Right Attitudes

Ideas for Impact

Assertiveness

How to … Quit Something You Love But Isn’t Working

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Quitting something you no longer care about is more straightforward than something you’re spirited about but isn’t working.

To avoid quitting a passion too soon or too late, a basic rule of thumb is to give up when the outcomes aren’t improving, even after ample effort to turn things around.

That is to say, when things get difficult in school, business, relationships, or a project, increase your efforts and get help to improve it. If the results are still unacceptable after an adequate interval of much effort, maybe it’s time to throw in the towel on that course of action or rightsize your expectations, if not abandon the pursuit altogether.

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Books in Brief: “Hell Yeah or No” Mental Model

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American entrepreneur and blogger Derek Sivers popularized the “Hell Yeah or No” mental model (YouTube Synopsis): unless you’re super excited about something, don’t commit to it.

If you’re ready to say ‘yes’ to the things that aren’t that great, you won’t have time, energy, and focus for the “hell yeah” stuff in your life. Sivers has summed up,

We tend to say yes to too many things. And because of this, we’re spread too thin. We’re so busy doing average things that we don’t have time for the occasional great thing.

So instead I propose raising the bar as high as you can, so that if you’re feeling anything less than, “oh, hell yeah, that would be amazing,” then just say, no.

By doing this, you will miss out on many good things, but that’s okay because your time will be quite empty. So then by saying no to the merely good things, you’ll have the time and the energy and the space in your life to throw yourself in entirely when that occasional great thing comes up.

Recommendation: Read this insight-dense book. The “Hell Yeah or No” mental model will reframe how you control impulses and consider life’s big decisions.

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Don’t Over-Deliver

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Many tasks in the workplace could be done with total adequacy and barely more.

Don’t get fixated on ensuring that every task is entirely done, every email edited and re-edited to get the grammar right, or every spreadsheet is flawless. This is a pointless pursuit.

Sure, you don’t want to be a careless hammerhead. But don’t waste time sweating the little stuff. There comes the point where any changes you make to whatever it is you’re working on no longer makes it better but just different. Identifying the inflection point of diminishing returns is one of the hardest skills to learn and one of the most necessary.

Don’t agonize over tiny improvements in your work and thwart yourself from achieving the actual goal of doing the work.

Idea for Impact: Most acceptable outcomes correlate with “good enough,” not “perfection.” Being consistently excellent is essentially a matter of fierce discipline—doing the essential things well.

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Never Take the First Offer

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Gently push back, at least for one round. Especially if you’re a less-aggressive personality type and are programmed to answer ‘yes’ to the first reasonable offer someone makes.

People seldom offer the best they can offer right away because the first offer “anchors” the negotiation. They risk “showing their cards” and divulging some bargaining zones.

If you don’t push back even once, you’ll wind up with a less-than-optimal deal. A straightforward question such as “Can you do better than that?” will help you fend off the first offer politely without being a pushover.

If the counterparty says ‘no’ and you feel you can sustain the process for another round, inquire, “I’d like your help to learn why the first offer is the best you can do.” The key to being a better negotiator isn’t simply presenting your demands but asking detailed questions designed to better understand the other side’s interests.

If their answers make no sense, share your confusion. Offer a strong counteroffer based on your ideal intended outcome and your appraisal of the counterparty’s options and their “reserve price.”

Idea for Impact: Beware of the trap of saying ‘yes’ too quickly. You’ll get farther with a bit of polite persistence than quick surrender.

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3 Ways to … Avoid Overthinking

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Overthinking and over-analyzing the causes and meaning of your thoughts can be tamed through greater self-awareness and mental disengagement.

  1. Set a time limit for your “thinking time,” then make yourself move on to something else or force your decision. Vent your worries to the world, but there’s a risk that you’ll end up even more confused if you keep asking everyone’s opinion. Most of the time, things aren’t as complicated as you perceive them.
  2. Pause and take a step back. Interrupt the thinking process or distract yourself by diverting your attention to something very different. Focused distraction can calm your mind and help you have a coherent view of the whole situation.
  3. Accept that uncertainty is part of this life, and you’ll never have all the facts or know what’s further down the road. Studies suggest we fear an unknown outcome more than a known bad one. Not everything you plan will work out, and that’s ok. It’s often better to set a clear course today and tackle problems that arise tomorrow.

Idea for Impact: Right-size your expectations. Overthinking comes from trying to control what you can’t control.

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How to … Prepare to Be Interviewed by The Media

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I’ve never stumbled upon a media guest who’s not been unhappy with the results of an on-camera interview. Most feel they looked nervous or uncertain, bumbled over their words or didn’t get across with clarity, or the interviewer focused on the wrong stuff.

  • Rehearse and practice. Prepare for your interview by dress-rehearsing through your talking points with a colleague. Record it, review the footage, and look at your articulation and body language. Do you appear calm, coherent, and confident?
  • Television draws attention to your posture, energy, and facial expression. Keep eye contact. Focus on the person asking the questions and not on the camera. The more your eyes move around, the less trustworthy you’ll appear. Align how you look with how you want to be perceived—dress in a dark suit to appear serious, roll your sleeves up to appear hard-working, and don a polo shirt if your message is fun and informal.
  • Know your message. Before the interview begins, decide on the three key points you want to get across and stick with them. Three is easy enough to remember. It’ll prevent you from getting caught up in the conversations in your head.
  • Figure out your story. Think through the essence of what it is you need to communicate. Get your facts straight. Think about what you are trying to get across and how you can make that story relevant and understandable to your audience.
  • Restrain yourself from thinking aloud. Keep your anecdotes short; don’t overestimate the fascination your audience will have with your personal life stories.
  • Avoid verbal fillers such as “um” and “ah” that can really hurt how you come across.
  • Allow yourself a second to collect your thoughts and structure your answer. Resist the temptation to think of additional details as you narrate the answer. You can provide a consistent and well-reasoned answer by sticking to the details and structure you had planned for. Be concise. Do not ramble on. Keep your soundbites short and your anecdotes simple.
  • Be prepared to be interrupted and sidetracked. If you have nothing to say about something, say nothing. Better still, if you know what you’ll be interviewed for, have something substantial to say about it and say it regardless of the questions you’re asked. Use transitional phrases such as “I think the real question is …,” “What’s important here is,” or “Let me draw attention to” and redirect the conversation if necessary.

If you’re in a position that requires you to speak to the media often, take a course or get a coach who can train you on becoming an effective spokesperson. An excellent resource is Media Training Bible (2012) by media trainer Brad Phillips.

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Hooked on Feeling Needed?

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If, like many people, you just can’t say ‘no,’ consider if you’re hooked on feeling needed.

Take a hard, long look at yourself and examine if you unwittingly encourage—even need—people to come to you for every little thing.

Do you find affirmation in feeling needed? Do you try to do too much for others? Faced with an unpleasant task, do you look to turn our attention elsewhere? Do others’ interruptions offer reasons to do what you needn’t do and excuses to avoid doing what you’re supposed to do?

Idea for Impact: The greatest gift you can give those who need you is carving out time for your own critical tasks so you can be available when they really need you.

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How Not to Handle a Bad Boss

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Demanding bosses come in an assortment of guises: idealists, megalomaniacs, overbearing tyrants, windbags, windbags, narcissists, micromanagers, and so on. And you’ll work for some at various stages in your career.

But no matter the boss type, attaching labels like demanding or overbearing can eventually turn into a self-fulfilling prophecy. The moment you label someone as problematic, you’ve made them more challenging to work with because you’ll no longer give this person the benefit of the doubt. You’ll not relate with them on a productive level.

Idea for Impact: Focus instead on recognizing the boss’s specific behaviors. Calibrate yourself to match your boss’s style, and build a strategic liaison founded on expectations for yourself and the relationship.

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Making the Nuances Count in Decisions

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Holding your tongue and withholding a definite opinion is often more prudent than being rapid-fire because the topic at hand may compel a bit of nuance.

These frazzled and frenzied times are the antitheses of active inquiry. No one pays attention. Not anymore. The open-ended conversation quickly devolves into spewing ill-considered opinions. Active inquiry and thoughtful dialog lose out.

No need to shoot your mouth off in response to negative emotional triggers. It’s okay to be ambivalent about some things. It’s good to be skeptical about what you think you know. That’s where the nuance begins.

Idea for Impact: Reality is often more nuanced than you may realize at the moment. Take the time to consume information more deliberately, allowing shades of meaning. Seek first to understand.

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Self-Care Isn’t Self-Indulgence, but Self-Preservation

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The notion of self-care has received some well-deserved backlash lately. The wellness and beauty industry has expropriated it. Self-care has also turned into a way of justifying indulgence for those lucky enough to afford it. (A last-minute holiday in Tahiti? “That’s self-care!”)

But self-care is determining who you are and your limits are—sometimes at the expense of others’ needs. Self-care means noticing when you’re doing more than you’re used to handling and assessing what you can do to slow down. Self-care is figuring out what enriches and soothes your body and mind and attempting to integrate it into your day or your week.

Self-care isn’t frivolous, selfish, or indulgent. It’s self-preservation. It’s merely doing what helps you put your physical, mental, and emotional health back in check.

Idea for Impact: You deserve self-care. You need it. Be kind to yourself and take those deliberate steps to make yourself feel better. Self-care might seem selfish, but putting your needs first actually allows you to interact with others more healthily.

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