Right Attitudes

Ideas for Impact

Archives for October 2019

Going Over Your Boss’s Head After She Rejects Your Idea?

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If you’re terrified by the prospect of going over your boss’s head to pursue an idea after she’s rejected it, consider the following steps.

First, have an in-depth conversation with your boss to make sure that you’re not misreading the circumstances of getting rejected. Your boss may well have a good reason for her decision.

Ask your boss what’s lacking in your proposals.

  • Is your idea solid enough, but lacking the right support products or services to go with it? Is it feasible to implement? Will it divert valuable attention away from other initiatives?
  • Does your idea actually enhance the customer’s experience? Have you explained how your idea translates to the bottom line?
  • Do you lack credibility? Have you previously blown an assignment? Do you need to rebuild leadership’s trust in you before pitching your idea again?
  • Have you prototyped your idea? Have you tested your idea on others? Do you have data confirming your idea’s feasibility? Are you disclosing all underlying issues and potential challenges that will have to be attended?

Address the above concerns, rework your idea, strengthen your proposal, and pitch it to your boss again. Consider meeting with your peers and your managers’ peers to build some grassroots support (management consulting firm McKinsey calls this “pre-wiring”) for your idea.

If your boss rejects your idea again, handle your boss’s negative response by reiterating that you respect her judgment, but would like a go-ahead to take the idea further. Your boss may surprise you with a green light.

Think twice before stepping outside the chain of command and talking to your boss’s boss about something on your mind.

Wondering what to read next?

  1. How to Get Your Budget Through
  2. Lessons from JFK’s Inspiration Moon Landing Speeches
  3. Why Good Founding Stories Sell: Stories That Appeal, Stories That Relate
  4. The Rule of Three
  5. Persuade Others to See Things Your Way: Use Aristotle’s Ethos, Logos, Pathos, and Timing

Inspirational Quotations #812

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Trust that man in nothing who has not a conscience in everything.
—Laurence Sterne (Irish Anglican Novelist)

Demand not that events should happen as you wish, but wish them to happen as they do, and you will go on well.
—Epictetus (Ancient Greek Philosopher)

What the world really needs is more love and less paperwork.
—Pearl Bailey (American Singer, Actress)

One is still what one is going to cease to be and already what one is going to become. One lives one’s death, one dies one’s life.
—Jean-Paul Sartre (French Philosopher)

Dignity and pride are of too near relationship for intermarriage.
—Dorothee Luzy Dotinville (French Dancer, Actress)

Don’t suffer fools or you’ll become one.
—Tim Ferriss (American Self-help Author)

An honest man speaks the truth, though it may give offence; a vain man, in order that it may.
—William Hazlitt (English Essayist)

It is well to learn caution by the misfortunes of others.
—Publilius Syrus (Syrian-born Latin Writer)

There is no such thing as justice in the abstract; it is merely a compact between men.
—Epicurus (Greek Philosopher)

A good laugh overcomes more difficulties and dissipates more dark clouds than any other one thing.
—Laura Ingalls Wilder (American Author of Children’s Novels)

We are here not to get all we can out of life for ourselves, but to try to make the lives of others happier.
—William Osler (Canadian Physician)

It is more agreeable to have the power to give than to receive.
—Winston Churchill (British Head of State)

Mediocrity doesn’t mean average intelligence, it means an average intelligence that resents and envies its betters.
—Ayn Rand (Russian-born American Novelist)

Love and compassion are necessities, not luxuries. Without them humanity cannot survive.
—The 14th Dalai Lama (Tibetan Buddhist Religious Leader)

Regrets are the natural property of gray hairs.
—Charles Dickens (English Novelist)

Waste no tears over the griefs of yesterday.
—Euripides (Ancient Greek Dramatist)

Our tastes greatly alter. The lad does not care for the child’s rattle, and the old man does not care for the young man’s whore.
—Samuel Johnson (British Essayist)

The best mask for demoralization is daring.
—Lucian (Greek Satirical Writer)

Who Told You That Everybody Was Going to Like You?

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From investor Joshua Kennon’s perspectives on being disliked,

Years ago, a family member had to deal with a work colleague who utterly despised her to the point this colleague couldn’t conceal their disdain.

Exasperated, my family member called the prayer line of a televangelist and pleaded, “Please pray with me to have God to change this coworker’s heart so they like me. I’m friends with everybody. There’s no reason they hate me so much.”

The lady on the other end of the phone was quiet for a moment. When she finally spoke, she asked, “Who told you that everybody was going to like you? You weren’t promised that. In this world, there are going to be people who hate you for one reason or another, perhaps even without justification. As long as you’ve examined yourself and are sure it’s not something you’re doing wrong, if you’ll let me, I’d instead like to pray with you that God helps you find peace with the situation so it doesn’t steal your joy and you can move on to more edifying things.”

If others’ disapproval tends to nurture your self-dissatisfactions, question it. If you’ve made a mistake, try to right the wrong. Learn from it, pardon yourself, and move ahead.

If your quest for others’ approval is rooted in insecurity, remind yourself that your contentment in life cannot spring from other people’s perceptions of you; it has to come from an inner scorecard. Warren Buffett famously said, “The big question about how people behave is whether they’ve got an Inner Scorecard or an Outer Scorecard. It helps if you can be satisfied with an Inner Scorecard.”

Striving to live your life to satisfy others always is an impossible aspiration. You’ll wind up losing your sense of individuality in the quest to conform to others’ expectations. “It is our very search for perfection outside ourselves that causes our suffering,” warned the Buddha.

Wondering what to read next?

  1. Entitlement and Anger Go Together
  2. How to … Deal with Less Intelligent People
  3. Think Twice Before You Launch That Truth Bomb
  4. The Buddha Teaches: How to Empower Yourself in the Face of Criticism
  5. Stop Trying to Prove Yourself to the World

Many Businesses Get Started from an Unmet Personal Need

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Many successful entrepreneurs never set out with the goal of launching a large company, let alone hiring scores of people. They are motivated enough to develop solutions to a direct problem they are facing. Before long, they discover that they are not the only ones with that problem—and, like so, a successful business is born.

How “The Cult of Lulu” Got Started

Consider the genesis of Lululemon, the Canadian athletic apparel company (from The Atlantic‘s narrative of how sports changed the way Americans dress.)

In 1997, a retail entrepreneur in British Columbia named Chip Wilson was having back problems. So, like millions of people around the world, he went to a yoga class. What struck Wilson most in his first session wasn’t the poses; it was the pants. He noticed that his yoga instructor was wearing some slinky dance attire, the sort of second skin that makes a fit person’s butt look terrific. Wilson felt inspired to mass-produce this vision of posterior pulchritude. The next year, he started a yoga design-and-fashion business and opened his first store in Vancouver. It was called Lululemon.

[Yes, that’s the Chip Wilson who gained notoriety for blaming in-poor-shape women for ruining their Lululemon yoga pants by rubbing their thighs together too much. “Quite frankly, some women’s bodies just actually don’t work for it [his apparel],” he condescendingly declared on Bloomberg TV.]

At present, Lululemon has the highest sales-per-square-foot of any American apparel retailer. Its pricey workout clothing has become a wardrobe staple, prompting other retailers to launch competing apparel lines to cash in on the growing market.

Lululemon kindled the prevailing fixation on a healthy appearance. Its brand continues to be an elite fitness status symbol for the skinny and wealthy set. More broadly, over the last two decades, Lululemon has redefined how the current generation dresses and lives. The company pioneered the “athleisure” fashion revolution, which has blurred the lines between yoga-and-spin-class outfits and regular street clothes.

Sara Blakely’s Personal Undertaking Morphed Spanx into a Big Business

In a similar vein, entrepreneur Sara Blakely started the Spanx hosiery company after searching for a solution to improve the way she looked in a pair of her cream-colored pants. Blakely started her wildly successful entrepreneurial journey by making sure that the specific type of undergarment she ideated to solve her clothing problem did materialize commercially. From her biography on Wikipedia,

Forced to wear pantyhose in the hot Floridian climate for her sales role, Blakely disliked the appearance of the seamed foot while wearing open-toed shoes, but liked the way that the control-top model eliminated panty lines and made her body appear firmer. For her attendance at a private party, she experimented by cutting off the feet of her pantyhose while wearing them under a new pair of slacks and found that the pantyhose continuously rolled up her legs, but she also achieved the desired result.

Idea for Impact: Learn to Pay Attention to the Subtle Clues to Opportunities All-Around

Many entrepreneurs initially got their start by first recognizing and responding to a personal need or a localized problem and later discovering that they struck a universal chord.

If you want to become an entrepreneur, find out if you can solve a problem that you’ve personally experienced. Uncover opportunities that you may otherwise have missed by asking, “Does this have to be time-consuming, arduous, expensive, or annoying?” “How can I improve on this?” and “Can I do this better or different from the other fellow doing it over there?” Then expand your opportunity by asking, “Who else may be experiencing the same problem?”

Wondering what to read next?

  1. Creativity by Imitation: How to Steal Others’ Ideas and Innovate
  2. Van Gogh Didn’t Just Copy—He Reinvented
  3. Four Ideas for Business Improvement Ideas
  4. Howard Gardner’s Five Minds for the Future // Books in Brief
  5. How to Stimulate Group Creativity // Book Summary of Edward de Bono’s ‘Six Thinking Hats’

Inspirational Quotations #811

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If you ask me, what I have come to do in this world, I who am an artist, I will reply: I am here to live my life out loud.
—Emile Zola (French Novelist)

If the history of the past fifty years teaches us anything, it is that peace does not follow disarmament—disarmament follows peace.
—Bernard M. Baruch (American Financier)

Revolution, in order to be creative, cannot do without either a moral or metaphysical rule to balance the insanity of history.
—Albert Camus (Algerian-born French Philosopher)

Every condition of life, if attended with virtue, is undisturbed and delightful; but when vice is intermixed, it renders even things that appear sumptuous and magnificent, distasteful and uneasy to the possessor.
—Plutarch (Greek Biographer)

If you want to be successful, find someone who has achieved the results you want and copy what they do and you’ll achieve the same results.
—Tony Robbins (American Self-Help Author)

My father taught in the wise way which unfolds what lies in the child.
—Louisa May Alcott (American Novelist)

At times it is folly to hasten at other times, to delay. The wise do everything in its proper time.
—Ovid (Publius Ovidius Naso) (Roman Poet)

Appreciation is a wonderful thing: It makes what is excellent in others belong to us as well.
—Voltaire (French Philosopher, Author)

Ideas in secret die. They need light and air or they starve to death.
—Seth Godin (American Entrepreneur)

Never forget that absolutely everything you do is for your customers. Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what’s best for your customers.
—Derek Sivers (American Entrepreneur)

When one is seized with a passion to understand one’s self, one has to leave behind all normal life and habitual modes of thought.
—R. K. Narayan (Indian Novelist, Short-story Writer)

Money won’t make you happy, but everybody wants to find out for themselves.
—Zig Ziglar (American Author)

You should pardon many things in others, nothing in yourself.
—Ausonius (Latin Poet, Rhetorician)

Don’t One-up Others’ Ideas

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A manager who has the tendency to put his oar in his employees’ ideas ends up killing their ownership of ideas. This diminishes their motivation and performance.

When employees feel disrespected or unappreciated, survival instincts will kick in—employees turn inward and stop participating fully in their teams. It will only erode their commitment and led to poor results.

People Tend to Reject Ideas Offered by Others in Favor of Their Own

'What Got You Here Wont Get You There' by Marshall Goldsmith (ISBN 1401301304) In the bestselling What Got You Here Won’t Get You There (2007,) the celebrated leadership coach Marshall Goldsmith describes this behavior as the tendency to “add too much value.”

If you’re inclined to get wrapped up in adding your two cents and improving the quality of an idea a little, you may devalue an employee’s commitment to execute the idea:

Imagine an energetic, enthusiastic employee comes into your office with an idea. She excitedly shares the idea with you. You think it’s a great idea. Instead of saying, “Great idea!” you say, “That’s a nice idea. Why don’t you add this to it?” What does this do? It deflates her enthusiasm; it dampers her commitment. While the quality of the idea may go up 5 percent, her commitment to execute it may go down 50 percent. That’s because it’s no longer her idea, it’s now your idea.

Effective Coaching is Helping Others Discover Insights

Focus on helping others discover insights—not by solving the problem for them, but by helping them improve how they’re thinking about the problem.

  • If you have an idea that the other must hear, don’t tell them immediately. Use Socratic questioning to tease the idea out of them.
  • Examine how you hand out ideas. Resist the temptation to add your advice. Before you propose an idea, pause and ask yourself, “Is it worth it?”
  • Avoid declarative statements such as “you should …” or “I think … .”
  • The higher up you go in an organization, the more your suggestions become interpreted as orders.
  • Don’t marginalize the concerns of your team members in the interest of moving your ideas forward. Ignoring employees’ inputs can send a message to the entire team that you’re not actually looking for their creative ideas, but that you’ve got your own agenda and just want them to rubberstamp it.
  • Get your team involved early. People are more motivated to do the things they have to do if they are part of the planning and strategy.

Idea for Impact: Improve your team performance by encouraging better thinking, not by handing out advice.

Don’t give unsolicited advice. Don’t make team decisions to which you—but nobody else—is committed. Learn to persuade others to see things your way by tapping into their talents, passions, and abilities.

Remember, being an effective manager is not about winning yourself; it’s about making other people winners.

Wondering what to read next?

  1. Why Your Employees Don’t Trust You—and What to Do About it
  2. 20 Reasons People Don’t Change
  3. Don’t Lead a Dysfunctional Team
  4. The Jerk Dilemma: The Double-Edged Sword of a ‘No Jerks Here’ Policy
  5. How to Conquer Cynicism at Your Workplace

Inspirational Quotations #810

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Nothing can have value without being an object of utility.
—Karl Marx (German Philosopher, Economist)

How many a man has dated a new era in his life from the reading of a book.
—Henry David Thoreau (American Philosopher)

The man who does more than he is paid for will soon be paid for more than he does.
—Napoleon Hill (American Author)

As the turning of logs will make a dull fire burn, so change of studies will a dull brain.
—Henry Wadsworth Longfellow (American Poet)

Whatever you do, make it an offering to me—the food you eat, the sacrifices you make, the help you give, even your suffering.
—The Bhagavad Gita (Hindu Scripture)

There is no prejudice that the work of art does not finally overcome.
—Andre Gide (French Novelist)

If you want your life to be more rewarding, you have to change the way you think.
—Oprah Winfrey (American TV Personality)

Nothing is more sad than the death of an illusion.
—Arthur Koestler (British Writer, Journalist)

A trifle is often pregnant with high importance; the prudent man neglects no circumstance.
—Sophocles (Ancient Greek Dramatist)

Governments are necessarily continuing concerns. They have to keep going in good times and in bad. They therefore need a wide margin of safety. If taxes and debt are made all the people can bear when times are good, there will be certain disaster when times are bad.
—Calvin Coolidge (American Head of State)

The pleasure we derive from journeys is perhaps dependent more on the mindset with which we travel than on the destination we travel to.
—Alain de Botton (Swiss-born British Philosopher)

He who is greedy is always in want.
—Horace (Quintus Horatius Flaccus) (Roman Poet)

Some men are like musical glasses; to produce their finest tones you must keep them wet.
—Samuel Taylor Coleridge (English Poet)

Everything has its beauty but not everyone sees it.
—Confucius (Chinese Philosopher)

If we are strong, our strength will speak for itself. If we are weak, words will be of no help.
—John F. Kennedy (American Head of State)

An exaggeration is a truth that has lost its temper.
—Khalil Gibran (Lebanese-born American Philosopher)

Here’s a Tactic to Sell Change: As a Natural Progression

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In Venice: The Hinge of Europe, 1081–1797 (1974,) the eminent University of Chicago historian William McNeill outlined how the Venetian Republic shaped European history. Describing the notion of trans-cultural diffusion, he wrote,

When a group of men encounter a commodity, technique, or idea that seems superior to what they had previously known, they will try to acquire and make their own whatever they perceive to be superior, but only as long as this does not seem to endanger other values they hold dear.

University of Washington’s Roger Soder quotes McNeill’s remarks in The Language of Leadership (2001) and supplies a case in point:

This is best illustrated by the technique of Jesuits who brought “new math” [including astronomy and mechanics] to China in the 1600s. They created the myth that the new Western mathematics had in fact evolved out of ancient Chinese ideas. The new ideas, they felt, would be accepted much more readily if they were seen as a natural progression of previously accepted methods.

That’s an important lesson on how to sell change: as a natural progression of the status quo.

Idea for Impact: People find themselves unable or unwilling to make fundamental changes in their lives. They tend to be particularly unwelcoming of ideas that they fear will alienate them from their core values. Tread delicately if you want effective change.

Wondering what to read next?

  1. This Manager’s Change Initiatives Lacked Ethos, Pathos, Logos: Case Study on Aristotle’s Persuasion Framework
  2. Don’t Say “Yes” When You Really Want to Say “No”
  3. What Most People Get Wrong About Focus
  4. Serve the ‘Lazy Grapefruit’
  5. Honest Commitments: Saying ‘No’ is Kindness

Yes, Money Can Buy Happiness

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This HBR article considers why the pursuit of money isn’t bringing you joy.

Even though, as a society, we really have more time to spend than in previous societies as a result of convenience and mechanization, we tend to use free time to work yet more and expand our bank accounts, rather than invest that time in things that can provide us with more happiness—meaningful relationships, for example.

The article (and the related podcast) explains how to value your time over money, in particular by hiring help. Here is a précis:

You might not be able to change how many hours you work in a week, but you might be able to change how much of those non-work hours you’re spending on chores.

If you are having a really busy weekend and you have four or five hours of chores to do at home, that means you’re going to have four or five less hours to spend in any other way that could promote meaning and happiness.

When considering how we can use money to increase our happiness, most of us think of investing it in positive experiences like Hawaiian vacations. But it’s also important to think about how to eliminate negative experiences from our day. Take small actions—don’t do anything too drastic, but just sit down and think about whether there’s anything you can outsource that you really don’t like, that stresses you out a lot, that you can afford.

Idea for Impact: Use your hard-earned money to buy time, reduce stress, and increase happiness

If you feel increasingly strapped for time, consider (think opportunity costs) earmarking a fraction of your discretionary income to hire a personal assistant and buy get yourself some more of that most valuable of life’s supplies, free time.

Start by asking your friends for referrals for a reliable assistant. Outsource your housework, shopping, errands, and other tasks that you dislike. Use the salvaged time to seek activities that bring you joy—recreation, relationships, spiritual and intellectual nurturance, or even productive work.

However, farm out personal chores in moderation. There’s some evidence to suggest that people who outsource too much have the lowest levels of happiness, perhaps as a consequence of indolence.

Wondering what to read next?

  1. The Simple Life, The Good Life // Book Summary of Greg McKeown’s ‘Essentialism’
  2. The Extra Salary You Can Negotiate Ain’t Gonna Make You Happy
  3. The Problem with Modern Consumer Culture
  4. Wealth and Status Are False Gods
  5. Busyness is a Lack of Priorities

Inspirational Quotations #809

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In this world without quiet corners, there can be no easy escapes from history, from hullabaloo, from terrible, unquiet fuss.
—Salman Rushdie (Indian-born British Novelist)

Every error of the mind is the more conspicuous, and culpable, in proportion to the rank of the person who commits it.
—Juvenal (Roman Poet)

There are very honest people who do not think that they have had a bargain unless they have cheated a merchant.
—Anatole France (French Novelist)

If you are possessed by an idea, you find it expressed everywhere, you even smell it.
—Thomas Mann (German Novelist)

A wise lover values not so much the gift of the lover as the love of the giver.
—Thomas a Kempis (German Religious Writer)

A joke, even if it be a lame one, is nowhere so keenly relished or quickly applauded as in a murder trial.
—Mark Twain (American Humorist)

If you can’t stand the heat, you’d better get out of the kitchen.
—Harry S. Truman (American Head of State)

That’s the secret to life … replace one worry with another.
—Charles M. Schulz (American Cartoonist)

The most important thing about getting somewhere is starting right where we are.
—Bruce Fairchild Barton (American Advertising Executive)

Wisdom is like electricity. There is no permanently wise man, but men capable of wisdom, who, being put into certain company, or other favorable conditions, become wise for a short time, as glasses rubbed acquire electric power for a while.
—Ralph Waldo Emerson (American Philosopher)

Happiness does not lie in happiness, but in the achievement of it.
—Fyodor Dostoyevsky (Russian Novelist)

Let a man leave anger, let him forsake pride, let him overcome all bondage! No sufferings befall the man who is not attached to name and form, and who calls nothing his own.
—The Dhammapada (Buddhist Anthology of Verses)

High thoughts must have high language.
—Aristophanes (Greek Comic Playwright)

Humans should not worship other humans at all, but if they must do so it is better that the worshipped ones do not occupy any positions of political power.
—Christopher Hitchens (Anglo-American Social Critic)