Right Attitudes

Ideas for Impact

Archives for September 2021

Get Everything Out of Your Head

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When there’s so much going on in your head, you’re constantly playing mental ping-pong. All those unfinished tasks can indeed affect your ability to be present with anything that you’re doing.

Sitting down to write out all the things that are weighing on your mind can boot out the clutter. Per the Zeigarnik Effect, interrupted tasks and unfinished thoughts tend to inundate you with a constant stream of reminders. Just the simple act of capturing a task can achieve a sense of completion for the moment.

Clear off your cluttered desk, pour some tea, put on some relaxing music, light a candle, mute the phone, and write down all the things you need to pay attention to. Work stuff, home stuff, kids stuff, paperwork, school stuff, friends stuff—all the stuff! Get it all out of your head.

Writing down everything that’s occupying your mind right now won’t solve your problems, but it makes them evident. This exercise makes it a lot easier to make good intuitive choices about where you should focus now and where it’s okay that you don’t focus now.

Idea for Impact: Stop what you’re doing right now and write down everything you have in your head. Not only will this exercise put in perspective all those things you need to keep track of, but also it’s a great way to reset your day.

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  5. The Healing Power of Third-Person Reflection

Don’t Underestimate Others’ Willingness to Help

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The biggest barrier to generosity may not be getting people to give but people’s reluctance to ask for what they need.

Mostly, people enjoy helping (but not so much that they can get burned out by their own goodness.) They want to give and be recognized for their giving.

People can’t give when they don’t know what others need

According to the University of Michigan’s Wayne Baker, a solution to the awkwardness of asking for help is the notion of reciprocity rings (or reciprocity bulletin boards.) Boeing, Citigroup, Estee Lauder, General Motors, Google, IBM, Novartis, UPS, and others have implemented informal networking groups to facilitate asking—and giving.

In All You Have to Do Is Ask (2020,) Baker explains that these onetime or recurring networking meetings have individuals explain one by one the specific issues they’re facing. The rest of the group taps their knowledge, resources, wisdom, or networks to help the requestor. In a sense, a reciprocity ring is an expanded version of the “daily stand-up,” “daily huddle,” or “scrum meeting” that many teams use to talk over what they’re each working on and where they need help.

Wharton School’s Adam Grant popularized the concept of reciprocity rings in his book Give and Take (2014.) He argues that reciprocity rings normalize asking and giving. They build trust and relationships by creating new and fast connections where they may not exist otherwise.

A charitable mood sets in—reciprocity rings engender altruism.

Helping others without the expectation to have that help reciprocated is the foundation of altruism. A reciprocity ring cultivates an environment of giving. According to All You Have to Do Is Ask, a reciprocity ring helps people overcome their hesitations and fears about asking for help because everyone’s making a request. Baker cites research that the takers in the groups tend to give three times more than they get. Over time, people tend to make more significant requests.

Idea for Impact: Assemble an informal network and facilitate opportunities to ask for and help one another. It’s an easy and effective way to build connections and strengthen the spirit of the community.

Take a cue from Bay Area career coach Marty Nemko, who organizes his own informal reciprocity ring. Nemko’s “board of advisors” meets for an hour every month, and each person talks about a thorny personal—or professional—problem they’re facing and requests input from others.

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Inspirational Quotations #909

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Nature is the art of God.
—Thomas Browne (English Author, Physician)

I think in our own heads we’re never all that confident. I’m not.
—Tom Wilson (American Cartoonist)

Books are the carriers of civilization. Without books, history is silent, literature dumb, science crippled, thought and speculation at a standstill. They are engines of change, windows on the world, lighthouses erected in the sea of time.
—Edwin Percy Whipple (American Literary Critic)

The past is always tense, the future perfect.
—Zadie Smith (English Novelist, Essayist)

One of the most important resources that a garden makes available for use, is the gardener’s own body. A garden gives the body the dignity of working in its own support. It is a way of rejoining the human race.
—Wendell Berry (American Author, Environmentalist)

Politics is the art of the possible, the attainable…the art of the next best.
—Otto von Bismarck (Prusso-German Statesman)

If we are a metaphor of the universe, the human couple is the metaphor par excellence, the point of intersection of all forces and the seed of all forms. The couple is time recaptured, the return to the time before time.
—Octavio Paz (Mexican Poet, Diplomat)

I am a strong believer in the tyranny, the dictatorship, the absolute authority of the writer.
—Philip Pullman (English Children’s Author, Dramatist)

The big problem is not the haves and the have-nots—it’s the give-nots.
—Arnold Glasow (American Businessman)

Life moves on, whether we act as cowards or heroes. Life has no other discipline to impose, if we would but realize it, than to accept life unquestioningly. Everything we shut our eyes to, everything we run away from, everything we deny, denigrate or despise, serves to defeat us in the end. What seems nasty, painful, evil, can become a source of beauty, joy, and strength, if faced with an open mind. Every moment is a golden one for him who has the vision to recognize it as such.
—Henry Miller (American Novelist)

Nature yields her most profound secrets to the person who is determined to uncover them.
—Napoleon Hill (American Author)

The myths have always condemned those who “looked back.” Condemned them, whatever the paradise may have been which they were leaving. Hence this shadow over each departure from your decision.
—Dag Hammarskjold (Swedish Statesman)

Civilization is like a thin layer of ice upon a deep ocean of chaos and darkness.
—Werner Herzog (German Film Director)

Bombs and pistols do not make a revolution. The sword of revolution is sharpened on the whetting-stone of ideas.
—Bhagat Singh (Indian Revolutionary)

Can’t Ban Political Talk at Work

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When politics and social issues are increasingly divisive, workplaces find it challenging to forbid political conversation entirely from the workplace. In April, project management software company Basecamp faced uproar when trying to ban politics at work. Co-founder Jason Fried announced that Basecamp would no longer tolerate discussions around political or social issues “where the work happens,”

Today’s social and political waters are especially choppy. Sensitivities are at 11, and every discussion remotely related to politics, advocacy, or society at large quickly spins away from pleasant. You shouldn’t have to wonder if staying out of it means you’re complicit, or wading into it means you’re a target. These are difficult enough waters to navigate in life, but significantly more so at work. It’s become too much. It’s a major distraction. It saps our energy and redirects our dialog towards dark places.

Basecamp’s ban was meant to prevent distraction and souring of work relationships, but the mandate swiftly backfired. Twenty out of some 60 employees threatened to quit.

Banning Political Discussions Isn’t That Simple

I think banning political talk is a lazy way for leadership to not deal with issues like racism, misogyny, stereotyping, and contempt that may be festering among employees.

Often, when people say they want more political discussion in the workplace, they actually mean that they want more political discussion about viewpoints they want others to conform to. Workplaces with lots of political discussions are ones where most of the staff has identical socio-political leanings. Employees with divergent political leanings tend to be reticent and stay out of such talks.

It’s neither productive nor possible to not talk about politics and society at work. Companies can’t tell employees to not bring their real selves to work. People are opinionated about politics, and everyone has views and tries to defend them. Besides, politics isn’t a neatly self-contained issue that doesn’t overlap with anything else. When an employee’s attitudes aren’t in line with the company’s—or even the majority’s—attitudes, “put up or shut up” policies end up more damaging than the bickering or backlash they are intended to avoid.

Group settings are better when divergent opinions are known. An inclusive workforce must be able to embrace a diverse range of views. Conversations will come up anyway, and instead of banning these conversations and encouraging employees to take them outside of work, employers must institute protocols for airing and understanding opposing opinions and dealing with offensive behavior.

Idea for Impact: Canceling conversations about the significant issues of the day simply silences those with unpopular attitudes instead of encouraging a culture of growth.

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