If you work in an open cubicle farm, you already know that a lack of privacy and frequent interruptions can cause cubicle dwellers to get on each others’ nerves. Here are some ground rules and etiquette tips to follow.
- If you like to listen to music or the radio, keep the volume low or use headphones. Your neighbors may not work best with background music (or noise) and may not share your music preferences.
- Don’t speak loudly. Avoid long, loud conversations—sometimes unrelated to work—with colleagues or on the phone. Step out of your cubicle into the hallway or an empty conference room. Don’t pursue conversations on sensitive topics—it is impossible to know who else is listening.
- Avoid popping into others’ cubicles and parking yourself at an open seat. Don’t interpret an “open door” policy for a “no door” choice. Cubicles have made it easy to walk by someone, interrupt them, and start chatting. Don’t interrupt them if they seem busy. Prior to starting a conversation, take a second to ask them if now is a good time to talk. Remember that in the modern workplace, distractions kill productivity more than anything else.
- Speak to people from the front. If someone’s sitting with their back to the entrance of their cubicle, don’t startle them. Instead, knock on the wall of their cubicle or take a moment to walk around to their front before talking to them.
- Don’t look at others’ computer screens as you walk by their cubicles. Keep your glances out of other people’s space.
- Don’t expect others to keep track of their neighbors. If you intend to seek out Anna but can’t find her at her cubicle, don’t expect James to know where Anna is because he’s right next door to her.
- And, James may not want to have a chat with you while you wait for Anna. Don’t bother James. Leave a note for Anna and move on.
- Don’t linger around someone’s cubicle if they are chatting with another person or on a phone call. Revisit at another time.
- Don’t yell across cubicles. Walk over to the other’s location.
- Never borrow items from other people in the office without letting them know. If they are away, leave a note on their table saying that you took the item and will return it as soon as possible.
- Pay attention to personal hygiene and cubicle cleanliness. Don’t eat a smelly lunch. Don’t overuse perfumes. Don’t take off your shoes.
- Personalize your workspace (it’s a sign of nesting) with framed pictures, area rugs, memorabilia, fresh flowers, a candy jar, and the like. Be discerning; don’t flaunt anything distracting, political, religious, unprofessional, or offensive.
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