Right Attitudes

Ideas for Impact

Conflict

How to … Care Less About What Other People Think

By Leave a Comment

Mastering Self-Liberation: Care Less About Others' Opinions Are you spending too much time worrying about others’ opinions of you? Studies show that we consistently and needlessly overestimate how much—and how badly—others think about our failings.

While seeking acceptance is natural, it’s essential not to become overly focused on pleasing others or taking rejection personally. Challenge social norms and maintain a balanced perspective.

By regularly bring your focus back on the bigger picture (“What do I want?”) and daring to go against the tide, you’ll find that others’ opinions have less sway over you. This shift reduces overgeneralization and premature conclusions.

When faced with criticism, assess whether the criticism is fair and warranted. If upon reflection, you find that the criticism holds merit and aligns with your values or goals, it may be beneficial to consider making changes or adjustments accordingly. However, if after careful consideration, you determine that the criticism is unjustified or does not resonate with your beliefs or objectives, don’t let it affect you negatively.

Be mindful of your thoughts and interrogate them. Don’t allow assumptions about others’ perceptions to dictate your actions. Often, what you fear others are judging you for exists solely in your imagination.

Idea for Impact: Know what matters to you personally—what you stand for, what your values are. Persuade yourself to become more competent in the skills and fields that matter to you. This attitude will enhance your self-confidence and develop a strong and positive self-image.

Wondering what to read next?

  1. Could Limiting Social Media Reduce Your Anxiety About Work?
  2. Be Comfortable with Who You Are
  3. Let Others Think What They May
  4. Who Told You That Everybody Was Going to Like You?
  5. Let Go of Toxic Friendships

What Does ‘Culture of Respect’ Really Mean?

By Leave a Comment

What Does 'Culture of Respect' Really Mean? A culture of respect involves a pervasive attitude and a set of behaviors that uphold the dignity, worth, and boundaries of every individual.

A culture of respect is one in which everyone knows exactly where the lines of appropriate and inappropriate conduct lie.

A culture of respect is one in which everyone takes responsibility for their actions and their impact on others. They also hold themselves and others accountable for maintaining respectful behavior.

A culture of respect is one in which everyone feels confident enough to speak up when somebody—no matter their rank—crosses the threshold of acceptable behavior.

Wondering what to read next?

  1. Embracing Cultural Sensitivity: A Case Study of Akira Kurosawa’s Oscar Speech
  2. There’s Real Danger in Religious Illiteracy
  3. Any Crisis Calls for Constant, Candid Communication
  4. The Likeability Factor: Whose “Do Not Pair” List Includes You?
  5. Managerial Lessons from the Show Business: Summary of Leadership from the Director’s Chair

There’s Real Danger in Religious Illiteracy

By Leave a Comment

There's Real Danger in Religious Illiteracy From Harvard’s Religious Literacy Project:

Understanding complex religious influences is a critical dimension of understanding modern human affairs. In spite of this awareness, there remains a widespread illiteracy about religion that spans the globe. There are many consequences of this illiteracy, but the most urgent is that it fuels conflict and antagonisms and hinders cooperative endeavors in all arenas of human experience.

In our multi-faith societies, it’s essential not only to understand our own faith traditions (or lack thereof) but also to grasp the traditions of others. Religion carries significant weight in many people’s lives, shaping individual and collective history, politics, and social dynamics through beliefs, practices, and traditions.

Unfortunately, widespread myths and factual inaccuracies about religious beliefs and texts often lead to misunderstandings and ignorance, fostering fear and prejudice.

Idea for Impact: Take the time to learn about different religions. It gives you a peek into people’s perspectives, values, and what drives them. Plus, it helps you recognize and deal with your own biases and stereotypes.

Wondering what to read next?

  1. Embracing Cultural Sensitivity: A Case Study of Akira Kurosawa’s Oscar Speech
  2. Labeling Damage
  3. Racism and Identity: The Lie of Labeling
  4. Could Limiting Social Media Reduce Your Anxiety About Work?
  5. The Problem of Living Inside Echo Chambers

Friendships Aren’t Always Built to Last Forever

By 1 Comment

Friendships Aren't Always Built to Last Forever A bitter truth of life is the fleeting nature of friendships, even those imbued with profound love and mutual regard.

Despite the tender ties forged and the tapestry of memories woven together, some bonds unravel, leaving behind a poignant yearning for what once thrived and the haunting echoes of what might have been.

Sustaining relationships demands a reciprocal commitment and diligent nurturing, as British writer Virginia Woolf eloquently observed in The Waves (1931,) “I have lost friends, some by death—others through sheer inability to cross the street.”

Friendships often follow a natural life cycle. Initially drawn together by the threads of circumstance—work, family, community, or shared passions—a journey unfolds, revealing deeper truths about our essence and desires.

In this unfolding, the connections that once nourished our souls may no longer suffice, and we find ourselves outgrowing the companionships that once defined us.

Some partings come with the gentle acceptance of mutual growth, while others leave behind the lingering ache of unresolved farewells.

Idea for Impact: That many friendships don’t withstand the trials of time is often a hard lesson to learn at any age. A poignant reminder of life’s impermanence.

Wondering what to read next?

  1. Could Limiting Social Media Reduce Your Anxiety About Work?
  2. Let Go of Toxic Friendships
  3. Stop Trying to Prove Yourself to the World
  4. Being Underestimated Can Be a Great Thing
  5. Make Friends Now with the People You’ll Need Later

Why New Expatriate Managers Struggle in Asia: Confronting the ‘Top-Down’ Work Culture

By Leave a Comment

Why Expatriate Managers Struggle in Asia: Confronting the 'Top-Down' Work Culture Running the show in Asia is a whole different ball game compared to the West.

The management culture in Asia is primarily characterized by a pronounced top-down structure. Hierarchy based on position and seniority calls the shots.

Employees often see themselves more as executors of decisions that come from above, rather than being actively involved in the decision-making process. On top of that, there’s a fear of speaking up, worried they’ll stir up trouble or get sidelined.

This lack of creativity and proactive engagement stifles innovation and hampers organizational effectiveness. Even when employees recognize serious issues, they keep mum, sticking strictly to what they’re told.

Idea for Impact: For new expat managers, the key is getting people to open up, share their ideas, and challenge the status quo. Dive in, listen up, and make everyone part of the decision-making process. Their insights could be the game-changer your organization needs.

Take time to build those personal connections and create a vibe where everyone’s pitching in. Understand the influence networks and ditch the old-school compliance mindset.

Wondering what to read next?

  1. Is The Customer Always Right?
  2. The #1 Learning from Sun Tzu’s Art of War: Avoid Battle
  3. Confirm Key Decisions in Writing
  4. Making the Nuances Count in Decisions
  5. Managerial Lessons from the Show Business: Summary of Leadership from the Director’s Chair

The Problem with Hiring Ex-Entrepreneurs

By Leave a Comment

The Problem with Hiring Ex-Entrepreneurs Former entrepreneurs often switch to corporate gigs, aiming for a better work-life balance and a touch of structure. While their creative mojo can jazz up your team, there’s a flip side: culture clashes. Entrepreneurs are used to doing things their way; so the corporate world, with its hierarchy and risk aversion, might feel like a straightjacket to them.

Expecting them to play by the ‘rules’? That’s where they’ll hit a snag. Their knack for juggling multiple roles clashes with the corporate call for slowing down and delegating—it’s a bit like expecting a cat to bark. Navigating the corporate landscape, with its politics, large teams, and strategy alignment, can be a real puzzle.

Moreover, there’s the risk that these ex-entrepreneurs might decide to pack their bags and return to startups or solo ventures if the corporate environment cramps their style too much.

Idea for Impact: If you’re considering hiring an ex-entrepreneur, watch for clashes. Set expectations and use their strengths without stepping on corporate toes.

Wondering what to read next?

  1. The Likeability Factor: Whose “Do Not Pair” List Includes You?
  2. Fire Fast—It’s Heartless to Hang on to Bad Employees
  3. The Truth about Being a Young Entrepreneur
  4. The Jerk Dilemma: The Double-Edged Sword of a ‘No Jerks Here’ Policy
  5. Beware of Key-Person Dependency Risk

The Problem with Hiring Smart People

By Leave a Comment

Smart people are puzzled by initial resistance and slow uptake Hiring smart individuals indeed adds valuable intellectual capital to organizations, but it also brings about unique challenges. The struggle emerges as these individuals try to grasp why their brilliant ideas face initial resistance and why others don’t catch on as quickly.

Smart individuals become frustrated when dealing with skeptics among their colleagues, having to invest precious time in aligning the team without coming off as bossy—especially when collaborating with peers over whom they lack direct authority. The aggravation intensifies as they would prefer to generate more genius ideas than get caught up in the challenge of convincing others about concepts that seem like a no-brainer to them.

Idea for Impact: Smart folks, don’t overlook relationship-building skills; intelligence isn’t everything for your goals.

Wondering what to read next?

  1. Become a Smart, Restrained Communicator Like Benjamin Franklin
  2. How to Mediate in a Dispute
  3. Honest Commitments: Saying ‘No’ is Kindness
  4. Managerial Lessons from the Show Business: Summary of Leadership from the Director’s Chair
  5. Don’t Ignore the Counterevidence

Conflict Hack: Acknowledging Isn’t Agreeing

By Leave a Comment

Conflict Hack: Acknowledging Isn't Agreeing In disagreements and conflicts, a common blunder is mistaking acknowledgment for agreement.

Recognizing someone’s emotions doesn’t entail embracing their perspective or emotional response. For example, saying, “I understand your frustration with our communication,” differs substantially from affirming, “I agree that our communication is lacking,” or resorting to blame with phrases like, “You should communicate better.”

Deep down, we all yearn for acknowledgment as rational beings, even when our actions might suggest otherwise. Neglecting to acknowledge someone’s feelings can further intensify conflicts, pushing them to raise their voices and intensify their agitation in a quest for recognition when they sense they’re not being heard.

Idea for Impact: Acknowledgment, an expression of empathy without judgment, is a mark of respect that has the power to disarm conflicts. It’s the initial step on the path to conflict resolution.

Wondering what to read next?

  1. How to Speak Up in Meetings and Disagree Tactfully
  2. The Sensitivity of Politics in Today’s Contentious Climate
  3. Entitlement and Anger Go Together
  4. Think Twice Before You Launch That Truth Bomb
  5. How to … Turn Disagreements into Dialogue with Neutral Phrasing

We Hope Others Understand, Love, and Care, but Expectations Can Burden

By Leave a Comment

We Hope Others Understand, Love, and Care, but Expectations Can Burden In our world, emotions and care often prove transient, and though we hope for compassion and understanding, especially within close personal relationships, it’s not guaranteed that everyone will respond as we desire.

It’s essential to remember that each person’s actions stem from their own thoughts, emotions, and limitations, existing within a separate realm of their own. Their world is distinct from yours.

When someone doesn’t understand, love, or care, avoid taking it personally. You can’t impose your reality onto theirs and assuming they fully grasp your perspective. Rejection arises from their judgments, which may not necessarily relate to you.

Instead, if you choose to release the expectation that others must prioritize your feelings, you become better equipped to embrace their responses and behaviors, reducing the potential for conflicts. As Buddhism teaches, suffering arises from attachment and desire.

Idea for Impact: Expectations dissolve, conflicts abate. In conflicts, it’s vital to recognize that peace doesn’t mandate the participation of both parties; it only necessitates one—yourself. The source and resolution of the issue reside within you. Through acceptance, you can liberate yourself from the cage of expectations.

Wondering what to read next?

  1. The Secret to Happiness in Relationships is Lowering Your Expectations
  2. Change Your Perspective, Change Your Reactions
  3. The More You Can Manage Your Emotions, the More Effective You’ll Be
  4. Could Limiting Social Media Reduce Your Anxiety About Work?
  5. Begin with Yourself

When Bean Counters Turn Risk Managers: Lessons from the Ford Pinto Scandal

By 1 Comment

When Bean Counters Turn Risk Managers: Lessons from the Ford Pinto Scandal During the 1970s, the Ford Pinto scandal became a notorious and impactful episode within the automotive industry. This scandal revolved around significant safety concerns and ethical dilemmas associated with the Ford Pinto, a subcompact car. At the center of this controversy was the Pinto’s design flaw, which rendered it susceptible to fuel tank fires in the event of rear-end collisions.

The Pinto’s fuel tank was located in a highly vulnerable spot just behind the rear axle. This design flaw meant that, in the unfortunate event of a rear-end collision, the fuel tank could rupture, resulting in fuel leakage and, tragically, sometimes even fatal fires. Concerns regarding the safety of the Pinto were raised both internally within Ford and externally by safety advocates and engineers.

After at least fifty-nine lives had been lost, the scandal escalated dramatically when it came to light that Ford had conducted an internal cost-benefit analysis, which demonstrated that rectifying the design flaw and enhancing the Pinto’s safety would be more expensive than potentially settling legal claims for injuries and fatalities stemming from accidents. Ford had, with unwavering determination and, at times, dubious tactics, lobbied against a crucial safety standard that would have compelled them to address the risk and redesign the Pinto’s fire-prone gas tank.

This episode served as a stark lesson for the nation in the principles of cost-benefit analysis. The cost of implementing rubber liners to fix the problem was estimated at $137 million, while a meticulous calculation of the all costs associated with those who suffered and perished only amounted to $49.5 million.

Overall, society has made significant progress since the Ford Pinto scandal. Across various industries, from construction to healthcare, aviation to retail, automotive to hospitality, the principle of “safety first” is not merely a hollow industry slogan. Projects and endeavors now prioritize the well-being and protection of individuals, employees, and the general public.

While some may resent our increasingly litigious society and the abundance of frivolous lawsuits that burden the legal system and public resources, it is important to acknowledge that this litigious nature has played a crucial role in holding companies and regulators accountable.

Wondering what to read next?

  1. Making Tough Decisions with Scant Data
  2. Protect the Downside with Pre-mortems
  3. Knowing When to Give Up: Establish ‘Kill Criteria’
  4. Of Course Mask Mandates Didn’t ‘Work’—At Least Not for Definitive Proof
  5. Charlie Munger’s Iron Prescription