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The Truth Can Be Bitterer than a Sweet Illusion

October 6, 2015 By Nagesh Belludi Leave a Comment

Bitter Pill - The truth can be bitterer than a sweet illusion

In 1998, as CEO of 1-800-Flowers.com, Jim McCann could not bring himself to let one of his senior executives go. McCann and the rest of his leadership team understood that this senior executive was neither right for the job nor performing well.

For McCann, the biggest hindrance was that he was friends with this executive and had spent time with his family. McCann agonized over being heartless to a friend and couldn’t bring himself to dismiss the executive.

Unexpectedly, McCann met General Electric’s CEO Jack Welch at a dinner party and discussed this dilemma. Welch advised, “When was the last time anyone said, ‘I wish I had waited six months longer to fire that guy?’ Always err on the side of speed.”

Urged by Welch’s counsel, McCann deftly dealt with the situation. Initially, McCann felt that being tough was unjustifiable and was pained by the loss of a friendship. He was hurt but relieved because firing the executive was the right decision for everyone.

On a happier note, the former executive soon got a new job that better suited his background. Their friendship stood the test of time and they eventually made up.

Firing is awful—indeed, it’s the most difficult thing managers have to do, especially for those who encourage camaraderie and treasure loyalty. As in McCann’s case, if you think an employee isn’t up to par and you may fire him/her within the next year, it’s always better for management, the employee in question, and other employees to take the right actions promptly.

Idea for Impact: Don’t Be Conflict-Avoidant

Confront the Bitter Truth The truth is that the truth hurts sometimes. Even if the truth can be bitterer than a sweet illusion, delaying action will only make things harder.

Making the right decision and taking the action may involve unpleasant confrontations. Though conflict can be emotionally distressing, being decisive and doing what’s best eventually works out well for everyone.

Instead of being hyperconscious of other’s possible judgments and avoiding conflict, do difficult things as soon as practically possible.

When dealing with difficulties involving others, there is nothing more insidious than unresolved conflict and inaction. Read “Five Dysfunctions of a Team” (by Patrick Lencioni) to understand how to engage in conflict in a way that nurtures (rather than harms) relationships. Also, read “Crucial Conversations” (by Kerry Patterson, et al.) on how to conduct effective discussions by stating the facts, speculating possible remedies, and then skillfully leading the other person to a course of action. Stick with facts to reduce defensiveness. Have the other person develop and commit to a course of action on his/her own.

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Filed Under: Business Stories, Leading Teams, Mental Models Tagged With: Attitudes, Conflict, Decision-Making, Discipline, Leadership Lessons, Philosophy, Procrastination, Wisdom

Fear of Failure is an Obstacle to Growth

September 11, 2015 By Nagesh Belludi Leave a Comment

The fear of failure—atychiphobia—is such a significant psychological threat to motivation that it can instinctively cause you to sabotage your likelihood of success. If you fear failure and limit your activities, you are acutely impeding the knowledge and wisdom that comes from opening yourselves up to the new and the unfamiliar.

In “Self-Renewal: The Individual and the Innovative Society”, John Gardner (1912–2002,) an activist and a member of Lyndon Johnson’s cabinet, reminds us that openness to new experience is vital to learning and self-renewal:

'Self-Renewal: The Individual and the Innovative Society' by John W. Gardner (ISBN 039331295X) One of the reasons why mature people are apt to learn less than young people is that they are willing to risk less. Learning is a risky business, and they do not like failure. … By middle age, most of us carry in our heads a tremendous catalogue of things we have no intention of trying again because we tried them once and failed. … We pay a heavy price for our fear of failure. It is a powerful obstacle to growth. It assures the progressive narrowing of the personality and prevents exploration and experimentation. There is no learning without some difficulty and fumbling. If you want to keep on learning, you must keep on risking failure—all your life.

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Filed Under: Sharpening Your Skills Tagged With: Discipline, Fear, Learning, Motivation, Personal Growth, Success

Seven Ways to Motivate Yourself

April 7, 2015 By Nagesh Belludi Leave a Comment

Most people often know what they should do, but can’t seem to make themselves follow through. Here are seven quick and easy ways that might help you get motivated.

  1. Be decisive. Avoid analysis paralysis. The best way to get unstuck is to start somewhere. Don’t wait for the right answer and the golden path to present themselves. Focus on action, which will get you started and build momentum. You can adjust your course of action later. See my previous article: “When in Doubt, Do.”
  2. Avoid the desire to prove yourself. The need to prove yourself to others can be off-putting because you may foresee them disapproving of your work. Let go of the need to prove yourself to everyone else, and free yourself to accomplish what matters most to you. Overcome the fear of failure. Consider low-risk actions.
  3. Develop a Plan B. The most successful people are those who acknowledge when their current plans aren’t working and switch to Plan B.
  4. Accelerate. If things seem under control, you are probably not approaching your goal quickly enough.
  5. If you have made mistakes, don’t be shackled by regret. Things will eventually work out. If you are chained up by a worrisome activity and can’t seem to make progress, switch to another productive activity. Try my ’10-minute Dash’ technique to beat procrastination.
  6. Play favorite scenes in your mind. Envisioning triumph, moments with a loved one or images of playing with a pet have an incredible ability to inspire you.
  7. Try something new and befriend the unfamiliar. Break away from your comfort zone. You will only grow when you let go of discomfort, explore a different path, and try something new.

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Filed Under: Sharpening Your Skills Tagged With: Decision-Making, Discipline, Lifehacks, Motivation, Procrastination

Seek Discipline, Not Motivation: Focus on the WHY

March 3, 2015 By Nagesh Belludi 7 Comments

Motivation is glorified as a personal trait. While it is beneficial to be motivated, folks who actually manage to get things done are those who find a way to work at whatever they are interested in even when they do not really feel like doing it.

Discipline is Fixating on What You Want

“More than those who hate you, more than all your enemies, an undisciplined mind does greater harm,” the Buddha taught as per the Dhammapada.

Seek Discipline, Not Motivation Whatever form of personal character it takes—self-control, dedication, endurance, persistence, resolve, willpower, or self-regulation,—discipline is one of the biggest differentiators between successful and unsuccessful people.

The British philosopher and mathematician Bertrand Russell wrote in “On Education” (1926,) “Right discipline consists, not in external compulsion, but in habits of mind which lead spontaneously to desirable rather than undesirable activities.” Discipline is the conscious ability to prevail over distractions, avoid opportunities for gratification, regulate your emotions and actions, overrule impulses, and exert mindful self-control to fulfill your immediate goals and aspirations.

A Simple Hack to Develop Discipline: Focus on the WHY

Many of the goals you strive for—like losing weight—require you to choose between a smaller but immediate reward and a larger but remote reward. For instance, if you are dieting and are presented with a cake, you face a choice between the immediate indulgence of eating the cake and the more distant incentive of losing weight. Renouncing immediate pleasure in order to reap future benefits can pose an enormous challenge.

Research by Dr. Kentaro Fujita of Ohio State University shows that participants who considered why they had to do something were better able to inhibit their impulses when presented with immediate temptations. They also exerted greater self-control and stuck with a task longer than those who thought just about how they could do something. For example, Fujita’s research suggests that if you focus on your ultimate goal of losing weight, you are more likely to reinforce your dieting discipline. You are more likely, then, to indulge in a slice or two of pizza and avoid eating the entire pizza than if you would just try to fill up on salad and avoid eating the pizza altogether. This complements my “cut back, do not cut out” tip for dieting success based on how abrupt deprivation from pleasures often results in guilt and over-indulgence.

Idea for Impact: Focus on the ends rather than the means. To build up discipline and self-regulation, keep your goal itself at the front and center of your concentration instead of focusing on how to reach it.

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Filed Under: Sharpening Your Skills Tagged With: Discipline, Goals, Lifehacks, Motivation, Procrastination

Lord Chesterfield on Multitasking: Singular Focus on a Task is not only Practical but also a Mark of Intelligence

January 7, 2015 By Nagesh Belludi Leave a Comment

Our modern technological environment is largely to blame for our scattered attention. This age is saturated with information overload and electronic gadgets, accompanied by a societal expectation that people will respond immediately. As a result, the phenomenon of multitasking has grown dominant.

Philip Dormer Stanhope, 4th Earl of Chesterfield The meaning of multitasking has evolved over time. Three centuries ago, perhaps it meant dividing one’s immediate attention between various intellectual pursuits or recreational activities, such as socializing and dancing or eating and drinking. At that time, a father who cared deeply about his son’s education wrote to the boy persuading him to maintain singular focus on any task.

The British statesman Philip Dormer Stanhope, 4th Earl of Chesterfield (1694–1773,) was a renowned man of letters. From 1737 until his son’s death in 1768, the Earl of Chesterfield wrote instructive letters to his son on a wide range of subjects, including history, geography, literature, society, politics, and even conduct. Over 300 of Lord Chesterfield’s letters to his son, full of timeless wit and wisdom, were later published by the son’s widow as “Lord Chesterfield’s Letters” (free ebook at Project Gutenberg.)

Letters to His Son, by Philip Dormer Stanhope (4th Earl of Chesterfield)

On 25-Apr-1747 (the New Style date corresponding to the Old Style 14-Apr-1747,) the 4th Earl of Chesterfield delivered advice that remains especially applicable today: he encourages focus, engagement, being present, and staying in the moment.

I have always earnestly recommended to you, to do what you are about, be that what it will; and to do nothing else at the same time. Do not imagine that I mean by this, that you should attend to and plod at your book all day long; far from it; I mean that you should have your pleasures too; and that you should attend to them for the time; as much as to your studies; and, if you do not attend equally to both, you will neither have improvement nor satisfaction from either. A man is fit for neither business nor pleasure, who either cannot, or does not, command and direct his attention to the present object, and, in some degree, banish for that time all other objects from his thoughts. If at a ball, a supper, or a party of pleasure, a man were to be solving, in his own mind, a problem in Euclid, he would be a very bad companion, and make a very poor figure in that company; or if, in studying a problem in his closet, he were to think of a minuet, I am apt to believe that he would make a very poor mathematician. There is time enough for everything, in the course of the day, if you do but one thing at once; but there is not time enough in the year, if you will do two things at a time. The Pensionary de Witt, who was torn to pieces in the year 1672, did the whole business of the Republic, and yet had time left to go to assemblies in the evening, and sup in company. Being asked how he could possibly find time to go through so much business, and yet amuse himself in the evenings as he did, he answered, there was nothing so easy; for that it was only doing one thing at a time, and never putting off anything till to-morrow that could be done to-day. This steady and undissipated attention to one object is a sure mark of a superior genius; as hurry, bustle, and agitation are the never-failing symptoms of a weak and frivolous mind. When you read Horace, attend to the justness of his thoughts, the happiness of his diction, and the beauty of his poetry; and do not think of Puffendorf de Homine el Cive; and, when you are reading Puffendorf, do not think of Madame de St. Germain; nor of Puffendorf, when you are talking to Madame de St. Germain.

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Filed Under: Sharpening Your Skills Tagged With: Discipline, Time Management

The only thing that matters: The Relevant Results

May 15, 2013 By Nagesh Belludi Leave a Comment

Consider the following parable.

In New York City, a taxi driver and a priest die on the same day and knock on Heaven’s door.

At the pearly gates, St. Peter receives them and shows the taxi driver and priest around. The taxi driver’s eternal home is a lavish new castle equipped with butlers and fancy stuff. The priest’s new home is a meager hut of a dwelling with neither electricity nor water.

The priest complains to St. Peter: “It’s I, not him, who dedicated my life to faith. I sacrificed much in life, worked hard, and delivered thousands of sermons to the faithful in New York. All I get is a mere hut when this taxi driver gets a castle?” St. Peter responds: “Yes, but when you did your work—when you preached—people slept. When the taxi driver worked—when he drove people around New York, people prayed hard.”

Idea for Impact: Your strategies, vision and mission statements, business plans, purposes, determination, ambitions, intents, ideas, resolutions, goals, hard work, sleepless nights—none of these matter if you don’t deliver the results that are relevant to your boss, your customers, and your stakeholders.

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Filed Under: Leading Teams, Sharpening Your Skills Tagged With: Discipline, Getting Things Done, Parables

Why I Don’t Drink Alcohol

April 18, 2013 By Nagesh Belludi 1 Comment

Drunken Man During my travels, I am asked why I don’t drink alcohol more often than I am asked why I am lacto-vegetarian. I do not even consume food and desserts that use cooking wine or liqueur to enhance flavors.

Deep inside, my abstention from alcohol might perhaps be a subliminal sense of superiority that comes from always being in control of my senses.

Long ago, I determined that the most eloquent justification I could provide for why I am a teetotaler is by merely quoting an adaptation of the fifth precept from Pancasila, the Buddhist code of basic ethics. The fifth percept calls for practitioners to abstain from intoxicants, liquor, and drugs that confuse the mind and cause heedlessness and a lack of restraint. (To be precise, the original Buddhist texts in Pali call for abstention from three fermented drinks in vogue in ancient India.)

Health Benefits?

One assertion that I hear often is that red wine is supposed to have health benefits and that antioxidants in red wine may help prevent heart disease. Research has focused on an antioxidant called resveratrol. Studies done so far on animals—not on humans—propose that resveratrol might fight cholesterol, avoid damage to the blood vessels, and inhibit blood clots. The resveratrol in red wine comes from the skin of grapes. The higher content of resveratrol in red wine (vis-à-vis white wine) comes from a lengthier fermentation cycle involving the skin of red grapes. Therefore, my counter argument is that I gain all the associated health benefits by simply eating grapes and drinking grape juice.

The Drunkard's Progress: From The First Glass To The Grave

Extra: “From The First Glass To The Grave”

Many people wonder, “Do I drink too much?” and consider the consequences of drinking too much alcohol. “The Drunkard’s Progress: From The First Glass To The Grave” by Nathaniel Currier is a well-known lithograph from the temperance movement of the 19th century. See more temperance posters from that era at the Pictorial Americana collection from the Library of Congress.

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Filed Under: Living the Good Life Tagged With: Buddhism, Conviction, Discipline, Ethics, Values

Overwhelmed with Things To Do? Accelerate, Maintain, or Terminate.

April 16, 2013 By Nagesh Belludi Leave a Comment

If you are overwhelmed by extensive demands on your time or by the number of projects that seem permanently stuck on your to-do list, here’s a technique to organize your projects more effectively.

Make a table with three columns: “Accelerate Mode,” “Maintain Mode,” and “Terminate Mode” and classify your projects.

  • “Accelerate mode” projects have the potential for significant benefits and therefore will need additional investment in time, effort, and resources.
  • Projects that you can sustain at the present pace and projects where additional investments may not necessarily translate to larger payoffs go in the “maintain mode.”
  • Choose the “terminate mode” whenever in doubt, especially for projects that have been lingering in the “someday I will get to” and “maybe” categories. Also, terminate those projects that are on your list because you feel that you should do but need not.

One of the key characteristics of successful people is to recognize and invest their resources in projects that really matter and to do everything else adequately enough.

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Filed Under: Leading Teams, Project Management, Sharpening Your Skills Tagged With: Discipline, Getting Things Done, Procrastination, Task Management, Time Management

A Secret of Dieting Success: Do Not Deprive Yourself of Your Guilty Pleasures

January 2, 2010 By Nagesh Belludi Leave a Comment

The turn of the year brings about a plethora of advice on the ritual of New Year’s resolutions. Articles in magazines and websites and features in the media might interest most of us in pursuing this advice. However, change is rarely as effortless as we assume it will be. Only those of us who are committed and consistent enough to maintain our regimens do actually stick to our resolutions.

I would like to reiterate one particular aspect of healthy eating and dieting. Many discussions on New Year’s resolutions tend to overlook this important consequence.

Deprivation, Guilt and Indulgence

An all too common mistake that people commit when dieting, especially in the first few weeks, is that they tend to be overambitious and force themselves to do everything right from the get go. At once, they drive themselves to cut out everything unhealthy, take up green vegetables, flaxseeds, and other wholesome foods they hitherto resisted and exercise aggressively.

Alas, their optimism subsides quickly. They relax and begin to compromise on their goals. They make excuses, revert to their former habits, crave for their guilty pleasures, and tend to overindulge on impulse. They lose sight of their New Year’s resolutions. Consequently, they feel sorry for themselves, renounce their goals, and assume they could never embrace lasting change.

Three suggestions for dieting success.

  • Cut back, do not cut out. Food is one of the basic pleasures of life. Cutting out some guilty pleasure does not mean depriving yourself of something you like. Treat yourself on occasion, but limit yourself to smaller servings. This will help you resist the urge to splurge.
  • Target small, incremental goals that can lead you to lasting change. Realizing your New Year’s resolutions is part of your long-term commitments. Therefore, in goal setting, less can be adequate. Be realistic in what you can expect of yourself. Adjust your expectations and try not to overwhelm yourself. Pace yourself for success over the long term.
  • Do not feel guilty if you fall off your plan. Guilt is counterproductive to health and well-being. Get over your lapses and simply begin pursuing your goals again. Ask yourself, “What can I do differently? How can I improve?”

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Filed Under: Health and Well-being Tagged With: Discipline, Goals

[Time Management #4] Budgeting Your Time by Your Priorities

October 23, 2008 By Nagesh Belludi 2 Comments

Preamble

This article is the final article in a series of four articles that presents the basics of diagnosing how you tend to spend your time and how you can develop the discipline of spending your time on what really matters to you. Here is a synopsis of the preceding three articles.

  1. The first article established that effective time management is truly not about managing time as such; rather, it is about managing priorities. See full article here.
  2. The second article outlined a simple exercise to help you track how you use your hours and minutes during a suitably long period of time, ideally a whole week. See full article here.
  3. Yesterday’s article described three steps to tally up your time logs, analyze how you actually use your time, and recognize non-productive tasks and activities. See full article here.

Today’s closing article details a simple process to list your life’s values and priorities and create a time budget to help you center your actions on the truly important aspects of your life and career.

Define Your Values and Priorities

A great deal of anxiety and stress in your life is largely from doing things that are inconsistent with what you believe and what you know you should be doing. Your lack of control over your time stems from doing things that are incoherent with your core values and priorities in life and career.

Matching your actions to the truly important aspects of your life will help you be more focused, more disciplined and more effective. With this objective, spend about 15 minutes to reflect on your life and career, clarify your short- and long-term goals and discover your overriding priorities.

Identify Your Priorities in Life

  1. With the help of your spouse or significant other, catalog the core values that you hold dear—the guiding principles of your life. Include personal characteristics, traits and achievements you desire to realize in the short-term and the long-term. Your list many include family, career success, well-being and happiness, prestige, wealth, sense of community or anything else that you feel is important.
  2. Rank your values and goals. Sort your list in order of their importance to you. Begin with most important value or goal and end with the least important. Judge between conflicting values to help you commit to ideas and activities that are truly important. Condense your list to 7 to 10 priorities.
  3. Rewrite your priorities in terms of actions and achievements that would satisfy each priority or the associated value. Consider the following example.

Example 1: Top Three Priorities of Linda, a Housewife

The previous article on time analysis featured Linda, a housewife who works part-time. Consider this list of her top three priorities in life.

  1. Husband and daughter. “Love and care for my husband. Support his career and goals. Nurture our daughter and give her the best upbringing.”
  2. Family and friends. “Provide for my aging parents. Support my entrepreneur-brother. Spend more time with dear friends.”
  3. Part-time work. “Learn and contribute in my profession as an accountant. Supplement family income.”

Identify Your Priorities at Work

Your desire to be productive at work should begin with understanding your most important tasks in terms of what your role demands of you.

  1. Collect your job description, your boss’s and your employees’ job descriptions, your organization’s objectives, any metrics that you report on a regular basis, your recent performance reviews, and your documented career plan. Review these documents.
  2. List and rank your priorities. What does your role require of you? What goals have your boss and your organization set for you? What are your key projects and initiatives? How your organizational objectives direct impact your own work? Do not list any more than three major priorities (priorities that require 25% of your time or more) and two minor, comparatively less-significant priorities.

Example 2: Top Priorities of Kumar, a Middle-Level Manager

The previous article on time analysis featured Kumar, a middle-level manager at an aerospace company. Kumar aspires to reorganize his time, adopt productive means to get his work completed by working no more than 45-48 hours per week. Consider the following list of his projects, in order.

  1. Project A
  2. Project B
  3. Coaching and developing team members
  4. Initiative M
  5. Project C

Realize How Your Current Actions and Priorities are Incoherent

The root of the feeling of being under constant time pressure is the disparity between your actions and priorities. You tend to take advantage of almost every opportunity that comes your way, irrespective of the significance of these opportunities in relation to your core values.

Compare your time log and time analysis report with your list of priorities and decide objectively how much time each of your activities was worth to you in contrast to the time you actually spent on it. You may realize that, perhaps, 80% – 90% of your time is wasted in non-effective activities.

As you review your time analysis report, think about everything that you do that should not be done at all or should not be done by you and recognize all the non-productive, wasteful activities. You will realize that you have been spending time instead of investing time in what really matters.

Resolve to eliminate all activities and commitments that are not aligned to your priorities. For example, Linda—the housewife referred above—spent six hours each week volunteering on the curriculum committee at her daughter’s school “just to be involved.” She realized the lack of value in spending six hours every week on an activity she did not contribute much and decided to withdraw from the committee. Kumar, the middle-level manager, spent way too much time attending meetings. He decided to attend only the most important meetings where his presence was truly required, participated via telephone wherever possible and spared 10 hours on his weekly calendar.

Prepare a Time Budget to Schedule Your Priorities

A time budget helps you decide how your hours should be used given the priorities you have identified for yourself. This is the first step in exercising more control over your time and your life. Preparing a time budget could be as simple as deciding how many hours you would devote to each of your priorities, or could be as complex as setting up your weekly calendar to reflect your priorities.

  1. Beginning with your top priority, setup appointments in your calendar and block-off as many hours of the week that are necessary for your priorities. If your most important priority in life is family (it should be,) first allot time for all the activities you desire to do or share your family—set aside time to coach your kids in basketball, set aside time to help your spouse with chores around the home, etc. At work, schedule time to work on your most important projects and initiatives.
  2. Locate your most important tasks hours when you tend to be most efficient. For example, if you tend to work best in the mornings, schedule your most important projects for the mornings.
  3. Schedule time for your minor projects and lower priorities around your major projects and higher priorities. Decide on the right time to do email, run errands, conduct regular staff meetings, etc.

Your time budget should essentially serve as a guide for how you will spend your time. As with a financial budget, you may not necessarily comply with your time budget. Nevertheless, it is important to prepare a time budget to help you direct how you should spend your time.

Your time budget will help you decide how you can live your priorities. You will realize that by complying with your time budget, your use of your personal time improves dramatically; you are able to focus and reduce anxiety.

Example 1: Time Budget for Linda, the Housewife

Linda prepared the following time budget to help her comply with her stated priorities in life. She eliminated or reduced activities that did not directly contribute to her priorities or were not as productive. For example, she

  • ‘found’ six hours by quitting from the curriculum committee at her daughter’s school
  • saved four hours by seeking her husband’s help to clean her home and hiring a landscaping service to tend to her yard.
  • reduced her time watching TV and on the internet.
  • ‘discovered’ more time for her family and friends, exercise and well-being.

Time budget example: mother with part-time work

Example 2: Time Budget for Kumar, the Middle-Level Manager

Kumar, who previously could not “get it all done” in over 65 hours each week at work, reorganized his calendar around his most important projects and prepared the following budget for 45-48 hours of productive work per week.

Time budget example: middle-level manager

Wrap-up: Managing Priorities (and Time) Effectively

This series of articles on the basics of time management described a simple and effective process of logging and analyzing how you use your time, and budgeting your time around your priorities. This process reveals time wastefulness and provides a structure to help you focus on your chosen priorities.

Your personal and professional values and priorities change often based on your progress in life and career. Plan to perform a detailed time analysis regularly—ideally once every six months,—monitor your time, review your priorities and adjust your time budget. Keep your focus on achieving the top priorities.

In sum, time management is, simply, an orderly discipline of controlling how you spend your most valuable resource. The singular purpose of this quest is to regulate the pace of life, reduce unwarranted stress, organize your actions and responsibilities according to the main values and priorities in your life, and realize a meaningful, purpose-driven life.

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Filed Under: Sharpening Your Skills Tagged With: Discipline, Life Plan, Time Management

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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