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How to Create Emotional Connections with Your Customers - Right Attitudes
Consumers are shifting towards memorable experiences over material objects that bring happiness and well-being. Experiential consumption is increasing—the global spending on travel, leisure, and food service is estimated to grow from $5.8 trillion in 2016 to $8.0 trillion by 2030. Businesses are responding by offering indulgences (think Apple products,) enhancing shopping experience (ordering and carrying-out […]