Right Attitudes

Ideas for Impact

Living the Good Life

Don’t Over-Deliver

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Many tasks in the workplace could be done with total adequacy and barely more.

Don’t get fixated on ensuring that every task is entirely done, every email edited and re-edited to get the grammar right, or every spreadsheet is flawless. This is a pointless pursuit.

Sure, you don’t want to be a careless hammerhead. But don’t waste time sweating the little stuff. There comes the point where any changes you make to whatever it is you’re working on no longer makes it better but just different. Identifying the inflection point of diminishing returns is one of the hardest skills to learn and one of the most necessary.

Don’t agonize over tiny improvements in your work and thwart yourself from achieving the actual goal of doing the work.

Idea for Impact: Most acceptable outcomes correlate with “good enough,” not “perfection.” Being consistently excellent is essentially a matter of fierce discipline—doing the essential things well.

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3 Ways to … Shake Up Your Life

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There’s much comfort in sameness and certainty. Overhauling your life—whether it’s your home, job, or your relationship—can seem an impossible task. But three attitudes can get you started:

  1. Try saying ‘yes’ instead of ‘no.’ Significant changes aren’t without pain, but no good comes from hesitation and inaction. Act decidedly on an opportunity before it ceases to be one. If taking a giant leap is terrifying, take a few low-risk steps and watch your confidence grow. Over time, you’ll become more resilient, adaptable, and bolder.
  2. Think things through. If you’re unhappy with your life, hammer out exactly what you hope to achieve by facing your fear and ripping things up. What worries you controls you. Don’t allow your feelings to dictate your behavior—be clear about why you’re doing this and why it matters to you.
  3. Do something different that scares you—every day. Broaden your horizons. Travel to someplace you haven’t been to before. Try a new food or learn new skills. Try different paths to personal fulfillment. A spirit of constant self-challenge keeps you humble and open to new ideas that very well may be better than the ones you currently hold dear.

Idea for Impact: Sometimes, all it takes is a slight nudge in the right direction.

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3 Ways to … Stay Calm Under Immense Pressure

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Under intense pressure, our patterns of thought, judgment, and action can prove remarkably maladaptive. Here’s how to keep what’s already bad from worsening, stem the contingency, and take charge of dreadful circumstances.

  1. Be clear about what you need to do. Don’t over-optimize every variable. People who get stuff done under pressure precisely understand what they want. And they’re selective about when they push themselves to the max—only when the stakes are big enough and when the pressure is entirely justified.
  2. Do a threat assessment. Beware, pressure can narrow the cognitive map and blind you to become fixated on one line of thought. Keep an eye on all critical parameters and maintain awareness of the situation across the board.
  3. Put things into perspective. Reframe priorities and values. Stress is generally sourced in the feeling of not being in control, and tuning into the uncontrollable can intensify the pressure. Consider the situation objectively and ask what’s the worst that could happen. Have a plan ready, and focus on the task—not the outcome.

Idea for Impact: Mastery is a process. Practice simulated high-stress situations, just as pilots learn to handle panel instrument malfunctions on flight simulators.

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3 Ways to … Get Wiser

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Wisdom is generally about discernment—the ability to embrace a quieter state of mind and make judicious choices based on experience.

  1. Be open to new points of view and constantly reassess your understanding. Dispute everything you assume you ‘know for sure’ and reconsider every question you think you’ve resolved. In the words of Bertrand Russell, ‘fools and fanatics are always so certain of themselves, but wiser people so full of doubts.’ Aim to understand—not judge—the nuances of an issue by seeing the world not as black and white but in shades of gray.
  2. Choose who you spend time with—they’ll shape your future more than anything else. To broaden your horizons, engage with people other than those from your own background—you’ll never challenge your own opinions if you don’t open yourself up to people who have a different attitude than yours.
  3. Act wisely. Be honest with yourself—and with others. When confronted with life’s challenges, appeal to your wisest self and act as wisely as possible, focusing on purpose over pleasure and balancing self-interest and the common good.

Idea for Impact: Wisdom begets wisdom.

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How to… Reframe Negative Thoughts

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Modest self-doubt is normal when you’re analyzing your past or thinking about the future. But it’s easy to give in to negative chatter in your head and get lost in a mental house of mirrors. There’s no cognitive off switch for brooding, but a little internal coaching can help quiet this voice.

Start by recognizing negative thoughts and ask yourself—is this useful? Or is it not useful? Recognize that negative talk is unhelpful. Bring your focus back to self-compassion—let go of the judgments you hold about yourself, your body, and your moods.

Whenever your mind squawks, hone in and try to identify the exact emotion you’re experiencing. Ask yourself, “What’s at the core of what’s going on here?” Instead of using a broad label like “worry” or “stress,” drill down deeper into those feelings. Are you feeling vulnerable, or are you anxious about an outcome?

Reassess those pesky thoughts that play on a loop in your mind. Catch yourself embracing insistent expressions such as “always,” “never,” and “forever.” The more you attend to such notions about yourself, the more you believe in them, regardless of whether they’re true. Before you go into a negative spin, ask yourself if you really are failing at everything and if you’re always too busy to find time for your loved ones.

Idea for Impact: Rewrite Your Negative Self-Talk Script

If dwelling on critical moments is dragging you down, it’s time to take action. Rather than fault yourself for the swirl of thoughts, tell yourself you’re troubleshooting, planning, and preparing. Get on with the things you want to do. The momentum of positive emotions builds up as soon as you take action. If dwelling on critical moments is dragging you down, it’s time to take action

[Re-scripting your self-talk (“I can rehearse this presentation and ask a friend for feedback”) can help you prepare for any challenges and stop worrying about them incessantly.

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Thought Suppression is Counterproductive

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You can’t make a bad thought go away by trying not to think about it.

Pushing away a thought works, but for a little while. Short-term relief is often worse than no relief, sometimes exacerbating the very emotions you’re hoping to veer off.

Most crutches of choice (drugs, alcohol, tobacco, barbiturates, shopping, or high-carbohydrate foods) offer transitory comfort. The immediate pleasure often gives way to long-term despair, which causes repeated use of the same agent. The consequence is addiction. The same is valid for thought suppression.

Studies have revealed that the more you suppress a thought, the stronger its recoil. For instance, smokers suppressing the thought of cigarettes report that the appeal of smoking comes rushing back with even greater power when they let their guard down. Holding back your thoughts will actually make you think about them more once the period of active suppression is over. In other words, suppressing a thought increases your attachment to it.

Persistence creates resistance; the more you try to push thoughts out, the bigger they get. Further, the fleeting relief of thought suppression pushes you away from more effective and lasting approaches, such as gratitude, acceptance, and forgiveness.

Idea for Impact: Suppress Your Thoughts about Suppression

In a world obsessed with positive thinking, many of us have been conditioned to be so averse to “negative emotions” that we don’t recognize them, much less acknowledge them, or give ourselves permission to feel and process them. Thought suppression causes more stress and anxiety than if you confront what you’re trying to forget.

  • Replace unwanted thoughts with thoughts that focus on your goals (e.g., “It feels better to eat a delicious fruit than it does to wolf down a s’more topped with melted chocolate.”)
  • Create an if-then to help you not block unwanted thoughts out but instead plan what you really need to do to act on temptations. Your plans can disrupt the connection between the thought and giving in to temptation. Over time, the thoughts will fade on their own.

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Hooked on Feeling Needed?

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If, like many people, you just can’t say ‘no,’ consider if you’re hooked on feeling needed.

Take a hard, long look at yourself and examine if you unwittingly encourage—even need—people to come to you for every little thing.

Do you find affirmation in feeling needed? Do you try to do too much for others? Faced with an unpleasant task, do you look to turn our attention elsewhere? Do others’ interruptions offer reasons to do what you needn’t do and excuses to avoid doing what you’re supposed to do?

Idea for Impact: The greatest gift you can give those who need you is carving out time for your own critical tasks so you can be available when they really need you.

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Self-Care Isn’t Self-Indulgence, but Self-Preservation

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The notion of self-care has received some well-deserved backlash lately. The wellness and beauty industry has expropriated it. Self-care has also turned into a way of justifying indulgence for those lucky enough to afford it. (A last-minute holiday in Tahiti? “That’s self-care!”)

But self-care is determining who you are and your limits are—sometimes at the expense of others’ needs. Self-care means noticing when you’re doing more than you’re used to handling and assessing what you can do to slow down. Self-care is figuring out what enriches and soothes your body and mind and attempting to integrate it into your day or your week.

Self-care isn’t frivolous, selfish, or indulgent. It’s self-preservation. It’s merely doing what helps you put your physical, mental, and emotional health back in check.

Idea for Impact: You deserve self-care. You need it. Be kind to yourself and take those deliberate steps to make yourself feel better. Self-care might seem selfish, but putting your needs first actually allows you to interact with others more healthily.

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The Great Resignation, The Great Awakening

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The Great Resignation hasn’t been just about burnout. It’s about a “Great Awakening,” notably for many folks in middle management.

Obliged to stay in their homes during COVID, they’ve reevaluated their lives while cherishing the extra time with their families and engaging in other interests. Discussions of work-life balance came into renewed focus.

As part of this great rethink, people are unwilling to sacrifice as much for a work-life balance. Some middle managers are increasingly disinclined to take the next step in their careers because “onward and upward” isn’t as appealing as it used to be, and the price to climb the corporate ladder is too high. These people are keener on setting career paths based on their own values and definitions of success.

Not that their ambitions have changed, though. But they aren’t driving for the same things they were driving for ten years ago. But they’re reconsidering how they can keep contributing to their organizations—on their own terms. They’re willing to come to terms with “career plateauing,” unhooking from the pressure to pursue an upward path someone else has set.

They may still derive a certain sense of identity from their jobs, but they’re seeking other ways to seek a more fulfilling life. They’re no longer pushing for the more prestigious title, the broader responsibility, the bigger raise, and a larger team. Instead, they’re taking energy that had been directed primarily on goals defined by the employer and focusing it elsewhere.

Idea for Impact: As part of this great rethink, reassess your options. Set clear boundaries on your willingness to sacrifice to strike a better work-life balance. Think strategically not only about the work you enjoy but also about the life you want to lead.

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How to … Make a Dreaded Chore More Fun

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If everyday chores feel like a drag and you don’t have the motivation to do anything but be on your phone and laze around, consider the following actions that have most benefited my clients:

  • Find a friend you can talk to long-distance while you both tackle household chores. You can keep each other accountable.
  • Challenge yourself to beat the clock. Set a time to complete the task, and see how much ahead you can get it done.
  • Do “three-minute tidy” routines throughout the day. Choose a room or clutter magnet and go at it for three minutes. Sprucing up as-you-go throughout the day is more agreeable than a long list of must-dos that must be tackled at once.
  • Begin a dreaded chore in the morning or at the earliest you can. So the rest of the day is free for having some fun. The sooner you check off your to-do list, the more motivated you tend to feel.
  • Embrace the mess. It’s okay is good enough. Tolerate some clutter from time to time and excuse yourself for not getting all the chores done or having a perfect home. Think about it as a form of prioritization.

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