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Managing the Overwhelmed: How to Coach Stressed Employees

September 22, 2025 By Nagesh Belludi Leave a Comment

Managing the Overwhelmed: How to Coach Stressed Employees It’s not pressure that breaks people—it’s pretending it isn’t there. Your job isn’t to shield your team from pressure, but to sharpen their ability to withstand it. Don’t reach for platitudes. Reach for precision. Here’s how to lead like it matters:

  • Ban multitasking from your team’s repertoire. It’s not a skill—it’s a slow bleed of attention and output. Force clarity. Demand focus. Two priorities, not ten. Excellence requires concentration, not dispersion.
  • Impose structure before chaos does. Spontaneity is a luxury few can afford. Instruct your team to plan the day before—ruthlessly. Prioritize, time-block, and start the day with intent, not inbox roulette.
  • Call out perfectionism for the vanity project it is. It’s not diligence—it’s delay dressed up as virtue. Teach your team to distinguish between what must be flawless and what simply must be finished.
  • Draw the line—and defend it. Constant availability is not commitment; it’s capitulation. Define what “off” means. Enforce it. Protect downtime like it’s oxygen—because it is.
  • Treat stress as a signal, not a sin. Chronic strain often points to deeper dysfunction: misaligned roles, toxic dynamics, or your own managerial evasions. Don’t soothe—intervene.
  • Make asking for help a norm, not a confession. The lone-hero fantasy is dead. Encourage your team to seek support, share burdens, and use the resources you claim to provide.
  • Invite candor before silence curdles into resentment. Don’t tell people to “move on.” Ask what’s wrong. Listen. Unspoken frustration doesn’t evaporate—it festers.

And finally: look in the mirror. Much of your team’s stress may originate from your systems, your silence, or your standards. Fix that first.

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Filed Under: Health and Well-being, Leading Teams, Managing People, MBA in a Nutshell Tagged With: Coaching, Conflict, Great Manager, Human Resources, Mentoring, Performance Management, Stress, Workplace

How to … Lead Without Driving Everyone Mad

September 17, 2025 By Nagesh Belludi Leave a Comment

How Bosses Can Drive Employees Crazy---and What They Can Do Instead Some managers inspire loyalty. Others, despite good intentions, slowly drain morale. This isn’t about tyrants—it’s about the well-meaning but unaware. If your team looks tense every Monday, there’s probably a reason.

Leadership sounds like vision and guidance. But in reality, it often means people grinding their teeth while their boss chips away at morale. Dysfunction doesn’t crash in—it creeps in through habits that quietly wear teams down.

  1. Don’t humiliate people in public. It’s not tough love—it’s bullying. Speak privately. Help them improve without turning it into a show.
  2. Don’t gossip about someone before speaking to them. It damages trust and spreads problems. Talk directly. Quietly. Like an adult.
  3. Don’t set impossible goals and act shocked when people burn out. High standards are fine. Just make sure they’re human. Let people breathe.
  4. Don’t take credit for your team’s work. It doesn’t make you look strong—it makes you look insecure. Recognition is fuel. Share it.
  5. Don’t change rules on a whim. People need consistency. If something shifts, explain why.
  6. Don’t avoid hard conversations. Problems don’t vanish—they rot. Face them with clarity and empathy.
  7. Don’t chase wins that wreck the team. Real success lasts. Build something people want to stay in.

Idea for Impact: Leadership isn’t about noise. It’s about steadiness, respect, and getting the few basics right.

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  5. Never Criticize Little, Trivial Faults

Filed Under: Leading Teams, Managing People, MBA in a Nutshell Tagged With: Coaching, Conversations, Feedback, Great Manager, Management, Mentoring, Performance Management

Narcissism Isn’t Confidence—It’s a Crisis of Worth

August 25, 2025 By Nagesh Belludi Leave a Comment

Narcissism Isn't Confidence, It's a Crisis of Worth We tend to see narcissists as preening showboats—people who crave attention, inflate their self-image, and dominate the spotlight. Often, our reflexive response blends dislike with a touch of envy. After all, narcissism seems to reflect confidence and competence, and society rewards those traits handsomely.

But as humanistic philosopher Erich Fromm reminds us in The Art of Being (1989,) that impression is misleading. From a psychological perspective, narcissists don’t love themselves too much—they struggle to love themselves at all. The swagger isn’t proof of wholeness but a carefully constructed façade meant to hide a deep sense of inadequacy.

Rather than vilify or envy, perhaps we can view narcissistic behavior as a strategy—a means by which the narcissist copes with the emotional turmoil of feeling unseen, unworthy, or insignificant. It serves as an overcorrection, a self-preservation tactic designed to stave off the discomfort of vulnerability.

We’re all, in some way, seeking to be loved for who we are. Narcissists just shout louder—not because they want attention, but because they’re afraid they won’t be heard. When we look at narcissism through this lens, compassion becomes possible. The self-absorption, the grandiosity, the insistence on being right—these aren’t signs of a well-fed ego, but of a starved one. They’re desperate attempts to mend an inner fracture, to fill an emotional vacancy no amount of applause can satisfy.

Idea for Impact: Narcissism isn’t self-love—it’s disguised self-doubt. And maybe the most constructive response isn’t scorn or jealousy, but the quiet grace of understanding. Still, let’s not forget: insecurity dressed as dominance is still dangerous.

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Filed Under: Effective Communication, Managing People Tagged With: Assertiveness, Attitudes, Confidence, Humility, Likeability, Manipulation, Personality, Psychology, Respect, Suffering

People Work Best When They Feel Good About Themselves: The Southwest Airlines Doctrine

August 20, 2025 By Nagesh Belludi Leave a Comment

When People Feel Good, They Work Best: Herb Kelleher and Colleen Barrett's Southwest Way Southwest Airlines didn’t rise to prominence through spreadsheets or sycophancy. It was built by a jolly, chain-smoking Texas lawyer named Herb Kelleher (1931–2019,) who believed that business didn’t have to be boring—or cruel. A maverick in pinstripes, Kelleher co-founded the airline in 1967 with a cocktail napkin sketch and a rebellious grin, determined to inject his irreverent spirit into every corner of the company. He didn’t just want to run an airline—he wanted to run one that laughed in the face of corporate pomposity.

Kelleher’s philosophy was as unorthodox as it was effective. He rejected the sacred cow of “customer first” and instead declared, “If employees are treated well, they’ll treat the customers well. If the customers are treated well, they’ll come back, and the shareholders will be happy.”

This wasn’t a slogan—it was a strategy. And it worked. He understood what too many executives still miss: the happiness of a company’s employees is vital to its business success. At the heart of this culture was Colleen Barrett (1944–2024,) who began as Kelleher’s legal secretary and rose to become president and COO. She was the steward of Southwest’s soul, and she made it her mission to ensure employees felt not just respected, but loved. When Southwest went public in 1971, it chose the stock ticker LUV—a nod to its home base at Dallas Love Field and a cheeky emblem of its people-first ethos.

We almost demand that you have fun and you enjoy yourself. I spend probably seventy to eighty percent of my time trying to assure that our employees feel good about their work environment, feel that we care about them as people, and feel that they are empowered and really encouraged to make decisions from the heart. We really want people to do the right thing versus doing things right. If you enjoy what you’re doing, you will probably do it better.

'Nuts- Southwest Airlines' by Kevin and Jackie Freiberg (ISBN 0767901843) Barrett wasn’t just a leader—she was “Mom” to the workforce. Her office was adorned with a “wall of hearts,” a floor-to-ceiling collage of photos, thank-you notes, and memories. The Dallas headquarters itself was a shrine to joy: walls plastered with snapshots of birthdays, barbecues, community service, and cultural celebrations. Parties weren’t distractions—they were doctrine. They reminded everyone that work could be human. The power of giving employees the freedom to be themselves wasn’t just tolerated—it was institutionalized. As Kevin and Jackie Freiberg wrote in Nuts! Southwest Airlines’ Crazy Recipe for Business and Personal Success (1995; my summary):

Love conquers the defensiveness that closes people to influence. When people feel loved, the walls come down. When people look out for their colleagues’ interests, their colleagues are more open to accepting new ideas and behaving in prescribed ways.

A lot of people at Southwest Airlines believe that the reason Herb and Colleen have so much influence within the company has less to do with their positions than with the way that they consistently demonstrate their love for employees. Leading through love means you’ve got to care. Love is a source of influence.

But time, like altitude, changes perspective. In recent years, Southwest has begun to resemble the very industry it once mocked. The camaraderie remains, but the warmth has cooled. The parties are fewer, the policies more rigid, and the once-radical culture has been diluted by the gravity of scale and the pressures of Wall Street.

Still, the lesson endures: the happiest worker is not the one most surveilled, but the one most trusted to think. And in a world where most companies treat morale as a line item, Southwest’s early years stand as a reminder that a culture that celebrates its people will outlast one that merely exploits them.

That’s not sentimentality—it’s strategy. And it’s one worth defending.

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Filed Under: Business Stories, Leading Teams, Managing People, MBA in a Nutshell, The Great Innovators Tagged With: Employee Development, Great Manager, Human Resources, Leadership, Likeability, Motivation, Performance Management, Persuasion

You’re Worthy of Respect

August 6, 2025 By Nagesh Belludi Leave a Comment

You're Worthy of Respect - Beware the Manipulators of Worth Watch out for anyone who demands you jump through hoops just to be treated with basic decency.

There’s a difference between earning trust and earning the right to be treated like a human being. The former is part of healthy relationships. The latter is a red flag.

Dignity isn’t a reward—it’s a baseline. You don’t need to prove your intelligence, competence, or usefulness to deserve courtesy, fairness, or kindness. If someone makes your dignity conditional, they’re not building trust—they’re asserting control.

Yes, respect for someone’s judgment or expertise is often earned over time. A job interview, a test of reliability, a gradual deepening of trust—these are normal. But they should never come at the cost of your basic worth.

If someone tells you to “prove your value” before they’ll treat you with respect, ask yourself: Are they assessing your skills—or trying to make you feel small?

In healthy relationships, respect is layered—but dignity is non-negotiable. You can earn someone’s confidence, but you should never have to earn their humanity.

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Filed Under: Living the Good Life, Managing People, Sharpening Your Skills Tagged With: Assertiveness, Attitudes, Conflict, Etiquette, Getting Along, Likeability, Networking, Relationships

Reverse Mentoring: How a Younger Advisor Can Propel You Forward

July 30, 2025 By Nagesh Belludi Leave a Comment

Reverse Mentoring: How a Younger Advisor Can Propel You Forward Mentorship once meant absorbing polished advice from someone with gray hair, a Rolodex thick with gatekeepers, and the power to open doors. Age conferred authority. Experience granted relevance—and access.

Then Jack Welch flipped the script. In the late ’90s, with digital disruption looming, the General Electric CEO formalized Reverse Mentoring. Younger employees coached senior leaders in digital fluency. GE didn’t gesture at change—it pursued it. That fluency helped the company stay competitive.

Today’s youth sets the pace for innovation. They drive trends, build platforms, and shape culture. Older generations decode emojis like cryptic puzzles. Staying relevant demands engagement. Professionals who tune out drift into nostalgic irrelevance.

The shift reaches beyond the workplace. One founder I worked with saw this play out in real time. He turned to Jane, a junior colleague, for help understanding younger users of a tech feature. Unexpectedly, he gained clarity about his own daughter. Jane could interpret the daughter’s concerns about life with an ease rooted not in experience, but in proximity. Her fluency in generational nuance helped my client rewire how he reached out—replacing bewilderment with connection. She simply spoke the language he’d missed. It wasn’t therapy. It was perspective.

Idea for Impact: Wisdom belongs not only to those with tenure but to those with perspective. Reverse mentoring amplifies that wisdom—without the cliches or the campfire. The process confronts comfort. It demands humility—a resource many C-suites fail to stock. But the payoff endures: less noise, more signal, and leadership that listens.

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Filed Under: Career Development, Managing People Tagged With: Conversations, Getting Ahead, Mentoring, Networking, Problem Solving, Skills for Success, Social Dynamics, Therapy, Winning on the Job, Wisdom

To Know Is to Contradict: The Power of Nuanced Thinking

July 26, 2025 By Nagesh Belludi Leave a Comment

Beyond Heroes and Villains: The Power of Nuanced Thinking The tendency to divide humanity into heroes and villains, saints and devils, is a habit more of the primitive mind than of the reflective one.

A telling measure of a person’s cognitive sophistication is how they assess polarizing figures—be it Elon Musk, Greta Thunberg, Marine Le Pen, or Jacinda Ardern. Each is a nexus of contradictions, a repository of both virtue and folly. To apprehend this is not a mark of indecision, but of discernment.

The capacity to speak about them with nuance signals more than finesse—it stands as a quiet rebuke to simplistic thinking. It suggests a willingness to resist the pull of reductive narratives, to hold conflicting truths, and to embrace complexity over convenience.

Idea for Impact: True understanding lies not in easy answers, but in the ability to recognize and reflect on the layered realities others prefer to flatten. That, ultimately, is the mark of a mind equipped to navigate a complicated world.

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Filed Under: Managing People, Mental Models, Sharpening Your Skills Tagged With: Attitudes, Conflict, Critical Thinking, Leadership Lessons, Mental Models, Philosophy, Social Dynamics, Social Skills, Thinking Tools, Thought Process, Wisdom

Affection Is No Defense: Good Intentions Make Excellent Alibis

June 30, 2025 By Nagesh Belludi Leave a Comment

Affection Is No Defense: Good Intentions Make Excellent Alibis There’s a peculiar cruelty in the well-meant, the kind that cloaks harm in sentiment and justifies injury with declarations of virtue.

We’re told to “look at their intentions,” as if what’s in someone’s heart should matter more than what they’ve actually done—whether it’s manipulation, constant criticism, control, or the slow erosion of your boundaries.

That’s an absurd suggestion. Judging morality by intent is like driving blindfolded and expecting applause for staying in the lane—until you hit someone.

Good intentions don’t excuse toxic behavior. Someone might believe they love you while slowly suffocating you with their version of care. They may raise their voice, make your choices, erode your autonomy—and still feel righteous. They might call it love. It’s not. It’s apathy in the language of affection. It’s control dressed as concern.

Intention doesn’t shield impact. Even harm dressed as love is still harm. The pain’s real. The effects last.

Intentions don’t bleed. Impact does. When someone says their harmful behavior should be excused by how they feel about you, they’re really saying this: that their story matters more than your experience. That they’d rather seem good than do good.

Idea for Impact: It’s painful to admit someone you love might be hurting you. But no matter how gilded the alibi, harm is harm. Don’t accept it just because it came in a velvet box.

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Filed Under: Health and Well-being, Managing People, Sharpening Your Skills Tagged With: Assertiveness, Conflict, Conversations, Emotions, Getting Along, Likeability, Mindfulness, Relationships, Suffering

Some Influencers Just Aren’t Worth Placating

June 27, 2025 By Nagesh Belludi Leave a Comment

Some Influencers Just Aren't Worth Placating Recent news of Carnival Cruise Group’s decision to ban two “influencers” after a run of negative reviews has sparked a spirited debate online.

Many are quick to label the move as corporate censorship, but a closer look reveals it’s often just basic business sense. This wasn’t about silencing genuine critique—it was about a company recognizing that some forms of “feedback” are merely thinly veiled demands from the perpetually aggrieved.

These influencers weren’t ordinary customers offering fair assessments. Their dissatisfaction seemed to operate as a business model, consistently leveraged for perks like free cruises, suite upgrades, and even a comped wedding. When complaints reliably yield such significant compensation, dissatisfaction ceases to be an affliction and instead becomes a profitable asset. To be banned for one’s “opinion,” when that “opinion” primarily consists of a tiresome enumeration of petty defects after repeated indulgence, isn’t martyrdom—it’s simply mistaking self-importance for actual consequence.

More broadly, this incident reflects the growing commodification of outrage in the digital age. Social media thrives on grievance, and the influencer economy demands perpetual dissatisfaction. Negative reviews generate more engagement, effectively turning critique into performance rather than honest, balanced appraisal. The notion that discomforts—however generously compensated—constitute a public service worthy of widespread dissemination speaks volumes about the peculiar vanity of our time.

Carnival’s move isn’t a crackdown; it’s a necessary correction. Businesses have their limits—budget cruise lines cater to specific market segments and set clear expectations. When influencers review these companies as if they were luxury brands and consistently post negative reviews based on unmet, unrealistic expectations, they unfairly damage the company’s reputation. Removing those who ceaselessly publicize a company’s purported defects, even after extensive placation, isn’t suppression—it’s long-overdue pragmatism.

Criticism is healthy, but the expectation that companies must endlessly placate serial complainers isn’t consumer advocacy—it’s entitlement masquerading as accountability.

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Filed Under: Business Stories, Leadership, Managing People Tagged With: Assertiveness, Communication, Conflict, Customer Service, Decision-Making, Leadership Lessons, Marketing, Persuasion, Social Dynamics, Social Media

No Amount of Shared Triumph Makes a Relationship Immune to Collapse

June 16, 2025 By Nagesh Belludi Leave a Comment

The Bill Gates-Steve Ballmer Saga: Anicca and the Fragility of Bonds It’s heartening to see Steve Ballmer and Bill Gates sitting together with Satya Nadella to mark Microsoft’s 50-year milestone.

If ever a partnership embodied the sheer force of technological ambition, it was theirs. Few in history have generated as much wealth or propelled society forward with such far-reaching innovations. College friends from Harvard, they forged a unique alliance that drove Microsoft from its nascent stages. Their shared passion for technology fueled a brotherly dynamic, marked by intense camaraderie and frequent, spirited disagreements. These clashes, often born from their deep commitment to Microsoft’s vision, were a hallmark of their collaboration. Yet time inevitably deepened fractures, widening them into a chasm of competing visions and executive tensions.

In the rarefied atmosphere of corporate dominance, friendships are tested not by petty grievances but by grand ideological disputes over an industry’s future. Microsoft’s shift toward hardware under Ballmer’s late tenure—a move Gates was reportedly less than enthused about—became the wedge that drove them apart. And really, there’s something tragic in that. When two people have navigated an entire technological revolution together—made decisions that reshaped economies and personal computing itself—it seems unfair that something as pedestrian as strategic discord should undo decades of partnership. But leadership has a peculiar way of turning once-aligned minds into adversaries. The very qualities that made them an unstoppable duo—the confidence, the intensity, the refusal to back down—ensured that when they finally clashed, it was not over trivial disputes but the weight of conviction.

If Gates and Ballmer’s story reveals anything, it’s that relationships, no matter how formidable they appear, are fragile. They operate on a delicate equilibrium of trust, shared vision, and, crucially, a mutual commitment to the third entity—not just “me” or “you,” but the us that emerges in any meaningful bond. A relationship isn’t simply two people exchanging words and nodding along to each other’s ambitions; it’s a distinct, evolving structure that must be nurtured like any living thing. Ignore it too long—let personal priorities overshadow the collective effort—and the foundation weakens. In Microsoft’s case, the us that Gates and Ballmer cultivated for decades became untenable when their ambitions diverged irreconcilably. The sense of joint purpose faded, replaced by frustration, strategic disagreements, and the realization that neither would bend toward the other’s future.

That inherent fragility isn’t confined to boardrooms. It plays out in friendships, marriages, creative collaborations, and even casual acquaintances. The expectation of permanence—that comforting yet wholly misguided belief that great bonds are immune to external forces—is often what makes their erosion so jarring. When a once-unbreakable connection weakens, it can feel not just like loss but like a betrayal of everything built before. The past, once a steady foundation, becomes a burden. Resentment festers, assumptions go unchecked, and eventually, the inevitable rupture occurs. And yet, relationships have an odd way of being neither permanent nor entirely transient. As Gates and Ballmer’s more recent reunion suggests, some bonds don’t fully dissolve—they simply change shape. The early intensity of their partnership may have faded, but the shared history and mutual respect remain.

The impermanence of human relationships is not their failure but their nature. There’s a distinctly Buddhist quality to this cycle of attachment, separation, and reconnection. The concept of anicca reminds us that everything—from empires to personal friendships—is in constant flux. Clinging to the idea of unchanging relationships only leads to disappointment. Accepting their evolution allows for a different kind of appreciation—one rooted not in illusion, but in understanding.

Idea for Impact: The Gates-Ballmer saga reveals a bitter truth about the nature of life: great partnerships don’t fail—they collide, undone by ambition and the refusal to yield. To mourn their fracture is to misread history. The transience of relationships isn’t weakness but inevitability, and even the grandest alliances may eventually bow to time and competing will.

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Filed Under: Business Stories, Managing People, Mental Models Tagged With: Assertiveness, Bill Gates, Buddhism, Conflict, Getting Along, Microsoft, Negotiation, Relationships, Social Dynamics, Social Life

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About: Nagesh Belludi [hire] is a St. Petersburg, Florida-based freethinker, investor, and leadership coach. He specializes in helping executives and companies ensure that the overall quality of their decision-making benefits isn’t compromised by a lack of a big-picture understanding.

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