Right Attitudes

Ideas for Impact

A Tagline for Most Meetings: Much Said, Little Decided

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A one-hour meeting with eight people is an 8-hour meeting.

It’s ludicrous that a $5KK expense budget requires a tiresome justification and sign-off by senior executives, but gathering a bunch of well-paid professionals to dawdle away for a few hours and burn the same money in low-value interactions is totally unchecked. Besides, no one seems satisfied with the quality of the output of these ‘decision meetings,’ let alone committed to following through.

Idea for Impact: Want a better decision? Plan a better meeting! Treat time spent in meetings consciously by emphasizing decision-making over information-sharing.

Wondering what to read next?

  1. How to … Deal with Meetings That Get Derailed
  2. At the End of Every Meeting, Grade It
  3. How to Stop “Standing” Meetings from Clogging Up Your Time
  4. Don’t Let the Latecomers Ruin Your Meeting
  5. The Bikeshedding Fallacy: Why Trivial Matters Eclipse the Important Ones

Don’t Hide Bad News in Times of Crisis

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When a crisis hits, suppressing or obscuring bad news is often an impulsive reaction. Leaders can even exacerbate a crisis if bad news is marginalized, unaddressed, or ignored until it’s too late.

If you don’t frequently communicate with your key constituency, somebody else will. In the absence of honest information, your employees can develop their own perceptions of the problem and its implications.

Idea for Impact: Wise managers recognize the power of transparency and self-disclosure. Speak up early and candidly. If necessary, take a reputational hit today by disclosing problems; it’ll earn dividends. With a candid appraisal, people can turn their attention away from assigning blame to understanding the problem’s nature and helping you develop solutions.

Wondering what to read next?

  1. Tylenol Made a Hero of Johnson & Johnson: A Timeless Crisis Management Case Study
  2. Leadership is Being Visible at Times of Crises
  3. A Superb Example of Crisis Leadership in Action
  4. Heartfelt Leadership at United Airlines and a Journey Through Adversity: Summary of Oscar Munoz’s Memoir, ‘Turnaround Time’
  5. FedEx’s ZapMail: A Bold Bet on the Future That Changed Too Fast

Treat Employees Like Volunteers

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Treat your employees as volunteers—as if they’re free to leave at any time. Volunteers want to connect to a mission. They want to make an impact by investing their time and energy because they want to, not because they need to. Moreover, unlike employees, volunteers aren’t constrained by the command-and-control structure.

You’ll pay greater attention to the non-monetary needs of your employees, and you’ll better align your goals and their goals. You’ll be more intentional, preferring transformational motivation, not transactional motivation.

Wondering what to read next?

  1. These are the Two Best Employee Engagement Questions
  2. The Speed Trap: How Extreme Pressure Stifles Creativity
  3. The Hot-Desking Lie: How It Killed Focus and Gutted Collaboration
  4. Job Crafting: Let Your Employees Shape Their Roles
  5. Teams That Thrive make it Safe to Speak & Safe to Fail

The Midday Check

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Do a midday review daily to determine how you’re progressing on the day’s goals.

Consider whether you’ve been scurrying from one project to another, constantly hustling to meet deadlines, or feeling like you haven’t accomplished much up to that point. Filter out low-value tasks and ruthlessly make time for what’s still important in the day. Set time limits for tasks—there’s no driving force better than a challenging deadline.

If you’re often derailed by side issues or significant changes that set your days askew, use this midday check to find extra time in your day merely by reprioritizing and reorganizing how you’ll approach the tasks that fall within your responsibility.

Wondering what to read next?

  1. How to … Tame Your Calendar Before It Tames You
  2. Ask This One Question Every Morning to Find Your Focus
  3. How to … Overcome the Tyranny of Your To-Do List
  4. Begin With the Least Urgent Task
  5. Always Demand Deadlines: We Perform Better Under Constraints

The Problem with Positive Thinking

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When positive thinking is seeing bad situations in a favorable light, you can look for the good and make the best of life’s terrible blows. That’s OK.

The problem with positive thinking is the implication that if things don’t go right, you’ve failed yourself. That you’ve not believed in yourself enough. That you should blame yourself because there’s nowhere else to go.

Positive thinking so isn’t a temperament that works when things aren’t going well—that’s the real test as to whether a mindset holds up.

What you need is an attitude that radically embraces reality. It allows you to face the possibilities of negative encounters and not shun away from them. It lets you honestly appraise your circumstances.

Wondering what to read next?

  1. Sometimes You Should Stop Believing // The Case Against Hope
  2. How Can You Contribute?
  3. Blame Your Parents for Your Current Problems?
  4. Seven Ways to Let Go of Regret
  5. When Optimism Feels Hollow

The Upsides of Slowing Down

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'Wait Art and Science of Delay' by Frank Partnoy (ISBN 1610390040) Making faster and faster decisions can look like the proper response in a culture obsessed with speediness and efficiency that bleeds into the reckless and hasty. But as investment banker turned-law educator Frank Partnoy’s Wait: The Art and Science of Delay (2012) argues, while fast thinking—like fast food—hits the spot on occasion, too much speed can, however, be counterproductive.

Today we jump faster and more frequently to firm conclusions. We like to believe there is wisdom in our snap decisions, and sometimes there is. But true wisdom and judgment come from understanding our limitations when it comes to thinking about the future. This is why it is so important for us to think about the relevant time period of our decisions and then ask what is the maximum amount of time we can take within that period to observe and process information about possible outcomes. … The amount of time we take to reflect on decisions will define who we are. … Our ability to think about delay is a gift, a tool we can use to examine our lives. Life might be a race against time, but it is enriched when we rise above our instincts and stop the clock to process and understand what we are doing and why. A wise decision requires reflection, and reflection requires pause.

Time pressure, high stakes, and emotionally charged situations make it more likely that we will deviate from rational decisions and fall back on heuristics—caveman thinking indeed. Mental shortcuts may have their place for helping us to navigate quotidian risks like crossing the road or boiling a kettle. However, for every decision that can be made in a moment, there are many others where a considered and judicious approach may save you from calamity.

Idea for Impact: The next time you feel pressured to make a quick decision in the face of the unexpected, try to slow down, take a breath, and ask yourself whether your natural desire to get on with it needs to be tempered with caution.

Wondering what to read next?

  1. The Data Never “Says”
  2. The Unthinking Habits of Your Mind // Book Summary of David McRaney’s ‘You Are Not So Smart’
  3. What if Something Can’t Be Measured
  4. Be Smart by Not Being Stupid
  5. Accidents Can Happen When You Least Expect Them: The Overconfidence Effect

Inspirational Quotations #993

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It is not a lucky word, this same impossible; no good comes of those that have it so often in their mouth.
—Thomas Carlyle (Scottish Historian, Essayist)

When public men indulge themselves in abuse, when they deny others a fair trial, when they resort to innuendo and insinuation, to libel, scandal, and suspicion, then our democratic society is outraged, and democracy is baffled. It has no apparatus to deal with the boor, the liar, the lout, and the antidemocrat in general.
—J. William Fulbright (American Politician)

There is only one way to achieve happiness on this terrestrial ball, and that is to have either a clear conscience, or none at all.
—Ogden Nash (American Comic Poet)

It is justice, not charity, that is wanting in the world.
—Mary Wollstonecraft (English Writer, Feminist)

All those things [meaning works of art] have given me the greatest satisfaction and contentment because they are not only for the honor of God but are likewise for my own remembrance. For fifty years, I have done nothing else but earn money and spend money; and it became clear that spending money gives me greater pleasure than earning it.
—Cosimo de’ Medici (Florentine Statesman, Banker)

Without all doubt, charity to the poor is a direct and obligatory duty upon all Christians.
—Edmund Burke (British Philosopher, Statesman)

You should never ask anyone for anything. Never- and especially from those who are more powerful than yourself.
—Mikhail Bulgakov (Russian Novelist, Dramatist)

Falling in love was simple; one had only to yield. Digesting another person, however, and sustaining love, was bloody work, and not a soft job.
—Hanif Kureishi (British Novelist, Screenwriter)

If you have the words, there’s always a chance that you’ll find the way.
—Seamus Heaney (Irish Poet, Playwright)

I will go anywhere, provided it is forward.
—David Livingstone (Scottish Missionary, Explorer)

Many people die with their music still in them. Why is this so? Too often it is because they are always getting ready to live. Before they know it, time runs out.
—Oliver Wendell Holmes, Sr. (American Physician, Essayist)

Love points the way. Desire is its ignorant advisor.
—Elfriede Jelinek (Austrian Author)

Avoid Being Money-Rich and Time-Poor: Summary of Ashley Whillans’s ‘Time Smart’

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Stress and life dissatisfaction are often caused by being chronically “time poor”—having too many things to do and not enough time to do them. We equate time poverty with success and pay the physical and emotional price of rushing around.

'Time Smart' by Ashley Whillans (ISBN 1633698351) Harvard academic Ashley Whillans’s Time Smart: How to Reclaim Your Time and Live a Happier Life (2020) shows that people with more free time are happier, healthier, and more productive than people who work all the time and make more money.

The effects and costs of time poverty are so stark that researchers now compare it to a famine—a severe, drastic shortage of time affecting all of society—that carries many of the attendant negative consequences that a natural disaster produces. … No matter our age, education, or income, we share the same reality: none of us knows how much time we have left. One day, time runs out and tomorrow never comes. … Chasing money is valuable to a point, but it’s an infinite errand. You can always try to get more—and research shows people do that, no matter how much money they have already. Given how precious time is, we should put it first.

Idea for Impact: Develop a time-centric mindset and work fewer hours if necessary. Consider time as currency and become more purposeful, dodging mindless tasks and unfulfilling chores. Ask how much time you will give up for more money or productivity. Money is a powerful tool that can buy you time and amplify your freedom to pursue your values and priorities.

Wondering what to read next?

  1. Challenge the Cult of Overzealous Time Management
  2. Yes, Money Can Buy Happiness
  3. How to … Combat Those Pesky Distractions That Keep You From Living Fully
  4. How to … Overcome Impact Blindness and Make Decisions with Long-Term Clarity
  5. Everything in Life Has an Opportunity Cost

What to Do When Your Boss Steals Your Best Ideas

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Be thankful that your boss is stealing your ideas or getting credit for your work because the best way to make your boss love you is to make her look good.

It’s surprising how well this ensures a steady and trusting working relationship. So suck it up, buttercup!

Your boss’s opinion counts more than anyone else’s in your career trajectory. So the last thing you want is to put yourself in an adverse situation with your boss.

Credit for ideas is way overrated, anyway. The core of your job isn’t to sit in a cubicle and think up ideas. It’s carrying out those ideas—that’s what you’ll list on your resume—projects done, money saved, marketing campaigns led–not your bright ideas.

Don’t go over your boss’s head and protest. Your boss’s boss doesn’t pay attention to who stole whose ideas. If your boss is mean and nasty, your boss’s boss will eventually figure it out without your help.

Idea for Impact: Is it that awful that your boss takes credit for your ideas? Think of it as unselfishly donating some ideas in exchange for a good relationship with your boss.

Wondering what to read next?

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  2. Could Limiting Social Media Reduce Your Anxiety About Work?
  3. Affection Is No Defense: Good Intentions Make Excellent Alibis
  4. No Amount of Shared Triumph Makes a Relationship Immune to Collapse
  5. The Pickleball Predicament: If The CEO Wants a Match, Don’t Let It Be a Mismatch

Inspirational Quotations #992

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In charity there is no excess.
—Francis Bacon (English Philosopher)

Ah, great it is to believe the dream as we stand in youth by the starry stream; but a greater thing is to fight life through and say at the end, the dream is true!
—Edwin Markham (American Poet)

Film as dream, film as music. No form of art goes beyond ordinary consciousness as film does, straight to our emotions, deep into the twilight room of the soul. A little twitch in our optic nerve, a shock effect: twenty-four illuminated frames a second, darkness in between, the optic nerve incapable of registering darkness.
—Ingmar Bergman (Swedish Film and Stage Director)

Leadership is an intense journey into yourself. If you can go to bed feeling beaten up and rise the next morning ready to keep listening and learning, then I believe you can lead.
—Jeffrey Immelt (American Businessperson)

Nor is it wiser to weep a true occasion lost, but trim our sails, and let old bygones be.
—Alfred, Lord Tennyson (British Poet)

It would be naive to think that the problems plaguing mankind today can be solved with means and methods which were applied or seemed to work in the past.
—Mikhail Gorbachev (Soviet Head of State)

A merry heart doeth good like a medicine: but a broken spirit drieth the bones.
—The Holy Bible (Scripture in the Christian Faith)

Develop purity in yourself if you wish to encourage others to follow the path of purity. Discover real peace and harmony within yourself, and naturally this will overflow to benefit others.
—S. N. Goenka (Burmese Mediation Teacher)

Life is doubt, and faith without doubt is nothing but death.
—Miguel de Unamuno (Spanish Philosopher, Writer)

Nothing succeeds like success.
—Alexandre Dumas pere (French Novelist, Playwright)

All Presidents start out pretending to run a crusade but after a couple of years they find they are running something less heroic and much more intractable: namely, the presidency.
—Alistair Cooke (British-American Journalist)

If you come to a fork in the road, take it.
—Yogi Berra (American Sportsperson)

All of us are experts at practicing virtue at a distance.
—Theodore Hesburgh (American Catholic Educator)

Pity makes suffering contagious.
—Friedrich Nietzsche (German Philosopher, Scholar)