Right Attitudes

When Can Your Loved One Become an Important Client? [Work-Life Balance]

A 1997 advertisement for AT&T Wireless speaks to one of the greatest challenges faced by working parents: balancing the responsibilities of their jobs with those of their families. This is especially difficult for parents of children under age 18.

The desire to balance work and family life is often stronger for women who tend to take on more of the responsibilities of housework and childcare.

The AT&T Wireless advertisement features a professional woman, three daughters, and an adolescent babysitter. The mother rushes to get herself ready to go to the office while her three daughters are preparing their own breakfasts. Here’s a condensed version of their conversation:

Eldest daughter: “Mom, why do you always have to go to work?”

Mom: “It’s called food, video, skates…”

Second daughter: “Can we go to the beach?”

Mom: “Not today honey, I’ve got a meeting with a very important client.”

Four-year old daughter (sadly): “Mom, when can I be a client?”

Mom (after a moment of contemplation): “You have five minutes to get ready for the beach or I’m going without you.”

At the beach, the mom’s cell phone rings. She answers it while her middle daughter shouts out, “Hey everybody, it’s time for the meeting!”

Idea for Impact: Make Your Loved Ones Your Most Important Clients

Striking that delicate work-life balance has puzzled people for ages. Personally, I’m not fond of the term ‘work-life balance’ because it offers a false dichotomy and implies that one’s personal and professional lives are separable. I prefer the term ‘work-life choices.’

It’s not so much about balance as it is about understanding what you value and setting the right priorities. Learning to balance the demands of conflicting priorities is not simply a thought exercise.

As I’ve detailed and exemplified in my three-part course on time management (time logging, time analysis, and time budgeting,) successfully organizing your life hinges on three key habits.

  1. Decide your life’s values. Decide on what truly matters to you and why.
  2. Rank those values according to their respective priority levels. The American philosopher Henry David Thoreau once wrote in “Journals” (1838-1859,) “the cost of a thing it will be remembered as the amount of life it requires to be exchanged for it.” Each decision you make involves tradeoffs: choosing to do one thing entails not choosing to do some other thing.
  3. Allocate your time, money, and other limited resources on what matters most to you. As I wrote in The World’s Shortest Course on Time Management, discern the few things that you must do; then, focus on those and avoid the rest.

Postscript: Remarks on the AT&T Wireless Advertisement as A Great Example of Emotional Advertising

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