Right Attitudes

More Data Isn’t Always Better

July 23, 2021 By Nagesh Belludi Leave a Comment

The hype around so-called ‘big data’ seems to have convinced many that unless the data and analytics are ‘big,’ they won’t have a big impact.

In reality, though, your organization can generate tons of value from the prudent use of smallish data.

Furthermore, you just don’t need big data tools such as Hadoop to solve every data analytics challenge you’ll face. In many cases, humble Microsoft Excel is all you’ll want.

More Data Isn't Always Better - Big Data. Often the missing gap isn’t in big data technologies but in data science skills. The rapid rise in your ability to collect data needs to be seconded by your ability to support, manage, filter, and interpret the data.

Idea for Impact: With data, more isn’t necessarily better. Small data can still have a significant impact. Rather than collecting data for the sake of it, identify why you need data and then go get the most meaningful data that can answer the questions you have.

Focus not on whether the data is small or big but on the problem you’re trying to solve.

Change Must Come from Within

July 21, 2021 By Nagesh Belludi Leave a Comment

If you want to become the type of person who wants to change, you must become the type of person who embodies that change repeatedly. You must deliberately weave the change into your sense of identity. Seth Godin notes in The Practice (2020,)

If you want to get in shape, it’s not difficult. Spend an hour a day running or at the gym. Do that for six months or a year. Done.

That’s not the difficult part.

The difficult part is becoming the kind of person who goes to the gym every day.

When you use your actions to drive your identity, you’ll naturally become confident in your ability to make fundamental decisions that sustain—and enhance—who you are.

Idea for Impact: Habits stick when they respond to your sense of identity. Change your identity, change how you want to be seen, and you’ll change your life.

Don’t Quit Your Job Until

July 20, 2021 By Nagesh Belludi Leave a Comment

Before you quit your job, give your employer a chance to address your issues.

Thoughtfully identify what the real concerns are. Is the problem your current job, your supervisor, a coworker, the processes, the whole company? If the job is the problem, consider making a move within your company before you decide to leave.

Time your concerns appropriately. Use your best insight into how and when to talk to your supervisor based on her temperament.

If you don’t tell your supervisor, she can’t fix it. Who knows what’s feasible—a different job description, team, department, schedule? You may just be surprised at how enriched your experience can be once the key issues are addressed.

Don’t jump ship in frustration if you’re likely to run into the same problems with your next employer. It’s easier to tackle frustrations in a familiar environment at your current employer than at a new company, where you’ll be under pressure to learn the ropes and quickly produce results.

Indeed, your supervisor may not be able to fix your issues even if she knows what they are. But unless you give her a chance, you’ll never know. If you can’t work it out, don’t get hung up on whose “fault” it is.

Always Be Ready to Discover What You’re Not Looking For

July 19, 2021 By Nagesh Belludi Leave a Comment

Corn flakes were born (1894) when the Kellogg brothers inadvertently left a pot of boiled wheat overnight on a stove. They passed the flaky dough through bread rollers and baked the flakes to create a crunchy snack.

The Penicillin mold was discovered (1928) by Sir Alexander Fleming, who, upon returning from a vacation, saw a Petri dish that he had left behind without disinfecting. That Petri dish had a zone around an invading fungus where his Staphylococcus bacterium culture had not grown. A mold spore from another lab in the building had accidentally fallen on this culture. The spore had grown while Fleming was away. Rather than throw the dirty Petri dish away, he isolated the mold and identified it as belonging to the Penicillium genus, which kills bacteria by inhibiting new cell walls.

The microwave oven was invented (1945) unintentionally during an experiment by Percy Spencer of Raytheon Corporation. Electromagnetic waves from a new vacuum tube melted a chocolate bar in his pocket while standing next to a magnetron.

Viagra had been developed (1989) as the chemical compound sildenafil citrate to treat hypertension and angina pectoris. Researchers found during the first phase of clinical trials that the compound was good for something else. It was approved for medical use in 1998.

Serendipity is a rich idea that is very central to the creative process. Lots of ideas evolve when you’re working on something unrelated. Physiologist Julius H. Comroe Jr. once said, “Serendipity is looking in a haystack for a needle and discovering a farmer’s daughter.”

Idea for Impact: Creativity is a disorderly journey. Much of the time, you may never get where you’re going. You may never find what you hope to find. Yet still, you must stay open to the new and the unexpected.

Explore how to transform serendipitous ‘mistakes’ into breakthroughs.

Inspirational Quotations #902

July 18, 2021 By Nagesh Belludi

How easy to be amiable in the midst of happiness and success.
—Sophie Swetchine (Russian Mystic, Writer)

The years of getting up again after a tremendous collapse, these are the good growth years of the people.
—Hans Carossa (German Novelist)

I do not think anyone can be taught anything about humor, but I do think that certain persons may be taught the mechanism of producing humorous copy that will sell to magazines and newspapers.
—Don Marquis (American Humorist, Journalist)

Absence is one of the most useful ingredients of family life, and to dose it rightly is an art like any other.
—Freya Stark (British Explorer, Writer)

A dream is a scripture, and many scriptures are nothing but dreams.
—Umberto Eco (Italian Novelist)

Great is peace, for it is to the world what yeast is to the dough.
—The Talmud (Sacred Text of the Jewish Faith)

Atheism deprives superstition of its stand ground, and compels Theism to reason for its existence.
—George Holyoake (English Social Reformer)

Thought expands, but paralyzes; action animates, but narrows.
—Johann Wolfgang von Goethe (German Poet)

All religions have based morality on obedience, that is to say, on voluntary slavery. That is why they have always been more pernicious than any political organization. For the latter makes use of violence, the former—of the corruption of the will.
—Alexander Herzen (Russian Revolutionary, Writer)

Intrinsic is the belief that quality does not happen by accident, it must be planned!
—Joseph Juran (American Quality Scholar)

A desire to “give back” needn’t imply giving to the neediest. It could mean giving to those with the most potential to benefit.
—Marty Nemko (American Career Coach)

Use your weaknesses; aspire to the strength.
—Laurence Olivier (English Actor, Producer,, Director)

The history of progress is written in the blood of men and women who have dared to espouse an unpopular cause, as, for instance, the black man’s right to his body, or woman’s right to her soul.
—Emma Goldman (American Anarchist)

There is a certain justice in criticism. The critic is like a midwife—a tyrannical midwife.
—Stephen Spender (English Poet, Critic)

Our hearts of stone become hearts of flesh when we learn where the outcast weeps.
—Brennan Manning (American Franciscan Priest Theologian, Author)

A human being whose life is nurtured in an advantage which has accrued from the disadvantage of other human beings, and who prefers that this should remain as it is, is a human being by definition only, having much more in common with the bedbug, the tapeworm, the cancer, and the scavengers of the deep sea.
—James Agee (American Man of Letters)

Entitlement and Anger Go Together

July 15, 2021 By Nagesh Belludi 1 Comment

Exaggerated entitlement could possibly explain what’s driving the recent surge of abusive or violent incidents on flights in America.

We live in a time where everyone seems hypervigilant to the point where even a slight snub can be taken as an act of deliberate aggression—either reactively or without provocation. People want to assert themselves, and every little social interaction seems to turn quickly into a battleground of entitlement.

Self-Protective Efforts Heighten Entitlement

To make things worse, air travel sits at the confluence of so many things involving so many people (and circumstances) where each “participant” has little direct control over what’s happening to them and others around. Political polarization and mask mandates seem to have intensified these anxieties too. Moreover, the FAA’s zero-tolerance policy toward disturbances and the threat of massive fines are unlikely to disincentivize passengers and staff in the heat of the moment.

When people feel entitled, they’re not just frustrated when others fail to acknowledge and entertain—even listen to—their presumed superior rights. People feel deceived and wronged. They feel victimized, get angry, and exude hostility. Worse, they feel even more justified in their demands and thus assume an even stronger sense of entitlement as compensation.

Idea for Impact: Entitlement and Responsibility are Inextricably Linked

Underlying this kind of anger process is a lack of separation of rights from responsibility. No professional, social, or domestic environment can remain stable and peaceful without everyone respecting the fact that rights and responsibilities are inseparable.

Nobody is entitled to compassion or fair treatment without acting on the responsibility to give it to others. If you don’t care about how others feel, you can’t demand that they care about how you feel. It’s a formula for disaster in human interactions.

Commitment, Not Compliance

July 12, 2021 By Nagesh Belludi Leave a Comment

For some managers, fear is a dirty little secret … they use it when they are either unwilling or unable to persuade employees to work together to achieve goals.

Fear gets results but it does so at a cost. Fear is saps enthusiasm and stifles constructive deliberation.

Step back and work with your employee to determine performance objectives, goals, and priorities. Then, let your employee translate those objectives into tasks and determine how best to perform the task.
Don’t interfere excessively or micromanage. Don’t insist that there’s only “one best way” to do the job. Trust employees to make the right choices to reach the end result.
Don’t be a pushover, either. Be tough where you must be, kind where you can be. Managers can be strong without instilling fear. Be steadfast and unrelenting in your quest for getting results.
Let the employee customize the job to reflect her strengths and weaknesses to the extent possible, without compromising the core contributions expected of her role. Allowing the maximum possible use of your employees’ motivated abilities to achieve targeted results will not only use strengths to the maximum, but also drives intrinsic job satisfaction.
Take the time to get to know each employee’s unique set of talents. Try to dole out the available work to best match your employees’ talents.
Share the glory. Giving others a chance to claim credit is an easy, and effective, way to get results. As Dale Carnegie wrote masterful self-help manual How to Win Friends and Influence People (1936,) be “hearty in your approbation and lavish in your praise.” Learn to overlook small mistakes, but address problems before they escalate.

Idea for Impact: There is potentially no more powerful motivator than the intrinsic satisfaction that an employee could gain from autonomy under structure, and from using one’s motivated talents. Find ways to entice commitment from your employees. Don’t force compliance by virtue of authority.

Inspirational Quotations #901

July 11, 2021 By Nagesh Belludi

I always say beauty is only sin deep.
—Saki (Hector Hugh Munro) (British Short Story Writer)

Only by standing on their shoulders can we build a better world, but we should use the wise as advisers, not masters.
—William Coperthwaite (American Builder, Designer)

There are as many paths to God as there are stars in the firmament, or pores in body; searching through any one of them a true seeker can find Him, feel satisfied and can sing his achievement.
—Malik Muhammad Jayasi (Indian Poet)

If a man coaches himself, then he has only himself to blame when he is beaten.
—Roger Bannister (British Athlete, Neurologist)

Personal information is increasingly used to enforce standards of behavior. Information processing is developing, therefore, into an essential element of long-term strategies of manipulation intended to mold and adjust individual conduct.
—Shoshana Zuboff (American Social Psychologist)

The most subtle flattery a woman can receive is that conveyed by actions, not by words.
—Suzanne Curchod (French-Swiss Salonist, Writer)

Humility is not thinking less of yourself, it’s thinking of yourself less.
—Rick Warren (American Evangelical Pastor)

A woman’s heart is a deep ocean of secrets.
—Gloria Stuart (American Actress)

In what light soever we regard the Bible, whether with reference to revelation, to history, or to morality, it is an invaluable and inexhaustible mine of knowledge and virtue.
—John Quincy Adams (American Head of State)

The sage, who is living outside the routine of the world, contemplates his own character, not as an isolated ego manifestation, but in relation to the laws of life. He judges freedom from blame to be the highest good.
—I Ching (Ancient Chinese Divination Text)

Victory becomes, to some degree, a state of mind. Knowing ourselves superior to the anxieties, troubles, and worries which obsess us, we are superior to them.
—Basil King (Canadian Clergyman)

The best thing to do with the best things in life is to give them up.
—Dorothy Day (American Journalist Reformer)

Well, love is insanity. The ancient Greeks knew that. It is the taking over of a rational and lucid mind by delusion and self-destruction. You lose yourself, you have no power over yourself, you can’t even think straight.
—Marilyn French (American Feminist Author)

One of the grandest things in having rights is that though they are your rights you may give them up.
—George MacDonald (Scottish Poet, Novelist)

The most successful businessman is the man who holds onto the old just as long as it is good and grabs the new just as soon as it is better.
—Waid Vanderpoel (American Financier, Conservationist)

The #1 Thing Top Salespeople Do

July 8, 2021 By Nagesh Belludi Leave a Comment

It is astonishing how many salespeople aim for nothing and hit it every time.

Average salespeople often don’t have a written “game plan” for every sales call. They may have only a vague idea of how to go about their sales call. They usually wing it and hope for the best. They fail to plan and thus plan to fail.

Planning a sales call is vital because it gives you a framework to understand your customer’s buying motivations. You can have “value summaries” at hand to evoke her interest.

Establish the call objectives. What do you want to accomplish? Review your Customer Relationship Management (CRM) system, meeting notes, or whatever method you use to manage interactions with customers. Reexamine what was discussed the last time you met with the customer. What are her pain points? What might she need that she’s not asking for?
Develop a list of questions you’re going to ask. These questions should guide the “needs analysis” phase of the sales process—they shape her buying criteria. Being ready with prepared questions help minimize the amount of close-ended questions you’ll ask your customer.
Review what you can “value add” to your customers to incentivize getting more business from them. A “value add” could be anything from extending warranties, training staff, selling pre-assembled products, customizing products, providing financing, etc.
Think through what resistance you may anticipate. List possible objections that could stall a sale: bad timing, budgetary constraints, new leadership, market uncertainty, etc. Develop a go-to response for each challenge. Ask yourself, “How can I help the customer get past this resistance?”

Planning a sales call helps you get in the shoes of the person you’re trying to sell to and sell it from their perspective.

Idea for Impact: Always have a plan for a sales call. No matter how rushed you are, how well you know a customer, or how routine the call might be, plan the call. Never wing it. Great brands aren’t measured by units sold but relationships built.

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Self-Protective Efforts Heighten Entitlement

Idea for Impact: Entitlement and Responsibility are Inextricably Linked

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