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Nagesh Belludi

Situational Blindness, Fatal Consequences: Lessons from American Airlines 5342

February 1, 2025 By Nagesh Belludi Leave a Comment

How Situational Blindness Caused the American Airlines-Black Hawk Fatal Collision Near Reagan National Airport Earlier this week, I mentioned how accidents rarely result from a single cause, but rather from a series of factors that align to trigger disaster. On their own, these ‘contributing factors’ may seem minor, but together, they can lead to significant incidents, as was the case on Wednesday night.

An American Airlines flight (5342,) operated by American Eagle/PSA, collided with an Army Black Hawk helicopter near Reagan National Airport (DCA) in Washington D.C., sending both aircraft into the Potomac River. Tragically, all 60 passengers and 4 crew members aboard the flight, along with the 3 soldiers in the helicopter, lost their lives. Investigations are underway, but while it’s too early for deductions, it appears that a combination of factors contributed to this devastating event.

The Black Hawk was flying under Visual Flight Rules (VFR,) relying heavily on visual references to navigate. This required the pilots to maintain visual separation from other aircraft and use landmarks for guidance. Although typically crewed by four, this Black Hawk had only three personnel aboard. It is unclear whether a single pilot was at the controls, but the absence of a second pilot may have removed a crucial safety layer. In a high-traffic airspace like this, having two pilots flying allows for cross-checking decisions, reducing the risk of errors. Disorientation is a real danger, especially at night with lights reflecting off the river. A second pilot would have provided an additional perspective for decision-making, an extra set of eyes for maintaining visual separation, and crucial support for monitoring instruments and communicating with air traffic control, all of which enhance situational awareness.

The Black Hawk pilot can be heard on the radio confirming visual contact with the incoming aircraft, stating, “PAT 25 [call sign of the Black Hawk] has the traffic in sight, request visual separation.” This indicated that the pilot had assumed responsibility for maintaining a safe distance. The air traffic controller approved the request, effectively transferring collision avoidance duties to the helicopter crew. However, the Black Hawk was supposed to be flying at 200 feet but was instead at an altitude of 350 to 400 feet when the collision occurred—just as Flight 5342 was descending. This altitude discrepancy was a critical error and a key factor in the crash. Notably, just over 24 hours before this fatal incident, another American Eagle jet had to abort its landing after coming dangerously close to a helicopter in the same congested airspace.

There may also have been confusion about which aircraft the Black Hawk needed to avoid. The pilot may have mistakenly identified a different aircraft—either one following Flight 5342 in the landing sequence or another departing from the airport. Although air traffic control communications followed standard procedures, clearer identification of aircraft could have helped prevent the tragedy.

Ultimately, the crash suggests that a series of mistakes—misidentification, altitude discrepancies, and the challenges of navigating busy airspace—may have contributed to the collision. While the Black Hawk was highly maneuverable and could have potentially adjusted its course, these errors seem to have compounded, making avoidance increasingly difficult.

Wondering what to read next?

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  3. How Contributing Factors Stack Up and Accidents Unfold: A Case Study of the 2024 Delta A350 & CRJ-900 Collision
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Filed Under: Effective Communication, Mental Models, Sharpening Your Skills Tagged With: Aviation, Biases, Confidence, Critical Thinking, Decision-Making, Mindfulness, Problem Solving, Thinking Tools, Thought Process

The Career-Altering Question: Generalist or Specialist?

January 30, 2025 By Nagesh Belludi Leave a Comment

The Crucial Career Decision: Should You Become a Specialist or a Generalist? Is it better to be a generalist or a specialist at work? You’ll face this choice about six to ten years into your career. Should you broaden your skills or narrow your focus?

Generalists are versatile professionals with moderate experience across various fields. They excel in roles like management and project coordination, allowing them to see the big picture. Their adaptability opens diverse job opportunities and helps build a vast network. In fast-paced environments, generalists are invaluable.

On the other hand, specialists dive deep into a particular area. They acquire expertise that surpasses most others, focusing intensely on their topics. This depth of knowledge earns them recognition and demand. Specialists often enjoy higher salaries and are crucial for organizations requiring specific skills.

'Range Why Generalists Triumph' by David Epstein (ISBN 0735214484) David Epstein’s Range: Why Generalists Triumph in a Specialized World (2019,) argues that generalists thrive long-term due to their broad skill set, which enhances adaptability. Specialists, however, contend that deep knowledge is necessary for driving progress. In a strong workplace, both roles are essential. Generalists rely on specialists, and specialists benefit from generalists. Together, they effectively solve problems.

Ultimately, your choice depends on your career goals. Decide what aligns with your strengths and aspirations. A balanced approach can be effective: start as a generalist, as most do at the beginning, exploring your industry without knowing what you don’t know. This exploration helps identify your interests and strengths. By six to ten years in, refine your focus and zero in on a path that resonates with your passions. After that, specialize in what truly inspires you. However, as you advance in a company, you may need to shift back to generalism, as managing multiple domains often requires this flexibility.

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Filed Under: Career Development, MBA in a Nutshell, Mental Models Tagged With: Career Planning, Job Transitions, Personal Growth, Skills for Success, Winning on the Job, Work-Life

How Contributing Factors Stack Up and Accidents Unfold: A Case Study of the 2024 Delta A350 & CRJ-900 Collision

January 27, 2025 By Nagesh Belludi Leave a Comment

Delta Air Lines A350-900 Strikes CRJ-900 in Atlanta 2024: A Case Study of Contributing Factors and Accident Progression

Accidents rarely result from a single cause but rather from a sequence of situations where various contributing factors align to set disaster in motion. Individually, these factors may seem inconsequential, but when combined, they can escalate into major incidents. Understanding these interconnected aspects can help you transition from reactive responses to proactive accident prevention.

A recent case study involves a ground collision (see visual reconstruction) at Atlanta airport on 10-Sep-2024 between a Delta Air Lines Airbus A350 and a Bombardier CRJ-900 regional jet. While taxiing, the A350’s right wingtip struck the CRJ-900’s vertical stabilizer, resulting in significant damage to the smaller aircraft and minor damage to the A350. The incident remains under investigation, with preliminary findings suggesting that communication gaps, ground movement protocols, and situational awareness issues contributed to the collision.

  • CRJ-900 Positioning. While taxiing for departure, the Endeavor Air/Delta Connection CRJ-900 stopped 56 feet short of the designated hold short line on the taxiway. Although it could have positioned closer in preparation for entering the runway, its position did not violate procedural regulations, which only require that no part of the aircraft extend beyond the hold short line, without specifying a minimum stopping distance. However, had the CRJ-900 taxied closer, the collision with the passing A350 could have been avoided.
  • Delta Air Lines A350-900 Collides with Endeavor Air/Delta Connection CRJ-900 in Atlanta A350 Crew Distraction. While taxiing on an intersecting taxiway, the A350 flight crew detected a maintenance alert on the dashboard. They requested permission to stop on the taxiway to promptly investigate the issue and consult with company maintenance. However, ATC, likely prioritizing traffic flow, denied the request and instructed them to continue past the CRJ-900 before stopping again. Despite this, the crew chose to address the alert while taxiing, leading to a distraction at a critical moment as they passed the other aircraft.
  • Situational Awareness Challenges. Preoccupied with the maintenance alert, the A350 pilots failed to notice the close proximity of the CRJ-900. The cockpit also included two relief crew members—the relief captain and relief first officer—who, like the primary crew, failed to recognize the risk. Positioned on the starboard side, it was the first officer’s responsibility to ensure sufficient clearance. However, distractions impaired their situational awareness and decision-making. Standard protocol dictates that, when in doubt about clearances, pilots should stop, set the brakes, and address issues without multitasking.

As mentioned earlier, the incident is still under investigation, but I believe the ultimate responsibility for avoiding obstacles lies with the distracted A350 crew. Although they followed ATC instructions and stayed on the taxiway’s centerline, the crew should have remained more vigilant. Neither ATC nor the A350 crew noticed that the CRJ-900 was positioned in a way that prevented the A350’s wingtip from clearing it.

Given the limited visibility of the wingtip from the A350 flight deck, it’s pilots should have stopped if they were unsure about clearance. This event highlights the need for improved Crew Resource Management (CRM) training to enhance teamwork, decision-making, and vigilance. Standard procedures emphasize stopping, setting the parking brake, and seeking assistance when obstacles are suspected. Flight crews must maintain spatial awareness and heightened perception of surrounding aircraft, even while managing other operational tasks.

Idea for Impact: Recognizing accidents as the result of interconnected contributing factors emphasizes the importance of addressing not only individual issues but also how they interact within the system.

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  5. Situational Blindness, Fatal Consequences: Lessons from American Airlines 5342

Filed Under: Effective Communication, Mental Models, Sharpening Your Skills Tagged With: Aviation, Biases, Conflict, Decision-Making, Mindfulness, Problem Solving, Stress, Thinking Tools

Inspirational Quotations #1086

January 26, 2025 By Nagesh Belludi Leave a Comment

There’s as much risk in doing nothing as in doing something.
—F. Trammell Crow (American Businessman)

In the racial picture things will never be as they once were. History has reached a turning point, here and over the world.
—Medgar Evers (American Activist)

We have no right to say that the universe is governed by natural laws, but only that it is governed according to natural laws.
—William Benjamin Carpenter (English Biologist)

An actor is at most a poet and at least an entertainer.
—Marlon Brando (American Actor)

The perfect way is without difficulty, for it avoids picking and choosing. Only when you stop liking and disliking will all be clearly understood. Be not concerned with right or wrong, for the conflict between right and wrong is the sickness of the mind.
—Jianzhi Sengcan (Chinese-Buddhist Monk)

The only menace is inertia.
—Saint-John Perse (French Poet)

The course of human history is determined, not by what happens in the skies, but by what takes place in our hearts.
—Arthur A. Kent (American Inventor)

Reality is, after all, too big for our frail understanding to fully comprehend. Nevertheless, we have to build our life on the theory which contains the maximum truth. We cannot sit still because we cannot, or do not, know the Absolute Truth.
—Subhas Chandra Bose (Indian Nationalist Leader)

Remember this: your body is your slave; it works for you.
—Jack LaLanne (American Fitness Guru)

The temple bell stops but I still hear the sound coming out of the flowers.
—Matsuo Basho (Japanese Poet)

There is more similarity in the marketing challenge of selling a precious painting by Degas and a frosted mug of root beer than you ever thought possible.
—A. Alfred Taubman (American Businessman)

For national leaders it is sometimes easier to fight than to talk. Impatient cries for total victory are usually more popular than the patient tolerance required of a people whose leaders are seeking peaceful change down the intricate paths of diplomacy.
—Harlan Cleveland (American Diplomat)

Opportunities are seldom labeled.
—John Augustus Shedd (American Author)

Dream big and dare to fail.
—Norman D. Vaughan (American Sportsman, Explorer)

Filed Under: Inspirational Quotations

The One Person You Deserve to Cherish

January 25, 2025 By Nagesh Belludi Leave a Comment

The One Person You Deserve to Cherish You’d never dream of hurting the ones you love, so why treat yourself like an exception? You’re someone’s loved one, too. You deserve the same kindness you so freely give others.

  • Treat yourself with care. If you wouldn’t hurt someone you love, don’t do it to yourself.
  • Stop the self-criticism. When you’re harsh on yourself, remember you’d never say those things to a loved one.
  • Own your whole self. Embrace your flaws, your complexity, your mess. Live boldly, unapologetically.

Let go of the negativity. Build your confidence. Live freely, as your true self.

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Filed Under: Health and Well-being, Living the Good Life, Managing People Tagged With: Assertiveness, Attitudes, Balance, Conflict, Discipline, Mindfulness, Motivation

People Do What You Inspect, Not What You Expect

January 24, 2025 By Nagesh Belludi Leave a Comment

People Do What You Inspect, Not What You Expect Expectations alone won’t cut it. Without active monitoring, goals quickly go off the rails. In the restaurant business, setting food quality standards without inspection is like leaving the door wide open for trouble. Left to their own devices, staff will cut corners, skip steps, and serve subpar meals, leading to under-cooked food and neglected health standards.

Without oversight, people do just enough to stay out of hot water. Worse, if they think no one’s watching, unethical shortcuts slip through the cracks.

Inspection shows you’re serious, holding people accountable and keeping them on track. It drives performance, prevents complacency, and shuts down any funny business.

Idea for Impact: What gets inspected, gets done.

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What the Stoics Taught: Shunning the Materialistic Frenzy of Greed

January 23, 2025 By Nagesh Belludi Leave a Comment

What the Stoics Taught: Shunning the Materialistic Frenzy of Greed The Stoics are renowned for their profound insights into the workings of the human mind and their unwavering focus on distinguishing the internal from the external.

Marcus Aurelius, the Stoic Emperor, emphasized that true contentment doesn’t demand much. While modern society often links happiness to accumulating possessions, the Stoics ardently rejected this idea. They believed that genuine serenity and peace of mind result from simplification, not accumulation.

According to the Stoics, a significant portion of our suffering arises from our unrelenting attachment to external things. Seneca asserted, “It is not the man who has little, but he who desires more, that is poor.” Even the poet Tibullus echoed this Stoic wisdom, emphasizing that only the internal world holds the potential to bestow authentic happiness.

Idea for Impact: Rethink why you invest so much time and energy in the pursuit of peace of mind through external symbols like possessions, status, and wealth when what you seek is nestled within your own mind.

The Stoic message resounds clearly: The only things within our control are our thoughts, emotions, desires, and choices—in essence, our inner mental and emotional states. It’s within this realm that we discover the key to authentic happiness and tranquility.

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Filed Under: Living the Good Life, Personal Finance Tagged With: Balance, Materialism, Money, Philosophy, Simple Living

The Business of Popular Causes

January 22, 2025 By Nagesh Belludi Leave a Comment

Starbucks:Championing Progressive Causes, While Undermining Unionization Efforts Starbucks has long been celebrated for its progressive image and support of social justice causes. But when it comes to unionization and better benefits, the company’s actions tell a different story. Internal policies—like cracking down on union activities—raise doubts about how committed it truly is to the values it champions.

Starbucks is a prime example of a wider trend: companies quickly embrace progressive causes, but only when they don’t hurt the bottom line. This is Bandwagon Branding—when businesses latch onto the latest popular cause, whether it’s social justice, climate change, or equality, to align with dominant public values. They roll out hashtags, social media campaigns, and limited-edition products to show support. But once the spotlight fades, they quietly move on to the next issue. Remember when founder-CEO Howard Schultz launched the “Race Together” initiative, letting baristas at 12,000 locations write it on cups to spark conversations about race?

This cycle—big gestures, minimal change, quick pivots—reveals a harsh truth: corporations are profit-driven. Their true loyalty is to shareholders, not social causes. Corporate virtue-signaling often rings hollow.

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Filed Under: Business Stories, Leadership, MBA in a Nutshell Tagged With: Biases, Diversity, Entrepreneurs, Group Dynamics, Humility, Marketing, Persuasion, Starbucks

Being Situational

January 21, 2025 By Nagesh Belludi Leave a Comment

Situational Leadership: Effective Leaders Adjust Their Approach When someone asks, “What’s your leadership or managerial style?” the best response often comes down to, “It depends.”

Leadership doesn’t mean sticking to a fixed style—it requires adapting to what the situation demands. While leadership models like authentic, transformational, and servant leadership offer useful insights, taking a situational approach works best. You need to assess the moment and respond with the right style.

Evaluate what the situation calls for. When you need to set firm boundaries, showing frustration sends a clear message. If your team lacks the necessary skills, getting hands-on and micromanaging the tasks drives results. On the other hand, when your team knows what they’re doing, stepping back and offering periodic guidance keeps things on track. Using the same style everywhere rarely delivers the right results.

Idea for Impact: Right style, right time. That’s effective leadership.

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Filed Under: Leading Teams, Mental Models, Project Management Tagged With: Biases, Decision-Making, Discipline, Leadership, Management, Mental Models, Mindfulness, Psychology

Dry Eyes Are Increasingly Common Among Americans and Often Go Untreated

January 21, 2025 By Nagesh Belludi Leave a Comment

Dry Eyes Are Increasingly Common Among Americans and Often Go Untreated

Dry eye disease (DED) is a condition in which your eyes aren’t producing an adequate amount of tears necessary for lubrication. As a result, this may lead to inflammation and damage to the eye’s surface.

Unfortunately, more Americans may be suffering from this condition than we think. According to a recent dry eye survey from eye health products company Bausch + Lomb, there has been an increase in the prevalence of dry eye, particularly among younger demographics due to modern lifestyles and heavy digital device use. Of 2,003 survey participants, 461 were considered “sufferers” of dry eye disease symptoms.

Worse, most of the participants lacked awareness of the symptoms associated with eye dryness, which includes redness, fluctuating vision, scratchiness, and a gritty, tired, or heavy feeling in the eye. Additionally, 70% stated they knew little about preventing or treating dry eye. 44% of participants were also unaware that untreated DED can lead to vision loss, among other complications.

The treatment of dry eye disease and its associated symptoms start with routine visits to eye care providers. Unfortunately, about two in five participants stated they do not visit their eye care provider at least once a year. As a result, early symptoms of the disease are often misunderstood, underestimated, or ignored.

Dry eyes and other diseases

While findings from recent years have associated dry eyes with the increased use of digital devices, it’s important to note that dry eyes can also point to other diseases and health conditions. Illnesses like lupus, Graves’ disease, and diabetes are considered causes of dry eye, and women who experience hormonal changes after menopause and during pregnancy also tend to experience heightened dry eye symptoms.

Similarly, staying or spending long periods in dry, indoor environments can lead to dry eyes or decreased production of tears. Regular contact lens wearers are also no strangers to dry eyes, as most modern contact lenses can partially block oxygen from properly entering the eye.

Meanwhile, other health conditions can also cause dry eye and associated symptoms due to the medications required to treat them. This includes tranquilizer, antihistamines, certain heart medications, diuretics, birth control pills, and ulcer medications.

Prevention and treatment of dry eye

As mentioned, despite the rising prevalence of dry eye disease and its various symptoms, many people lack awareness about available treatment and prevention methods. One of the best ways to prevent dry eye symptoms, of course, is to visit an eye doctor regularly.

Routine eye checkups can help eye care professionals detect eye conditions as early as possible, including vision changes out of the ordinary or even hidden medical issues. Fortunately, the Internet has made it much easier for people to access eye exams carried out by qualified eye care professionals. A simple search for “eye exam near me” will lead to online stores or clinic locators that will help connect you with the nearest optometrist. Target Optical, for example, offers eye exams provided by Independent Doctors of Optometry in most states.

Nowadays, there are different tests eye doctors can do to test for dry eye. This includes the slit lamp test and Schirmer’s test to see if your eyes are making enough tears. There is also the tear break up time (TBUT) test that checks how long your tear film lasts after you blink. Once your eye doctor confirms dry eye symptoms or problems, they will be able to provide recommendations for treatment.

Aside from scheduling routine eye tests, consistent treatment is also crucial for providing dry eye relief. Over the years, researchers and manufacturers have released highly effective new treatments for patients suffering from dry eye disease and symptoms. Some of the latest FDA-approved options for dry eye include prescription eye drops like Miebo, which targets excessive tear evaporation and is highly effective in mimicking meibomian glands to produce lipid-rich secretion and maintain a healthy ocular surface. There is also nasal spray like Tyrvaya, which helps kickstart your body to produce its own natural tears.

Other ways to treat and prevent dry eyes

Aside from seeking help from eye care professionals, certain daily habits can also help prevent dry eyes and provide relief. A 2024 Frontiers in Pharmacology study explored the use of nutrient supplementation in antioxidant therapy for preventing and treating dry eye disease. Previously, studies have demonstrated the value of nutrients like Omega-3 fatty acids, vitamins, microelements, and phytochemicals for preventing DED.

Another good practice for preventing dry eyes and getting relief, of course, is to stay hydrated. Studies have shown that dehydration can cause eye irritation and lead to blurry vision and other dry eye symptoms. While drinking more water is certainly helpful, it can also help to avoid potentially dehydrating beverages like caffeine or alcohol.

Finally, putting in regular exercise in your daily life can help provide eye comfort for those suffering from dry eye disease or its associated symptoms. In a previous post, we highlighted “exercise snacks”, which are a short little bite of physical activity you can do anywhere. Doing these regularly can help you build the healthy routine of exercising to keep your body fit and boost ocular health. Over time, you can build up to longer or more intense exercises. A 2022 study suggests that better physical fitness and longer periods of exercise can help enhance eye moisture.

Eye health experts have also long recommended eye and blinking exercises to help keep the eyes lubricated, preventing dry eyes. Most recently, clinical trials suggest that laughter exercise can be an initial treatment for relieving the symptoms of dry eye disease. Previously, laughter therapy has been found to alleviate depression, anxiety, stress, and chronic pain while strengthening immune function and is considered an add-on treatment for conditions like mental health disorders, cancer, and diabetes. Researchers deem laughter exercise as a safe, environmentally friendly, and low cost intervention for people with symptomatic dry eye disease and limited corneal staining.

Filed Under: Inspirational Quotations

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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Unless otherwise stated in the individual document, the works above are © Nagesh Belludi under a Creative Commons BY-NC-ND license. You may quote, copy and share them freely, as long as you link back to RightAttitudes.com, don't make money with them, and don't modify the content. Enjoy!