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Right Attitudes

Ideas for Impact

Nagesh Belludi

Lessons from a Social Media Disaster

March 24, 2015 By Nagesh Belludi 1 Comment

30-year-old Justine Sacco made headlines in December 2013 for insensitive remarks on Twitter during her journey to visit family in South Africa.

  • Sacco tweeted about a fellow passenger on her flight from New York’s John F. Kennedy International Airport, “‘Weird German Dude: You’re in First Class. It’s 2014. Get some deodorant.’—Inner monologue as I inhale BO. Thank God for pharmaceuticals.”
  • And then, during her layover in London, she tweeted, “Chilly—cucumber sandwiches—bad teeth. Back in London!”
  • Subsequently, before boarding her aircraft for the final leg of her trip to Cape Town, she tweeted, “Going to Africa. Hope I don’t get AIDS. Just kidding. I’m white!”

Justine Sacco published a tweet: 'Going to Africa. Hope I don't get AIDS. Just kidding. I'm White!'

Sacco Should Have Known Better

Justine Sacco was the senior director of corporate communications at the digital media conglomerate IAC/InterActiveCorp. Her career centered on managing the intent and vocabulary of internal and external communications at a large multinational company.

Sacco’s last tweet sparked an immediate furor. By the time she landed in South Africa, thousands of angry tweets responded to her remarks. Reactions ranged from “Sorry @JustineSacco, your tweet lives on forever” to “How did @JustineSacco get a PR job?! Her level of racist ignorance belongs on Fox News. #AIDS can affect anyone!” to “I’m an IAC employee and I don’t want @JustineSacco doing any communications on our behalf ever again. Ever.”

IAC/InterActiveCorp, her employer, tweeted, “This is an outrageous, offensive comment. Employee in question currently unreachable on an intl flight.” By the time she landed in South Africa, IAC had fired Sacco and released a statement saying:

The offensive comment does not reflect the views and values of IAC. We take this issue very seriously, and we have parted ways with the employee in question.

There is no excuse for the hateful statements that have been made and we condemn them unequivocally. We hope, however, that time and action, and the forgiving human spirit, will not result in the wholesale condemnation of an individual who we have otherwise known to be a decent person at core.

That One Stupid Tweet Blew up Justine Sacco’s Career

Justine Sacco later apologized for her insensitivity and stated, “Words cannot express how sorry I am, and how necessary it is for me to apologize to the people of South Africa, who I have offended due to a needless and careless tweet. … For being insensitive to this crisis … and to the millions of people living with the virus, I am ashamed. … This is my father’s country, and I was born here. I cherish my ties to South Africa and my frequent visits, but I am in anguish knowing that my remarks have caused pain to so many people here; my family, friends and fellow South Africans. I am very sorry for the pain I caused.”

Sacco is now a communications manager for a small startup in New York. Even if she realized social media’s power in the most awful way possible and learned her lesson the hard way, the chances of her ever getting another significant job in corporate communications or public relations are remote. Presumably, it will take a long time for her to rebuild her career.

Alas, Humor is a Difficult Thing

Sacco probably isn’t racist or one who doesn’t sympathize with people with AIDS. Her tweet was simply a bad tweet.

Sacco, who deleted her Twitter account right away, had a history of tweeting sarcastic remarks and offensive little jokes. “I was so naive,” she later admitted to a Gawker columnist, claiming she never expected that her tweet would be misunderstood and misconstrued in such a way. She insisted her message was an attempt to mimic what a truly racist or ignorant person would say.

Three Lessons from Justine Sacco’s Tweet: The Pitfalls of Social Media

  • Companies, publish social media guidelines for employees: Social media users easily blur the lines between their personal and professional personalities by openly declaring their affiliations on LinkedIn, Twitter, and other sites. Consequently, when they use social media in their professional or personal capacities, they can seriously harm their employer’s reputation. Whereas policing technology use or monitoring all published content is impractical, companies must educate employees about the pitfalls of social media. For example, the U.S. Air Force has a thorough handbook to help its employees engage online (and offline) communities in a positive way.
  • Folks, be mindful of your digital footprint; watch what you write. Social media has not only made us more accessible to one another, but also more accountable. Many prospective employers search social networking websites and the internet for more information on job candidates. Your online presence can be an asset or a liability. Any remark you post in the public domain can be distorted or misinterpreted. Refrain from venting complaints, writing crude posts, portraying organizations and individuals in negative light, bad-mouthing, and posting opinions on sensitive topics. Maintain a professional tone and post insightful content that appeals to prospective employers.
  • Be cautious with humor and sarcasm. “Humor is inherently ambiguous. That’s how it works. You’re saying more than one thing, and it’s never clear exactly what the message is,” says Prof. Rod Martin, who has researched the nature of humor at the University of Western Ontario. It’s amazing how quickly a well-intentioned remark or an offhand comment, when taken the wrong way, can completely derail communication. Humor and sarcasm are complicated. No matter how funny you think you are, you’ll stand the risk that people won’t “get it.” This is especially true in written form, which lacks the helpful subtext of tone and facial movement. It can be very difficult to foresee how others may receive humor or sarcasm: as a clever comment, show of callousness, or as passive-aggression. Exercise caution when it is necessary to use humor; don’t let it get out of control.

Idea for Impact: Social media mistakes may have serious consequences. Once made, those mistakes are not easy to fix. Be mindful of what you share on social media.

Postscript: While I understand the power of social media as an efficient medium for how our world currently interacts, I must admit I don’t understand why intrusive micro-blogging on Facebook (and worse, Twitter) is interesting. Personally, I find social media a gross distraction and invasion of privacy. This is besides the fact that, frankly, nobody cares where I am or what I am doing on an hour-by-hour basis. I deliberately choose to reduce my technological footprint and connect with people in more thoughtful and meaningful ways.

Wondering what to read next?

  1. Some Influencers Just Aren’t Worth Placating
  2. Is It Worth It to Quit Social Media?
  3. Never Make a Big Decision Without Doing This First
  4. Group Polarization: Like-Mindedness is Dangerous, Especially with Social Media
  5. Could Limiting Social Media Reduce Your Anxiety About Work?

Filed Under: Effective Communication Tagged With: Communication, Conversations, Leadership Lessons, Social Dynamics, Social Media

Inspirational Quotations #572

March 22, 2015 By Nagesh Belludi Leave a Comment

We must give more in order to get more, It is the generous giving of ourselves that produce the generous harvest.
—Orison Swett Marden (American New Thought Writer)

Success serves men as a pedestal; it makes them look larger, if reflection does not measure them.
—Joseph Joubert (French Essayist)

Great talents, such as honor, virtue, learning, and parts, are above the generality of the world, who neither possess them themselves, nor judge of them rightly in others; but all people are judges of the lesser talents, such as civility, affability, and an obliging, agreeable address and manner, because they feel the good effects of them, as making society easy and pleasing.
—Earl of Chesterfield

Never forget the three powerful resources you always have available to you: love, prayer, and forgiveness.
—H. Jackson Brown, Jr. (American Author)

Truth is the secret of eloquence and of virtue, the basis of moral authority; it is the highest summit of art and of life.
—Henri Frederic Amiel (Swiss Philosopher)

As you seek new opportunity, keep in mind that the sun does not usually reappear on the horizon where last seen.
—Robert Brault

A mind always employed is always happy. This is the true secret, the grand recipe, for felicity.
—Thomas Jefferson (American Head of State)

You cannot consistently perform in a manner which is inconsistent with the way you see yourself.
—Zig Ziglar (American Author)

A great many worries can be diminished by realizing the unimportance of the matter which is causing anxiety.
—Bertrand A. Russell (British Philosopher)

The creative person is willing to live with ambiguity. He doesn’t need problems solved immediately and can afford to wait for the right ideas.
—Abe Tannenbaum

Anger dwells only in the bosom of fools.
—Albert Einstein (German-born Theoretical Physicist)

The art of using moderate abilities to advantage often brings greater results than actual brilliance.
—Francois de La Rochefoucauld

Filed Under: Inspirational Quotations

The Trouble with Targets and Goals

March 17, 2015 By Nagesh Belludi Leave a Comment

'The Balanced Scorecard - Translating Strategy into Action' by Robert Kaplan and David Norton (ISBN 0875846513) In a well-known 1992 Harvard Business Review article as well as a book on translating strategy into action, Robert Kaplan and David Norton explained the need for a “balanced scorecard.” They encouraged leaders to develop tools with which to monitor the performance of any organization. The authors explained, “Think of the balanced scorecard as the dials and indicators in an airplane cockpit. For the complex task of navigating and flying an airplane, pilots need detailed information about many aspects of the flight, like fuel level, airspeed, altitude, bearing, etc.”

Goals are effective apparatus—a persuasive system indicating what achievements matter the most to an organization. Well-defined objectives, expressed in terms of specific goals, often direct an organization’s performance, sharpen focus on the execution of the organization’s strategic and operative plans, and boost productivity.

In terms of an individual within a company, goal-setting is especially important as a way to provide ongoing and year-end feedback. You can give employees continuous input on their performance and motivate them by setting and monitoring targets.

Still, there are four things to look out for when setting and managing targets:

  • Some organizations get so overwhelmed with setting and meeting targets that managers tend to adopt whatever behaviors necessary to meet the goals set by their superiors.
  • Some organizations get carried away and set too many targets. While goals are beneficial, having more of them is not necessarily better. In fact, too many targets can lead to stress, muddled efforts, and organizational atrophy. In this instance, employees feel as if they’re being asked to throw darts in multiple directions all at once. Adding to the confusion, priorities can even conflict with one another—e.g. decreasing production cycle-time while not hiring more workers or buying more equipment. According to a 2011 study by consulting firm Booz (now named Strategy&), 64% of participating global executives reported facing too many conflicting priorities. The celebrated management consultant Peter Drucker famously advised his clients to pursue no more than two priorities at a time:

Develop your priorities and don’t have more than two. I don’t know anybody who can do three things at the same time and do them well. Do one task at a time or two tasks at a time. That’s it. OK, two works better for most. Most people need the change of pace. But, when you are finished with two jobs or reach the point where it’s futile, make the list again. Don’t go back to priority three. At that point, it’s obsolete.

  • Sometimes, organizations can be so eager to reach a target that they institute an overly aggressive system (unreasonable “stretch goals“) in an attempt to drive people to heroic levels of performance. Instead, it’s best to have goals that represent what senior management thinks ought to happen, not the contents of their wildest dreams.
  • When grading an employee’s performance depends heavily upon that individual meeting his targets (e.g. bonuses promised to salesmen who achieve certain revenue targets,) it can pit employee against employee. This tends to create an unhealthily competitive environment with colleagues scrambling over each other to get to the client or show off their achievements to management. Conflicts and rivalry between employees is one of the dominant criticisms of the individual performance rating system and the forced ranking system that many companies currently practice.

Idea for Impact: In goal-setting, less is more and simple is better. A few well-chosen, consequential targets and goals can sharpen an individual’s or an organization’s focus and boost productivity. Too many targets can lead to stress and even disaster.

Wondering what to read next?

  1. Numbers Games: Summary of The Tyranny of Metrics by Jerry Muller
  2. Goals Gone Wild: The Use and Abuse of Goals
  3. Eight Ways to Keep Your Star Employees Around
  4. Intentions, Not Resolutions
  5. Rewards and Incentives Can Backfire

Filed Under: Managing People, Sharpening Your Skills Tagged With: Goals, Motivation, Performance Management, Peter Drucker

Inspirational Quotations #571

March 15, 2015 By Nagesh Belludi Leave a Comment

We can do whatever we wish to do provided our wish is strong enough. But the tremendous effort needed – one doesn’t always want to make it – does one? … But what else can be done? What’s the alternative? What do you want most to do? That’s what I have to keep asking myself, in the face of difficulties.
—Katherine Mansfield (New Zealand-born British Author)

Learning is about more than simply acquiring new knowledge and insights; it is also crucial to unlearn old knowledge that has outlive its relevance. Thus, forgetting is probably at least as important as learning.
—Gary Ryan Blair

Contrary to what most of us believe, happiness does not simply happen to us. It’s something that we make happen, and it results from doing our best. Feeling fulfilled when we live up to our potentialities is what motivates differentiation and leads to evolution.
—Mihaly Csikszentmihalyi

The poet can only write the poems; it takes the reader to complete the meaning.
—Nikki Giovanni (American Children’s Books Writer)

They were so strong in their beliefs that there came a time when it hardly mattered what exactly those beliefs were; they all fused into a single stubbornness.
—Louise Erdrich (American Children’s Books Writer)

All great men are gifted with intuition. They know without reasoning or analysis, what they need to know.
—Alexis Carrel (American Surgeon)

Filed Under: Inspirational Quotations

Wife asks “When is it going to be time? Our time? My time?” and Google CFO chooses to retire

March 11, 2015 By Nagesh Belludi Leave a Comment

To supplement yesterday’s article, “When Can Your Loved One Become an Important Client?” on making time for ourselves and our loved ones, here’s a memo published yesterday by Google CFO Patrick Pichette announcing his retirement after a 30-year career that he deemed left him with too little time to pursue anything else.

Google CEO Larry Page called the memo “a most unconventional leaving notice … Well worth reading—it will warm your heart.”

A trip to Africa in September 2014 was the genesis of Pichette’s choice to retire at age 52. One morning, Pichette and wife Tamar were watching the sunrise from the top of Mount Kilimanjaro and appreciating the expanse of the Serengeti Park beneath. Then,

And Tamar out of the blue said “Hey, why don’t we just keep on going”. Let’s explore Africa, and then turn east to make our way to India, it’s just next door, and we’re here already. Then, we keep going; the Himalayas, Everest, go to Bali, the Great Barrier Reef… Antarctica, let’s go see Antarctica!?” Little did she know, she was tempting fate.

… then she asked the killer question: So when is it going to be time? Our time? My time? The questions just hung there in the cold morning African air.

A few weeks later, I was happy back at work, but could not shake away THE question: When is it time for us to just keep going? And so began a reflection on my/our life.

… I am completing this summer 25-30 years of nearly non-stop work (depending on how you wish to cut the data). And being member of FWIO, the noble Fraternity of Worldwide Insecure Over-achievers, it has been a whirlwind of truly amazing experiences. But as I count it now, it has also been a frenetic pace for about 1500 weeks now. Always on – even when I was not supposed to be. Especially when I was not supposed to be. And am guilty as charged – I love my job (still do), my colleagues, my friends, the opportunities to lead and change the world.

Third, this summer, Tamar and I will be celebrating our 25th anniversary. When our kids are asked by their friends about the success of the longevity of our marriage, they simply joke that Tamar and I have spent so little time together that “it’s really too early to tell” if our marriage will in fact succeed.

If they could only know how many great memories we already have together. How many will you say? How long do you have? But one thing is for sure, I want more. And she deserves more. Lots more.

Allow me to spare you the rest of the truths. But the short answer is simply that I could not find a good argument to tell Tamar we should wait any longer for us to grab our backpacks and hit the road – celebrate our last 25 years together by turning the page and enjoy a perfectly fine mid life crisis full of bliss and beauty, and leave the door open to serendipity for our next leadership opportunities, once our long list of travels and adventures is exhausted.

… In the end, life is wonderful, but nonetheless a series of trade offs, especially between business/professional endeavours and family/community. And thankfully, I feel I’m at a point in my life where I no longer have to have to make such tough choices anymore. And for that I am truly grateful. Carpe Diem.

Pichette has sounded affable when I’ve heard him lead recent Google corporate earnings calls. CEO Larry Page hasn’t been talking at events since 2013 because of vocal cord troubles; Pichette has been the one to answer for Google’s large spending and disappointing earnings numbers. He has persistently defended Google’s moonshot projects and speculative investments in many new products and acquisitions that haven’t made money for stockholders.

Pichette’s memo is perhaps the finest “spend more time with family” message ever written in announcing a retirement (or resignation.) Although it’s “carpe diem” for the immediate future, he’s left the door open for more opportunities “once our long list of travels and adventures is exhausted.”

Idea for Impact: Get Your Priorities Right

Undeniably, Pichette’s decision to retire and my own ‘retirement’ for identical reasons (my decision came about on a trip to Alaska in March 2009) are outside the realm of possibility for 99% of people. Yet, this inspiring memo serves as a reminder to us to invest more time on our loved ones and on ourselves. We don’t need to constantly succumb to the demands of the world at the expense of the needs of our loved ones and our own deep-held aspirations.

Wondering what to read next?

  1. Yes, Money Can Buy Happiness
  2. Do These Three Things In The Morning For A Better Day
  3. How to … Nap at Work without Sleeping
  4. A Mindset Hack to Make Your Weekends More Refreshing
  5. Busyness is a Lack of Priorities

Filed Under: Living the Good Life, Sharpening Your Skills Tagged With: Balance, Google, Leadership Lessons, Time Management

When Can Your Loved One Become an Important Client? [Work-Life Balance]

March 10, 2015 By Nagesh Belludi Leave a Comment

A 1997 advertisement for AT&T Wireless speaks to one of the greatest challenges faced by working parents: balancing the responsibilities of their jobs with those of their families. This is especially difficult for parents of children under age 18.

The desire to balance work and family life is often stronger for women who tend to take on more of the responsibilities of housework and childcare.

The AT&T Wireless advertisement features a professional woman, three daughters, and an adolescent babysitter. The mother rushes to get herself ready to go to the office while her three daughters are preparing their own breakfasts. Here’s a condensed version of their conversation:

Eldest daughter: “Mom, why do you always have to go to work?”

Mom: “It’s called food, video, skates…”

Second daughter: “Can we go to the beach?”

Mom: “Not today honey, I’ve got a meeting with a very important client.”

Four-year old daughter (sadly): “Mom, when can I be a client?”

Mom (after a moment of contemplation): “You have five minutes to get ready for the beach or I’m going without you.”

At the beach, the mom’s cell phone rings. She answers it while her middle daughter shouts out, “Hey everybody, it’s time for the meeting!”

Idea for Impact: Make Your Loved Ones Your Most Important Clients

Striking that delicate work-life balance has puzzled people for ages. Personally, I’m not fond of the term ‘work-life balance’ because it offers a false dichotomy and implies that one’s personal and professional lives are separable. I prefer the term ‘work-life choices.’

It’s not so much about balance as it is about understanding what you value and setting the right priorities. Learning to balance the demands of conflicting priorities is not simply a thought exercise.

As I’ve detailed and exemplified in my three-part course on time management (time logging, time analysis, and time budgeting,) successfully organizing your life hinges on three key habits.

  1. Decide your life’s values. Decide on what truly matters to you and why.
  2. Rank those values according to their respective priority levels. The American philosopher Henry David Thoreau once wrote in “Journals” (1838-1859,) “the cost of a thing it will be remembered as the amount of life it requires to be exchanged for it.” Each decision you make involves tradeoffs: choosing to do one thing entails not choosing to do some other thing.
  3. Allocate your time, money, and other limited resources on what matters most to you. As I wrote in The World’s Shortest Course on Time Management, discern the few things that you must do; then, focus on those and avoid the rest.

Postscript: Remarks on the AT&T Wireless Advertisement as A Great Example of Emotional Advertising

  • The Competitive Enterprise Institute’s Field Guide for Effective Communication remarks, “Ads like this one show how the cell phone becomes a solution to a problem for working mothers. It captures an element that the cell phone is not only an instrument of freedom, not only an instrument of wealth creation, but also an instrument that makes it a little easier to have fairness in a world with a lot of stress.”
  • Robert Goldman, Professor of Sociology at Lewis & Clark College, notes, “A 1997 AT&T ad opens with scenes calculated to evoke the everydayness of home life, bringing forth the feel and texture of real—unreconstructed and un-retouched by the camera— interactions from that messy area we know as family life. The video of the ad exemplifies Hyperreal Encoding designed to make a case about the realness of the story being told, perhaps even making the case that it bears some resemblance to “your” own life. A woman scrambles to get herself ready to go to the office while her three girls are taking care of their own breakfasts. The oldest is preparing eggs for breakfast, while the baby plays with food containers from the open refrigerator door, and the four-year old disinterestedly spoons her cereal around her bowl, onto the table, and perhaps the floor.”

Wondering what to read next?

  1. The Truth About Work-Life Balance
  2. Yes, Money Can Buy Happiness
  3. Why You Can’t Relax on Your Next Vacation
  4. The #1 Cost of Overwork is Personal Relationships
  5. Busyness is a Lack of Priorities

Filed Under: Sharpening Your Skills Tagged With: Balance, Relationships, Time Management, Work-Life

Inspirational Quotations #570

March 8, 2015 By Nagesh Belludi Leave a Comment

Do noble things, do not dream them all day long.
—Charles Kingsley (English Clergyman)

Occupation was one of the pleasures of paradise, and we cannot be happy without it.
—Anna Brownell Jameson

The person who knows one thing and does it better than anyone else, even if it only be the art of raising lentils, receives the crown he merits. If he raises all his energy to that end, he is a benefactor of mankind and its rewarded as such.
—Og Mandino

There is one fact that can be established. The only phenomenon which, always and in all parts of the world, seems to be linked with the appearance of writing
—Claude Levi-Strauss

When the anger of the gods is incurred, wealth or power only bring more devastating punishment.
—Euripides (Ancient Greek Dramatist)

When we argue for our limitations, we get to keep them.
—Peter McWilliams (American Author)

It doesn’t take great men to do things, but it is doing things that make men great.
—Arnold Glasow (American Businessman)

More business is lost every year through neglect than through any other cause.
—Rose Fitzgerald Kennedy (American Philanthropist)

A homely face and no figure have aided many women heavenward.
—Minna Antrim

It is not because the touch of genius has roused genius to production, but because the admiration of genius has made talent ambitious, that the harvest is still so abundant.
—Margaret Fuller

Without accepting the fact that everything changes, we cannot find perfect composure. But unfortunately, although it is true, it is difficult for us to accept it. Because we cannot accept the truth of transience, we suffer.
—Shunryu Suzuki

The trouble with the future is that is usually arrives before we’re ready for it.
—Arnold Glasow (American Businessman)

Filed Under: Inspirational Quotations

Seek Discipline, Not Motivation: Focus on the WHY

March 3, 2015 By Nagesh Belludi 7 Comments

Motivation is glorified as a personal trait. While it is beneficial to be motivated, folks who actually manage to get things done are those who find a way to work at whatever they are interested in even when they do not really feel like doing it.

Discipline is Fixating on What You Want

“More than those who hate you, more than all your enemies, an undisciplined mind does greater harm,” the Buddha taught as per the Dhammapada.

Seek Discipline, Not Motivation Whatever form of personal character it takes—self-control, dedication, endurance, persistence, resolve, willpower, or self-regulation,—discipline is one of the biggest differentiators between successful and unsuccessful people.

The British philosopher and mathematician Bertrand Russell wrote in “On Education” (1926,) “Right discipline consists, not in external compulsion, but in habits of mind which lead spontaneously to desirable rather than undesirable activities.” Discipline is the conscious ability to prevail over distractions, avoid opportunities for gratification, regulate your emotions and actions, overrule impulses, and exert mindful self-control to fulfill your immediate goals and aspirations.

A Simple Hack to Develop Discipline: Focus on the WHY

Many of the goals you strive for—like losing weight—require you to choose between a smaller but immediate reward and a larger but remote reward. For instance, if you are dieting and are presented with a cake, you face a choice between the immediate indulgence of eating the cake and the more distant incentive of losing weight. Renouncing immediate pleasure in order to reap future benefits can pose an enormous challenge.

Research by Dr. Kentaro Fujita of Ohio State University shows that participants who considered why they had to do something were better able to inhibit their impulses when presented with immediate temptations. They also exerted greater self-control and stuck with a task longer than those who thought just about how they could do something. For example, Fujita’s research suggests that if you focus on your ultimate goal of losing weight, you are more likely to reinforce your dieting discipline. You are more likely, then, to indulge in a slice or two of pizza and avoid eating the entire pizza than if you would just try to fill up on salad and avoid eating the pizza altogether. This complements my “cut back, do not cut out” tip for dieting success based on how abrupt deprivation from pleasures often results in guilt and over-indulgence.

Idea for Impact: Focus on the ends rather than the means. To build up discipline and self-regulation, keep your goal itself at the front and center of your concentration instead of focusing on how to reach it.

Wondering what to read next?

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  3. Use Friction to Make or Break Habits
  4. What the Dry January Trap Shows Us About Extremes
  5. How to Turn Your Procrastination Time into Productive Time

Filed Under: Sharpening Your Skills Tagged With: Discipline, Goals, Lifehacks, Motivation, Procrastination

Inspirational Quotations #569

March 1, 2015 By Nagesh Belludi Leave a Comment

Might I give counsel to any man, I would say to him, try to frequent the company of your betters. In books and in life, that is the most wholesome society; learn to admire rightly; the great pleasure of life is that. Note what great men admire.
—William Makepeace Thackeray (English Novelist)

A man can only attain knowledge with the help of those who possess it. This must be understood from the very beginning. One must learn from him who knows.
—Georges Gurdjieff (Armenian Philosopher)

Attach yourself to those who advise you rather than praise you.
—Nicolas Boileau-Despreaux

The first attribute that characterizes the greater man from the moron is his thicker layer of inhibition.
—Martin H. Fischer

Time cools, time clarifies; no mood can be maintained quite unaltered through the course of hours.
—Thomas Mann (German Novelist)

The good man is the man who, no matter how morally unworthy he has been, is moving to become better.
—John Dewey (American Philosopher)

Only if you have been in the deepest valley, can you ever know how magnificent it is to be on the highest mountain.
—Richard Nixon (American Head of State)

The hallmark of our age is the tension between aspirations and sluggish institutions.
—John W. Gardner (American Government Official)

A marriage without conflicts is almost as inconceivable as a nation without crises.
—Andre Maurois

Someone has defined genius as intensity of purpose: the ability to do, the patience to wait… Put these together and you have genius, and you have achievement.
—Leo J. Muir

You’ll break the worry habit the day you decide you can meet and master the worse that can happen to you.
—Arnold Glasow (American Businessman)

Every man, through fear, mugs his aspirations a dozen times a day.
—Brendan Behan (Irish Poet)

Filed Under: Inspirational Quotations

Creativity by Blending Ideas to Form New Ones: A Case Study of Gutenberg and the Printing Press

February 24, 2015 By Nagesh Belludi Leave a Comment


Ideas Evolve over Time by Blending with Other Ideas

One of the fascinating aspects of invention is tracking the continuity of ideas across an arc of time. Through education, exposure, and experimentation, people’s creative thoughts can stretch both temporally and across various disciplines of knowledge.

When people develop a new idea, they often share it with others, who may then use this idea to expand their own understanding of concepts, invent even fresher ideas, and spread them. Ideas thus evolve over time.

Building on Antecedent Inventions

Considering the collaborative nature of idea formation, every new idea is arguably a conceptual sum of its predecessors. The power of blending ideas to form new ones is shown in that most seminal inventions are based on antecedents—inventions that came before them. For instance,

  • James Watt’s “invention” of the steam engine (or, more precisely, his invention of the separate-condenser steam engine) was in fact an attempt to modify Thomas Newcomen’s steam engine. Newcomen’s work was itself based on Thomas Savery’s invention of a steam-powered pump to extract water from mine-shifts. Later, James Watt adapted his separate-condenser to produce continuous rotary motion and expanded its use far beyond pumping water. Continuous rotary motion sparked the transition from hand-production methods to machine-power and became the driving force of the Industrial Revolution.
  • The Wright brothers’ first heavier-than-air powered flight was the culmination of their experience with bicycles. This first flight demonstrated their ability to improve prior inventions by applying previously-reached solutions to controlled flight issues. [See my previous article on how the Wright brothers argued and developed their ideas.] Within fifty years of the Wright brothers’ first successful airplane, humankind’s concept of distance had changed dramatically: aircrafts could fly across continents in hours—sometimes faster than sound. Just a short time later, aircrafts were traveling into space.
  • British Mathematician Andrew Wiles’ much-celebrated proof of Pierre de Fermat’s Last Theorem was based on the work of some of the greatest mathematical minds who, over three centuries, had also puzzled over Fermat’s Last Theorem. Contemporaries Gerhard Frey, Jean-Pierre Serre, and Ken Ribet also influenced Wiles’ work. Until Wiles’ success in the mid-nineties, the theorem remained inaccessible to proof for 358 years. In the 1840s, German mathematician Richard Dedekind attempted to solve the theorem and in so doing, laid the foundations of algebraic number theory.

Idea for Impact: Creativity is accessible through the often-subconscious process of blending what you already know to form new ideas.

Gutenberg's Invention of Mechanized Printing: Blend of coin punch and mechanized wine press

Case Study: Gutenberg’s Invention of Mechanized Printing

In the 15th century, Johannes Gutenberg invented mechanized movable-type printing. His invention revolutionized the dissemination of knowledge throughout the Western World and played a pivotal role in the development of the Renaissance, the Protestant Reformation, the Age of Enlightenment, and the Scientific Revolution.

The earliest forms of printing evolved from letter and coin punches, which were in vogue even in the Neolithic era. Woodblock printing was fashionable in East Asia since the second century. At least two centuries prior to Gutenberg’s invention, manual block printing with movable type had existed. However, this technique was hardly known in Europe, where all manuscripts were laboriously copied out by hand or stamped out with woodblocks before Gutenberg’s invention.

Gutenberg blended the flexibility of a coin punch with the power of a mechanized wine press to invent mechanized printing. For each character to be printed, Gutenberg used his skills as a goldsmith to cast individual pieces of metal type. These pieces could be quickly assembled into blocks depending on the composition of characters on a page.

Gutenberg’s mechanized press was an adaptation of the wine press, a historical contraption used to crush grapes and extract their juice for winemaking. Gutenberg’s press consisted of a fixed lower bed and movable upper platen containing composed type blocks. The platen was inked, covered with a sheet of paper, and pressed by a small bar on a worm screw. Pressing the upper and lower surfaces together formed a vise and left a sharp impression of inked characters on the paper.

The hand-operated Gutenberg press was further mechanized in the 19th century. Engineers introduced James Watt’s invention of the double-acting rotary steam engine to create steam-powered rotary presses, altogether creating industrialized bulk printing.

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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