Enabling the Highest Degrees of Understanding: Book Summary of ‘The Unschooled Mind’

June 27, 2017 by Nagesh Belludi Leave a Comment

Traditional Schooling Fails to Teach Kids to Ask the Right Questions

In The Unschooled Mind (1991,) Harvard developmental psychologist Howard Gardner makes a persuasive case for why even the brightest students often lack a deep understanding of what traditional schooling purports to teach them.

According to Gardner, students (in elementary schools to graduate colleges) may take exams and earn degrees, but their supposed knowledge turns out deficient in situations that are at variance from the “text-to-test” framework in which they learnt it. To some extent, this disconnect is an outcome of teachers’ settling for “correct-answer compromises” whereby students take the rote repetition of facts, formulas, concepts, and theories for a real understanding of fundamental concepts.

Robust Forms of Intuitive Knowledge

Overall, Gardner argues that children tend to acquire well-established models for perceptive learning and intuitive thinking by the time they are five years old. They develop wide-ranging beliefs about the physical world and distinctive models of events and people.

Traditional Schooling Fails to Teach Kids to Ask the Right Questions Subsequently, when children begin their schooling, they are launched into pedagogic methods that often sidestep—even interfere with—the children’s entrenched patterns of learning and understanding. That is to say, children have to put up with a disagreeable dichotomy between their intuitive learning patterns and the academic learning:

In its theoretical resourcefulness and intuitions, [a 5-year old’s mind] is powerful; in its artistic endeavors, it can be creative and imaginative; in its adventurousness, it is exemplary. … Education that takes seriously the ideas and intuitions of the young child is far more likely to achieve success than education that ignores these views, either considering them to be unimportant or assuming that they will disappear on their own.

Experiential Learning, Supplanted by Critical Analysis and Synthesis, Can Enhance Students’ Points of View

The Unschooled Mind contends that far-reaching knowledge and appreciation of education can occur only when students are allowed to integrate their “prescholastic” learning modes with the scholastic and the disciplinary ways of traditional school education. “The problem is less a difficulty in school learning per se and more a problem in integrating the notational and conceptual knowledge featured in school with the robust forms of intuitive knowledge that have evolved spontaneously during the opening years of life.”

Gardner’s solution to this problem is to situate students in educational environments that pique their curiosity about the subject matter and, at the higher levels of education, challenge their preexisting assumptions. Educating children for the utmost degrees of understanding involves designing educational systems that help students synthesize these several patterns of learning.

Real Education Opens the Way to Thinking, Knowing, and Deeper Understanding

Real Education Opens the Way to Thinking, Knowing, and Deeper Understanding For real learning to occur, Gardner argues, students must have an opportunity to realize their own ignorance, and then ask and explore their own questions. Teachers must regularly expose students to “Christopherian encounters”—compelling personal discoveries of the inconsistencies between their various frames of reference—by approaching any subject matter through at least five instructive channels:

through narratives and stories,
through logical and quantitative lines of attack,
through “foundational” or philosophical inquiries,
through aesthetic approaches (exploring the creative and artistic elements) and
through creating and drawing upon the students’ life-experiences.

Gardner claims that traditional schooling should incorporate more apprenticing—apprenticeship programs build most effectively on the ways children learn—and schools should become more like children’s museums.

Recommendation: Read The Unschooled Mind by Howard Gardner, especially if you have a child in school. The key takeaway: to enable the highest degrees of understanding, any skills instruction must be systematically reinforced by instruction in which the deployment of the skills makes holistic sense.

Inspirational Quotations #690

June 25, 2017 by Nagesh Belludi Leave a Comment

True consistency, that of the prudent and the wise, is to act in conformity with circumstances, and not to act always the same way under a change of circumstances.
—John C. Calhoun

The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.
—Vince Lombardi

Less is more.
—Ludwig Mies van der Rohe

If a man offend a harmless, pure, and innocent person, the evil falls back upon that fool, like light dust thrown up against the wind.
—The Dhammapada

The most important of life’s battles is the one we fight daily in the silent chambers of the soul.
—David O. McKay

The words of wicked people are totally different from their thoughts and their actions totally disagree with their words. On the other hand, great people are consistent in their thoughts, words and deeds.
—Hitopadesha

Names are changed more readily than doctrines, and doctrines more readily than ceremonies.
—Thomas Love Peacock

Victory may be honorable to the arms, but shameful to the counsels of the nation.
—Henry St John, 1st Viscount Bolingbroke

Pain is a relatively objective, physical phenomenon; suffering is our psychological resistance to what happens. Events may create physical pain, but they do not in themselves create suffering. Resistance creates suffering. Stress happens when your mind resists what is…The only problem in your life is your mind’s resistance to life as it unfolds.
—Dan Millman

Key to being liked: While retaining integrity, do more agreeing, amplifying, empathizing. do less arguing, one-upping, yes-butting.
—Marty Nemko

Getting older is no problem. You just have to live long enough.
—Groucho Marx

Science is the systematic classification of experience.
—George Henry Lewes

Everyone points to the other man, who, according to him, is happier. But the only one, who has the courage to declare that he is truly happy, is he who has relinquished all his passions and hungers from within.
—Swami Chinmayananda

Five Signs of Excessive Confidence

June 20, 2017 by Nagesh Belludi Leave a Comment

Confidence is generally a respectable and necessary workplace trait.

However, there is a darker side to confidence.

People who display overconfidence, hubris, and narcissism engage in self-destructive behaviors at work because their self-aggrandizement blinds them from their personal judgment and their managerial and leadership performance.

If you believe you may be displaying any of the following signs of excessive confidence, you need some coaching and feedback. Ask a trusted friend, colleague, or mentor for some honest feedback. Work to change your attitude—promptly.

You tend to believe that your ideas are the only ones worth acting on. When others contribute ideas and suggestions, you tend to turn them off while promoting only the ideas that you come up with. You tend to get angry with others for their unwise and impractical suggestions. You are resistant to learning from others or from previous experiences.
You tend to act on solutions without input from others. You believe that it is up to only you to supply new ideas and solve problems. You are convinced that you are the only one who knows as much as necessary to do the right thing. When others summon up ideas and suggest watch-outs, you tend to brush them off with “I know that” statements.
You tend to express an opinion on everything—even when the topic of interest is outside your area of expertise. You act as if you’ve accepted the reality that you have to work with less-qualified people who just can’t get the right things the right way (i.e. your way.) If only your opinions were considered and if you had your way, your team and company would do “so much better.”
You tend to defend your mistakes and your failures. You don’t recognize your limitations and the mistakes of your ways. You can’t take help. You are closed off to others’ feedback and suggestions for change.
You tend to externalize blame. You’re often a victim of everyone else’s failures or a victim of external circumstances. You gripe that others just don’t understand you or they aren’t qualified enough to see the wisdom of your ways.

If you can’t recognize and accept the problems related to how your behavior comes across to other people, you may be derailing your managerial and leadership potential.

Idea for Impact: Greatness lies in balancing self-assurance with self-effacement. I recommend leadership coach extraordinaire Marshall Goldsmith‘s outstanding What Got You Here Won’t Get You There. Addressing already-successful people, Goldsmith describes how personality traits that bring you initial career success could hold you back from going further!

Inspirational Quotations #689

June 18, 2017 by Nagesh Belludi Leave a Comment

Power over others is weakness disguised as strength. True power if within, and it is available to you now.
—Eckhart Tolle

Nothing is so common as unsuccessful men with talent. They lack only determination.
—Chuck Swindoll

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
—John Cage

Only the insane take themselves quite seriously.
—Max Beerbohm

A whipping never hurts so much as the thought that you are being whipped.
—E. W. Howe

No artist is ahead of his time. He is his time. It’s just that the others are behind the time.
—Martha Graham

You’re not a human being until you value something more than the life of your body. And the greater the thing you live and die for the greater you are.
—Orson Scott Card

My focus is to forget the pain of life. Forget the pain, mock the pain, reduce it. And laugh.
—Jim Carrey

There are wounds of self-love which one does not confess to one’s dearest friends.
—Jean Antoine Petit-Senn

Sometimes the majority only means that all the fools are on the same side.
—Anonymous

There is strength in numbers and unity. That is the way you can kill an enemy. Just look at the collection of straws that make the roof of the hut. They protect us from even the heavy rains, alone none of those straws can do the same.
—Subhashita Manjari

Wisdom is the assimilated knowledge in us, gained from an intelligent estimation and close study of our own direct and indirect experience in the world.
—Swami Chinmayananda

The person who makes a success of living is the one who sees his goal steadily and aims for it unswervingly. That is dedication.
—Cecil B. DeMille

Regrets are idle; yet history is one long regret. Everything might have turned out so differently.
—Charles Dudley Warner

This life is short, the vanities of the world are transient, but they alone live who live for others, the rest are more dead than alive. If all of us think for the society and the country, all our problems will be solved.
—Swami Vivekananda

Rapoport’s Rules to Criticize Someone Constructively

June 16, 2017 by Nagesh Belludi Leave a Comment

In Intuition Pumps and Other Tools for Thinking, philosopher Daniel Dennett lists Anatol Rapoport‘s rules of constructive argument and debate:

Just how charitable are you supposed to be when criticizing the views of an opponent? If there are obvious contradictions in the opponent’s case, then you should point them out, forcefully. If there are somewhat hidden contradictions, you should carefully expose them to view—and then dump on them. But the search for hidden contradictions often crosses the line into nitpicking, sea-lawyering and outright parody. The thrill of the chase and the conviction that your opponent has to be harboring a confusion somewhere encourages uncharitable interpretation, which gives you an easy target to attack. But such easy targets are typically irrelevant to the real issues at stake and simply waste everybody’s time and patience, even if they give amusement to your supporters. The best antidote I know for this tendency to caricature one’s opponent is a list of rules promulgated many years ago by social psychologist and game theorist Anatol Rapoport (creator of the winning Tit-for-Tat strategy in Robert Axelrod’s legendary prisoner’s dilemma tournament).

How to compose a successful critical commentary:

You should attempt to re-express your target’s position so clearly, vividly, and fairly that your target says, “Thanks, I wish I’d thought of putting it that way.”

You should list any points of agreement (especially if they are not matters of general or widespread agreement).

You should mention anything you have learned from your target.

Only then are you permitted to say so much as a word of rebuttal or criticism.

One immediate effect of following these rules is that your targets will be a receptive audience for your criticism: you have already shown that you understand their positions as well as they do, and have demonstrated good judgment (you agree with them on some important matters and have even been persuaded by something they said).

This comports with the following sage advice gentle art of criticizing people effectivity:

“If you disagree with somebody, you want to be able to state their case better than they can. And at that point you’ve earned the right to disagree with them. Otherwise you should keep quiet.”
—Charlie Munger, Warren Buffett’s business partner (see this article)
“The man who can hold forth on every matter under debate in two contradictory ways of pleading, or can argue for and against every proposition that can be laid down—such a man is the true, the complete, and the only orator.”
—Roman Orator Cicero (see this article)
“I have yet to find a more efficient and reliable way to probe the depths of a person’s knowledge and seriousness about an issue than asking them to explain the other side’s perspective.”
—Entrepreneur Ben Casnocha (see this article)
“If you can’t imagine how anyone could hold the view you are attacking, you just don’t understand it yet.”
—Philosopher Anthony Weston in Rulebook for Arguments (see this article)
“When you think you can nail someone with your argument, take a breath & see if you can phrase it as a face-saving question.”
—Career Coach Marty Nemko

20 Reasons People Don’t Change

June 13, 2017 by Nagesh Belludi Leave a Comment

They Don't Want to Change

If you have trouble getting people to change, perhaps one—or more—of the following reasons are to blame:

They don’t want to change … they find reassurance in the status quo
Their environment is holding them back
They’ve tried to change in the past, failed, and have given up
Your coaching / feedback is garbled … the benefits of change are unclear
They don’t react well to criticism
They’re suspicious of your motives (i.e. fear of manipulation)
They see little incentive to change
They don’t know how to change
They have no role models
There’s no support (or resources) for change
Change threatens their self-image
They can’t tell what’s really important
They don’t feel courageous enough … i.e. they fear failure
They don’t feel enough pain yet
They’re overconfident or arrogant
They fear their weaknesses will be exposed
They’re too lazy and undisciplined
Change requires giving up something they presently value
They resist change that’s imposed from outside … i.e. they’re not intrinsically motivated for change
Change undermines their self-confidence

Idea for Impact: Temper your expectations of others. Old habits die hard. Even Einstein’s doctor couldn’t get the great physicist to quit smoking despite his deteriorating health.

Be realistic about changing others’ hearts and minds. If you can learn to accept them for who they are and let go of your conceptions of their perfection, your relationships become more richer.

Inspirational Quotations #688

June 11, 2017 by Nagesh Belludi Leave a Comment

A closed mind is a good thing to lose.
—Muriel Strode

A noble deed is a step toward God.
—Josiah Gilbert Holland

An honor is not diminished for being shared.
—Lois McMaster Bujold

Courtesy is the oil that greases the wheels of life.
—Unknown

From tonight onwards, take complete control of your life. Decide, once and for all, to be the master of your fate. Run your own race. Discover your calling and you will start to experience the ecstasy of an inspired life.
—Robin Sharma

Ignorance is never out of style. It was in fashion yesterday, it is the rage today and it will set the pace tomorrow.
—Frank Lane

It takes courage to grow up and turn out to be who you really are.
—E. E. Cummings

Don’t confuse tact with cowardice. Sometimes, it’s wise to speak up boldly.
—Marty Nemko

Excessive anger is a great harm, but greater still is the unmindfulness born of excessive pleasure. Just as perpetual poverty slowly slays one’s knowledge, so does frequent forgetfulness destroy one’s prestige.
—Thirukkural

Elegance does not consist in putting on a new dress.
—Coco Chanel

Of all vanities and fopperies, the vanity of high birth is the greatest. True nobility is derived from virtue, not from birth. Titles, indeed, may be purchased; but virtue is the only coin that makes the bargain valid.
—Richard Burton

It is well for people who think to change their minds occasionally in order to keep them clean. For those who do not think, it is best at least to rearrange their prejudices once in a while.
—Luther Burbank

Trying to get everyone to like you is a sign of mediocrity.
—Colin Powell

Great minds think alike.
—Common Proverb

We tell lies when we are afraid. Afraid of what we don’t know, afraid of what other might think, afraid of what will be found out about us. But, everytime we tell a lie, that thing we fear grows stronger.
—Unknown

If frequency with which you cite an education credential does not decrease over the course of your life, you’re not accomplishing very much.
—Ben Casnocha

Release Your Cows … Be Happy

June 9, 2017 by Nagesh Belludi Leave a Comment

Attachments are Commonly the Cause of Much Suffering

In response to my article on tempering our expectations and avoiding disappointments, a dear friend inquired,

I follow the idea that when one has no control over a situation, one should not have their desired outcome be their expectations or it will lead to disappointment. Ex: I want my favorite sports team to win, but I am not a player who can change the outcome.

But where does this leave someone with a grand vision or a 10-year plan? We all start out having to learn, having to grow, not having the answers, having to “figure it out”. Do you tell a young doctor “you can’t cure cancer”?

How do you bridge from this idea of expectations to one that explains how one can navigate through life and achieve great accomplishments, like finding a cure for cancer?

Attachments are Commonly the Cause of Much Suffering

We Suffer—and Make Our Loved Ones Suffer—when We Try to Hold on to Things

Life is enjoyable, joyful, fascinating, and purposeful because of the attachments we form. Nevertheless, Buddhism teaches us, the loss of these very attachments is the root cause of the worst pains in life. Even the realization of the prospective loss of a cherished attachment—a person, pet, feeling, hope, ambition, or an inanimate object—can make us suffer.

The Buddha taught that all conditioned phenomena (everything we can know through our senses) are impermanent and transient. Everything we come across and all our “encounters” end in eventual separation. Expounding this foremost ingredient of the Buddhist thinking, the renowned Vietnamese-French Zen Buddhist monk Thich Nhat Hanh (b.1926) narrates a Buddhist parable in The Heart of the Buddha’s Teaching:

One day, after the Buddha and a group of monks finished eating lunch mindfully together, a farmer, very agitated, came by and asked, “Monks, have you seen my cows? I don’t think I can survive so much misfortune.” The Buddha asked him, “What happened” and the man said, “Monks, this morning all twelve of my cows ran away. And this year my whole crop of sesame plants was eaten by insects!” The Buddha said, “Sir, we have not seen your cows. Perhaps they have gone in the other direction.” After the farmer went off in that direction, the Buddha turned to his Sangha and said, “Dear friends, do you know you are the happiest people on Earth? You have no cows or sesame plants to lose.” We always try to accumulate more and more, and we think these ‘cows’ are essential for our existence. In fact, they may be the obstacles that prevent us from being happy. Release your cows and become a free person. Release your cows so you can be truly happy.

In a Graceful State, There is No Clinging, No Expectation, and No Desire

Though somewhat pedestrian, there is a profound wisdom in developing a sense of nonattachment (Sanskrit: upādāna.) Take for example our personal relationships. They are always a challenge because we keep wanting others—family, friends, and colleagues, even pets—to be who we want them to be for us. But if we can learn to accept them for who they are and let go of our conceptions of their perfection for us, our relationships become more straightforward and richer.

Often, the Buddhist concept of nonattachment is misunderstood as “non-loving” and relinquishment. The “absence of craving” (alobha) is the opposite of “craving” or “greed” (lobha). Nonattachment is not to abandon our loved ones, but to dispose of tendencies of self-protective clinging that preclude us from treasuring our loved ones more unreservedly and unconditionally.

All conditioned phenomenon are subject to emerging and passing. The more we attach to things that will change and pass away, the more we will suffer. The more expectations we have—for material success, for comfort, for exclusively happy relationships—the greater our inevitable disappointments.

Idea for Impact: Let Go, Be Happy

Release Your Cows » No Clinging, No Expectation, and No Desire Learn to let go of your metaphorical cows—those things you’re attached to. Only when you can get out of your own way, you can allow the world and its riches to work their magic. Embrace that prosperity.

Remember, nonattachment is neither indifference nor self-denial. Accepting the nature of our clinging and attachments in their true and transient nature eases our fears, opens our hearts, and benefits others and ourselves. Letting go of attachments is the secret to really enjoying life and loving others. It is freedom. It is nirvāṇa.

Bad Customers Are Bad for Your Business

June 6, 2017 by Nagesh Belludi Leave a Comment

Herb Kelleher: “Dear Mrs. Crabapple, We will miss you.”

Herb Kelleher of Southwest Airlines Southwest Airlines is a paragon of superlative customer service. Southwest’s happy and engaged employees routinely go out of their way to delight their customers. In spite of such remarkable devotion to customer satisfaction, there have been times when Southwest had to decide that some customers were just wrong for their business.

In the very entertaining and enlightening Nuts!: Southwest Airlines’ Crazy Recipe for Business and Personal Success, authors Kevin and Jackie Freiberg narrate how Southwest had to let go of a customer who couldn’t be less satisfied with her travel experience. This customer relations-story is best appreciated in light of the fun-loving and gregarious nature of Southwest’s legendary founder and ex-Chairman/CEO Herb Kelleher.

A woman who frequently flew on Southwest, was constantly disappointed with every aspect of the company’s operation. In fact, she became known as the “Pen Pal” because after every flight she wrote in with a complaint.

She didn’t like the fact that the company didn’t assign seats; she didn’t like the absence of a first-class section; she didn’t like not having a meal in flight; she didn’t like Southwest’s boarding procedure; she didn’t like the flight attendants’ sporty uniforms and the casual atmosphere.

Her last letter, reciting a litany of complaints, momentarily stumped Southwest’s customer relations people. They bumped it up to Herb’s desk, with a note: ‘This one’s yours.’

In sixty seconds, Kelleher wrote back and said, ‘Dear Mrs. Crabapple, We will miss you. Love, Herb.’

Bad Customers: Wrong for Your Business, Wrong for Your Employees

Customers are the lifeblood of any business. Customer satisfaction begets loyalty, and loyalty begets revenues and profits. Businesses can therefore never place too much emphasis on their customers.

However, with slogans like “the customer is always right,” many businesses fall into the trap—and the slippery slope—of trying to satisfy every customer’s every wish.

Although your business may need all its customers—even the irksome ones—the reality is that some customers can actually be bad for your business. You can’t sustainably run a business without trying to satisfy every customer—particularly those cranky, annoying, or unreasonable ones.

Be wary of customers that fall into these categories:

Customers who require high maintenance but cannot be charged more
Customers whose demand for price destroys your profitability
Customers who want a lot more (better product, better service, better schedule) but are tightfisted
Customers who require supplementary services or products (especially those that are not part of your business’s core competencies) and tailored solutions that you don’t provide and can’t profitably offer to the rest of your customer base
Customers who don’t subscribe into the future vision of your business or your industry, which they’ll need to strategically commit to as some point in the future
Customers who tend to be aggressive and hostile, and disrespectful to your employees, regardless of how well they serve the customers

Strategic Customer Management Involves Being Tough Minded with Some Customers

Strategic Customer Management Considering your long-term business goals, sifting through who should and who shouldn’t be your customers is an important element of strategic leadership.

With every product or service you offer, focus on who you want your customer to be, what expectations they have of you, and what you can profitably provide to them. Once you have figured that out, customers who don’t fit well need to be managed judiciously and decisively.

Without strategic customer management, you run a risk of disrupting your ability to converge around the needs of your principal customer base.

Remember the notion of opportunity cost—every ‘no’ is a ‘yes’ to something important.

Idea for Impact: Let Go of Some of Your Troublesome Customers

Sometimes, it may be better to lose certain customers by turning them down than to dilute your ability to serve other valuable customers profitably. Stop trying to delight every customer. Take a hard look at the past, current, and future of every customer and prioritize whom you can going to serve better and more successfully.

Right Attitudes

Tools for Personal and Professional Advancement

Enabling the Highest Degrees of Understanding: Book Summary of ‘The Unschooled Mind’

Traditional Schooling Fails to Teach Kids to Ask the Right Questions

Robust Forms of Intuitive Knowledge

Experiential Learning, Supplanted by Critical Analysis and Synthesis, Can Enhance Students’ Points of View

Real Education Opens the Way to Thinking, Knowing, and Deeper Understanding

Inspirational Quotations #690

Top Blog Articles of 2017, H1

Inspirational Quotations #689

Rapoport’s Rules to Criticize Someone Constructively

20 Reasons People Don’t Change

Inspirational Quotations #688

Release Your Cows … Be Happy

Attachments are Commonly the Cause of Much Suffering

We Suffer—and Make Our Loved Ones Suffer—when We Try to Hold on to Things

In a Graceful State, There is No Clinging, No Expectation, and No Desire

Idea for Impact: Let Go, Be Happy

Bad Customers Are Bad for Your Business

Herb Kelleher: “Dear Mrs. Crabapple, We will miss you.”

Bad Customers: Wrong for Your Business, Wrong for Your Employees

Strategic Customer Management Involves Being Tough Minded with Some Customers

Idea for Impact: Let Go of Some of Your Troublesome Customers

Archives

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Traditional Schooling Fails to Teach Kids to Ask the Right Questions

Robust Forms of Intuitive Knowledge

Experiential Learning, Supplanted by Critical Analysis and Synthesis, Can Enhance Students’ Points of View

Real Education Opens the Way to Thinking, Knowing, and Deeper Understanding

Wondering what to read next?

Wondering what to read next?

Wondering what to read next?

Wondering what to read next?

Wondering what to read next?

Wondering what to read next?

Attachments are Commonly the Cause of Much Suffering

We Suffer—and Make Our Loved Ones Suffer—when We Try to Hold on to Things

In a Graceful State, There is No Clinging, No Expectation, and No Desire

Idea for Impact: Let Go, Be Happy

Wondering what to read next?

Herb Kelleher: “Dear Mrs. Crabapple, We will miss you.”

Bad Customers: Wrong for Your Business, Wrong for Your Employees

Strategic Customer Management Involves Being Tough Minded with Some Customers

Idea for Impact: Let Go of Some of Your Troublesome Customers

Wondering what to read next?

Archives

Shop at Amazon. Support a Noble Cause.