Right Attitudes

Never Hire a Warm Body

June 17, 2021 By Nagesh Belludi Leave a Comment

If you have a position open and you’re having a hard time filling it, don’t compromise and hire a warm body. Certainly not to fill an open spot within a specific time frame so as to not risk losing your team’s headcount.

Alas, many warm-body hires do not last very long. So, until you have a candidate who fully meets the job’s requirements, don’t fill the position.

Rather than jumping at every job seeker to cross your path, be methodical and follow a clear and consistent approach.

Take your time during the hiring process. Needing to fill the position yesterday is not an excuse for shortchanging the process.

Idea for Impact: Don’t hire quickly and, thus, poorly because you need a warm body. You and your team are better off working overtime than cleaning up the messes generated by someone who didn’t meet your requirements fully.

Hire wisely; nothing is more important.

Don’t Try to Convince Every Potential Customer

June 16, 2021 By Nagesh Belludi Leave a Comment

Many entrepreneurs believe that their innovation is so unique and valuable that the whole world will want it, and if a potential customer won’t get it within seconds, it’s only a question of hammering it into their heads.

Don’t try to convince every potential customer to buy your product or service. If they get your innovation within, say, three minutes—excellent. If not, move on.

As you go about selling your product or service in the early stages of your business, you may find specific customers who will get what you’re doing. They’ll cheerfully buy your solution if they could be convinced that your solution can solve a problem they have (or if you can help them recognize a problem that they have but don’t see it yet.)

If you’re starting out, such customers will be your early adopters. At this stage, they’re the ones that are your biggest fans (or critics) and can be an enormous asset for gaining traction by word-of-mouth.

Idea for Impact: Instead of misusing your marketing efforts on convincing all those who don’t get it and may never get it, laser-focus on identifying, courting, and engaging the early adopters.

Do More of What Makes You Productive

June 15, 2021 By Nagesh Belludi Leave a Comment

American playwright and Oscar-winning screenwriter Aaron Sorkin (The West Wing, The Social Network, and The Newsroom) takes six to eight showers a day whenever he suffers from writer’s block. After realizing that a quick refresher allows him to collect his thoughts, Sorkin had a small shower unit fitted in his office to keep his creativity flowing.

Indeed, per “incubation,” the best solutions to problems can sometimes come about suddenly and unexpectedly when you aren’t actively working on your issues.

Idea for Impact: Do more of what makes you productive. Expose yourself to as many productivity ideas as possible. Test different productivity approaches. Keep what works for you; discard the rest.

The Problem of Living Inside Echo Chambers

June 14, 2021 By Nagesh Belludi Leave a Comment

Psychologists use the term realistic ignorance to explain the human tendency to believe that we’re normal—that the way we see and do things is entirely representative of everybody else.

Realistic ignorance is intensified by our natural desire to associate with people similar to ourselves.

Social media algorithms make this worse—they reinforce our attitudes but not change them. They steer us to the type of stuff we already know and like. They make it easy for us to form our own echo chambers, packed with people who share the same views. This causes confirmation bias. Tribal allegiances form flawed ideas and viewpoints about what is typical for organizations and communities.

Idea for Impact: Seek out and engage thoughtful folks who don’t think like you. Discuss, debate, and improve your reasoned understanding of one another and of the crucial issues. Your goal should be to enhance your own awareness of the counterarguments in contentious matters, not win over anyone.

Inspirational Quotations #897

June 13, 2021 By Nagesh Belludi

Each of us is responsible for everything and to every human being.
—Simone de Beauvoir (French Philosopher)

The poetic act consists of suddenly seeing that an idea splits up into a number of equal motifs and of grouping them; they rhyme.
—Stephane Mallarme (French Poet)

The word exaggeration does not exist in the vocabulary of love.
—Luciano De Crescenzo (Italian Film Actor, Director, Engineer)

Marriages are made in heaven and consummated on earth.
—John Lyly (English Dramatist, Author)

That food has always been, and will continue to be, the basis for one of our greater snobbism does not explain the fact that the attitude toward the food choice of others is becoming more and more heatedly exclusive until it may well turn into one of those forms of bigotry against which gallant little committees are constantly planning campaigns in the cause of justice and decency.
—Cornelia Otis Skinner (American Actress, Playwright)

I would rather have a million friends than a million dollars.
—Eddie Rickenbacker (American Aviator)

After a certain point money is meaningless. It’s the game that counts.
—Aristotle Onassis (Greek Shipping Magnate)

That’s the terrible thing: the more one works on a picture, the more impossible it becomes to finish it.
—Alberto Giacometti (Swiss Sculptor, Painter)

I don’t want to frighten you, but I would like to make you understand the import of what you think of attempting. You must not become a mere peddler of words. The thing to learn is to know what people are thinking about, not what they say.
—Sherwood Anderson (American Fiction Writer)

The foundation of lasting self-confidence and self-esteem is excellence, mastery of our work.
—Brian Tracy (American Author)

Those who are devoid of learning,
restraint, charity, knowledge, moral conduct,
virtue and righteousness are virtually animals
living in the human form and burdening the earth.
—Bhartrihari (Hindu Philosopher, Grammarian)

Stiff in opinion; always in the wrong.
—John Dryden (English Poet)

All lasting business is built on friendship.
—Alfred A. Montapert (American Engineer, Philosopher)

There should be one theatre where we might take our young daughters without tainting their fresh souls by images of wickedness, or worse, putting it in such pleasant and pathetic shape that they mistake it for virtue.
—Dinah Craik (English Novelist, Poet)

The tongue of experience utters the most truth.
—Arabic Proverb

Sugar is sweet at all times, even in the dark. So remains devotion for the devout, in times of comfort or discomfort, praises or insults, darkness or enlightenment.
—Pramukh Swami Maharaj (Hindu Religious Leader)

What’s the Best Way to Reconnect with a Mentor?

June 10, 2021 By Nagesh Belludi Leave a Comment

Send a thank-you note immediately after a meeting with a mentor. Include anything that could add to—but not draw out—the conversation you’ve had with her.

A further opportunity to say thank you—and request to reconnect—surfaces after you’ve accomplished something anchored in your prior conversations with the mentor. Write her a sincere thank you note, describe what they did for you, and report the impact. Then, request to get back in touch and say, “I’d love to meet up with you the next time I’m in Chicago.”

The only reward mentors often look ahead to is the satisfaction that they’ve made a difference. So your mentor will find it meaningful to hear from you, even if weeks or months later. As a result, she’ll be more inclined to meet again.

Considerate mentors are generally approachable to people who ask the right questions, listen well, put into practice what they’ve learned, and demonstrate that they care sincerely for advice and counsel.

Idea for Impact: Getting your hands on a good mentor is tough enough, but maintaining—and nurturing—that relationship meaningfully can be just as challenging.

Mottainai: The Japanese Idea That’s Bringing More Balance to Busy Lives Everywhere

June 7, 2021 By Nagesh Belludi Leave a Comment

You don’t have to be a Japanophile like me to be familiarized with the notion of Mottainai. Take a brief trip to Japan and observe the culture, and you’ll become acquainted with the expression that’s deeply embedded in the way of life there. Depending on the context, you’ll hear mottainai as either the admonition “don’t waste” or the assertion “too precious to waste,” when, say, you spill rice.

In recent times, conservationists such as Nobel Peace Laureate Wangari Maathai have applied that phrase to inspire humankind to reduce, repurpose, reuse, and recycle. “If we are wise like nature, we would practise the mottainai spirit. The earth practises mottainai. It reuses and recycles. We even get recycled when we die. We go back into the soil,” Maathai has said.

What the Japanese Can Teach Us About Cleanliness

Over in Japan, tidying up is a bee on the bonnet. Cleanliness is a moral virtue, and cleaning is an act of spiritual practice—indeed, a means to purify the soul. In Shinto, good spirits can dwell in clean environments, and you’ll frequently observe Japanese people cleaning their homes and offices.

Ever since the post-war reconstruction, the Japanese have also encouraged upkeep and conservation. They tend to make the most of limited resources and avoid wastefulness. Their culture dissuades the idea of trashing things.

Moreover, the concept of animism in Shinto encourages reverence for objects—from teapots to katana. There’s even an old Japanese parable about a spirit ghost named “Mottainai Obake” who haunts children who treat things wastefully.

Inner Peace Starts with the Cleanness of Our Inner and Outer World.

Knackered for the physical space, the Japanese are devoted to efficient household goods and gift-giving (albeit with lavish gift-wrapping.) Their zeal for getting organized has led to a cottage industry of clutter counselors and storage experts who’re celebrated in television shows and consumer magazines as out-and-out innovators.

In this cultural context, Nagisa Tatsumi’s 2003 book Suteru Gijyutsu (“The Art of Throwing Away”) caused a national sensation with its bold proposal. Tatsumi challenged the Japanese to rethink their attitude to possessing things and to have the courage and conviction to get rid of all the stuff they really don’t need.

Tatsumi goaded people to let go of the things that are tying them down:

Possessing things is not good in itself. We have to consider whether they’re necessary, whether they’re used. And if something’s unnecessary, we should get rid of it. This is the essence of the Art of Discarding. Once you appreciate that you don’t have to keep what’s unnecessary, you’ll be better able to use what is necessary with proper care.

Tatsumi’s book sold 1 million copies in six months and quickly got translated into Korean and Chinese. Indeed, it was the book that inspired Marie Kondo, the reigning queen of decluttering.

Tatsumi’s Book Inspired the Current Obsession with Decluttering

In Suteru Gijyutsu, Tatsumi cheerfully explores the many psychological snags that make people reluctant to discard things.

Take the “keep it for now” syndrome, such as with the advertising leaflets that used to be inserted in the weekend newspaper. Tatsumi advises, “You think, ‘There may be something on sale that I might find useful. But I am too busy to go through them now. So I am going to keep them for now and look at them later.'” That mindset merely contributes to the piles of garbage.

Recommendation: Skim Suteru Gijyutsu, written in 2003. It was translated as The Art of Throwing Away only in 2017, a year before Tatsumi’s death.

Tatsumi’s message is simple yet profound. She guardedly reminds readers of the stark reality that everything is a waste. No matter what you buy, no matter how much you use it, no matter how much you love it, no matter if you keep it or recycle it or donate it … it’s still waste. It will still end up in a landfill someday. By learning to discard, you will reclaim space, free yourself from “accumulation syndrome,” and pave the way to rediscovering joy and purpose in a less-cluttered life.

Idea for Impact: Take back control, gain space, free yourself from “accumulation syndrome,” and find new joy and purpose in your less-cluttered life Take Tatsumi’s motto to heart: “If you have it, use it. If you don’t use it, don’t have it.”

Inspirational Quotations #896

June 6, 2021 By Nagesh Belludi

The liar’s punishment is not in the least that he is not believed, but that he cannot believe anyone else.
—George Bernard Shaw (Irish Playwright)

In the case of good books, the point is not to see how many of them you can get through, but rather how many can get through to you.
—Mortimer J. Adler (American Philosopher, Educator)

If you want to be a complete human being, if you want to be genuine and hold the fullness of life in your heart, then failure is an opportunity to get curious about what is going on and listen to the storylines. Don’t buy the ones that blame it on everybody else, and don’t buy the storylines that blame it on yourself either.
—Pema Chodron (American Buddhist Nun)

The true laboratory is the mind, where behind illusions we uncover the laws of truth.
—Jagadish Chandra Bose (Indian Physicist, Botanist)

Our government sprang from and was made for the people—not the people for the government. To them it owes an allegiance; from them it must derive its courage, strength, and wisdom.
—Andrew Johnson (American Head of State)

Fear leads to anger, anger leads to hate, hate leads to suffering.
—Yoda (Fictional Character)

Words can never adequately convey the incredible impact of our attitudes toward life. The longer I live the more convinced I become that life is 10 percent what happens to us and 90 percent how we respond to it.
—Chuck Swindoll (American Christian Pastor)

The God who created these fair heavens with the same facility as yon green sapling; he who hath bestowed on man a life of toil, of transient joys and fleeting pains, that he might not forget the higher worth of his enduring soul, and might feel that immortality waited for him beyond the grave;—He, he is one only God!
—Friedrich Gottlieb Klopstock (German Poet)

It is not possible to found a lasting power upon injustice, perjury, and treachery.
—Demosthenes (Greek Statesman, Orator)

Never ascribe to an opponent motives meaner than your own.
—J. M. Barrie (Scottish Novelist)

Rewards and punishment is the lowest form of education.
—Zhuang Zhou (Chinese Taoist Philosopher)

And what is an authentic madman? It is a man who preferred to become mad, in the socially accepted sense of the word, rather than forfeit a certain superior idea of human honor. So society has strangled in its asylums all those it wanted to get rid of or protect itself from, because they refused to become its accomplices in certain great nastinesses. For a madman is also a man whom society did not want to hear and whom it wanted to prevent from uttering certain intolerable truths.
—Antonin Artaud (French Drama Theorist)

Avoid Control Talk

June 3, 2021 By Nagesh Belludi Leave a Comment

If you tend to say the following to your employees, relatives, or friends, you may be too controlling:

“I don’t understand why you haven’t completed that report yet.”
“I want you to say sorry to Accounting about your problem. I need you to go over there, make amends with them, and inform me of how it went.”
“We will meet at 4 P.M.”

Control talk is expected and natural. It often transpires in day-to-day conversation as a device to influence or persuade the world to see and act our way. Within certain limits of performance, control talk is accepted in critical situations.

However, control talk can get out of bounds quickly and become perceived as a threat. When one party to any conversation has more perceived power—formal or informal authority, perhaps,—unreasonable control talk can soon push the other to concede this power imbalance and restrain what he/she wants. As the American family counselor Dr Tim Kimmel writes in Powerful Personalities (1993,) “Control is when you leverage the strength of your position or personality against the weakness of someone else’s in order to get that person to meet your (selfish) agenda.”

Control talk can promptly engender intense negative emotions. The ensuing conflict becomes evident in the tone of voice, posture, and facial and body expressions. After that, self-defensive reactions will only make matters worse.

Keep all communication with others candid and respectful. Frame your messages in a positive manner that does not contain sarcasm, imply warning, provoke guilt or blame, or suggest intimidation. Summarize what you heard, and ask questions. Practice pauses—they give the other a moment of silence to get beyond the emotional response and allow them to think cognitively.

Wherever possible, ask open-ended questions to de-escalate an argument. Open-ended questions are an invitation to be nonjudgmental, investigate, relate, and see things differently. Try these alternatives:

“Tell me more—I want to understand. What can I do to make your job easier?”
“Let’s discuss possible solutions to that Accounting problem. How can we change the situation?”
“Are you available for a 4 P.M. meeting? Let’s see what we can do to make sure it doesn’t happen again.”

Wise persuasion elegantly combines rational arguments and appeals to positive values and the other’s feelings about a subject. Only when you can engage them emotionally can you change the way they think.

Idea for Impact: When it comes to persuasion, knowing when to push and when to back off is vital. Nobody likes a pushy person.

The Unlikely Barrier to True Diversity

May 31, 2021 By Nagesh Belludi Leave a Comment

As much as companies like to tout diversity, the definitive rule of getting ahead at work is to be likable—to follow the unwritten set of norms and adhere to your company’s culture. That is, you must fit and mix well with the rest of the “gang.”

As I’ve written before, likeability is a significant predictor of success. Well-liked people, especially those who work well with others, will advance. Those who aren’t very likable don’t usually get as far. If your company is conservative, you should be conservative. If the leadership is aggressive, snappy, and rule-bending, be the same. It’s better to be “one of them” to progress your career and endear yourself to your colleagues and higher-ups.

Every grouping of people, whatever the institution, community, or population, has an unwritten set of norms. It’s true for nations, in social groups, sports teams, and businesses. Wherever people form a group, they organically form rules. They institutionalize ways of doing things, traditions, and unquestioned assumptions. Such norms give the group a sense of identity. It’s natural. It’s tribe mentality. We, humans, are social creatures, and this is how we foster a sense of belonging.

Affinity Bias

Per affinity bias, human nature is such that people instinctively associate other people with labels, relate, and play favorites. Groups establish the norms and embrace and propagate them. The resulting categorization not only resists differences but also initiates prejudice and favoritism.

In professional settings, most workplaces tend to hire similar people and encourage them to think and work in the same way. I’ve previously written,

Even if nearly all corporate mission statements extol the virtues of “valuing differences,” managers stifle individuality down in the trenches. They are less willing to be receptive to different viewpoints. They seek to mold their employees to conform to the existing culture of the workplace and to comply with the existing ways of doing things. Compliant, acquiescent employees who look the part are promoted in preference to exceptional, questioning employees who bring truly different perspectives to the table. The nail that sticks its head up indeed gets hammered down.

Defining, fostering, and defending a corporate culture often becomes an exercise in clarifying ‘this is who we are’ and ‘this is who we are not.’ It engenders a strong norm, which builds an even more significant incentive to get people to think alike, get on, and tolerate or repel incompatible people.

Idea for Impact: Culture is a Barrier to Diversity and Inclusion

Culture is the unlikely—if unintentional—barrier to true diversity. Culture has a pernicious effect on hiring. It gives people ample reason to favor and engage who they believe to be “the right people.”

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What the Japanese Can Teach Us About Cleanliness

Inner Peace Starts with the Cleanness of Our Inner and Outer World.

Tatsumi’s Book Inspired the Current Obsession with Decluttering

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Affinity Bias

Idea for Impact: Culture is a Barrier to Diversity and Inclusion

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