of Boeing and Its People (1991,) Allen summoned Johnston into his office the next day. Allen demanded an explanation and inquired why Johnston had foolishly risked the company’s only prototype.

Pleased with his successful accomplishment, Johnston offered a simple explanation, “I was selling airplanes.” Johnston explained that he had previously tested barrel rolls on the prototype, and it was a safe maneuver. He hadn’t risked the aircraft at all.

Allen reproached Johnston and told him that he appreciated the efforts, but Johnston was never to do anything that had not been approved previously.

Never Let Your Boss Be Surprised by Bad News

If there is only one thing worse than delivering bad news, it’s not delivering bad news as soon as you know that some trouble is brewing.

No boss wants to hear about any looming issue from some third party—especially if it could be worrying—and put her on the spot with her peers and superiors.

When you fail to report any bad news, you are leaving your boss exposed to being blindsided with a potential problem, and the perception that your boss doesn’t have control of her organization.

Idea for Impact: A Good Employee is Predictably Excellent

The surest way to delight your boss is by setting the right expectations, discussing and coordinating on a plan of action, and delivering on her expectations of your performance.

When the status of important any project changes, make it a priority to bring your boss and other affected constituents up to date. If, right from the beginning, you’ve made the true picture clear, your boss may be less surprised with the bad and the good.

Never surprise your boss—just keep her clued-in on a regular basis.

Wondering what to read next?

  1. Make Friends Now with the People You’ll Need Later
  2. Any Crisis Calls for Constant, Candid Communication
  3. A Boss’s Presence Deserves Our Gratitude’s Might
  4. Don’t Be Friends with Your Boss
  5. You Can’t Serve Two Masters

Filed Under: Effective Communication, Leadership, Managing People Tagged With: Aviation, Conflict, Getting Along, Great Manager, Leadership, Managing the Boss, Parables, Relationships, Skills for Success, Winning on the Job

Inspirational Quotations #719

January 14, 2018 By Nagesh Belludi

An ostentatious man will rather relate a blunder or an absurdity he has committed, than be debarred from talking of his own dear person.
—Joseph Addison (English Essayist)

No man can fight his way to the top and stay at the top without exercising the fullest measure of grit, courage, determination, resolution. Every man who gets anywhere does so because he has first firmly resolved to progress in the world and then has enough stick-to-it-tiveness to transform his resolution into reality. Without resolution, no man can win any worthwhile place among his fellow men.
—B. C. Forbes (Scottish-born American Journalist)

The person of analytic or critical intellect finds something ridiculous in everything. The person of synthetic or constructive intellect, in almost nothing.
—Johann Wolfgang von Goethe (German Poet)

How little man is; yet, in his own mind, how great! He is lord and master of all things, yet scarce can command anything. He is given a freedom of his will; but wherefore? Was it but to torment and perplex him the more? How little avails this freedom, if the objects he is to act upon be not as much disposed to obey as he is to command!
—Edmund Burke (Irish Political leader)

Don’t wait for your ship to come in. Row out to meet it.
—H. Jackson Brown, Jr. (American Author)

I have learned, in some degree at least, to disregard the old maxim which says, “Do not get others to do that which you can do yourself”. My motto, on the other hand, is, “Do not do that which others can do as well”.
—Booker T. Washington (American Educator)

All men by nature desire knowledge.
—Aristotle (Ancient Greek Philosopher)

We should manage our fortune as we do our health—enjoy it when good, be patient when it is bad, and never apply violent remedies except in an extreme necessity.
—Francois de La Rochefoucauld

Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.
—Frank A. Clark

Ninety percent of the politicians give the other ten percent a bad reputation.
—Henry Kissinger (American Diplomat)

Learn the value of a man’s words and expressions, and you know him. Each man has a measure of his own for everything; this he offers you inadvertently in his words. He who has a superlative for everything wants a measure for the great or small.
—Johann Kaspar Lavater (Swiss Christian Poet)

Filed Under: Inspirational Quotations

Power Corrupts, and Power Attracts the Corruptible

January 12, 2018 By Nagesh Belludi Leave a Comment

Picture of Statue of Demon Mahishasura atop Chamundi Hills in Mysore, India The recent sexual misconduct allegations of influential men abusing their towering positions for contemptuous behaviors provide yet another reminder that power corrupts. As the British politician and historian Lord John Dalberg-Acton famously wrote in an 1887 letter to the Anglican Bishop Mandell Creighton,

Power tends to corrupt and absolute power corrupts absolutely. Great men are almost always bad men, even when they exercise influence and not authority: still more when you superadd the tendency or the certainty of corruption by authority. There is no worse heresy than that the office sanctifies the holder of it. That is the point at which … the end learns to justify the means.

The recent scandals lay bare the three distinctive characteristics of the intoxication of power: the inflation of the self, the devaluation of the helpless, and a dreadful shortfall in self-awareness of actions and consequences.

In the case of studio executive Harvey Weinstein, the worse outrage is that, many prominent people, despite their awareness of Weinstein’s uninhibited abuse, stayed silent—and possibly benefited. Some Hollywood celebrities are said to have overlooked his transgressions. Meryl Streep, one of Hollywood’s most successful actors, who once referred to Weinstein as ‘God,’ had to contend the blame that everyone in Hollywood knew of Weinstein’s conduct. His staff sheltered him or paid off victims, many of whom chose to remain silent for fear of derailing their budding careers. Going public would have hurt them more than it would have damaged Weinstein, until those accusations reach a critical mass and suddenly everyone flipped against him.

The Intoxication of Power

The British philosopher Bertrand Russell first wrote about the “intoxication of power” in A History of Western Philosophy (1945,) and best described what develops in the minds of many people who, in all walks of life, exercise a measure of power and dominance.

The Greeks, with their dread of hubris and their belief in a Necessity or Fate superior even to Zeus, carefully avoided what would have seemed to them insolence towards the universe. The Middle Ages carried submission much further: humility towards God was a Christian’s first duty. Initiative was cramped by this attitude, and great originality was scarcely possible. The Renaissance restored human pride, but carried it to the point where it led to anarchy and disaster. … Man, formerly too humble, begins to think of himself as almost a God.

…

In all of this I feel a great danger, the danger of what might be called cosmic impiety. The concept of ‘truth’ as something dependent upon facts largely outside human control has been one of the ways in which philosophy hitherto has inculcated the necessary element of humility. When this check upon pride is removed, a further step is taken on the road towards a certain kind of madness—the intoxication of power which invaded philosophy with Fichte. I am persuaded that this intoxication is the greatest danger of our time, and that any philosophy which, however unintentionally, contributes to it is increasing the danger of vast social disaster.

Idea for Impact: People with even the smallest amount of authority can and will find ways to abuse it

People can become corrupt with power, fame, wealth, and influence, and, as I’ve written previously, they regularly get away with it. The solution, I believe, is to subject our elites (and the sycophantic supporters who are disposed to collude in self-interest) to as many restrictions, supervisions, and checks and balances as possible, and scrutinize them closely so as to spot hubristic traits and symptoms of the abuse of power.

Wondering what to read next?

  1. Power Inspires Hypocrisy
  2. The Poolguard Effect: A Little Power, A Big Ego!
  3. Shrewd Leaders Sometimes Take Liberties with the Truth to Reach Righteous Goals
  4. Why Groups Cheat: Complicity and Collusion
  5. Look, Here’s the Deal: Your Insecurity is Masquerading as Authority

Filed Under: Leadership, Sharpening Your Skills Tagged With: Attitudes, Discipline, Ethics, Getting Ahead, Humility, Icons, Integrity, Leadership, Motivation, Psychology, Role Models, Success

Seven Easy Ways to Motivate Employees and Increase Productivity

January 10, 2018 By Nagesh Belludi Leave a Comment

If you’re a manager, you can become a motivator by inspiring your employees to high performance—and produce beyond the ordinary.

  1. Purpose. Even the mundane can become meaningful in a larger context. Howard Schultz, the founder and CEO of Starbucks once said about providing propose, “People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.” Sometimes that’s all people need to get their skates on—because nothing is worse than feeling that they’re are stuck doing a meaningless task.
  2. Autonomy. Empower people to innovate and make decisions. Be clear about performance expectations. Reduce your direct supervision of their work. Don’t micromanage.
  3. Appreciation. Reward your employees’ small as well as big successes. Recognition is easy and need not be expensive and time-consuming.
  4. Involvement. Interact directly with frontline employees, observe their work, solicit their opinions, seek ideas for improvement, and work directly with the frontline to identify and resolve problems. Encourage employees to talk about the “undiscussable,” even if others don’t want to hear it.
  5. Challenge. Put people in situations where they can grow, learn new skills, and gain new knowledge.
  6. Urgency. Disregard command-and-control and, instead, become an expediter and facilitate your employees getting their job done. The pioneering management guru Peter Drucker encouraged managers to frequently ask of employees the one question that can initiate more improvement than any other: “What do I do that wastes your time without contributing to your effectiveness?”
  7. Empathy. Care about your employees’ success and give them hope about their performance. Be sincere. Demonstrate you value differing opinions.

Idea for Impact: The bottom line on motivation is this: People know what motivates them. Ask them. You may not have any idea what they want.

Wondering what to read next?

  1. General Electric’s Jack Welch Identifies Four Types of Managers
  2. Eight Ways to Keep Your Star Employees Around
  3. Seven Real Reasons Employees Disengage and Leave
  4. To Inspire, Pay Attention to People: The Hawthorne Effect
  5. From the Inside Out: How Empowering Your Employees Builds Customer Loyalty

Filed Under: Leadership, Leading Teams, Managing People, Sharpening Your Skills Tagged With: Coaching, Great Manager, Human Resources, Mentoring, Motivation, Performance Management

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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