rightattitudes.com
Albert Mehrabian's 7-38-55 Rule of Personal Communication - Right Attitudes
In communication, a speaker’s words are only a fraction of his efforts. The pitch and tone of his voice, the speed and rhythm of the spoken word, and the pauses between those words may express more than what is being communicated by words alone. Further, his gestures, posture, pose and expressions usually convey a variety […]