Social Dynamics

How Not to Handle a Bad Boss

September 20, 2022 By Nagesh Belludi Leave a Comment

Demanding bosses come in an assortment of guises: idealists, megalomaniacs, overbearing tyrants, windbags, windbags, narcissists, micromanagers, and so on. And you’ll work for some at various stages in your career.

But no matter the boss type, attaching labels like demanding or overbearing can eventually turn into a self-fulfilling prophecy. The moment you label someone as problematic, you’ve made them more challenging to work with because you’ll no longer give this person the benefit of the doubt. You’ll not relate with them on a productive level.

Idea for Impact: Focus instead on recognizing the boss’s specific behaviors. Calibrate yourself to match your boss’s style, and build a strategic liaison founded on expectations for yourself and the relationship.

When Anonymity Becomes Cowardice

September 8, 2022 By Nagesh Belludi Leave a Comment

A variety of psychological factors contribute to people being nasty online. Rider University psychologist John Suler famously argued that online environments unleash aspects of our personality that we usually keep under guard—a phenomenon he called the online disinhibition effect. With names concealed, there’s no pressure to maintain a public facade. Cyberspace becomes a separate dimension where the usual rules don’t apply. Actions no longer carry consequences. There’s no liability for rudeness and inappropriate behavior.

The disinhibition effect is also called ‘The Gyges Effect,’ after the Ring of Gyges, a mythical invisibility device in Plato’s Republic. The ring grants its owner the power to become invisible at will. Plato considers whether an intelligent person would be just if one did not have to fear any bad reputation for committing injustices.

Social media has a way of magnifying some of the worst facets of human nature. By allowing masked identities, as Professor Suler points out, abusers avoid accountability for their conduct and dissociate their online selves from their real-world selves. In real life, combative behavior triggers a victim’s immediate reaction–a change in tone of voice or a counterargument, even aggression. However, these deterrents are missing or delayed in the online world, and social inhibition is removed. Online abusers see their victims as faceless, abstract cutouts with no feelings and undeserving of fairness, compassion, and honesty.

Idea for Impact: Keep away from being nasty online. Awareness and activism are vital to civic duty, but you should seek out actual human beings who know how to converse intelligently on anything they disagree with.

Stop Stigmatizing All Cultural ‘Appropriation’

July 21, 2022 By Nagesh Belludi Leave a Comment

From The Telegraph over the weekend: a Leeds-based “woke dance school,” the Northern School of Contemporary Dance, “drops ballet from auditions as it is ‘white’ and ‘elitist'” as it “reviews ballet art form as part of a diversity drive.”

Many other performance arts are rooted in other cultural traditions, so should we expect that white folk refrains from performing those because that would be cultural appropriation? Shun yoga, not wear cornrow, and drop taco nights?

Should everyone else avoid trains, cars, computers, and much else because they’re white European originations?

Should people not be allowed to wear clothing, cultivate hobbies, or pursue careers that aren’t reflective of the culture they were raised in?

Look, works of art incorporating racist clichés and caricatural images (such as in The Nutcracker) should be reassessed with a different consciousness. Appropriation is elastic and ill-defined. Not all cultural appropriation is harmful or exploitative, certainly not innocuous cultural appreciation—where elements of other cultures could be used to pay reverence and highlight the historic oppressions of those cultures. Appropriation is but offensive when what’s being appropriated brings problems to the people to who the cultural artifact belongs.

On embargoing ballet, let’s stop denunciations of white pride where it doesn’t exist before. Let’s not fuel resentment with our shrill accusations and ill-thought overreactions and contribute to the rise of white supremacy.

Idea for Impact: Raise cultural hackles only for a good cause, i.e., when there’s real offense intended. Don’t stigmatize valuable cultural interchange. Delimiting features of cultures is contradictory to our goal of creating a diverse, melting-pot society. E pluribus unum.

Book Summary: No Filter & The Inside Story of Instagram

July 18, 2022 By Nagesh Belludi Leave a Comment

No Filter: The Inside Story of Instagram (2020) narrates the civil networking service’s ascendance from a Silicon Valley startup to a cultural phenomenon with an ever-present feature of everyday life and an advertising juggernaut.

The book’s author, Bloomberg journalist Sarah Frier, says, “On social media, the average user is scrolling passively, wanting to be entertained and updated on the latest. They are therefore even more susceptible to suggestions by the companies, and by the professional users on a platform who tailor their behavior to what works well on the site.”

Instagram evolved from Burbn, a mobile check-in app. The founders Kevin Systrom and Mike Krieger refocused their app on photo-sharing, which had become a well-liked feature among Burbn’s users. Most cellphone cameras were pretty shoddy then, so Systrom and Krieger implemented filters to make the pictures prettier.

The founders didn’t, however, consider the downside of their innovation—reality-adjusting filters made not only users’ pictures but their lives, by extension, look more appealing. “Instagram’s early popularity was less about the technology and more about the psychology—about how it made people feel. The filters made reality look like art. And then, in cataloging that art, people would start to think about their lives differently, and themselves differently.”

No Filter author Frier shines in analyzing how Instagram rewired society and ushered far-reaching consequences for society, especially on young people’s mental health. Instagram and its ilk have stolen self-esteem and our attention span, leaving us with a needy dependency on strangers’ affirmation for a scripted-reality form of our lives. “The more you give up who you are to be liked by other people, it’s a formula for chipping away at your soul. You become a product of what everyone else wants, and not who you’re supposed to be.” The ability to rework photos to perfection has spread insecurity—even leading to a surge in filter-inspired plastic surgery.

No Filter also fixates on the battle for Instagram’s soul, following its purchase by Facebook for a then-absurd $1 billion, but seemingly a bargain today. There’s considerable corporate drama and cultural clash, but nothing like the co-founder infighting retold in Nick Bilton’s Hatching Twitter (2013; my summary.) Facebook founder Mark Zuckerberg emerges controlling and rather callous. In seeking incessant growth, he continually thwarts the Instagram team. Paranoid that Instagram’s advance could “cannibalize” and replace Facebook in cultural relevance someday, Zuckerberg held them back. As Instagram grew bigger and cooler, Facebook acted “like the big sister that wants to dress you up for the party but does not want you to be prettier than she is.” In 2018, Systrom and Krieger left Facebook.

Recommendation: Quick read No Filter: The Inside Story of Instagram (2020) for a compelling founding story and a relevant primer on the sweeping socio-cultural impacts ushered by the heavy use of social media.

Why You May Be Overlooking Your Best Talent

April 25, 2022 By Nagesh Belludi Leave a Comment

Many organizations have a hard time articulating their culture. They can’t explain what they mean when they evoke the phrase “culture fit.” Sometimes it’s just an excuse to engage employees better whom managers feel they can personally relate.

Affinity bias is a common tendency to evaluate people like us more positively than others. This bias often affects who gets hired, promoted, or picked for job opportunities. Employees who look like those already in leadership roles are more likely to be recognized for career development, resulting in a lack of representation in senior positions.

This affinity for people who are like ourselves is hard-wired into our brains. Outlawing bias is doomed to fail.

Idea for Impact: If you want to avoid missing your top talent, become conscious of implicit biases. Don’t overlook any preference for like-minded people.

For any role, create a profile that encompasses which combination of hard and soft skills will matter for the role and on the team. Determine what matters and focus on the traits and skills you need.

Cancel Culture has a Condescension Problem

February 28, 2022 By Nagesh Belludi 1 Comment

Cancel culture and wokism have allowed for overly politicized worldviews where people both on the left and on the right are quick to take offence. There is, at present, a strong instinct to censure, anathematize, ostracize, and insist upon punishment for people or perspectives that are deemed unacceptable. Acceptable expression is being forced into ever-smaller confines.

It’s not enough for each faction to point to the hypocrisy of the other. It’s also crucial for each to defend theirs—and the others’—right to say disagreeable and objectionable statements and subject them to empirical and logical assessment.

While we shouldn’t organize our worlds around the sensibilities of those who’re easily distressed, every person should have the right to decide his beliefs for himself, speak freely, and defend his views during civilized discourse. Intellectual inquiry can’t thrive if people can’t express themselves in good faith.

Idea for Impact: Cancel culture is to be kept within bounds if we are to preserve a free society. If we fail to stand up for the right to speech that we dislike, why retain the right for the speech we do like?

Many Creative People Think They Can Invent Best Working Solo

January 19, 2022 By Nagesh Belludi Leave a Comment

Apple co-founder Steve “Woz” Wozniak writes in his memoir, iWoz: Computer Geek to Cult Icon: How I Invented the Personal Computer, Co-Founded Apple, and Had Fun Doing It (2006):

Most inventors and engineers I’ve met are like me—they’re shy and they live in their heads. They’re almost like artists. In fact, the very best of them are artists. And artists work best alone—best outside of corporate environments, best where they can control an invention’s design without a lot of other people designing it for marketing or some other committee. I don’t believe anything really revolutionary has ever been invented by committee… I’m going to give you some advice that might be hard to take. That advice is: Work alone.

Teams aren’t automatically better at creativity. In what’s termed “collaborative inhibition,” everyone needs to be happy, so team members talk and talk until they’ve reached a consensus on a decision which is usually the lowest common denominator—something tepid that everyone, worn out from the prolonged discussion, can endorse.

Idea for Impact: The best creative decisions often reflect a unique, opinionated perspective. Look for ways to increase organizational creativity by building better environments in which individual creativity can thrive.

If You Can’t “Think on the Spot,” Buy Yourself Time

September 30, 2021 By Nagesh Belludi Leave a Comment

The secret of “thinking on the spot” is to be prepared. Occasionally, though, when you’re put on the spot, the unanticipated questions and requests for your time and money can leave you feeling tongue-tied and wanting to head for the door.

To put your best response forward and prevent getting forced into some commitment that you might regret later, see if you can buy yourself some time.

When someone says something that you don’t agree with, and you can’t speak up at that moment, you can declare that you need to get educated on the subject before chatting about it further. Bonus: Conversations are often easier when you think through the nuances and get prepared to assert your positions.
When someone asks you to do something that you aren’t sure you want to do, buy yourself time by saying you must check on something or consult somebody before making a commitment. Bonus: Taking time before you say no can soften the news of your rejection.

Buy yourself more time and speak up later on your own terms. Even if you end up disagreeing with your interlocutor or declining her request, she’ll feel appreciated knowing you’ve given her opinion or request some thought.

Idea for Impact: Buying time—and sometimes stalling—is your prerogative. It shows consideration for others—and for yourself. It’s is a way of respecting your own wants and needs.

Consensus is Dangerous

August 30, 2021 By Nagesh Belludi Leave a Comment

Management books tout the importance of harmony, cohesion, and alignment with company values and practices. Comforting though they are, such goals often carry with them the assumption that unanimity is always helpful.

Indeed, like-mindedness has its benefits, viz. high morale, a sense of identity, and a vision’s execution. But an unchallenged majority can “bend reality.” Toeing the line can delude everyone into having faith in opinions that’re not true or beneficial.

I’ve talked previously about how humans have a tendency to create, maintain, and guard cliques. Life-minded groups recruit, socialize, and reward consensus while reproving dissent (consider Scientology.) People are recruited to fit with the organization, and they become even more socialized into the culture.

Influence-by-majority belief narrows the cognitive map

For the sake of consensus, people can overlook the confutation from their own senses and blindly follow the majority, whether right or wrong. In the bestselling Outliers: The Story of Success (2008,) pop sociologist Malcolm Gladwell calls attention to the cultural predisposition to maintain silence and not rock the boat:

Korean Air had more plane crashes than almost any other airline in the world for a period at the end of the 1990s. When we think of airline crashes, we think, Oh, they must have had old planes. They must have had badly trained pilots. No. What they were struggling with was a cultural legacy, that Korean culture is hierarchical. You are obliged to be deferential toward your elders and superiors in a way that would be unimaginable in the U.S.

Uniformity of thought and esprit de corps can act together to make people amenable and taciturn when they see a problem or a better option.

Idea for Impact: Making sure everyone’s on the same page can produce harmony—of the cult-like variety. Encourage dissent and counterevidence in decision-making.

Social Dynamics

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Influence-by-majority belief narrows the cognitive map

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