Right Attitudes

How to Email Busy People

When you ask something of somebody, one of the cardinal rules of the “art of the ask” is to make it as convenient as possible for that person to respond to your request. This is especially true if you’re asking something of a busy person.

When you email busy people proposing a meeting, don’t give them a range of options with the intention of being considerate of their busyness.

Instead, keep your ask as brief and simple as possible. Make it easy for busy people to respond by offering few choices: “How about 9:00 AM on Tuesday?” If you know their Tuesdays or mornings tend to be busy, you may propose one alternative: “Are you available on Tuesday at 10:00 AM or on Wednesday at 3:00 PM?” If they’d like to meet with you, they’ll glance at their calendar and say “OK.” If neither of your proposed times works, they’ll suggest another time.

Idea for Impact: Avoid imposing more busy work on already busy people.

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