Did you know that 57% of employees quit their jobs because of their bosses? The Developmental Dimensions International conducted a study in 2019 involving 1,000 managers, senior leaders, and individual contributors. The results found that more than half of them resigned because of the poor management of managers, while 32% of the respondents considered leaving their positions because of the leaders.
Let’s face it. Anyone can start and run a company, but it takes a good leader to see a company succeed. Leaders are an embodiment of the company’s culture. It’s up to them to cultivate a healthy working atmosphere that fosters employee engagement and improves productivity, which eventually leads to the success of the team and company as a whole.
With that, they have to possess the right leadership behavior. Under the right leadership, a business can achieve much more in every aspect—be it in sales or marketing. But, you might be wondering, “how do the leaders achieve this kind of success?”
That’s what we’re here to discuss.
What are the Roles of a Leader in a Company?
1// They provide meaning behind the work of every employee
Leaders know how important it is to keep their employees aligned with the company’s vision and goals. It’s their job to tell them where the company is going, why it’s going there, and most importantly, what they can gain from helping the company get to its destination (it could be better pay, promotion, more flexibility, or other kinds of benefits.)
By letting them know of their part in the company’s success, the leaders can give meaning behind their employees’ work and role in the company. They can align the company’s goal to the employees.’ Leaders should be able to instill a sense of purpose that will drive and motivate their substituents to work harder to achieve the company’s goals.
2// They ensure effective communication
Effective communication is one of the critical factors that drive the success of the company. Leaders have to make sure that they’re communicating well with their clients, stakeholders, and employees. They must ensure that any changes in the plans, decisions, and developments are relayed to the organization to keep the employees engaged and effective. They should also actively promote an effective exchange of accurate information within the organization.
More than that, leaders communicate effectively with each individual in their team. They often conduct one-on-one check-ins—whether it’s to check how they’re mentally holding up or coping with the workload. Leaders should also be good listeners. By listening attentively to their team member(s,) they can spot any areas of improvement on both their side and the employee’s. Together, they’ll collaborate and work on a solution that will make the processes easier. This will also help in keeping the employee engaged and productive.
3// Leaders steer the company in the right direction
It’s easy to get caught up with the different processes and obstacles the company faces every day. Eventually, others may lose a sense of the bigger picture and forget about the business’ goals and vision.
But true leaders always have their eyes on the ball. Even when things aren’t going their way, a person with the proper leadership behavior will almost always steer the company back in the right direction. They keep the employees engaged and eliminate distractions as much as possible. Leaders make sure that everyone is on top of their tasks and working towards the common goal.
4// They delegate responsibilities adequately
Some leaders often delegate too much or too little tasks to their employees. Delegating more than what your employee can handle could result in them resenting their leader. Assigning too little may lead to them taking advantage of their managers.
Adequate delegation is essential in maintaining employee satisfaction, and a strong leader knows this. They know how much responsibility each of their employees can handle and delegates responsibilities appropriately to stay as productive as they can.
5// Supports employees as the company undergo changes
Change is constant in businesses. Business owners and managers have to find a way to ensure that the company’s growth doesn’t stay stagnant. To do that, they have to make constant changes to their current business strategies.
When it’s time to implement that changes, it is the leader’s role to guide the organization through it. This requires them to possess the proper communication and management skills that will allow them to handle resistance and provide reassurance to their substituents who could be confused, threatened, or uneasy about the changes.
6// Invests in their employees and build morale
An effective leader isn’t just concerned about the company’s growth. They also work towards helping their employees grow. This could mean investing in their career by sending them to training or supporting them as they pursue opportunities to help them succeed in their respective careers.
Showing the substituents that their leader supports them and is willing to invest in their growth will boost employee morale. This will result in a more pleasant working atmosphere and better team productivity.
What Constitutes a Good Leader?
Regardless of the size, businesses need a good leader to run and oversee the company operations. Without one, the processes would be all over the place, and the employees won’t have direction.
But what constitutes a good business leader and manager?
It’s worth noting that leaders have their style when it comes to managing a company or a team. What works for one may not work for the other. It’s all about how they carry out their duties and how effectively they can motivate their team to be more productive.
In general, leaders should be strategic. They should understand how each part of the organization works and think of ways to align each department’s goals to contribute to the organization’s overall success. Leaders should be able to make each aspect of their business perform like a well-oiled machine.
Moreover, leaders also never forget to admire and acknowledge the hard work of their constituents. Regular appreciation of the employees can also build up confidence and boost satisfaction, therefore increasing employee retention.
Approachability is also a vital characteristic of an effective leader. Many customers often encounter questions and issues about the product or service, and they should always be able to rely on the staff and managers to help them solve their problems. At the same time, employees should also feel comfortable talking to their managers about their work-related issues. When they don’t feel pressure when their managers are around, they’re more likely to be more confident about their work. In turn, it will be easier for the managers to motivate them to do their jobs diligently.
The Bottom Line
A leader can impact an organization in a lot of ways. The ones listed above are just the tip of the leadership iceberg. Whether you’re the owner or a manager, being a leader means guiding your constituents on the right path. Aside from that, you also have to look after your constituents’ well-being and make sure that they’re as productive as they can be.
Regardless of the leadership style you choose, you’ll be in a better position to lead your company or team successfully if you have the right leadership behavior.