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Ideas for Impact

Sharpening Your Skills

What Opportunities Are You Overlooking?

October 13, 2015 By Nagesh Belludi Leave a Comment

What Opportunities Are You Overlooking?

In 1975, a young Bill Gross, now America’s most prominent bond-focused mutual fund manager, passed up two opportunities to invest in businesses that would later become two of the world’s most prominent companies.

'The Four Filters Invention of Warren Buffett and Charlie Munger' by Bud Labitan (ISBN B001U3YK9S) Gross turned down two “smart and intelligent” men who approached his PIMCO fund for a $10 million loan for their textile business. “It seemed like a funny company, had a dilapidated industrial complex in the Northeast, a See’s Candies store … Blue Chip Stamps … not much else,” Gross later remembered of not being impressed by the applicants’ prospects. The two men, Warren Buffett and Charlie Munger, built their textile company, Berkshire Hathaway, into one of the largest companies in the world. In 2008, Buffett became the world’s wealthiest person.

'Sam Walton: Made In America' by Sam Walton (ISBN 0553562835) The following week in 1975, Bill Gross visited an entrepreneur named Sam Walton in Bentonville, Arkansas. Walton, then in his late-fifties, had sought a loan from PIMCO to expand his family-run discount store. Walton was renowned for his frugal lifestyle and his crusade to cut costs. Walton and his two sons received Gross at the airport in an old pickup truck. Gross later recalled turning Walton down based on appearances: “[They] would drive me around town and show me the Walmart, all the while with their dog named Dan … they’d yell, ‘Get ’em, Dan, get ’em, Dan,’ when a dog or cat would cross the street … [Walton and his sons] seemed like very high character, reputable people, but the store and idea were [not very impressive.]” By the time Sam Walton passed away in 1992, he had built Walmart into a formidable retailer and had become the world’s wealthiest man.

Parenthetically, two weeks later in 1975, Gross lent $5 million to a rail-car leasing company called Itel after visiting the company’s headquarters in a high-rise building and being impressed, among other things, by thick carpets and “good looking secretaries.” Itel went bankrupt six months after Gross made the loan.

Reflecting upon these experiences, Gross recalled a famous remark made in 1912 by legendary financier J. P. Morgan: that credit lending should be based not on wealth, but on character.

Idea for Impact: What Could You Regret?

While in hindsight it’s easy to empathize with Gross’s regret of missing the opportunities to invest early in Berkshire Hathaway and Walmart and his overlooking the character and promise of their entrepreneurs, it’s difficult to comprehend how Gross could have then objectively predicted the enormous potential in either company.

Narratives of such missed opportunities, though, should make you wonder what opportunities you could be overlooking today that months, years, or decades from now, you could come to regret with the perspective that comes with time or upon mature reflection.

Wondering what to read next?

  1. What Will You Regret?
  2. Decoy Effect: The Sneaky Sales Trick That Turns Shoppers into Spenders
  3. Clever Marketing Exploits the Anchoring Bias
  4. What the Rise of AI Demands: Teaching the Thinking That Thinks About Thinking
  5. How Far You’ve Come

Filed Under: Sharpening Your Skills Tagged With: Biases, Regret

Does the Consensus Speak For You?

October 9, 2015 By Nagesh Belludi 2 Comments


Charles Darwin Skirted the Danger That Is Public Scorn

Charles Darwin’s fear of disapproval almost pushed him into oblivion. Fear of others’ judgments just about forced Darwin to miss the title of the father of evolution.

For over a decade, while Darwin (1809–1882) compiled a vast body of evidence in support of evolution, he suffered crippling anxiety whenever he considered publishing his theories. His principles of evolution by natural selection directly contrasted with the dominant views on the origin of life per Christian theology.

Darwin feared that publishing his views on evolution would affect his standing among his Victorian peers and with his outstandingly pious wife, Emma Darwin. To his botanist friend Joseph D. Hooker, Charles Darwin wrote, “it is like confessing a murder.”

Only before fellow British naturalist and anthropologist Alfred Russel Wallace (1823–1913) published his independent conclusions about evolution through natural selection did Darwin give up his fear of non-conformity. In 1889, he published his seminal “On the Origin of Species”. Darwin thus secured his place as one of most influential persons in human history by a slender lead.

To Conform Is to Be Treated as “One Of”

Our social and professional lives are brimming with rituals, customs, norms, rubrics, rules, procedures, and guidelines that we are expected to observe. There is a clear benefit to be gained from this conformity: when we follow the structures imposed on us, we fit in.

While conformity is often important to group cohesiveness and social acceptance, when conformity becomes unquestioning, we are vulnerable to groupthink. Groupthink creates a powerful pattern of conceptualizing, thinking, and living that disregards alternative rubrics and ignores alternate attitudes and behaviors.

Don’t Passively Absorb Other’s Ideals

Nonconformance to social and organizational norms (engaging in deviant attitudes and behavior) can be problematic. As individuals, we risk being shut out, excluded, and disregarded. Possessing a life-philosophy and mindset that run counter to our peers and wider community can indeed be troubling. Therefore, the pressure to conform dominates our everyday lives. Too often, we silently bear the inconveniences of adherence and sacrificing our individuality.

In a 2001 interview with Charlie Rose discussing “Letters to a Young Contrarian”, author Christopher Hitchens, the outspoken critic of theocracy and religion and arguably the most masterful rhetorician of our times, said the following about being a contrarian:

'Letters to a Young Contrarian' by Christopher Hitchens (ISBN 0465030335) It’s not for everybody. Not everyone wants to always be an outcast or out of step or against the stream. But if you do feel that the consensus doesn’t speak for you, if there’s something about you that makes you feel that it would be worth being unpopular or marginal for the chance to lead your own life and have a life instead of a career or a job, then I can promise you it is worthwhile, yes.

In the same vein, Apple’s Steve Jobs said in his famous 2005 commencement address at Stanford,

Don’t be trapped by dogma which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition.

Idea for Impact: Shun Synthetic Conformity

Where practically possible, shun synthetic conformity. Question the authorities. Never feel content with the limits of your mind. Think independently. Form your own opinions. Engage your knowledge and your wisdom to discover your uniqueness. Exercise your freedom to determine your own experience in life instead of having it imposed by someone else. As Eleanor Roosevelt said in “You Learn by Living”, “When you adopt the standards and the values of someone else or a community or a pressure group, you surrender your own integrity. You become, to the extent of your surrender, less of a human being.”

Wondering what to read next?

  1. No One Has a Monopoly on Truth
  2. It’s Probably Not as Bad as You Think
  3. Nothing Deserves Certainty
  4. Ever Wonder If The Other Side May Be Right?
  5. Care Less for What Other People Think

Filed Under: Belief and Spirituality, Great Personalities, Mental Models, Sharpening Your Skills Tagged With: Attitudes, Confidence, Conviction, Parables, Philosophy, Religiosity, Wisdom

Reframe Your Thinking, Get Better Answers: What the Stoics Taught

September 29, 2015 By Nagesh Belludi Leave a Comment

The solution to many a difficult problem can be found merely by reframing the problem, thereby changing or adjusting your perception of the issue.

Reframing is a very effective technique to shift your view of a specific problem, event, or person. When you approach a situation from another perspective, you are likely to reevaluate your intentions and find alternative, acceptable solutions to your situations.

Reframing helps in two ways:

  • Reframing allows you to consider a problem within a positive—rather than a negative—context. For example, if you’re trying out a diet, you can reframe it by asking yourself “What are some foods I like that I should eat more of? What new foods can I experiment with?” rather than wondering, “What foods must I give up?” Reframing can help turn a problem into an opportunity, a weakness into a strength, an impossibility into a work-around, and a conflict into a mere lack of understanding.
  • Reframing can also broaden a problem’s context, thus helping you recognize its systemic contributors. In other words, by reframing, you look at a problem within its larger context. For example, you could reframe an individual issue, “Why won’t Tom gel with our team?” to a systemic problem, “What are the attributes of our team that make Tom feel excluded?”

“Redirect your prayers … and watch what happens”

The great Roman Emperor and Stoic Philosopher Marcus Aurelius wrote in “Meditations” (trans. Gregory Hays,)

'Meditations: A New Translation' by Marcus Aurelius (ISBN 0812968255)Either the gods have power or they don’t. If they don’t, why pray? If they do, then why not pray for something else instead of for things to happen or not to happen? Pray not to feel fear. Or desire, or grief. If the gods can do anything, they can surely do that for us.

But those are things the gods left up to me.

Then isn’t it better to do what’s up to you—like a free man—than to be passively controlled by what isn’t, like a slave or beggar? And what makes you think the gods don’t care about what’s up to us?

Start praying like this and you’ll see.

Not “some way to sleep with her”—but a way to stop wanting to.

Not “some way to get rid of him”—but a way to stop trying.

Not “some way to save my child”—but a way to lose your fear.

Redirect your prayers like that, and watch what happens.

Idea for Impact: Reframe, Always Reframe

If you find yourself stuck with a problem or difficult situation, try reframing your view of that problem. Consider alternate perspectives, revise your goals, and reconsider how you see the way forward.

To reframe, simply step back from your present viewpoint and alter the “lens” through which you perceive the reality. Discover your unspoken assumptions, challenge your beliefs, change the attributes of your perception of the problem, and downplay or emphasize various elements of the situation. By “looking at it another way” you can derive new meanings and define different courses of action.

Wondering what to read next?

  1. Stuck on a Problem? Shift Your Perspective!
  2. What Isn’t Matters Too
  3. Finding Potential Problems & Risk Analysis: A Case Study on ‘The Three Faces of Eve’
  4. Creativity by Imitation: How to Steal Others’ Ideas and Innovate
  5. Four Ideas for Business Improvement Ideas

Filed Under: Mental Models, Sharpening Your Skills Tagged With: Creativity, Philosophy, Stoicism, Thinking Tools, Thought Process, Winning on the Job

Creativity & Innovation: The Opportunities in Customer Pain Points

September 15, 2015 By Nagesh Belludi Leave a Comment

The Opportunities in Customer's Pain Points

Ellis Paul Torrance, the American psychologist who devoted his career to researching and teaching creativity, observed that “the process of sensing gaps or disturbing missing elements and formulating hypotheses” is pivotal to the creative process.

This is especially true of solving customer’s problems. Many innovative ideas are born of a reliable formula: prudent attention to and empathy with customers’ experiences, as well as applying resourceful imagination to solve customers’ pain points.

Many an innovator—either as a provider or as a consumer—develops deep empathy for customers’ pain points and sees an underexploited customer-need for convenience. The innovator contemplates, “This customer’s experience does not have to be expensive, protracted, hard, or inferior, as it is with the incumbent provider.” The innovator then uses his/her imagination to convert that understanding into a business idea with broad potential.

Consider the following cases of innovation that could be traced back to customer pain points:

  • Crispy Potato Chips. Legend has it that in the 1850s, Chef George Crum of New York’s Saratoga Springs created potato chips. A cranky customer at Moon’s Lake House frequently sent Crum’s fried potatoes back to the kitchen complaining that they were mushy and not crunchy enough. To appease the customer, Crum sliced the potatoes as thin as possible and deep-fried them. The customer loved them. Before long, “Saratoga Chips” became popular throughout New England.
  • Airtight Packaging for Potato Chips. When potato chips were first mass-produced for home consumption, they were packaged and distributed in metal containers, in which the chips would quickly go stale. During the 1920s in Monterey Park, California, Laura Scudder conceived of packaging potato chips in sealed bags. Scudder’s employees ironed wax paper into the form of bags and fill them up with potato chips. This airtight packaging not only kept the chips fresh and crisp longer, but also reduced crumbling. After the invention of the moisture-proof cellophane wrap by DuPont a few years later, chips were packaged in polymer bags. Then, nitrogen gas was blown in to prevent oxidation, extend shelf life, and prevent chips from being crushed as they were handled and distributed.
  • Netflix. At the video rental chain Blockbuster, customers who were paying the most in late fees were also the company’s most prolific renters. Even as they continued to patronize Blockbuster, these customers vented their frustration to Blockbuster’s employees, as well as to other existing and potential customers. In fact, in the ’90s, almost $300 million or 20% of Blockbuster’s pretax profit came from late fees. In 1997, Reed Hastings, one devoted Blockbuster customer, was charged $40 in late fees on a VHS tape of the movie Apollo 13. Frustrated by his fees, Hastings started Netflix, a mail-distribution movie-rental service. As soon as the business caught on, Hastings eliminated late fees. Netflix grew quickly, drove Blockbuster into bankruptcy in 2010, and is now valued at $50 billion.
  • Google News. After 9/11, Google engineer Krishna Bharat and his teammates repeatedly visited ten to 15 news sites looking for a wide range of news reports. Using Google’s legendary “20% Time” policy that allows employees to spend one day a week on side projects and collaborate beyond their immediate teams, Bharat wrote an artificial intelligence software to crawl thousands of news websites, cluster news articles based on topics and keywords, and aggregate a summary. Other engineers at Google loved Bharat’s prototype software and joined the effort to build Google News.
  • Corning’s Gorilla Glass for Smartphones. By 2007, cell phone makers and consumers were frustrated with the screens on their cell phones. The plastic screens broke too easily when the handsets were dropped, and keys and other objects left deep scratches. Sensing a business opportunity, some engineers at Corning dug into their corporate archives. They dredged up the formulation of a super-strong, flexible glass, Chemcor, which was unsuccessfully prototyped for automobile windshields during the 1960s. The engineers spent $300,000 to produce a trial run of Chemcor and discussed the results with cell phone manufacturers. The resulting cell phone glass was called Gorilla Glass and was widely adopted by Samsung, LG, Motorola, and other cell phone manufacturers. Gorilla’s thinness, strength, and resistance to scratches became the defining feature of touch-screen operation. Later Gorilla Glass became a core component on the iPhone, smartphones, tablets, and other portable devices. For Corning, Gorilla Glass has become a significant revenue stream.
  • Uber. In 2008, during a snowy night on a trip to attend a tech conference in Paris, American entrepreneurs Garrett Camp and Travis Kalanick had trouble getting a cab. Garrett purportedly said in frustration, “Why can’t we just tap a button and get a ride?” Before long, during a brainstorming session on ideas for new startups, Camp and Kalanick thought of starting a taxi company with a smartphone app to summon taxis. Instead, they built an app to hail taxi-rides on-demand and opened their app for use by established taxi companies as well as by casual autonomous drivers. In 2010, they launched UberCab in San Francisco. Uber is now worth $50 billion and operates in over 300 cities around the world.

Idea for Impact: Transform Customer Pain Points into Customer Delight

Customer pain points are a consistent pointer to potential opportunities not least because customers are usually willing to pay a premium to have their frustrations with a product or a service resolved.

Discover what opportunities may exist in your customers’ pain points. Examine product- and service-features that your customers find inadequate, more urgent, unpleasant, frustrating, or otherwise troubling. Consider how you could transform those product- and service-deficiencies into innovative features.

Don’t just satisfy customers; delight them by becoming more sensitive to their problems and reducing or eliminating their pain points.

Wondering what to read next?

  1. Make ‘Em Thirsty
  2. Restless Dissatisfaction = Purposeful Innovation
  3. What Taco Bell Can Teach You About Staying Relevant
  4. Constraints Inspire Creativity: How IKEA Started the “Flatpack Revolution”
  5. Four Ideas for Business Improvement Ideas

Filed Under: Mental Models, Sharpening Your Skills Tagged With: Creativity, Customer Service, Innovation, Parables, Persuasion, Problem Solving, Skills for Success, Thinking Tools, Winning on the Job

Fear of Failure is an Obstacle to Growth

September 11, 2015 By Nagesh Belludi Leave a Comment

The fear of failure—atychiphobia—is such a significant psychological threat to motivation that it can instinctively cause you to sabotage your likelihood of success. If you fear failure and limit your activities, you are acutely impeding the knowledge and wisdom that comes from opening yourselves up to the new and the unfamiliar.

In “Self-Renewal: The Individual and the Innovative Society”, John Gardner (1912–2002,) an activist and a member of Lyndon Johnson’s cabinet, reminds us that openness to new experience is vital to learning and self-renewal:

'Self-Renewal: The Individual and the Innovative Society' by John W. Gardner (ISBN 039331295X) One of the reasons why mature people are apt to learn less than young people is that they are willing to risk less. Learning is a risky business, and they do not like failure. … By middle age, most of us carry in our heads a tremendous catalogue of things we have no intention of trying again because we tried them once and failed. … We pay a heavy price for our fear of failure. It is a powerful obstacle to growth. It assures the progressive narrowing of the personality and prevents exploration and experimentation. There is no learning without some difficulty and fumbling. If you want to keep on learning, you must keep on risking failure—all your life.

Wondering what to read next?

  1. What Are You So Afraid Of? // Summary of Susan Jeffers’s ‘Feel the Fear and Do It Anyway’
  2. How to Face Your Fear and Move Forward
  3. Resilience Through Rejection
  4. Lessons from Sam Walton: Learning from Failure
  5. 10 Things That Are Holding You Back

Filed Under: Sharpening Your Skills Tagged With: Discipline, Fear, Learning, Motivation, Personal Growth, Success

Don’t Aim at Success

September 4, 2015 By Nagesh Belludi 1 Comment

To complement my recent articles on the futility of attachment to results and the need to focus on effort not on outcomes, here’s practical instruction from the highly-recommended “Man’s Search for Meaning”, the memoir of Austrian psychiatrist and Holocaust survivor Viktor Frankl:

'Man's Search For Meaning' by Viktor Frankl (ISBN 0671023373) Again and again I therefore admonish my students in Europe and America: Don’t aim at success—the more you aim at it and make it a target, the more you are going to miss it. For success, like happiness, cannot be pursued; it must ensue, and it only does so as the unintended side effect of one’s personal dedication to a cause greater than oneself or as the by-product of one’s surrender to a person other than oneself. Happiness must happen, and the same holds for success: you have to let it happen by not caring about it. I want you to listen to what your conscience commands you to do and go on to carry it out to the best of your knowledge. Then you will live to see that in the long-run—in the long-run, I say!—success will follow you precisely because you had forgotten to think about it.

Wondering what to read next?

  1. How to … Change Your Life When Nothing Seems to be Going Your Way
  2. Choose Pronoia, Not Paranoia
  3. Play the Part of an Optimist
  4. Lessons from Sam Walton: Learning from Failure
  5. Power Corrupts, and Power Attracts the Corruptible

Filed Under: Living the Good Life, Sharpening Your Skills Tagged With: Attitudes, Success

The Futility of Attachment to Expected Results

August 4, 2015 By Nagesh Belludi 1 Comment

The Futility of Attachment to Expected Results

Attachments Can Cause Suffering

Hindu and Buddhist philosophies posit that focusing on the rewards or outcomes of one’s actions is a prominent cause of emotional bondage in our material existence.

Buddhism holds that, above all, desire (selfish craving or tanha) and ignorance (unawareness or avidya) lie at the root of suffering (unsatisfactoriness or dukkha.) Desire is the yearning for hedonistic pleasure, affection, possessions, relationships, power, and even immortality.

The Bhagavad Gita on Detachment from Fruits of Labor

कर्मण्ये वाधिकारस्ते म फलेषु कदाचना।
कर्मफलेह्तुर भुरमा ते संगोस्त्वकर्मानी॥
—श्रीमद्भगवद्गीता 2:47

karmaṇy evādhikāras te mā phaleṣu kadācana
mā karma-phala-hetur bhūr mā te sańgo ‘stv akarmaṇi
—Bhagavad Gita 2:47

Translation: “To action alone hast thou a right and never at all to its fruits; let not the fruits of action be thy motive; neither let there be in thee any attachment to inaction.” [Source: “Bhagavadgita” by Sarvepalli Radhakrishnan]

“The wise are not bound by desire for rewards”

This verse suggests that the anticipated results of actions should not be the motivation for the performance of those actions.

Expounding this verse, the Hindu philosopher Madhvacharya (1238–1317) advocated godliness through right actions:

All rewards are factually independently ordained by the Supreme Lord … therefore, it is not correct to imagine that any reward which one receives is due only to one’s own efforts. … So one who is spiritually situated performs actions unattached to reward. Verily such is the way of action. … Actions performed without desire as a matter of duty are full of wisdom. … One should understand that it is fallacious to believe that one is the ultimate controller of their own destiny because the Supreme Lord ultimately ordains all results.

Hinduism (and Buddhism) actively advocates right conduct to attain definitive rewards: liberation (moksha, mukti, or nirvana) and salvation. Another Hindu philosopher Adi Shankaracharya explained that hankering for the fruits of labor results in entrapment in the cycle of birth and death, thus inhibiting liberation from the cycle of rebirth.

Buddhism encourages virtuous actions (in addition to the eschewal of bad actions) to beget positive karma for favorable rebirth and perhaps nirvana. While the abovementioned verse discourages attachment to outcomes, it does not imply that a person who performs actions without attachment to the rewards will not receive its rewards.

The Bhagavad Gita on Letting Go: The Power of Detachment

श्रेयो हि ज्ञानमभ्यासाज्ज्ञानाद्ध्यानं विशिष्यते।
ध्यानात्कर्मफलत्यागस्त्यागाच्छान्तिरनन्तरम्॥
—श्रीमद्भगवद्गीता 12:12

śreyo hi jñānam abhyāsāj jñānād dhyānaḿ viśiṣyate
dhyānāt karma-phala-tyāgas tyāgāc chāntir anantaram
—Bhagavad Gita 12:12

Translation: “Better indeed is knowledge than the practice of concentration; better than knowledge is meditation; better than meditation is the renunciation of the fruit of action; on renunciation follows immediately peace.” [Source: “Bhagavadgita” (1948) by Sarvepalli Radhakrishnan]

Describing the psychological and spiritual benefits of renunciation of the rewards of actions (“karma-phala-tyagas,”) the Hindu Philosopher Madhvacharya explains this verse:

Superior to meditation with knowledge is non-attachment to performing actions for rewards and the renunciation of the rewards of actions coupled with bhakti or exclusive devotion to the Supreme Lord. … All one’s activities should be intended as an offering to the Supreme Lord because from such activities realization dawns and renunciation of the rewards of action arises and liberation from material existence manifests and the Supreme peace is attained.

Let Go of Attachments to Results

Idea for Impact: Let Go of Attachments to Results

Having no expectations of actions and lowering your expectations of people is liberating and can lead you to a happier life, not to mention of better relationships.

In terms of pursuing goals, freeing yourself from attachments to a particular outcome has to do with comprehending that there are certain things you cannot control. The attachment to a result takes hold when you believe that in order to be happy, you “must have it,” or you “should reach a goal.” Equally this attachment also arises from the anxious anticipation of a strong negative feeling if you do not reach your goal.

Alas, this attitude of letting go of attachment to results is not easy to implement. Psychologically, human beings are habitually driven by our hopes for the future, by desires from our relationships, and by a variety of other optimistic constructs like knowledge, power, status, and glory.

You can start by letting go of your attachments by redefining the form you think the results should come in. That way, should you not achieve the goal as you wish, you will remain content. Though it is an intimidating thought, remembering that many things are outside your span of control can help you let go of steep expectations.

Rather than limit the focus of your goal, a healthy approach is to consider instead your anticipated results as preferred results. By deliberating, “I prefer to have this outcome,” you can be open to anything that happens—good or bad. When good stuff happens, you can count your blessings. When bad stuff happens, you can just change direction without whining and self-pitying about how bad stuff was not supposed to happen you. Lowering expectations and detaching yourself from specific outcomes can reduce disappointment when things don’t go just as you desired.

Complement this philosophy of actions (karma or work) and results from the Bhagavad Gita with,

  1. Artist Vincent van Gogh’s Calvinistic belief that work, like religion, was a way to communion with God.
  2. General Dwight Eisenhower’s awareness that, after ordering his troops across the English Channel during World War II, the success of the invasion of Normandy was no longer in his own hands—that one could control efforts but not outcomes.

Acknowledgements: Thanks to my friend Venkatasubramanian, founder of the Bangalore-based Vyoma Linguistic Labs for help with this article. Vyoma is a non-profit organization devoted to the translation, preservation, and dissemination of rare classic Indian texts. It also produces Sanskrit learning products.

Wondering what to read next?

  1. The More You Can Manage Your Emotions, the More Effective You’ll Be
  2. The Secret to Happiness in Relationships is Lowering Your Expectations
  3. Control Your Efforts, Not the Outcomes
  4. The Surprising Power of Low Expectations: The Secret Weapon to Happiness?
  5. Avoid the Trap of Desperate Talk

Filed Under: Living the Good Life, Sharpening Your Skills Tagged With: Attitudes, Mindfulness, Philosophy, Relationships, Suffering

These Celebrities and Hollywood Actors Didn’t Just Wait Around for Dream Jobs to Turn up

July 21, 2015 By Nagesh Belludi 1 Comment

“He who lives uprightly and experiences true difficulty and disappointment and is nonetheless undefeated by it is worth more than someone who prospers and knows nothing but relative good fortune.”
—Vincent van Gogh

Stories of superstars who struggled in their early careers are very inspiring

Some superstars had it made. They came from privileged backgrounds and had spectacular starts to their careers. They were lucky enough to attend the best schools, get the right pedigree, make the right connections, get an early break, or join the fast track to the top.

Other superstars were not so lucky in their early careers. Most of these men and women—particularly the archetypical self-made person—came from humble backgrounds and struggled to establish themselves. They found productive jobs to eke out a living, all the while never losing sight of their ambitions. They took every opportunity to learn and prove themselves. They worked hard to get a foot in the door, toiled in the trenches, learned everything about their trades, and painstakingly built their spectacular careers from the ground up. In sum, they didn’t just while their time away waiting for their desired jobs and dream gigs to show up.

Jack Nicholson, Robin Williams, Brad Pitt

Consider three Hollywood superstars who struggled during their early careers and worked modest jobs to earn their living but never abandoned their ambitions.

  • Hollywood legend Jack Nicholson (b. 1937) ran errands and worked as a messenger at Hollywood’s MGM animation studios before being “discovered.” He had moved from New Jersey to pursue his dream of becoming an actor and lived with his wannabe-actress mother (whom he thought was his sister until he was 36, a full ten years after her death.)
  • Comedian and Hollywood actor Robin Williams (1951–2014) gained precious experience in his twenties working as a mime artist in front of New York’s Museum of Modern Art while trying to find acting gigs. As a child, Williams hardly fit the stereotype of someone who would later pursue comedy. Born to a successful Ford executive, Williams grew up a shy, lonely child playing by himself in an empty room of his family’s mansion. He overcame his shyness only after taking drama classes in high school.
  • Celebrated actor and producer Brad Pitt (b. 1963) worked a variety of odd jobs while struggling to establish himself in Hollywood. To pursue his passion for the big screen, he moved to Los Angeles from Missouri two weeks before he was about to earn his degree in Journalism. He took acting lessons and made contacts. Within months, Pitt got uncredited roles in three films. For the next seven years, he gained increasing recognition in supporting roles on television and in films before securing leading roles that catapulted him to worldwide fame.

Examine the purpose of these examples viz. to emphasize that successful people find something productive to do while improving themselves and waiting for their big break. Take note of a crucial nuance: we are not discussing humble part-time or casual summer jobs that later-superstars held in their youth—e.g., Pope Francis worked as a bouncer in Buenos Aires, German Chancellor Angela Merkel as a barmaid in Leipzig, Bill Gates as a page in the United States Congress, Warren Buffett as a newspaper delivery boy in Washington, D.C.

Albert Einstein, Soichiro Honda, Stephen King

Other disciplines also present plenty of superstars who pursued their ambitions while holding humble first-jobs.

  • Physicist and philosopher Albert Einstein (1879–1955) spent two frustrating post-college years searching for a teaching job before becoming a clerk at the Swiss Patent Office in Bern. In between examining patent applications and during his spare time, he worked on physics problems. In his third year at the job, he wrote four groundbreaking papers that transformed physics.
  • When Japanese engineer and industrialist Soichiro Honda (1906–1991) moved to Tokyo at age 15 to find work as an auto mechanic, a repair shop owner hired him as a nanny to his infant. With a child in tow, Honda often meandered about the garage, observing and learning from the mechanics. When the child was asleep, Honda tinkered with engines and started giving suggestions to the mechanics. He strengthened his passion for automotive engines just as the nascent industrial base of Japan was finding a new enthusiasm for machines.
  • 'Carrie' by Stephen King (ISBN 0307743667) Best-selling author Stephen King (b. 1947) struggled for years after graduating from college. He and his writer-wife grappled financially and lived in a trailer home. He worked hard at building a career as a writer and developed ideas for many novels. King sold short stories to men’s magazines and worked small jobs to make a living. When working as a janitor in a school locker room, he was inspired to write a novel titled “Carrie”. Set in a girls’ locker room, Carrie features a schoolgirl who exercises her newly-discovered telekinetic powers to exact revenge on her bullies. Carrie turned into King’s first published novel and lent him his big break.

Idea for Impact: Self-disciplined people don’t wait for the right answer or the golden path to present themselves. They understand that the best way to get unstuck is to start somewhere, focus on action, keep themselves productive, amend their course if necessary, and do all this without losing sight of their goals and ambitions.

A note of caution: Stories of superstars’ successes are but cherry-picked examples

“Welcome to Hollywood. What’s your dream?
Everybody comes here. This is Hollywood, the land of dreams.
Some dreams come true, some don’t. But keep on dreamin’.
This is Hollywood. Always time to dream, so keep on dreamin’.”
—From “Pretty Woman” (1990)

More than we possibly realize, so much of life’s success in life has to do with luck (or fate or destiny.) As I’ve written previously, success is often more about being at the right place, at the right time, and with the right person than about possessing the right skills and working hard.

The above are merely examples of a few lucky superstars who made it big in Hollywood or in their chosen disciplines and followed their passions as careers.

For every Stephen Hawking or J. K. Rowling, there are thousands of wannabe writers whose creative writing doesn’t even pay enough to buy the notebooks they use.

For every Jack Nicholson, Robin Williams, or Brad Pitt, there are countless Hollywood wannabes struggling in the “Land of a Million Dreams.” What’s more, among actors who manage to find work, an even smaller fraction of them actually make a living doing it. Part-timers are paid so little that they must work at stores, restaurants, or bars at night and on weekends. The cost of living in Southern California has hit the roof; even professionally-done headshots cost hundreds of dollars. The celebrity impersonators and street performers on Hollywood’s Walk of Fame have even started aggressively pestering tourists and photographers for bigger tips.

Celebrity impersonators and street artists on Hollywood's Walk of Fame pestering tourists for bigger tips

In the la-la land of Los Angeles, chances are that any random person you meet is an aspiring actor, model, designer, musician, songwriter, screenplay writer, director, stunt-double, makeup artist, or is trying to get some gig in the entertainment industry. Each aspirant is taking classes, trying to make contacts, looking for auditions, hoping to land jobs, wishing to be “discovered” by an actor or noticed by a talent agent at a restaurant, club, or elsewhere.

Competition is brutal and the market for fame is saturated

In Hollywood, anything is possible and yes, “some dreams come true.” However, in reality, there’s an infinitesimal chance that any aspirant will ever get a break. Even still, thousands of hopefuls flock to Hollywood every year (and thousands of rejects move out.) After endless auditions, rejections, or false starts, they wake up to the harsh realities of competition and get jobs that are more gratifying than chasing a near-impossible dream.

“He that lives upon hope will die fasting.”
—Benjamin Franklin

If you have a passion for something that will not pay adequately, pursue it on the side. Here’s some sage advice from my mentor Marty Nemko:

Do what you love, but don’t expect to get paid for it. Want to be on stage? Act in community theater. Want to be an artist? Convince a restaurant to let you decorate its walls with your creations. To make money, pick a field that pays decently and has few liabilities. Chances are, that will lead to more career contentment than pursuing a long-shot dream as your career. Treating a long-shot dream as an avocation gives you most of its pleasure without forcing you to endure a life of poverty.

Wondering what to read next?

  1. Leo Burnett on Meaning and Purpose
  2. Success Conceals Wickedness
  3. Lessons on Adversity from Charlie Munger: Be a Survivor, Not a Victim
  4. Lessons from Sam Walton: Learning from Failure
  5. Silicon Valley’s Founding Fathers // Book Summary of David Packard’s “HP Way”

Filed Under: Career Development, Great Personalities, Sharpening Your Skills Tagged With: Attitudes, Celebrities, Entrepreneurs, Scientists, Writers

Goals Gone Wild: The Use and Abuse of Goals

July 7, 2015 By Nagesh Belludi 2 Comments

An article in The Economist (7-March-2015 Issue) discussed the side effects of goal setting, more specifically the perils of overprescribing goals. This article echoes my earlier commentary on “The Trouble with Targets and Goals.”

The Economist article mentioned a Harvard Business School paper titled “Goals Gone Wild” by Lisa D. Ordonez, et al. This engaging literature review discusses many of the predictable side effects of goal setting on individual and organizational performance:

  • When goals are too specific, they can narrow people’s focus. People tend to fixate on a goal so intensely that they overlook aspects of a task that are unrelated to the goal. Even if unrelated, these overlooked details may be significant enough to warrant attention.
  • When people are assigned too many goals, this can encourage them to concentrate on tasks that are comparatively easier to achieve.
  • When goals aren’t afforded an appropriate time-horizon, they can distort long-and short-term priorities. Short-term goals can steer people toward myopic behavior that harms their organization in the long term. Conversely, long-term goals can be vague about the immediate course of action and obscure what’s required in the short term.
  • When goals are too challenging, they can discourage risk-taking. As a result, people may use deceitful methods to reach their goals or even misrepresent their performance levels—they may exaggerate their feats, conceal underperformance, or claim unmerited credit. The authors acknowledge the complexity of setting goals “at the most challenging level possible to inspire effort, commitment, and performance—but not so challenging that employees see no point in trying.”
  • When goals are complex, specific, and challenging, they can push people to focus narrowly on performance and neglect opportunities for experiential learning.
  • When goals are comparative, i.e., when goals pit employees against their peers, goals can hinder cooperation between people and even create a culture of unhealthy competition within a team.
  • When goals, by definition, try to increase extrinsic motivation, they can subdue people’s intrinsic motivation. Goals can challenge some people far more or far less than necessary if the intrinsic value of the job itself is already deeply motivating.
  • When goals fail to consider individuals’ skills or prior achievements or when they are not tailored enough, they can be too easy for some and too difficult for others. On the other hand, customizing goals can lead to feeling of discrimination or favoritism.

A Warning Label for Setting Goals

The authors propose a clever cautionary graphic sign and conclude,

For decades, scholars have prescribed goal setting as an all-purpose remedy for employee motivation. Rather than dispensing goal setting as a benign, over-the-counter treatment motivation, managers and scholars need to conceptualize goal setting as a prescription-strength medication that requires careful dosing, consideration of harmful side effects, and close supervision.

Idea for Impact: Set objectives that are not only well designed, but also challenging and attainable.

Wondering what to read next?

  1. Numbers Games: Summary of The Tyranny of Metrics by Jerry Muller
  2. The Trouble with Targets and Goals
  3. Eight Ways to Keep Your Star Employees Around
  4. The Power of Sharing Your Goals
  5. Incentives Matter

Filed Under: Managing People, Sharpening Your Skills Tagged With: Goals, Motivation, Performance Management

Control Your Efforts, Not the Outcomes

June 30, 2015 By Nagesh Belludi Leave a Comment

During World War II, President Dwight Eisenhower (1890–1969) was the Supreme Commander of the Allied Forces. On 2-June-1944, he issued a memo to his troops just before the Allied invasion of Normandy:

You are about to embark upon the Great Crusade, toward which we have striven these many months. The eyes of the world are upon you. The hopes and prayers of liberty-loving people everywhere march with you. In company with our brave Allies and brothers-in-arms on other Fronts, you will bring about the destruction of the German war machine, the elimination of Nazi tyranny over the oppressed peoples of Europe, and security for ourselves in a free world.

Your task will not be an easy one. Your enemy is well trained, well equipped and battle hardened. He will fight savagely. … The free men of the world are marching together to Victory!

I have full confidence in your courage and devotion to duty and skill in battle.

We will accept nothing less than full Victory! Good luck! And let us beseech the blessing of Almighty God upon this great and noble undertaking.

Under Eisenhower’s leadership, the Allied forces had meticulously planned Operation Overlord for over a year. For months, Eisenhower’s troops not only rehearsed their D-Day roles and routines, but also went to exceptional lengths to uphold the secrecy of their plans and deceive the German forces about troop movement. The Allied forces even plotted to cut off all roads and rail lines leading to the coast of Normandy and thus block reinforcements for the German troops.

Some things are simply beyond your control—you can only do your best

Despite all the strategizing and training, the success of the Allied invasion depended on the weather across the English Channel—their success essentially rested on something beyond their control.

The Allied aircrafts sought air superiority and would be unable to locate targets if low clouds covered Normandy. In addition, if the tides were high or the seas heavy, the troops would be unable to launch their landing crafts. The success or failure of their landings hinged entirely on suitable weather.

Eisenhower tentatively planned to send his troops across the English Channel on 5-June. The day before, however, the troops predicted cloudy skies, rain, and heavy seas that were inappropriate for the invasion. Eisenhower decided to postpone the invasion by a day, when the forecasted weather was to be more suitable than on 5-June, but not necessarily perfect for his plans. If he did not invade on 6-June, the tides would not favor an invasion for another two weeks, which would possibly give the Germans enough time to get wind of the Allies’ plan.

Eisenhower gave the marching orders for 6-June. It was then that he realized that the success of the invasion was no longer in his hands. Its outcome depended on 160,000 allied troops, thousands of commanders, and hundreds of lieutenants. Eisenhower had done everything in his power to coordinate their efforts and create conditions conducive to the mission’s success. After issuing his orders, all he could do was let those conditions come to fruition on their own terms. After all his efforts, he could not control the outcomes—he let go of the outcomes.

In time, the hard-fought cross-channel invasion was successful—Eisenhower won his wager with the weather. The invasion of Normandy proved to be a turning point in World War II. Despite formidable obstacles and thousands of casualties, the Allied troops prevailed over the German forces in landing at the coast of Normandy. Within days, Allied forces quickly consolidated at the beachheads and built up troops. Within two months, they broke out from their beachheads in Normandy and advanced on the Axis powers. The Allies liberated Europe when German troops surrendered unconditionally on 8-May-1945.

Control Your Efforts---Not the Outcomes

Idea for Impact: Focus on effort and lower your expectations of the outcomes

The wise among us understand what’s within their control and what’s not. They recognize that “you win some, you lose some.”

Success and results are not often within your span of control. However, you can control your effort and ability to create the conditions for success. Focus on your efforts, then let those conditions unfold.

In the Bhagavad Gita, Lord Krishna instructed Arjuna, “set thy heart upon thy work but never its reward” (verse 2:47.) And the Buddha counseled his followers to lower their expectations in order to achieve happiness, a belief that is not without proof in the hurly-burly world we live in.

Moreover, even if you can, don’t go overboard with your efforts. Push yourself to the max only when the stakes are big enough. As I mentioned in a previous article, a 110% effort may not fetch more rewards than an 80% or a 90% effort.

Be committed to your job, but don’t overly invest in it.

Wondering what to read next?

  1. The Futility of Attachment to Expected Results
  2. The More You Can Manage Your Emotions, the More Effective You’ll Be
  3. The Surprising Power of Low Expectations: The Secret Weapon to Happiness?
  4. The Secret to Happiness in Relationships is Lowering Your Expectations
  5. Avoid the Trap of Desperate Talk

Filed Under: Great Personalities, Ideas and Insights, Sharpening Your Skills Tagged With: Attitudes, Mindfulness, Philosophy, Relationships, Suffering

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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