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Why Major Projects Fail: Summary of Bent Flyvbjerg’s Book ‘How Big Things Get Done’

September 24, 2025 By Nagesh Belludi Leave a Comment

Famous Construction Project Failures and The Curse of the Megaproject: Over Budget, Over Due

High-profile construction megaprojects routinely plunge into crisis through mismanagement and unforeseen complications. Boston’s Big Dig exemplifies this pattern as it swelled to five times its intended budget, dragging the city through nearly two decades of disruption before concluding in 2007. Sydney’s Opera House began as a modest four-year, $7-million plan and morphed into a 14-year, $102-million ordeal—its ever-evolving design and underestimated complexity a cautionary tale in unchecked ambition. Montreal’s 1976 Olympic Stadium, derisively dubbed the “Big Owe,” left taxpayers grappling with debt for over 30 years, and Germany’s Berlin Brandenburg Airport staggered behind schedule for a decade before finally opening in 2020.

Bent Flyvbjerg and journalist Dan Gardner meticulously deconstruct these tribulations in How Big Things Get Done: The Surprising Factors That Determine the Fate of Every Project, from Home Renovations to Space Exploration and Everything In Between (2023.) Their exhaustive study of 16,000 projects reveals that a mere 8.5% adhere to their initial time and budget estimates, with an unforgiving 0.5% delivering on time, cost, and promised impact. Project planners often engage in strategic misrepresentation, deliberately understating expenses to secure approval, while the sunk-cost fallacy pits stakeholders against cutting their losses despite mounting over-expenditure. Speed without foresight compounds disaster.

'How Big Things Get Done' by Bent Flyvbjerg (ISBN 593239512) In sharp contrast, China’s rapid rollout of the world’s largest high-speed rail network demonstrates the power of standardization and modular design. By employing repetition over reinvention, the nation completed its vast system in under a decade—a testament to disciplined execution. Pixar’s playbook in American animation underscores the virtues of a robust pre-production phase; meticulous storyboarding and character development catch chaos before it spreads, ensuring a smoother production process. Similarly, the Guggenheim Museum in Bilbao stands as an exemplar of efficient project management. Frank Gehry’s pioneering use of advanced computer-aided design let his iconic vision be refined in silicon before forged in steel.

These case studies drive home a singular truth: megaprojects succeed when disciplined forecasting, realistic budgeting, and proactive risk assessment govern the process. Conversely, the allure of expediency—the temptation to overpromise and underdeliver—is often the prelude to collapse. Flyvbjerg and Gardner’s analysis cuts through the hubris of grand plans, offering a compelling narrative that contrasts spectacular failures with triumphs born from deliberate design and rigorously earned execution.

Recommendation: Fast-read How Big Things Get Done—its stories don’t just teach project management; they expose the anatomy of ambition. Managing complexity demands more than vision. It requires a systematic, no-nonsense commitment to planning, precision, and integrity. This exploration offers a sobering yet galvanizing blueprint for anyone engaged in—and affected by—the colossal undertaking of building our modern world.

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Filed Under: Business Stories, Leadership, Mental Models, Project Management Tagged With: Biases, Budgeting, Decision-Making, Goals, Leadership Lessons, Procrastination, Risk, Targets, Time Management

Be Careful What You Count: The Perils of Measuring the Wrong Thing

September 15, 2025 By Nagesh Belludi Leave a Comment

Be Careful What You Count: The Perils of Measuring the Wrong Thing There’s an old joke about the Soviet Union’s approach to industrial planning. It’s been told so often it’s practically folklore, but like all good parables, it endures because it captures something fundamentally true about human behavior under pressure.

In the days of the Soviet Union, Moscow set production quotas, which became the dominant concern of factory managers.

When a commissar told a nail factory’s manager that he would be judged on the number of nails the factory produced, the factory had made lots of little, useless nails.

The commissar, recognizing his mistake, then informed that the factory manager’s performance would be judged on the weight of the nails produced. Consequently, the factory then produced only big nails.

This isn’t just a cautionary tale about bureaucratic absurdities. It’s a lesson in what happens when incentives are designed by people who assume that metrics are neutral, incorruptible things. They’re not. Metrics are like mirrors in a funhouse: they reflect something, but rarely what you intended.

Myles J. Kelleher, in Social Problems in a Free Society: Myths, Absurdities, and Realities (2004,) offers another gem from the Soviet archives:

One Soviet shoe factory manufactured 100,000 pairs of shoes for young boys instead of more useful men’s shoes in a range of sizes because doing so allowed them to make more shoes from the allotted leather and receive a performance bonus.

The logic is impeccable. The outcome is ridiculous. And yet, this isn’t just a Soviet problem. It’s a human one. People respond to the rules of the game. If you reward volume, you’ll get volume—regardless of whether it’s useful, desirable, or even remotely sane.

The significance is blunt: people don’t optimize for purpose; they optimize for score. And if the scoreboard is flawed, so is the game.

Idea for Impact: Don’t Incentivize the Wrong Game

The moment you tie rewards to a number, behavior shifts to serve that number—regardless of whether it reflects anything meaningful. That’s the risk. What gets measured gets done, but it also gets distorted or quietly avoided. The point is to measure what matters, and to understand why it matters.

Start by asking what you’re trying to achieve. If the goal is customer satisfaction, measure the experience, not the volume of calls. If it’s innovation, don’t count patents—look at whether they solve real problems. Activity isn’t the same as effectiveness, and often works against it.

Then look at the resources involved. Efficiency only matters if it supports a valuable outcome. A team chasing empty metrics isn’t efficient—it’s drained. And before introducing any performance measure, ask how it might be exploited. If someone can meet the target while ignoring the purpose, you haven’t built accountability—you’ve created a loophole.

Metrics are instruments. Used well, they clarify. Used poorly, they mislead. Measure carefully.

Reward carelessly, and you’ll get exactly what you asked for—just not what you needed.

Wondering what to read next?

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  4. People Do What You Inspect, Not What You Expect
  5. Master the Middle: Where Success Sets Sail

Filed Under: Business Stories, Mental Models, Sharpening Your Skills Tagged With: Decision-Making, Ethics, Goals, Motivation, Performance Management, Persuasion, Psychology, Targets

Big Shifts Start Small—One Change at a Time

September 12, 2025 By Nagesh Belludi Leave a Comment

Big Shifts Start Small---One Change at a Time We romanticize transformation—new routines, cleaner diets, sharper habits. But in practice, change rarely arrives in cinematic sweeps. It comes in quieter forms: a switch from soda to water, a walk around the block, skipping the evening snack. Small choices. Easily overlooked. In aggregate, they shape us.

Trying to change everything at once—run daily, meditate, overhaul meals—is a recipe for burnout disguised as ambition. Better to start with one tweak, something frictionless enough to stick. Once it feels second nature, stack another. A short walk. A light dinner. A weekend without takeout. These shifts build momentum without demanding heroics.

Progress thrives on consistency, not spectacle. The goal isn’t an overhaul—it’s a steady tilt toward better. And in that tilt, you free up space: less guilt, fewer negotiations, more clarity. Change doesn’t have to be loud to matter.

Idea for Impact: Progress is rarely explosive. More often, it’s the quiet rebellion of small shifts against chaos—one glass of water, one walk around the block, one skipped snack at a time.

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Filed Under: Living the Good Life, Mental Models, Sharpening Your Skills Tagged With: Change Management, Decision-Making, Discipline, Fear, Getting Things Done, Goals, Motivation, Procrastination

Let a Dice Decide: Random Choices Might Be Smarter Than You Think

September 10, 2025 By Nagesh Belludi Leave a Comment

Let a Dice Decide: Random Choices Might Be Smarter Than You Think We make thousands of decisions daily—what to wear, which email to answer first, whether to take the scenic route or stick to the main road. Most are low-stakes, but the act of choosing can sap mental energy. That’s decision fatigue: as options pile up, clarity frays, and even the inconsequential starts to feel weighty. The mind treats small choices like they’ve got far more significance than they deserve.

There’s a surprisingly elegant way out: hand off minor decisions to chance. Roll a die. Flip a coin. Outsource the trivial. Randomization cuts through indecision and delivers instant clarity. Ironically, when the coin’s in mid-air, we often discover what we truly want—hoping silently for a particular side to land face-up. That fleeting instinct speaks louder than hours of deliberation.

We already allow randomness to shape more of our lives than we realize. We hit shuffle and trust an algorithm to pick our next song. We choose checkout lines blindly, hoping they’re fastest. Our social feeds present content in curated chaos. Even picking a restaurant often comes down to whatever looks inviting in the moment. Randomness isn’t an interruption—it’s ambient, constant, and influential.

Using chance deliberately brings relief. Faced with mundane, energy-draining decisions, inviting a bit of randomness can be playful and effective. It breaks the loop of paralysis-by-analysis and forces commitment. It frees up brainpower for choices that actually require reflection. Not everything deserves a full internal debate.

Of course, not every decision fits this mold—career shifts, relationships, financial moves need real thought. But for the daily swarm of indecision, randomness offers clarity and release.

That’s freedom from the unimportant.

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Filed Under: Mental Models, Sharpening Your Skills Tagged With: Anxiety, Assertiveness, Clutter, Decision-Making, Discipline, Efficiency, Parables, Procrastination, Simple Living, Thought Process

Feeling Is the Enemy of Thinking—Sometimes

August 15, 2025 By Nagesh Belludi Leave a Comment

Responsive vs. Reactive Behavior: Feeling is the Enemy of Thinking A thing can feel bad and be right.

Or it can feel good and be wrong.

It’s a quiet distinction—easily missed, but central to personal wisdom.

It’s tempting to let emotion guide your ethical compass. But how something feels isn’t always a trustworthy measure of what’s right.

Feelings are powerful—but not infallible.

To live thoughtfully is to ask: “Does this feel right, or is it truly right?”

That question opens the door to deeper discernment, separating impulse from principle, gratification from growth.

The ability to think beyond emotional distortion is a cornerstone of wisdom. It asks you to look past immediacy and self-interest, and to judge your actions by consequence, ethics, and truth. That clarity builds a life shaped by integrity, not impulse.

Feelings are persuasive. They echo survival, not morality.

They are weather, not climate.

To live wisely is to respect their presence—and step beyond their sway.

Idea for Impact: Growth begins where reaction ends.

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Filed Under: Mental Models, Sharpening Your Skills Tagged With: Anxiety, Attitudes, Critical Thinking, Decision-Making, Emotions, Introspection, Resilience, Suffering, Wisdom

Thought Without Action is a Rehearsal for Irrelevance

August 8, 2025 By Nagesh Belludi Leave a Comment

Success Lives in Execution, Not in Perfect Plans Strategy means nothing without execution. Yet too often, plans drown in opinion. Feedback loops expand. Timelines slip. Clarity dies by excessive rumination.

Want momentum? Stop collecting takes. Set a direction, trim the noise, act.

Every added voice risks dilution. Every delay compounds cost.

Decisiveness is underrated. Strategy doesn’t need universal buy-in—it needs movement. Adapt when you must, but not at the expense of traction.

Idea for Impact: Momentum isn’t built on many voices, but on one that dares to commit. Success lives in execution, not in perfect plans. Every time.

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Filed Under: Living the Good Life, Sharpening Your Skills Tagged With: Clutter, Decision-Making, Discipline, Getting Things Done, Motivation, Procrastination, Task Management

Jeju Air Flight 2216—The Alleged Failure to Think Clearly Under Fire

July 28, 2025 By Nagesh Belludi Leave a Comment

How Situational Blindness Caused the American Airlines-Black Hawk Fatal Collision Near Reagan National Airport Yet another preliminary report from a fatal airline accident leaves crucial details unresolved and continues to fuel debate—echoing the intense scrutiny surrounding the Air India 171 crash.

In December 2024, Jeju Air Flight 2216 crash-landed at South Korea’s Muan International Airport. The Boeing 737–800 aircraft touched down without deploying its landing gear, overshot the runway at high speed, and struck a concrete structure supporting the Instrument Landing System (ILS) localizer beacon. The resulting fire claimed 179 of the 181 lives on board, marking South Korea’s deadliest aviation disaster in recent decades.

A leaked version of the initial findings indicates that both engines were hit by birds during final approach. The right engine suffered extensive damage, emitting flames and thick black smoke, while the left engine maintained sufficient thrust. Despite this, the flight crew allegedly shut down the left engine. No mechanical faults were found in the aircraft or its engines. Investigators also noted a critical data gap: both the cockpit voice recorder (CVR) and flight data recorder (FDR) ceased functioning approximately four minutes before impact, leaving key questions about the crew’s decision-making unanswered. The preliminary report avoids definitive conclusions regarding crew actions, citing limitations in scope.

Aviation experts have expressed frustration over the absence of conclusive evidence about the crew’s decisions—particularly given the missing CVR and FDR data. Shutting down a functioning engine dramatically limits aircraft control and reduces the chance of executing a go-around or controlled landing. The report has also drawn criticism for downplaying airport infrastructure flaws. The structure the aircraft collided with was made of non-frangible material—contrary to international safety standards, which recommend breakaway designs to mitigate impact severity. If it emerges that the emergency landing was skillfully executed, the aircraft might have skidded further and come to a natural stop. A final, more comprehensive report is expected next summer.

If early findings are confirmed—especially the shutdown of the less-damaged engine—this accident may serve as another tragic example of cognitive overload under intense stress. Pilots in high-pressure situations can experience “narrowing of the cognitive map,” a phenomenon where tunnel vision compromises situational awareness and hinders sound decision-making. Inattentional blindness may also cause individuals to miss vital environmental cues—a pattern I’ve observed in numerous other aviation incidents covered on this blog.

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  5. How Contributing Factors Stack Up and Accidents Unfold: A Case Study of the 2024 Delta A350 & CRJ-900 Collision

Filed Under: Business Stories, Mental Models, Sharpening Your Skills Tagged With: Anxiety, Aviation, Biases, Decision-Making, Mindfulness, Problem Solving, Stress

Of Course Mask Mandates Didn’t ‘Work’—At Least Not for Definitive Proof

July 17, 2025 By Nagesh Belludi Leave a Comment

The Data Gap: Why Mask Mandate Proof Remains Unclear We will never definitively prove whether mask mandates worked during the COVID-19 pandemic—not with the crisp authority of pharmacological trials—because the circumstances themselves resisted clarity. Proper Randomized Controlled Trials (RCTs) would have required a moral obscenity: randomly splitting a population, enforcing strict mask-wearing protocols for one group and none for the other, then deliberately exposing both to infectious conditions.

Intentionally subjecting people to a deadly virus under strained public health systems—merely to pursue statistical precision—violates basic ethical norms. Moreover, the real world is inherently hostile to clean variables (a topic I explored when discussing why airline boarding is a mess): mask adherence fluctuates, viral variants evolve unpredictably, and public behavior veers between paranoia and apathy. Isolating the signal of mask mandates in this noise is akin to seeking symmetry in a kaleidoscope.

Perhaps the most sobering takeaway is that future efforts to evaluate sweeping health interventions will confront the same empirical turbulence and ethical dilemmas—making “absolute” answers perpetually elusive. Even much-cited studies, such as the Bangladesh mask trial, invite selective interpretation. Hopefuls and skeptics alike will highlight findings that align with their beliefs.

Yet despite all this indeterminacy, masks occupied a peculiar place in the public psyche—a signal of intent, a behavioral nudge. Their utility became less a question of virology and more one of psychology: the low cost and plausible benefit lured even the doubtful into compliance.

The broader lesson is clear: public health policy, like rhetoric, thrives not in absolutes but in persuasion, compromise, and the murky middle. And it is in that middle where humanity must weigh its choices.

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Filed Under: Mental Models, Sharpening Your Skills Tagged With: Biases, Conflict, Conviction, Critical Thinking, Decision-Making, Persuasion, Philosophy, Social Dynamics, Thinking Tools

Flying Cramped Coach: The Economics of Self-Inflicted Misery

July 3, 2025 By Nagesh Belludi Leave a Comment

Flying Cramped Coach: Economics of Self-Inflicted Misery I fly often. I’m in airports often. And I’m consistently amazed at the plaintive bleating from the rear of the aircraft—as if indignity were somehow sprung upon them unannounced. But no one ends up in seat 36B by accident. Airlines today offer a deeply tiered experience—you’re not just buying a ticket; you’re buying the version of reality you’re willing to endure.

At the heart of aviation lies the cold arithmetic of skybound economics. Premium-class offerings fund the airline. Their plush seats, elevated service, and eye-watering prices (often paid for by employers) generate the profits that justify the entire operation. Coach serves as flying ballast—necessary, but optimized for volume rather than value. Every inch is monetized; every amenity, unbundled.

And flying passengers isn’t even where the real money is. Airlines have discovered that their most lucrative business model isn’t in the skies—it’s in your wallet. Delta pulls in nearly $7 billion a year from its partnership with American Express. American Airlines sees even greater windfalls, with co-branded credit card deals expected to generate $10 billion annually, adding $1.5 billion to pre-tax income. In some quarters, the frequent flyer program outperforms the flying business itself. Your loyalty is more valuable than your seat.

So when the knees start knocking in economy, remember: that seat wasn’t designed for your comfort. It was engineered for margins. Flying economy dares you to expect less—for less. It strips away the last pretenses of customer care and replaces them with transactional realism.

The harsh truth is that airlines have worked—and are still working—very hard to normalize a flying experience where discomfort isn’t just endured, but willingly bought at a discount. They offer precisely the misery we’ve paid for, right down to the punitive carry-on policy and the millimeter of missing legroom. To complain after the fact is to weep at the altar of one’s own bargain-hunting.

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Filed Under: Business Stories, MBA in a Nutshell, Mental Models Tagged With: Aviation, Customer Service, Decision-Making, Innovation, Marketing, Negotiation, Parables, Persuasion, Psychology

Some Influencers Just Aren’t Worth Placating

June 27, 2025 By Nagesh Belludi Leave a Comment

Some Influencers Just Aren't Worth Placating Recent news of Carnival Cruise Group’s decision to ban two “influencers” after a run of negative reviews has sparked a spirited debate online.

Many are quick to label the move as corporate censorship, but a closer look reveals it’s often just basic business sense. This wasn’t about silencing genuine critique—it was about a company recognizing that some forms of “feedback” are merely thinly veiled demands from the perpetually aggrieved.

These influencers weren’t ordinary customers offering fair assessments. Their dissatisfaction seemed to operate as a business model, consistently leveraged for perks like free cruises, suite upgrades, and even a comped wedding. When complaints reliably yield such significant compensation, dissatisfaction ceases to be an affliction and instead becomes a profitable asset. To be banned for one’s “opinion,” when that “opinion” primarily consists of a tiresome enumeration of petty defects after repeated indulgence, isn’t martyrdom—it’s simply mistaking self-importance for actual consequence.

More broadly, this incident reflects the growing commodification of outrage in the digital age. Social media thrives on grievance, and the influencer economy demands perpetual dissatisfaction. Negative reviews generate more engagement, effectively turning critique into performance rather than honest, balanced appraisal. The notion that discomforts—however generously compensated—constitute a public service worthy of widespread dissemination speaks volumes about the peculiar vanity of our time.

Carnival’s move isn’t a crackdown; it’s a necessary correction. Businesses have their limits—budget cruise lines cater to specific market segments and set clear expectations. When influencers review these companies as if they were luxury brands and consistently post negative reviews based on unmet, unrealistic expectations, they unfairly damage the company’s reputation. Removing those who ceaselessly publicize a company’s purported defects, even after extensive placation, isn’t suppression—it’s long-overdue pragmatism.

Criticism is healthy, but the expectation that companies must endlessly placate serial complainers isn’t consumer advocacy—it’s entitlement masquerading as accountability.

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  5. Flying Cramped Coach: The Economics of Self-Inflicted Misery

Filed Under: Business Stories, Leadership, Managing People Tagged With: Assertiveness, Communication, Conflict, Customer Service, Decision-Making, Leadership Lessons, Marketing, Persuasion, Social Dynamics, Social Media

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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