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Chance and the Currency of Preparedness: A Case Study on an Indonesian Handbag Entrepreneur, Sunny Kamengmau

October 13, 2025 By Nagesh Belludi Leave a Comment

Luck Meets Readiness: Harnessing Chance with the Currency of Preparedness

Travelers are often captivated by the allure of handcrafted treasures they discover in remote corners of the world. This fascination frequently sparks a compelling entrepreneurial question: Could these artisanal goods be imported and sold abroad? That question—equal parts reverence and ambition—is often where vision begins. Yet the true challenge of bringing such ideas to life lies in finding the right local partner—someone deeply embedded in the artisan community and capable of navigating the complex processes of recruiting artisans, managing production, and ensuring quality control.

Prepared Minds and Fortunate Turns

This is the story of Sunny Kamengmau, an Indonesian entrepreneur whose boutique handbag brand, Robita, won the hearts of consumers in Japan. Originally from a small village on a far-flung island in the archipelago, Sunny moved to Bali in search of a livelihood. He worked various jobs—hotel gardener, security guard—and began learning English and Japanese to better connect with international visitors.

In 1995, serendipity arrived not as a revelation but as a conversation. A chance meeting with Japanese entrepreneur Nobuyuki Kakizaki at a hotel set the stage for an extraordinary journey. The two remained in contact, and three years later, they launched an initiative to create handmade leather bags for the Japanese market, where quiet beauty is deeply appreciated. That marked the birth of Robita.

Collaborating closely with local artisans, Sunny embraced traditional craftsmanship. Robita bags became known for their distinctive qualities: unstrained leather that preserved its natural character, rare embroidery and dyeing techniques, and hand-stitched textures that conveyed authenticity. These thoughtful details resonated with discerning Japanese consumers, who valued the brand’s understated elegance and rustic charm.

The Quiet Routes of Opportunity

The road to success was anything but smooth. Sunny faced financial hardships and endured the loss of his Japanese business partner. Still, his resilience bore fruit. Robita earned international acclaim and eventually opened a boutique in Bali. Despite its loyal following and notable achievements, the brand recently announced its closure—without a lengthy explanation. Just a quiet farewell.

Entrepreneurship is often associated with strategy and grit. But Robita’s story reveals a deeper truth: Success frequently depends as much on serendipity—timing, circumstances, and chance encounters—as it does on effort. Sunny didn’t manufacture his opportunity. He met it halfway, prepared to rise when it came. Preparedness doesn’t guarantee triumph, but it positions one to seize opportunity when it arrives.

Idea for Impact: Hard work doesn’t always pay off, but sometimes, it does—if luck chooses to lend a hand.

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Filed Under: Business Stories, Mental Models, Sharpening Your Skills Tagged With: Creativity, Entrepreneurs, Humility, Innovation, Luck, Marketing, Parables, Problem Solving, Skills for Success

Japan’s MUJI Became an Iconic Brand by Refusing to Be One

September 26, 2025 By Nagesh Belludi Leave a Comment

Minimalism as Rebellion: MUJI's Counterstrike Against Consumer Excess

In the heyday of Japan’s consumer electronics boom, MUJI—short for Mujirushi Ryohin, or “no-brand quality goods”—stepped onto the scene as a quiet revolution. Launched in 1980, it offered a counterstrike against a market bloated with luxury logos and feature-packed excess. Consumers were drowning in labels and needless complexity. MUJI tossed them a lifeline.

Its genius wasn’t invention; it was restraint. MUJI’s philosophy ran on three simple principles: repurpose what others waste, strip out the ornamental, and reject the superfluous. This wasn’t minimalism for aesthetic purity. It was minimalism in service of reason—clarity with purpose, bordering on rebellion.

Take ochiwata, the cotton lint most manufacturers discard during combing. MUJI turns it into dishcloths, a subtle jab at industries obsessed with perfect materials. Or consider “Imperfect Dried Shiitake,” a bold rejection of beauty standards in the produce aisle. These items don’t hide their flaws; they wear them honestly. Even the packaging puts the product before the brand. MUJI doesn’t shout. It invites.

In a market starving for identity, MUJI chose integrity over polish. It slashed costs not to be cheap, but to be real. It isn’t anti-luxury; it’s anti-nonsense.

Idea for Impact: People don’t buy what you make—they buy what it means. MUJI nailed the message: by refusing to be a brand, it became one. A whisper that silenced the noise.

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Filed Under: Business Stories, MBA in a Nutshell, Mental Models, The Great Innovators Tagged With: Creativity, Innovation, Japan, Marketing, Materialism, Parables, Simple Living

When Global Ideas Hit a Wall: BlaBlaCar in America

September 5, 2025 By Nagesh Belludi Leave a Comment

When Global Ideas Hit a Wall: BlaBlaCar in America BlaBlaCar’s deliberate decision not to expand into the United States underscores how cultural fault lines can impede the global flow of innovation. The French platform has flourished in Europe by turning empty car seats into affordable intercity transport. Its success was driven by thrift, compact geography, and a communal ethos—ideal conditions for ridesharing.

The American market, however, presented a less hospitable landscape. Low fuel prices weakened cost-based incentives. Widespread car ownership reduced demand, and vast distances with sparse populations made rider-driver matching difficult. Without established transit hubs, the logistics became cumbersome.

A deeper challenge lay in cultural norms. American car culture prizes autonomy, spontaneity, and personal space—values that conflict with BlaBlaCar’s fixed routes and shared rides. Legal complexities and strong competition from entrenched local-ride players like Uber and Lyft made the prospect of entry unappealing.

Rather than launching and failing, BlaBlaCar opted out—recognizing that the U.S. market lacked the structural and cultural conditions essential to its model’s success.

Idea for Impact: Success hinges on cultural fit. Some ideas do not translate well across borders. Cultures are intricate systems of values and habits that can pose structural barriers to foreign solutions.

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The Mere Exposure Effect: Why We Fall for the Most Persistent

September 1, 2025 By Nagesh Belludi Leave a Comment

Repetition Until Enlightenment: The Mere Exposure Effect Explains Why We Fall for the Most Persistent

GEICO is renowned for its relentless and quirky advertising. Its auto insurance campaigns feature a memorable, rotating cast of mascots, most famously a talking gecko with a British accent proclaiming the catchy “15% in 15 minutes.” Also prominent are a group of cavemen, hilariously offended by the notion that buying insurance is “so easy, even a caveman could do it,” and a cheerful camel celebrating Hump Day. These ads are everywhere: television, radio, online—even pre-rolls before YouTube videos. The repetition isn’t accidental—it’s strategic. GEICO has laced its brand into consumers’ consciousness by brute repetition. We’re not so much convinced by GEICO as held hostage by its consistency. And it works. We know them. We might even trust them—begrudgingly.

That’s a prime example of the Mere Exposure Effect. Coined by psychologist Robert Zajonc, this mental model describes the human tendency to prefer things simply because we’ve encountered them before. It’s a cognitive shortcut: familiarity breeds comfort, and comfort breeds trust—not because the thing is better, but because it’s known.

Exposure: The Unseen Influence

Consider also the example of Empire Today, a company that sells installed carpet, hardwood, and vinyl flooring. But what it sells most effectively is its phone number. “800-588-2300 Empire Today!” is a jingle that’s been broadcast across U.S. television and radio since the 1970s. It’s not catchy in the traditional sense. It’s simply repeated so often that it becomes part of the mental wallpaper. We don’t need to know what Empire does to know how to reach them. That’s the power of exposure.

McDonald's McDonald’s has long leaned on jingles like “I’m Lovin’ It,” which, while not musically profound, have been repeated for decades. This repetition creates emotional anchoring. We associate the tune with the brand, and that association influences behavior. Ba-da-ba-ba-ba.

But repetition is a blade that dulls quickly. When exposure becomes saturation, we turn away. The trick is knowing when to stop before we reach for the mute button. This effect isn’t limitless—it’s a tightrope.

And it doesn’t just live in advertising. It’s stitched into daily life. We reach for the song we’ve played thirty times because it feels safe. We favor faces we recognize in crowds because unfamiliarity feels like risk. Familiarity smooths the world’s sharp edges. We call it instinct, but often it’s just recall with better PR.

How Repetition Rewires Your Preferences

We’re drawn not only to the thing itself, but to its repetition, its stability. Something consistent across time and place—same colors, same voice, same message—feels trustworthy. And when others start echoing that message, the effect deepens. Exposure transforms into consensus, and suddenly what’s familiar becomes what’s “right.”

We don’t choose what we like as much as we think. We gravitate toward what we’ve seen, heard, and scrolled past enough times for our brains to say, “Sure, why not.” The Mere Exposure Effect doesn’t shout—it accumulates. And by the time we realize how much it’s shaped our tastes, we’ve already bought in.

Idea for Impact: Familiarity breeds trust, often without scrutiny. Over-familiarity channels the lazy mind. We stop questioning not when we’re convinced, but when we’re accustomed.

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Filed Under: Business Stories, MBA in a Nutshell, Mental Models, Sharpening Your Skills Tagged With: Assertiveness, Biases, Communication, Creativity, Innovation, Marketing, Mental Models, Parables, Persuasion, Psychology

The Wisdom of the Well-Timed Imperfection: The ‘Pratfall Effect’ and Authenticity

August 4, 2025 By Nagesh Belludi Leave a Comment

The Wisdom of the Authentic Pratfall: How Imperfection and Honesty Build Real Connection

In a culture obsessed with flawless presentation, revealing one’s imperfections may seem risky. Yet it can be unexpectedly powerful. This paradox—where a minor misstep enhances likability—is known in psychology as the Pratfall Effect, a phenomenon explored by social psychologist Elliot Aronson in the 1960s. His research found that a small, harmless error, when made by someone already viewed as competent, could deepen that person’s appeal. Competence inspires admiration, but fallibility invites connection.

Aronson illustrated this effect through a clever experiment. Participants listened to audio recordings of quiz-show contestants: one confident and high-performing, the other more mediocre. In some versions, the contestant spilled coffee mid-interview—a minor blunder. The competent contestant’s likability surged after the incident. In contrast, the average one saw no such boost. The study’s insight was precise: credibility sets the stage, but imperfection activates charm. Without initial competence, a flaw simply reads as failure.

The term Pratfall comes from slapstick comedy—a clumsy tumble played for laughs. But in the context of psychology, it gestures toward something more revealing: perfection creates distance. It can feel untouchable, even intimidating. A stumble, however slight, signals humanity. We feel closer not when others perform flawlessly, but when they allow their guard to drop.

Imperfect, Therefore Credible: When Admitting Weakness Builds Trust

Beyond Flawless: How Imperfection Boosts Appeal, Featuring Unilever's Real Beauty Revolution Marketers have adapted this insight with varying degrees of boldness. Dove, the personal care brand under Unilever, redefined beauty norms by spotlighting authenticity. Its “Real Beauty” campaign intentionally moved away from airbrushed models and showcased everyday bodies in ways that emphasized inner confidence and natural grace. Footwear retailer Zappos, known for its customer service ethos, leaned into its imperfections—openly acknowledging logistical hiccups and turning transparency into a form of customer intimacy. Ryanair, the European budget airline, took a more sardonic approach: it flaunts its no-frills discomfort, mocks traditional notions of luxury, and builds loyalty by refusing to pretend it was anything other than economical. Across these cases, flaws—whether candid or stylized—became signals of integrity.

For Ryanair especially, naming its limitations worked to clarify its priorities. Legroom may be tight, amenities scarce—but the promise of low fares and operational efficiency remained untouched. By owning its tradeoffs, the airline avoided suspicion. Concealment breeds doubt. Disclosure builds trust.

There’s also rhetorical value in this strategy. When a brand confesses to a shortcoming, it earns credibility—positioning itself to be believed when making a claim. Guinness, once hampered by delays in delivery, recast the wait as part of its charm with the tagline “Good things come to those who wait,” transforming patience into a premium. Stella Artois, a Belgian lager with upscale branding, embraced its high price point with “Reassuringly Expensive”—suggesting quality rather than excess. Lyons, a tea brand rooted in Irish tradition, celebrated its product not as a daily necessity but as a gentle, well-deserved indulgence. In each case, marketers found strength not by dodging imperfection, but by weaving it into the narrative.

Still, the Pratfall Effect has its internal tensions. Within corporate settings, the incentives that shape messaging can clash with those that govern individual risk. What elevates the brand might jeopardize the marketer. Vulnerability can look bold on a campaign brief but risky on a performance review. If an attempt at candor falters, it may be viewed as recklessness. In such environments, polish prevails.

In Business and Life, Curated Imperfection Creates Shared Meaning, Not Just Market Advantage

Some brands opt out entirely. Chanel and Lexus, for instance, present pristine identities that avoid the pratfall’s logic. Chanel tells stories of timeless elegance—floating above everyday context, immune to blemish. Lexus, Toyota’s luxury arm, relies on precision and craftsmanship. Their appeal stems from aspiration, not relatability. To these brands, imperfection risks dilution; their value proposition hinges on exclusivity, not accessibility.

Embrace Your Pratfall: How Mistakes and Authenticity Build Connection Yet the Pratfall Effect isn’t limited to marketing. It manifests in the more intimate moments of daily life. In romance, a small confession can melt emotional distance. In job interviews, an honest error, paired with thoughtfulness, can signal growth and humility. The fusion of capability and candor conveys something rare: a confidence that doesn’t rely on control.

This balancing act—practicing vulnerability without artifice—reveals character. Perfection, though impressive, can feel sterile. What persuades is often more textured: a self-aware flaw, deliberately shared, speaks volumes. It’s not an apology. It’s a quiet assurance that there’s nothing to hide. In this way, imperfection becomes a bridge—connecting people not by virtue of polish, but through the unmistakable resonance of being real.

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Filed Under: Business Stories, MBA in a Nutshell, Mental Models, Sharpening Your Skills Tagged With: Assertiveness, Biases, Creativity, Critical Thinking, Likeability, Marketing, Parables, Personality, Persuasion, Psychology, Simple Living

What Virgin’s Richard Branson Teaches: The Entrepreneur as Savior, Stuntman, Spectacle

August 1, 2025 By Nagesh Belludi Leave a Comment

'The Virgin Way' by Richard Branson (ISBN 1591847982) Read any biography of Richard Branson, the flamboyant founder of the Virgin Group, and you’ll find that risk and unpredictability are his most loyal allies. His theatrics routinely turn heads and dominate headlines.

In 2002, Branson staged a media spectacle by descending onto New York’s Times Square via crane for a “Full Monty”-inspired launch of Virgin Mobile’s pay-as-you-go service. He stripped down—though he was actually wearing a muscle-man bodysuit—with only a Virgin cell phone concealing his essentials. The campaign was unapologetically loud, engineered for maximum attention.

It wasn’t his first Times Square spectacle: in the ’90s, he drove a tank through the square to promote Virgin Cola and orchestrated the demolition of a Coca-Cola billboard. The stunt captured his belief in the value of attention at any cost. In 2022, he parked a 70-foot rocket in Times Square to announce Virgin Orbit’s IPO. The gesture remained theatrical and precisely engineered to spark headlines. In 1996, to launch Virgin Brides and enter the bridal wear market, Branson shaved off his signature beard and appeared in a full white wedding gown.

Richard Branson's Times Square Underwear Stunt Launched Virgin Mobile with a Media Frenzy Virgin Cola flopped. So did Virgin Mobile. And Virgin Brides. But the stunts succeeded. Each one defied convention and lodged itself in public memory with theatrical flair.

Branson’s bold moves demonstrate how spectacle and risk can redefine brand identity. He sees what many executives miss.

  • Break the Mold: Reject familiar tactics and command attention.
  • Embrace the Spotlight: Use charisma to connect and leave an impression.
  • Stage the Frenzy: Design moments that ignite buzz and build conversation.

Idea for Impact: Branson doesn’t just sell mobile plans, soft drinks, bridal wear, or transatlantic flights. He sells himself and the Virgin brand. The identity is loud, unmissable, and opposed to moderation. Authenticity, when wielded boldly, can transform even fleeting gestures into lasting impact.

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Consumer Power Is Shifting and Consumer Packaged Goods Companies Are Struggling

July 24, 2025 By Nagesh Belludi Leave a Comment

Consumer Power Is Shifting and Consumer Packaged Goods Companies Are Struggling The much-whispered unraveling of Kraft Heinz underscores a broader sector-wide malaise: the steep, stubborn erosion of organic growth across consumer staples. Giants like PepsiCo, Unilever, Procter & Gamble, Colgate-Palmolive, and India’s Tata Consumer Products face similarly constraining headwinds.

Saturated demand is the culprit. Consumers are maxed out on toothpaste, detergent, packaged snacks, and syrupy fizz. As categories mature and volume plateaus, traditional growth levers feel obsolete. Intensified global competition tightens the vise—especially from nimble, cost-efficient regional brands that operate hyper-locally across developing markets.

Consumer behavior is bifurcating. Price-sensitive shoppers are gravitating toward store-label substitutes: affordable, dependable, brand-agnostic. Meanwhile, high-intent buyers seek premium offerings reflecting health priorities, sustainability values, or cultural identity. Together, these forces compress mid-tier incumbents from both ends.

To recapture relevance, legacy players are pivoting—acquiring smaller, health-forward, culturally attuned brands with traction. This isn’t experimentation. It’s survival. Growth now hinges on swift, intentional entry into wellness-led micro-markets.

Consumer Packaged Goods Companies are Facing Saturated Demand PepsiCo’s acquisition of probiotic soda brand Poppi and Mexican-American snack label Siete Foods signals a clean-label, culturally conscious shift. Tata bolstered its portfolio with wholesome foods brand Soulfull, fusion brand Ching’s Secret, and Ayurvedic company Organic India. Unilever doubled down with Pukka Herbs, sustainable staple Seventh Generation, and offbeat grooming line Dr. Squatch—plus a stake in Esqa, Indonesia’s first vegan, Halal-certified cosmetics brand. Colgate and P&G followed, acquiring mission-driven favorites like Native, Hello Products, and Billie.

These investments reflect more than market strategy. They mark an ideological realignment. Today’s buyers demand clarity, simplicity, and purpose. With processed goods under scrutiny and marketing spin losing its shine, ethos has emerged as premium currency.

The staples sector isn’t merely evolving—it’s self-disrupting. In place of legacy inertia, a nimble, value-led strategy is taking root. The possible Kraft Heinz breakup embodies that shift.

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Most Writing Is Bad Because It Doesn’t Know Why It Exists

July 10, 2025 By Nagesh Belludi Leave a Comment

Most Writing Is Bad Because It Doesn't Know Why It Exists Ask anyone who has ever written something that actually worked—a punchy social post, a compelling blog entry, a persuasive ad, or even a user manual that finally made sense—and they’ll tell you: it didn’t begin with confidence or inspiration. It started with motive. Real motive. Before the first sentence hit the page, there was already a reason burning behind it. Writing wasn’t a search for clarity. It was the final execution of it.

In college editing classes, students are often introduced to the concept of exigence in rhetorical theory. This aligns perfectly with the idea that strong writing needs two things: a clear thesis and a compelling motive. While the thesis is usually straightforward, the motive—that deeper reason the piece truly deserves to exist—often leaves students blank. Ask why they wrote a particular essay, and the most common answer is, “Because it was assigned.”

That’s not a motive. That’s compliance. And it’s exactly why so much writing feels hollow. The form may be polished, but the pulse is missing.

Writing without motive is like swinging a sword at fog. There’s motion, but no impact.

What readers truly want to know is this: What gripped the writer’s mind hard enough to make them sit down and wrestle with a blank page rather than scroll TikTok or eat cereal straight from the box? Why this topic, and why now?

Idea for Impact: If a writer can answer that—whether it’s obsession, frustration, or a question that won’t let go—the piece gains traction. The spark becomes visible. And maybe, just maybe, the reader will feel it too.

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Flying Cramped Coach: The Economics of Self-Inflicted Misery

July 3, 2025 By Nagesh Belludi Leave a Comment

Flying Cramped Coach: Economics of Self-Inflicted Misery I fly often. I’m in airports often. And I’m consistently amazed at the plaintive bleating from the rear of the aircraft—as if indignity were somehow sprung upon them unannounced. But no one ends up in seat 36B by accident. Airlines today offer a deeply tiered experience—you’re not just buying a ticket; you’re buying the version of reality you’re willing to endure.

At the heart of aviation lies the cold arithmetic of skybound economics. Premium-class offerings fund the airline. Their plush seats, elevated service, and eye-watering prices (often paid for by employers) generate the profits that justify the entire operation. Coach serves as flying ballast—necessary, but optimized for volume rather than value. Every inch is monetized; every amenity, unbundled.

And flying passengers isn’t even where the real money is. Airlines have discovered that their most lucrative business model isn’t in the skies—it’s in your wallet. Delta pulls in nearly $7 billion a year from its partnership with American Express. American Airlines sees even greater windfalls, with co-branded credit card deals expected to generate $10 billion annually, adding $1.5 billion to pre-tax income. In some quarters, the frequent flyer program outperforms the flying business itself. Your loyalty is more valuable than your seat.

So when the knees start knocking in economy, remember: that seat wasn’t designed for your comfort. It was engineered for margins. Flying economy dares you to expect less—for less. It strips away the last pretenses of customer care and replaces them with transactional realism.

The harsh truth is that airlines have worked—and are still working—very hard to normalize a flying experience where discomfort isn’t just endured, but willingly bought at a discount. They offer precisely the misery we’ve paid for, right down to the punitive carry-on policy and the millimeter of missing legroom. To complain after the fact is to weep at the altar of one’s own bargain-hunting.

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Filed Under: Business Stories, MBA in a Nutshell, Mental Models Tagged With: Aviation, Customer Service, Decision-Making, Innovation, Marketing, Negotiation, Parables, Persuasion, Psychology

Some Influencers Just Aren’t Worth Placating

June 27, 2025 By Nagesh Belludi Leave a Comment

Some Influencers Just Aren't Worth Placating Recent news of Carnival Cruise Group’s decision to ban two “influencers” after a run of negative reviews has sparked a spirited debate online.

Many are quick to label the move as corporate censorship, but a closer look reveals it’s often just basic business sense. This wasn’t about silencing genuine critique—it was about a company recognizing that some forms of “feedback” are merely thinly veiled demands from the perpetually aggrieved.

These influencers weren’t ordinary customers offering fair assessments. Their dissatisfaction seemed to operate as a business model, consistently leveraged for perks like free cruises, suite upgrades, and even a comped wedding. When complaints reliably yield such significant compensation, dissatisfaction ceases to be an affliction and instead becomes a profitable asset. To be banned for one’s “opinion,” when that “opinion” primarily consists of a tiresome enumeration of petty defects after repeated indulgence, isn’t martyrdom—it’s simply mistaking self-importance for actual consequence.

More broadly, this incident reflects the growing commodification of outrage in the digital age. Social media thrives on grievance, and the influencer economy demands perpetual dissatisfaction. Negative reviews generate more engagement, effectively turning critique into performance rather than honest, balanced appraisal. The notion that discomforts—however generously compensated—constitute a public service worthy of widespread dissemination speaks volumes about the peculiar vanity of our time.

Carnival’s move isn’t a crackdown; it’s a necessary correction. Businesses have their limits—budget cruise lines cater to specific market segments and set clear expectations. When influencers review these companies as if they were luxury brands and consistently post negative reviews based on unmet, unrealistic expectations, they unfairly damage the company’s reputation. Removing those who ceaselessly publicize a company’s purported defects, even after extensive placation, isn’t suppression—it’s long-overdue pragmatism.

Criticism is healthy, but the expectation that companies must endlessly placate serial complainers isn’t consumer advocacy—it’s entitlement masquerading as accountability.

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Filed Under: Business Stories, Leadership, Managing People Tagged With: Assertiveness, Communication, Conflict, Customer Service, Decision-Making, Leadership Lessons, Marketing, Persuasion, Social Dynamics, Social Media

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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