Effective communication is the backbone of a business. Communication enables all the collaborations and partnerships that make your business possible.
Over the years, technology has advanced to provide us with state-of-the-art communication tools that enable error and hassle free, seamless communication that surpasses geographical boundations.
It is thanks to these technological tools that businesses are still operating with the social distancing and lockdown restrictions in place across the globe.
The interesting trend however, is that the obligation of working with distributed teams has uncovered some incredible benefits of the concept.
For starters, the perceived negative effect of remote working on productivity has been proven wrong, employees across the world are displaying great ownership of their work and churning out consistent productivity.
At the same time, employees are enjoying the freedom of location, the freedom of spending hours commuting to and from office, and the freedom to spend their extra time doing what they love.
The list of benefits of remote working is so long that it has started inspiring many businesses to consider operating virtually forever. Well known businesses like Shopify and Twitter have decided to let their employees work from home indefinitely.
Even if you aren’t considering the same, there is a good chance that you will have to work with remote resources, or collaborate with businesses that have employed the remote working model in the future.
In an increasingly distributed workplace, having the right communication tools is essential to ensure success.
Here’s a list of some of the must-have business communication tools:
Web Conferencing Tool
A web conferencing tool is extremely versatile in a business environment. From virtually eliminating the cost of travelling to client meetings to enabling brainstorming sessions in a virtual environment, web conferencing is almost an indispensable need for modern businesses.
When selecting a web conferencing tool for your business, be sure to keep your team’s needs and technical capabilities in mind. For instance, having a conferencing tool with a whiteboard feature might be very beneficial for design teams.
Team Communication Tool
Team communication tools are usually overlooked because most project management tools have in-built tools for team communication.
However, it is advisable to use those tools for communication related to specific projects.
In fact, the ability of team communication software to create focused discussion groups is one of the reasons they have found a mention in this article. This ability allows teams to minimise noise and have productive conversations. Not to forget, focused communications also ensure there are fewer instances of miscommunication.
Instant Messaging Tool
The good news is, almost every communication tool has an instant messaging tool in-built into its feature console. Even email clients are offering in-built instant messaging capabilities.
The bad news is, having too many communication channels at your disposal increases the chances of missed messages and miscommunications.
This is why it is important to dedicate a single instant messaging tool that will be used by all members of your team.
In conclusion, it is important to remember that having too many or too few communication tools can spell disaster for the efficiency and effectiveness of communication happening within your teams. It is imperative to find the right balance and be smart about the tools you choose to keep in your business communication arsenal.