Friction audits assist organizations in identifying inefficiencies by pinpointing bottlenecks, obstacles, or pain points in their processes. By systematically identifying difficulties and frustrations, teams can focus their efforts on streamlining those specific areas through simplifying procedures, improving communication, or investing in better technology.
As an individual, you can apply the same principles to confront the barriers that’re holding you back, clearing the way for growth, simplicity, and peace of mind.
- Eliminate “reasons” that you come up with to rationalize things you do but shouldn’t be doing. Breaking a bad habit often requires introducing obstacles, making it less convenient to indulge. Take mindless snacking while watching TV, for example. Lock up those tempting treats in the garage, adding a little inconvenience to your indulgence. Having to fetch the key and trek over will give you pause, helping to curb those cravings. By removing temptations or creating friction in the process, it becomes easier to resist the urge and opt for other alternatives.
- Eliminate “excuses” that you come up with to justify not doing things you should be doing. Focus on identifying their root causes and develop strategies to address them effectively. Foster good habits by making them more convenient and accessible. Streamlining the processes, removing obstacles, and weaving new habits into your daily grind can make it effortless and enjoyable to maintain, increasing the likelihood of long-term adherence.
Idea for Impact: Identify the friction points that are getting in the way of a better you. Leverage the power of convenience and inconvenience. Smooth out the wrinkles. Reshape your behavior. Commit to self-awareness and accountability.

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