When you prioritize a solution over a thorough understanding of the problem, you end up with a superficial analysis and inadequate responses. This approach stifles creativity—your team may hold back ideas, thinking their input won’t be valued. Additionally, framing the problem with a predetermined solution can alienate stakeholders who could provide valuable insights.
Focus on fully defining and understanding the problem first. Seek out diverse viewpoints and remain open to iteration; your initial understanding may evolve as new information comes to light. Being flexible and willing to revisit the problem definition will lead to a clearer picture and better, more effective solutions.